Learning Development In Hospitality Jobs in Dover, NH

Description & Requirements

Maximus is currently seeking a Policy Education & Training Specialist for a bid opportunity.

This program supports the Health Resources and Services Administration (HRSA) in overseeing the national organ transplant system through the Organ Procurement and Transplantation Network (OPTN). The OPTN establishes policies that ensure organs are allocated fairly and based on medical need, with a strong focus on transparency, data-driven decision-making, and equitable outcomes.

In this role, you will support the design, development, and delivery of training programs that enable stakeholders to effectively participate in policy development and implementation. You will collaborate with subject matter experts to create learning materials, develop onboarding and ongoing training, and ensure content is accurate, accessible, and aligned with program requirements. This role requires strong instructional design expertise, creativity, and the ability to translate complex policy concepts into clear, engaging learning experiences.

This position is highly collaborative and requires coordination across teams to ensure training materials are delivered effectively and continuously improved based on feedback and program needs.

This is a remote position. Please note that this position is contingent upon bid award.

Essential Duties and Responsibilities:

• Plan, create, and execute onboarding training for a company wide audience that meet learners’ needs.
• Develop interactive and engaging new hire learning experiences in various modalities (including, but not limited to eLearning, Videos, VILT, and ILT).
• Create a variety of learning objects including, but not limited to job aids, infographics, short instructional videos, audio recordings, case studies, simulations, role playing exercises, scenarios, and advanced eLearnings.
• Create and execute end-to-end instructional design project plans with key milestones.
• Lead and manage instructional design projects from conception to delivery, ensuring project deliverables are completed on time, within scope, and within budget.
• Communicate effective and timely updates to team members and leadership through email, status reports, and virtual meetings.
• Collaborate extensively with business partners and SMEs to perform analysis, develop learning objectives, and design deliverables that meet learner, stakeholder needs and organizational quality standards.
• Develop qualitative and quantitative assessment tools to measure learner requirements, competencies, and organizational quality standards.
• Review, evaluate, and modify existing and proposed new hire curriculum.
• Create and execute maintenance cycle for new hire onboarding programs.
• Perform other duties as assigned by management.

Minimum Requirements

• Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
• 3+ years of progressive instructional design experience, specifically Articulate 360, including Storyline and Rise preferred.
• 3+ years writing storyboards and scripts preferred.
• 3+ years’ experience creating engaging and effective presentations.
• 1+ year of instructional design experience utilizing Canva preferred.
• 5+ years of experience in Corporate Learning & Development preferred.
• Ability to regularly interact with senior leaders and executives.
• Demonstrated ability to think strategically and translate business performance gaps into learning and development strategies.
• Demonstrated ability to design engaging visuals in accordance with the audience and context.
• Demonstrated, applied understanding of learning technologies such as: ILT, Virtual ILT, online learning, learning partnerships, etc.
• Experience working on complex issues where analysis of situations or data requires an in-depth knowledge of the company.
• Demonstrated ability to build strong relationships with key business leaders.
• Proven ability to manage multiple priorities while delivering high quality results.
• 4 years minimum of experience in instructional design, training development, or learning & development
• Experience designing and delivering training programs or educational materials
• Experience collaborating with subject matter experts (SMEs) to develop accurate content
• Ability to translate complex policy or technical information into clear training materials

Preferred

• Experience supporting federal, healthcare, or regulated programs
• Experience developing policy, governance, or compliance-related training
• Experience supporting onboarding or large-scale training rollouts
• Experience working in a cross-functional or matrixed environment

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Accommodations

Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com .

Minimum Salary

$

55,100.00

Maximum Salary

$

80,395.00