1

Learning Development In Hospitality Jobs in California

The Learning & Development team strengthens organizational effectiveness by supporting more than 1 ... In partnership with Human Resources and City leadership, the team ensures training is in alignment ...

This role is hybrid based in Palo Alto, CA or based remotely in the United States . We are looking for a forward thinking, technologically savvy Learning & Development Lead to design, launch, and ...

Apply best practices in adult learning theory, learning technology, instructional design, change ... Deliver quality training programs and development experiences through various platforms and ...

Apply best practices in adult learning theory, learning technology, instructional design, change ... Deliver quality training programs and development experiences through various platforms and ...

Our scope spans learning & development, performance, engagement, and belonging, and we approach all ... In this role, you will... * Lead and develop a small L&D team, holding a high bar for execution ...

Our scope spans learning & development, performance, engagement, and belonging, and we approach all ... In this role, you will... * Lead and develop a small L&D team, holding a high bar for execution ...

This role is hybrid based in Palo Alto, CA or based remotely in the United States . We are looking for a forward thinking, technologically savvy Learning & Development Lead to design, launch, and ...

Our scope spans learning & development, performance, engagement, and belonging, and we approach all ... In this role, you will... * Lead and develop a small L&D team, holding a high bar for execution ...

next page

Showing results 1-20

Learning Development In Hospitality information

What is learning and development in hospitality?

Learning and development in hospitality refers to the process of training and educating employees within the hospitality industry—such as hotels, restaurants, and resorts—to improve their skills, knowledge, and performance. This can include onboarding, technical training, customer service workshops, leadership programs, and ongoing professional development. The goal is to enhance guest experiences, increase employee satisfaction, and support business growth by ensuring staff are well-equipped to meet industry standards and expectations.

What are the 5 C's of hospitality industry?

The 5 C's of the hospitality industry are Character, Courtesy, Cleanliness, Comfort, and Consistency. These principles are essential for hospitality professionals to deliver excellent guest experiences and maintain high service standards. Developing skills related to these areas can enhance a career in hospitality and customer service roles.

What skills do you develop in hospitality?

In hospitality, individuals develop skills such as customer service, communication, problem-solving, and teamwork. They also learn to manage time effectively, handle stressful situations, and often gain knowledge of industry-specific tools like reservation systems and point-of-sale software.

How to upskill in the hospitality industry?

Learning and development professionals in hospitality can upskill by pursuing industry-specific certifications such as ServSafe or HACCP, attending training workshops, and gaining experience in customer service, management, or food safety. Developing skills in communication, problem-solving, and technology tools like reservation systems can also enhance career growth.

What is the difference between Learning Development In Hospitality vs Hospitality Trainer?

AspectLearning Development In HospitalityHospitality Trainer
CredentialsTypically requires certifications in instructional design, adult learning, or hospitality managementOften requires certifications in hospitality, training, or related fields
Work EnvironmentDesigns and implements training programs within hotels, resorts, or hospitality companiesDelivers training sessions directly to staff in hospitality settings
Employer & Industry UsageUsed by hospitality organizations to develop employee skills and knowledgeCommonly employed as a role within hospitality companies or training agencies

Learning Development In Hospitality focuses on creating comprehensive training programs and curricula, while Hospitality Trainers primarily deliver training sessions directly to staff. Both roles aim to improve service quality but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Learning and Development professional in hospitality, and why are they important?

To thrive as a Learning and Development professional in hospitality, you need expertise in instructional design, adult learning principles, and a background in hospitality management or training. Familiarity with learning management systems (LMS), e-learning authoring tools, and industry certifications like Certified Hospitality Trainer (CHT) are typically required. Strong communication, cultural awareness, and the ability to inspire and engage diverse teams are vital soft skills. These competencies ensure effective training programs that enhance staff performance and elevate guest experiences in a dynamic, service-oriented industry.

What is L&D in hospitality?

Learning and Development (L&D) in hospitality refers to training programs and initiatives designed to improve employees' skills, knowledge, and performance. It often includes onboarding, ongoing training, and certifications to ensure staff deliver quality service and meet industry standards.

What are the typical challenges faced by Learning and Development professionals in the hospitality industry, and how can they be addressed?

Learning and Development professionals in hospitality often encounter challenges such as high employee turnover, diverse workforce backgrounds, and the need to deliver consistent training across multiple locations. To address these, professionals focus on creating flexible training programs, leveraging technology for remote learning, and tailoring content to accommodate different learning styles and cultural backgrounds. Building strong relationships with management and frontline staff helps ensure training is relevant and impactful, while ongoing feedback mechanisms enable continuous improvement.
What cities in California are hiring for Learning Development In Hospitality jobs? Cities in California with the most Learning Development In Hospitality job openings:
Infographic showing various Learning Development In Hospitality job openings in California as of July 2026, with employment types broken down into 78% Full Time, and 22% Part Time. Highlights an 94% In-person, and 6% Hybrid job distribution.
Learning & Development Analyst

Learning & Development Analyst

City of Oxnard

Oxnard, CA

$78K - $128K/yr

Other

Posted 25 days ago


Job description

Description This recruitment is open until filled. The first review of applications is anticipated to occur on or around June 15, 2026, and subsequent reviews may be conducted until sufficient applications are received to meet business needs. Early submissions are encouraged.

The City of Oxnard's Human Resources Department is seeking a Learning & Development Analyst to join its Learning & Development Team. The ideal candidate will have demonstrated experience designing and facilitating training for adult learners in a professional setting, strong analytical and problem-solving skills, and the ability to collaborate across departments and communicate effectively with employees at all levels. The Learning & Development team strengthens organizational effectiveness by supporting more than 1,800 employees across 12 municipal departments through training, performance management, and employee engagement programs.

In partnership with Human Resources and City leadership, the team ensures training is in alignment with citywide priorities and promotes a culture of continuous learning. WHAT YOU'LL DO: Facilitate high-quality training sessions for groups of employees, managing the classroom environment to ensure effective learning. Design and develop learning experiences across multiple modalities, including instructor-led (in-person and online), on-demand courses, microlearning, and job aids.

Assess skill gaps, measure training effectiveness, and analyze learning data to improve programs and inform decisions. Collaborate with the Learning & Development team to implement solutions-based leadership development strategies, including supervisor training, mentoring programs, and succession planning. Manage the City's centralized Learning Management System (LMS), provide technical support to employees, and assist with the annual performance evaluation process.

Apply independent judgment and professional analysis to resolve issues, recommend solutions, and improve program effectiveness. Support program administration, outreach, and financial tracking related to Learning & Development initiatives. CLASSIFICATION: Administrative Services Analyst (C) DISTINGUISHING CHARACTERISTICS: This classification is distinguished from the Administrative Services Coordinator/Support Supervisor in that it performs professional financial, managerial and/or operational analysis work and/or provides professional program analysis, evaluation and administration.

SUPERVISION EXERCISED / SUPERVISION RECEIVED: Incumbents may serve as a lead worker, assigning work and monitoring work completion. Receives general supervision and is expected to prioritize work to meet deadlines and to keep the supervisor informed of issues that would impact achievement of a deadline, organizational policy or procedure or in consideration of risk management. WORK SCHEDULE: The normal workweek is Monday through Thursday 8:00 am to 6:00 pm and alternating Fridays 8:00 am to 5:00 pm.

Depending on the work assignment staff may be assigned to a shift that is outside the standard work hours. In addition, this position may be required to be available to work additional hours in response to peaks in workloads and changes in department needs. The standard work environment varies depending on assignment but is typically either dependent on each position which is primarily in an office setting or out in the field.

The City does not offer hybrid or remote work. NOTE: Effective the first full pay period of July 2026, the salary range for the Administrative Services Analyst positions will increase by 3%. The new range will be $78,196.73 - $128,171.23 annually

Essential Functions This class specification represents only the core areas of responsibilities; specific position assignments will vary depending on the needs of the Department. Performs professional financial, managerial and/or operational analysis work and/or provides program coordination and administration of assigned area. Responds to inquiries from internal and external customers; conducts research, audits and/or assessments; provides information, guidance and materials in support of designated programs; troubleshoots issues and resolves problems; and, provides project staff support, liaison services and/or general oversight to designated committees, external stakeholders or project teams.

Monitors and ensures compliance with policy, procedures, standards and/or regulations. Gathers information, analyzes data, identifies requirements and trends, and presents findings; prepares, updates and maintains records, reports, presentations, marketing materials and databases; provides recommendations and implements solutions in support of assigned area. Provides analytical support and coordination of special projects, as assigned.

Performs other duties of a similar nature and level as assigned. POSITION SPECIFIC RESPONSIBILITIES MIGHT INCLUDE: Positions assigned to human resources may be responsible for: Providing advice and consultation to managers and supervisors; Performing special projects; Conducting research, analyzing data and preparing reports and recommendations; Coordinating human resources processes such as recruitment and selection, classification and compensation, position control system management, workers' compensation and safety, absence management and the reasonable accommodation process; Ensuring implementation of policies and procedures; Processing and managing workers' compensation claims and modified duty assignments; Providing assistance with legal processes; Providing support for safety training and meetings; Processing disability retirement applications. Minimum Qualifications The following are the minimum qualifications necessary for entry into the classification: EDUCATION AND EXPERIENCE: Associate's degree (or 60 units working towards a Bachelor's Degree) in business administration, finance, accounting or a related field, and four (4) years paraprofessional-level experience comparable to an Administrative Services Coordinator/Support Supervisor or an Administrative Services Specialist, Senior with the City of Oxnard in area of assignment; OR Bachelor's degree in business administration, finance, accounting or a related field, and two (2) years paraprofessional-level experience comparable to an Administrative Services Coordinator/Support Supervisor or Administrative Services Specialist, Senior with the City of Oxnard in area of assignment.

NOTE: Depending on assignment, some positions may require a Bachelor's degree and may not substitute for an Associate's. OTHER REQUIREMENTS: Must be able to speak and understand English to effectively communicate with fellow employees, customers and vendors HIGHLY DESIRED QUALIFICATIONS: Local government or public sector experience Experience with LMS platforms and learning technologies (e.g., Articulate) Bilingual in Spanish General Information APPLICATION PROCESS: Submit NEOGOV/Government Jobs on-line application. Complete and submit responses to the supplemental questions, if required

Upload resume, cover letter, proof of degree (transcript), or other requested documents. Your application may be rejected as incomplete if you do not include the relevant information in the online application and include the information only on the resume. Applications and/or Supplemental Questionnaires that state "see my resume" or "see my personnel file" are considered incomplete and will not be accepted.

Cover letters and/or optional resumes are not accepted in lieu of a completed application. The list of qualified candidates established from this recruitment may be used to fill other full-time, part-time, regular, and temporary assignments. There is currently one (1) vacancy in the Human Resources Department.

Selected candidate(s) must pass a thorough background investigation UNION MEMBERSHIP: Regular full-time and part-time positions in this classification are Confidential pursuant to the Meyers-Milias-Brown Act and are accreted to the Oxnard Mid-Managers Association (OMMA), but may not be represented by OMMA. NOTE: For most positions, the City of Oxnard relies on office automation (Microsoft Office/Google) and web-based enabled tools, therefore candidates must be proficient and comfortable with computer use to perform functions associated with on-going work. Regular and reliable attendance, effective communication skills, and development of effective working relationships are requirements of all positions.

Employees are required to participate in the City's direct deposit plan and are paid on a bi-weekly basis. This position requires a 12-month probationary period. Pursuant to California Government Code Section 3100, all public employees are required to serve as disaster service workers subject to such disaster service activities as may be assigned to them.

If a candidate accepts a conditional job offer with the City of Oxnard, any and all pending applications for active recruitments with the City of Oxnard will be withdrawn and no longer considered. This position is not governed by the overtime provisions of the federal Fair Labor Standards Act and is not eligible for overtime pay. EQUAL OPPORTUNITY: The City of Oxnard is an Equal Opportunity Employer and welcomes applications from all qualified applicants.

We do not discriminate on the basis of race, color, religion, sex, national origin, age, marital status, medical condition, disability or sexual orientation. REASONABLE ACCOMMODATION: The City of Oxnard makes reasonable accommodation for individuals/people with disabilities. If you believe you require special arrangements to participate in the testing process, you must inform the Human Resources Department in writing no later than the filing date.

Applicants who request such accommodation must document their request with an explanation of the type and extent of accommodation required. LEGAL REQUIREMENT: On the first day of employment, new employees must provide proof of citizenship or documentation of legal right to work in the United States in compliance with the Immigration Reform and Control Act of 1986, as amended. The City participates in E-Verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the U.S

If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. For more information on E-Verify, please contact DHS.

888-897-7781 dhs.gov/e-verify If you have any questions regarding this recruitment, please contact Jackie Ramos at jackie.ramos@oxnard.org. NOTE: The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice.