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Learning Development In Hospitality Jobs in California

Zoox

Manager, Learning & Development

Foster City, CA · On-site

$191K - $229K/yr

In this role, you will... * Lead and develop a small L&D team, holding a high bar for execution ... learning, and career development, ensuring they function as a connected ecosystem rather than ...

Zoox

Manager, Learning & Development

Foster City, CA · On-site

$191K - $229K/yr

Our scope spans learning & development, performance, engagement, and belonging, and we approach all ... In this role, you will... * Lead and develop a small L&D team, holding a high bar for execution ...

Zoox

Manager, Learning & Development

Foster City, CA

$191K - $229K/yr

In this role, you will... * Lead and develop a small L&D team, holding a high bar for execution ... learning, and career development, ensuring they function as a connected ecosystem rather than ...

Yum

Associate Manager, Learning & Development

Irvine, CA · On-site

In this this role you will serve as a trusted L&D partner to People & Culture and business leaders ... Bachelor's degree in Learning & Development, Organizational Development, Human Resources, Business ...

YUM

Associate Manager, Learning & Development

Irvine, CA · On-site

$109 - $129/hr

In this this role you will serve as a trusted L&D partner to People & Culture and business leaders ... Bachelor's degree in Learning & Development, Organizational Development, Human Resources, Business ...

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Learning Development In Hospitality information

What is learning and development in hospitality?

Learning and development in hospitality refers to the process of training and educating employees within the hospitality industry—such as hotels, restaurants, and resorts—to improve their skills, knowledge, and performance. This can include onboarding, technical training, customer service workshops, leadership programs, and ongoing professional development. The goal is to enhance guest experiences, increase employee satisfaction, and support business growth by ensuring staff are well-equipped to meet industry standards and expectations.

What are the typical challenges faced by learning and development professionals in the hospitality industry, and how can they be addressed?

Learning and Development professionals in hospitality often encounter challenges such as high employee turnover, diverse workforce backgrounds, and the need to deliver consistent training across multiple locations. To address these, professionals focus on creating flexible training programs, leveraging technology for remote learning, and tailoring content to accommodate different learning styles and cultural backgrounds. Building strong relationships with management and frontline staff helps ensure training is relevant and impactful, while ongoing feedback mechanisms enable continuous improvement.

What are the key skills and qualifications needed to thrive as a learning and development professional in hospitality, and why are they important?

To thrive as a Learning and Development professional in hospitality, you need expertise in instructional design, adult learning principles, and a background in hospitality management or training. Familiarity with learning management systems (LMS), e-learning authoring tools, and industry certifications like Certified Hospitality Trainer (CHT) are typically required. Strong communication, cultural awareness, and the ability to inspire and engage diverse teams are vital soft skills. These competencies ensure effective training programs that enhance staff performance and elevate guest experiences in a dynamic, service-oriented industry.

What is the difference between Learning Development In Hospitality vs Hospitality Trainer?

AspectLearning Development In HospitalityHospitality Trainer
CredentialsTypically requires certifications in instructional design, adult learning, or hospitality managementOften requires certifications in hospitality, training, or related fields
Work EnvironmentDesigns and implements training programs within hotels, resorts, or hospitality companiesDelivers training sessions directly to staff in hospitality settings
Employer & Industry UsageUsed by hospitality organizations to develop employee skills and knowledgeCommonly employed as a role within hospitality companies or training agencies

Learning Development In Hospitality focuses on creating comprehensive training programs and curricula, while Hospitality Trainers primarily deliver training sessions directly to staff. Both roles aim to improve service quality but differ in scope and responsibilities.

What skills do you develop in learning development in hospitality?

Learning development in hospitality involves building skills such as effective communication, customer service, training delivery, and knowledge of hospitality operations. It also includes developing instructional design abilities, understanding industry standards, and using training tools or software to enhance staff performance and service quality.

What are popular job titles related to Learning Development In Hospitality jobs in California?

For Learning Development In Hospitality jobs in California, the most frequently searched job titles are:

What job categories do people searching Learning Development In Hospitality jobs in California look for?

The top searched job categories for Learning Development In Hospitality jobs in California are:

What cities in California are hiring for Learning Development In Hospitality jobs?

Cities in California with the most Learning Development In Hospitality job openings:

Learning Development In Hospitality jobs near you
Infographic showing various Learning Development In Hospitality job openings in California as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution.

Manager, Learning & Development

Zoox

Foster City, CA • On-site

$191K - $229K/yr

Full-time

Medical, Life, PTO

Re-posted 18 days ago

Key responsibilities

  • Lead and develop a small L&D team, providing clear direction and coaching.

  • Own the design and scalable execution of key learning initiatives, including leadership development, cohort-based learning, and career development.

  • Translate organizational capability needs into well-designed learning solutions and collaborate with stakeholders to ensure programs are grounded in real organizational needs.

Zoox rating

7.8

Company rating: 7.8 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

213th of 499 rated machine equipment manufacturers

Job description

About the Team:
The People Development & Experience team is responsible for how Zoox grows and engages its people as we scale. Our scope spans learning & development, performance, engagement, and belonging, and we approach all of it with a focus on enabling real, lasting capability across the organization.

About the Role:
We're looking for an experienced L&D Manager who thrives at the intersection of strategy and execution. You bring strong L&D expertise and genuine business acumen, navigate environments where priorities evolve, and leadership input shapes direction, and deliver real impact without waiting for perfect conditions. You'll lead a small, developing L&D team while owning the strategy, design, and scalable execution of our core learning ecosystem and initiatives.
In this role, you will...
  • Lead and develop a small L&D team, holding a high bar for execution, providing clear direction and coaching, and maintaining quality and follow-through. 
  • Own the end-to-end design and scalable execution of key initiatives, including leadership development, cohort-based learning, and career development, ensuring they function as a connected ecosystem rather than isolated events.
  • Translate our leadership framework into practical, impactful learning experiences that stick through varied formats, touchpoints, and approaches.
  • Translate identified capability needs into well-designed, right-sized learning solutions, working closely with People Partners, managers, and senior leaders to ensure programs are grounded in real organizational needs.
  • Partner on the evolution of our learning management system and broader learning delivery infrastructure.
  • Multiply L&D’s impact by equipping managers and enabling People Partners to adapt and reinforce learning frameworks organically within their respective organizations
Qualfications
  •  8+ years of experience in L&D, with at least 5 years managing a team, ideally with experience elevating and scaling an L&D function within a fast-growing organization.
  • Proven ability to design and build scalable learning programs and enablement tools that go beyond awareness to drive real behavior change.
  • Strong program management skills; you can hold multiple workstreams, maintain quality, and keep stakeholders informed without being prompted.
  • Experience translating L&D best practices into what’s appropriate and feasible for a specific organization.
  • You make learning relevant and accessible for a workforce that doesn’t always have time for it. 
  • A collaborative, iterative approach to program design. You treat feedback and direction from leadership and stakeholders as part of the process, not a disruption to it, and incorporate it thoughtfully without losing momentum.
  • A management style that holds a high bar. You support your team's growth and create conditions for them to succeed, but you give honest feedback and address performance gaps directly rather than working around them. 
Bonus Qualifications
  • Discipline to understand before designing. You ask good questions, gather the right input, and let that shape your approach rather than jumping to solutions. 
  • Strong organizational judgment and experience building in complex, ambiguous environments. You read the room, understand how decisions get made, and navigate complexity without needing established infrastructure or perfectly defined processes to do your best work.
Base Salary Range
 
There are three major components to compensation for this position: salary, Amazon Restricted Stock Units (RSUs), and Zoox Stock Appreciation Rights. A sign-on bonus may be offered as part of the compensation package. The listed range applies only to the base salary. Compensation will vary based on geographic location and level. Leveling, as well as positioning within a level, is determined by a range of factors, including, but not limited to, a candidate's relevant years of experience, domain knowledge, and interview performance. The salary range listed in this posting is representative of the range of levels Zoox is considering for this position.
 
Zoox also offers a comprehensive package of benefits, including paid time off (e.g. sick leave, vacation, bereavement), unpaid time off, Zoox Stock Appreciation Rights, Amazon RSUs, health insurance, long-term care insurance, long-term and short-term disability insurance, and life insurance.
About Zoox
Zoox is developing the first ground-up, fully autonomous vehicle fleet and the supporting ecosystem required to bring this technology to market. Sitting at the intersection of robotics, machine learning, and design, Zoox aims to provide the next generation of mobility-as-a-service in urban environments. We’re looking for top talent that shares our passion and wants to be part of a fast-moving and highly execution-oriented team.

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Accommodations
If you need an accommodation to participate in the application or interview process please reach out to accommodations@zoox.com or your assigned recruiter.

A Final Note:
You do not need to match every listed expectation to apply for this position. Here at Zoox, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

What Zoox employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Zoox

Sourced by ZipRecruiter

Zoox is dedicated to creating the world's first fully autonomous vehicle fleet and the necessary ecosystem to make this technology accessible. Positioned at the crossroads of robotics, machine learning, and design, Zoox strives to deliver the future of mobility-as-a-service in urban settings. We seek exceptional individuals who share our enthusiasm and are eager to join a dynamic and results-driven team.

Industry

Manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Foster City, CA, US

View All Zoox Jobs