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Learning Development In Hospitality Jobs in California

vitu

Learning & Development Specialist I

Glenview, IL

$23 - $31/hr

Learning and Development Specialist This is a Hybrid role in one of the following office locations ... Indianapolis, In; Irmo, SC As the leading innovator in Vehicle-to-Government (V2Gov) technology ...

Gallo

Learning & Development Coordinator

Modesto, CA · On-site +1

$25.38 - $34.23/hr

A Taste of What You'll Do As a Learning & Development Coordinator, you will play a key role in ... In this role, you'll manage training logistics from start to finish-scheduling sessions, supporting ...

Ventura Foods

Learning & Development Manager

Fontana, CA · On-site

$81K - $103K/yr

Demonstrated some expertise in at least one area of the manufacturing process. * Demonstrated ... development. For example, a certification in workplace training or an industry-recognized ...

Ventura Foods

Learning & Development Manager

Ontario, CA · On-site

$81K - $103K/yr

Demonstrated some expertise in at least one area of the manufacturing process. * Demonstrated ... development. For example, a certification in workplace training or an industry-recognized ...

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Learning Development In Hospitality information

What is learning and development in hospitality?

Learning and development in hospitality refers to the process of training and educating employees within the hospitality industry—such as hotels, restaurants, and resorts—to improve their skills, knowledge, and performance. This can include onboarding, technical training, customer service workshops, leadership programs, and ongoing professional development. The goal is to enhance guest experiences, increase employee satisfaction, and support business growth by ensuring staff are well-equipped to meet industry standards and expectations.

What are the 5 C's of hospitality industry?

The 5 C's of the hospitality industry are Character, Courtesy, Cleanliness, Comfort, and Consistency. These principles are essential for hospitality professionals to deliver excellent guest experiences and maintain high service standards. Developing skills related to these areas can enhance a career in hospitality and customer service roles.

What skills do you develop in hospitality?

In hospitality, individuals develop skills such as customer service, communication, problem-solving, and teamwork. They also learn to manage time effectively, handle stressful situations, and often gain knowledge of industry-specific tools like reservation systems and point-of-sale software.

How to upskill in the hospitality industry?

Learning and development professionals in hospitality can upskill by pursuing industry-specific certifications such as ServSafe or HACCP, attending training workshops, and gaining experience in customer service, management, or food safety. Developing skills in communication, problem-solving, and technology tools like reservation systems can also enhance career growth.

What is the difference between Learning Development In Hospitality vs Hospitality Trainer?

AspectLearning Development In HospitalityHospitality Trainer
CredentialsTypically requires certifications in instructional design, adult learning, or hospitality managementOften requires certifications in hospitality, training, or related fields
Work EnvironmentDesigns and implements training programs within hotels, resorts, or hospitality companiesDelivers training sessions directly to staff in hospitality settings
Employer & Industry UsageUsed by hospitality organizations to develop employee skills and knowledgeCommonly employed as a role within hospitality companies or training agencies

Learning Development In Hospitality focuses on creating comprehensive training programs and curricula, while Hospitality Trainers primarily deliver training sessions directly to staff. Both roles aim to improve service quality but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Learning and Development professional in hospitality, and why are they important?

To thrive as a Learning and Development professional in hospitality, you need expertise in instructional design, adult learning principles, and a background in hospitality management or training. Familiarity with learning management systems (LMS), e-learning authoring tools, and industry certifications like Certified Hospitality Trainer (CHT) are typically required. Strong communication, cultural awareness, and the ability to inspire and engage diverse teams are vital soft skills. These competencies ensure effective training programs that enhance staff performance and elevate guest experiences in a dynamic, service-oriented industry.

What is L&D in hospitality?

Learning and Development (L&D) in hospitality refers to training programs and initiatives designed to improve employees' skills, knowledge, and performance. It often includes onboarding, ongoing training, and certifications to ensure staff deliver quality service and meet industry standards.

What are the typical challenges faced by Learning and Development professionals in the hospitality industry, and how can they be addressed?

Learning and Development professionals in hospitality often encounter challenges such as high employee turnover, diverse workforce backgrounds, and the need to deliver consistent training across multiple locations. To address these, professionals focus on creating flexible training programs, leveraging technology for remote learning, and tailoring content to accommodate different learning styles and cultural backgrounds. Building strong relationships with management and frontline staff helps ensure training is relevant and impactful, while ongoing feedback mechanisms enable continuous improvement.
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Learning Development In Hospitality jobs near you
Infographic showing various Learning Development In Hospitality job openings in California as of June 2026, with employment types broken down into 3% As Needed, 18% Full Time, 76% Part Time, 2% Temporary, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution.
Learning & Development Coordinator

Learning & Development Coordinator

Goodwill Industries of Orange County CA

Santa Ana, CA • On-site

$21.50 - $27/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

NOTE: Maximum range is provided as an example of the wage/salary range for each position and its earning capacity given factors such as time in position, longevity with the company education level, and performance experience. Newly entering employees should expect to enter at the minimum to midrange level, and not the cap which is for employees with tenure and above level skill sets in that position.

PURPOSE OF POSITION:

To support the Learning & Development Department by preparing training materials, facilitating trainings, and monitoring, evaluating, and documenting training activities in the company.

DUTIES AND RESPONSIBILITIES:

Coordinates and assists with a variety of employee/community partner trainings including new employee orientation, career advancement, personal development, professional development, technical skills, and credential/certificate courses as assigned. Utilizes LMS to track internal and external trainings, ensuring employees meet training requirements, providing scheduled and ad hoc reports, and analyzing training data. Gathers and documents divisional and departmental training and development process and procedures. Administers the corporate training calendar, registrations, and materials.

Regularly informs employees about training options. Works with other Training staff to identify gaps in Goodwill’s training and development programs and procedures. Handles logistics for training activities, including venues and equipment. Coordinates off-site training activities for employees. Maintains internal training facilities and equipment. Drives on company business as required.

MINIMUM JOB REQUIREMENTS:

High School Diploma or GED required. Experience with instruction and/or training. Experience with a learning management system. Ability to read, write, and understand English, and effectively communicate at all levels of the organization. Ability to effectively make presentations to large groups of people. PC proficiency in MS Office preferred. Must have quick and reliable transportation to drive on company business. Valid California driver’s license, liability insurance, and a DMV record acceptable to Goodwill’s insurance company if driving on company time.



WORK SCHEDULE: Monday-Friday, 8:00 AM- 5:00 PM
BENEFITS: Medical/Dental/Vision/Vol. Life and AD&D/Holiday Pay/Vacation Pay/Tuition Reimbursement/Retirement Plan/Cell phone stipend/Mileage reimbursement/20% Discount on Store Purchases