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Learning Development In Hospitality Jobs in Cleveland, OH

NRP Group

Learning & Development Manager

Cleveland, OH · On-site

As we grow as a company, our goal is that you will grow in your career. NRP has been recognized ... POSITION SUMMARY Learning & Development Manager Partnering with the Senior Director of Learning and ...

NRP Group

Learning & Development Manager

Cleveland, OH · On-site

As we grow as a company, our goal is that you will grow in your career. NRP has been recognized ... POSITION SUMMARY Learning & Development Manager Partnering with the Senior Director of Learning and ...

Chick-fil-A

Closing Hospitality Professional

Medina, OH · On-site

$17/hr

... in development. If you're looking for a workplace that will challenge you, invest in your growth ... We look forward to learning more about you! Working at a Chick-fil-A ® restaurant is more than a ...

Chick-fil-A

Closing Hospitality Professional

Medina, OH · On-site

$17/hr

... in development. If you're looking for a workplace that will challenge you, invest in your growth ... We look forward to learning more about you! Working at a Chick-fil-A restaurant is more than a job ...

Chick-fil-A

Opening Hospitality Professional

Medina, OH · On-site

$16/hr

... in development. If you're looking for a workplace that will challenge you, invest in your growth ... We look forward to learning more about you! Working at a Chick-fil-A ® restaurant is more than a ...

Chick-fil-A

Opening Hospitality Professional

Medina, OH · On-site

$16/hr

... in development. If you're looking for a workplace that will challenge you, invest in your growth ... We look forward to learning more about you! Working at a Chick-fil-A restaurant is more than a job ...

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All JobsLearning Development In Hospitality JobsLearning Development In Hospitality Jobs in Cleveland, OH

Learning Development In Hospitality information

See Cleveland, OH salary details

$49.5K

$96.7K

$130.4K

How much do learning development in hospitality jobs pay per year?

As of Aug 20, 2026, the average yearly pay for learning development in hospitality in Cleveland, OH is $96,691.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,000.00 and $112,000.00 per year, depending on experience, location, and employer.

What is learning and development in hospitality?

Learning and development in hospitality refers to the process of training and educating employees within the hospitality industry—such as hotels, restaurants, and resorts—to improve their skills, knowledge, and performance. This can include onboarding, technical training, customer service workshops, leadership programs, and ongoing professional development. The goal is to enhance guest experiences, increase employee satisfaction, and support business growth by ensuring staff are well-equipped to meet industry standards and expectations.

What are the typical challenges faced by learning and development professionals in the hospitality industry, and how can they be addressed?

Learning and Development professionals in hospitality often encounter challenges such as high employee turnover, diverse workforce backgrounds, and the need to deliver consistent training across multiple locations. To address these, professionals focus on creating flexible training programs, leveraging technology for remote learning, and tailoring content to accommodate different learning styles and cultural backgrounds. Building strong relationships with management and frontline staff helps ensure training is relevant and impactful, while ongoing feedback mechanisms enable continuous improvement.

What are the key skills and qualifications needed to thrive as a learning and development professional in hospitality, and why are they important?

To thrive as a Learning and Development professional in hospitality, you need expertise in instructional design, adult learning principles, and a background in hospitality management or training. Familiarity with learning management systems (LMS), e-learning authoring tools, and industry certifications like Certified Hospitality Trainer (CHT) are typically required. Strong communication, cultural awareness, and the ability to inspire and engage diverse teams are vital soft skills. These competencies ensure effective training programs that enhance staff performance and elevate guest experiences in a dynamic, service-oriented industry.

What is the difference between Learning Development In Hospitality vs Hospitality Trainer?

AspectLearning Development In HospitalityHospitality Trainer
CredentialsTypically requires certifications in instructional design, adult learning, or hospitality managementOften requires certifications in hospitality, training, or related fields
Work EnvironmentDesigns and implements training programs within hotels, resorts, or hospitality companiesDelivers training sessions directly to staff in hospitality settings
Employer & Industry UsageUsed by hospitality organizations to develop employee skills and knowledgeCommonly employed as a role within hospitality companies or training agencies

Learning Development In Hospitality focuses on creating comprehensive training programs and curricula, while Hospitality Trainers primarily deliver training sessions directly to staff. Both roles aim to improve service quality but differ in scope and responsibilities.

What skills do you develop in learning development in hospitality?

Learning development in hospitality involves building skills such as effective communication, customer service, training delivery, and knowledge of hospitality operations. It also includes developing instructional design abilities, understanding industry standards, and using training tools or software to enhance staff performance and service quality.

What are popular job titles related to Learning Development In Hospitality jobs in Cleveland, OH?

For Learning Development In Hospitality jobs in Cleveland, OH, the most frequently searched job titles are:

What job categories do people searching Learning Development In Hospitality jobs in Cleveland, OH look for?

The top searched job categories for Learning Development In Hospitality jobs in Cleveland, OH are:

What cities near Cleveland, OH are hiring for Learning Development In Hospitality jobs?

Cities near Cleveland, OH with the most Learning Development In Hospitality job openings:

Learning Development In Hospitality jobs near you

Manager, Learning & Development

ParkOhio Holdings Corp.

Cleveland, OH • On-site

Full-time

Re-posted 16 days ago

Job description

How You'll Make an Impact
In this role, you will plan, develop, and manage global learning initiatives that enable employees to grow and perform at their best. You will assess training needs, design innovative learning solutions, and measure effectiveness to ensure training investments deliver meaningful results. Your work will directly support employee development, leadership readiness, and long-term organizational success.
Key Responsibilities
  • Lead and manage global learning and development programs across the organization
  • Conduct individual and organizational training needs assessments
  • Design, implement, and maintain training plans, curricula, and learning paths aligned with business objectives
  • Develop engaging learning materials, including instructor-led, virtual, and digital content
  • Stay current on learning trends, technologies, and best practices
  • Partner with internal stakeholders and manage relationships with external training vendors
  • Evaluate training effectiveness using metrics, feedback, and performance outcomes
  • Prepare and present insights and recommendations to leadership
  • Ensure training programs comply with company policies and applicable regulations
  • Support continuous improvement of learning initiatives

Qualifications & Experience
Required:
  • Bachelor's degree in Human Resources, Organizational Development, Education, Business Administration, or a related field
  • 5-7 years of experience focused in implementing and coordinating training for a ERP (SAP or Oracle), HCM (SuccessFactors, UKG, Workday, ADP) or enterprise system.
  • Proven experience administering learning and development, training, or organizational development
  • 3+ years of experience managing or leading training programs or initiatives
  • Experience conducting training needs assessments and evaluating program effectiveness
  • Experience working with both internal stakeholders and external vendors

Preferred Skills & Competencies:
  • Strong knowledge of adult learning principles and instructional design
  • Excellent communication, facilitation, and presentation skills
  • Analytical mindset with the ability to measure training impact and ROI
  • Strong project management and organizational skills
  • Ability to influence and collaborate across all levels of the organization
  • Proficiency with learning management systems (LMS), including UKG and SAP

Work Environment & Travel
  • Typical office environment with hybrid flexibility
  • Up to 15% domestic travel and 5% international travel

Why Join Us
Our team is guided by strong values: integrity, accountability, collaboration, and a commitment to continuous improvement. We believe in doing the right thing, challenging the status quo, putting customers first, and winning together. You'll have the opportunity to shape learning strategy, influence leadership development, and make a lasting impact on our people and culture.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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