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Learning Development In Hospitality Jobs in Cleveland, OH

The Centers

Workforce Development Instructor

Cleveland, OH · On-site

$19.23/hr

Bachelor's degree in Education, Adult Learning & Development, or related field preferred. * Minimum ... Through our training tracks in Customer Service, Hospitality, Pharmacy, and general job readiness ...

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Learning Development In Hospitality information

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$49.5K

$96.7K

$130.4K

How much do learning development in hospitality jobs pay per year?

As of Jun 8, 2026, the average yearly pay for learning development in hospitality in Cleveland, OH is $96,691.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,000.00 and $112,000.00 per year, depending on experience, location, and employer.

What is learning and development in hospitality?

Learning and development in hospitality refers to the process of training and educating employees within the hospitality industry—such as hotels, restaurants, and resorts—to improve their skills, knowledge, and performance. This can include onboarding, technical training, customer service workshops, leadership programs, and ongoing professional development. The goal is to enhance guest experiences, increase employee satisfaction, and support business growth by ensuring staff are well-equipped to meet industry standards and expectations.

What skills do you learn from working in hospitality?

Working in hospitality develops skills such as customer service, communication, problem-solving, teamwork, and time management. Employees often learn to handle diverse situations, use point-of-sale systems, and maintain professionalism in fast-paced environments.

What is the difference between Learning Development In Hospitality vs Hospitality Trainer?

AspectLearning Development In HospitalityHospitality Trainer
CredentialsTypically requires certifications in instructional design, adult learning, or hospitality managementOften requires certifications in hospitality, training, or related fields
Work EnvironmentDesigns and implements training programs within hotels, resorts, or hospitality companiesDelivers training sessions directly to staff in hospitality settings
Employer & Industry UsageUsed by hospitality organizations to develop employee skills and knowledgeCommonly employed as a role within hospitality companies or training agencies

Learning Development In Hospitality focuses on creating comprehensive training programs and curricula, while Hospitality Trainers primarily deliver training sessions directly to staff. Both roles aim to improve service quality but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Learning and Development professional in hospitality, and why are they important?

To thrive as a Learning and Development professional in hospitality, you need expertise in instructional design, adult learning principles, and a background in hospitality management or training. Familiarity with learning management systems (LMS), e-learning authoring tools, and industry certifications like Certified Hospitality Trainer (CHT) are typically required. Strong communication, cultural awareness, and the ability to inspire and engage diverse teams are vital soft skills. These competencies ensure effective training programs that enhance staff performance and elevate guest experiences in a dynamic, service-oriented industry.

What are the typical challenges faced by Learning and Development professionals in the hospitality industry, and how can they be addressed?

Learning and Development professionals in hospitality often encounter challenges such as high employee turnover, diverse workforce backgrounds, and the need to deliver consistent training across multiple locations. To address these, professionals focus on creating flexible training programs, leveraging technology for remote learning, and tailoring content to accommodate different learning styles and cultural backgrounds. Building strong relationships with management and frontline staff helps ensure training is relevant and impactful, while ongoing feedback mechanisms enable continuous improvement.
What are popular job titles related to Learning Development In Hospitality jobs in Cleveland, OH? For Learning Development In Hospitality jobs in Cleveland, OH, the most frequently searched job titles are:
What job categories do people searching Learning Development In Hospitality jobs in Cleveland, OH look for? The top searched job categories for Learning Development In Hospitality jobs in Cleveland, OH are:
What cities near Cleveland, OH are hiring for Learning Development In Hospitality jobs? Cities near Cleveland, OH with the most Learning Development In Hospitality job openings:
Learning Development In Hospitality jobs near you
Learning & Development Coordinator

Learning & Development Coordinator

Covia

Independence, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

Covia responsibly provides minerals solutions for a better tomorrow. As a leading provider of diversified minerals, our products support a variety of industrial markets, including glass, ceramics, coatings, metals, foundry, polymers, construction, water filtration, and sports and recreation. Long-standing relationships with a broad customer base enable Covia's market-inspired approach to innovation to enhance solutions and customer benefits. Underpinning these strengths is an unwavering commitment to safety and to sustainable development, further enhancing the value that Covia delivers to all its stakeholders.
Covia is looking for a dynamic Learning & Development Coordinator. Based at Covia's Independence, Ohio, corporate headquarters, reporting to the Manager, Talent Development, this role closely partners with the Covia Human Resources team, organizational subject matter experts (SMEs), and external partners to support the organization's talent development and learning objectives. The key responsibilities of this individual contributor are to partner with the business to identify, develop, and deploy engaging learning solutions; provide support for Covia's learning management system (LMS); and evaluate and utilize technology and AI-enabled tools.
The successful candidate will have the following Key Accountabilities:
  • Partner with the business to identify, develop, and deploy engaging learning solutions
    • Utilizing adult learning principles and instructional design best practices, coordinate the full lifecycle of content creation and instructional design including needs analysis, content curation, asset development, deployment, communication, reporting, and evaluation
    • Collaborate with SMEs across the organization to build new training, transform existing content, and curate third-party solutions with a focus on learner experience and engagement
    • Develop materials across a variety of formats including interactive e-learning modules, how-to guides, microlearning assets, facilitator slide decks, participant guides, videos, etc. to support a diverse range of delivery methods and initiatives
    • Routinely evaluate and improve learning solutions based on data, feedback, and evolving business needs
    • Manage multiple projects simultaneously while meeting deadlines and high-quality standards
  • Provide support for Covia's learning management system (LMS)
    • Serve as an administrator for Covia's LMS (UKG Pro Learning, "Polaris") with a commitment to responsive, high-quality customer service for all users
    • Support all system functions including asset cataloging, management, reporting, metrics, training, notifications, etc.
  • Evaluate and utilize technology and AI-enabled tools
    • Proactively identify, evaluate, and implement opportunities to leverage technology, with a focus on AI-enabled tools, to enhance the quality and efficiency of how we develop and deploy learning and other Talent Development initiatives

Additional Responsibilities
  • Coordinate workshops, learning events, and other Talent Development programming
  • Assist with performance management processes (goal planning, check-ins, reviews, organizational talent planning) including HRIS administration
  • Ensure available Talent Development materials are updated, branded appropriately, and free from errors
  • Document, conduct periodic reviews of, and recommend updates to systems, technology, tools, best practices, and work processes
  • Provide partnership and support to the Human Resources team
  • Other duties as assigned

The successful candidate will have the following Minimum Qualifications:
  • Education: bachelor's degree
  • Excellent verbal, written, and interpersonal skills, with the ability to influence others, have a customer focus, and work under minimal supervision
  • Attention to detail, creative thinking, decision-making skills, and flexibility in adapting to a wide variety of tasks and functions
  • Experience developing learning, creating content, and working with a learning management system
  • Experience in corporate or organizational learning environments

Preferred Qualifications
  • LMS and/or HRIS administration experience
  • Knowledge of content creation, adult learning principles, instructional design, and project management
  • Proficiency with media (audio, video, e-learning) design and editing tools
  • Bi-lingual or multi-lingual (Latin American Spanish and/or Canadian French)
  • Familiarity with AI, Copilot, Articulate 360, UKG Pro, UKG Pro Learning, Schoox

What Success Looks Like
  • High-quality, engaging learning programs delivered on time
  • Strong partnership with business stakeholders
  • Growth/Continuous improvement mindset driven by data and feedback
  • Measurable improvements in employee performance and engagement
  • While this role is primarily focused on training and learning solutions, the successful candidate will thrive in a collaborative environment, readily supporting all Talent Development initiatives as needs arise

Commitment to Our Culture
Our core values - Safety, Team, Customers, Growth, and Courage-guide our work every day and will help us achieve our vision: Covia is the leading minerals solutions provider, and through the passion and commitment of our people, we enable customer success-ensuring a sustainable future for our company.
All Covia Team Members are expected to:
  • Live the Life-Saving Rules.
  • Build high-performing work teams.
  • Focus on customers.
  • Demonstrate a growth mindset.
  • Do the right thing, always.

Benefits:
  • Excellent Healthcare Benefits - Medical, Vision, Dental
  • 401K with Company Matching
  • Paid Time Off + Paid Holidays
  • Disability Plans and Life / AD&D
  • Employee Assistance Program

At Covia, we strive for and support a diverse workforce as we firmly believe this lays the foundation of our success. Our compelling culture supports inclusion, individuality and respect within the workplace. We are committed to providing employment opportunities to the most qualified candidate based on work-related factors and without regard to non-work-related factors including race, color, religion, national origin, gender, sexual orientation, gender identity, gender expression, age, disability, or military service or reserve or veteran status.
The organization offers competitive salaries, advancement opportunities, and a full range of benefits.
An Equal Opportunity Employer
IND2
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
IND2
#LI-HYBRID
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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