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Learning Development In Hospitality Jobs in Cleveland, OH

PNC Bank

Technology Undergraduate Intern

Cleveland, OH · On-site

$18 - $35/hr

... in technology, and build connections that support their future career. Past example internship projects include machine learning development, automating current manual processes, infrastructure ...

Gecko Hospitality

Be Seen First

Restaurant General Manager - Quick Service

Euclid, OH · On-site

$65K - $70K/yr

Minimum of two years of General Manager experience in a high-volume restaurant or hospitality ... rapid learning, responding in a timely manner, effective communication skills, thoroughness ...

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Learning Development In Hospitality information

See Cleveland, OH salary details

$49.5K

$96.7K

$130.4K

How much do learning development in hospitality jobs pay per year?

As of Aug 20, 2026, the average yearly pay for learning development in hospitality in Cleveland, OH is $96,691.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,000.00 and $112,000.00 per year, depending on experience, location, and employer.

What is learning and development in hospitality?

Learning and development in hospitality refers to the process of training and educating employees within the hospitality industry—such as hotels, restaurants, and resorts—to improve their skills, knowledge, and performance. This can include onboarding, technical training, customer service workshops, leadership programs, and ongoing professional development. The goal is to enhance guest experiences, increase employee satisfaction, and support business growth by ensuring staff are well-equipped to meet industry standards and expectations.

What are the typical challenges faced by learning and development professionals in the hospitality industry, and how can they be addressed?

Learning and Development professionals in hospitality often encounter challenges such as high employee turnover, diverse workforce backgrounds, and the need to deliver consistent training across multiple locations. To address these, professionals focus on creating flexible training programs, leveraging technology for remote learning, and tailoring content to accommodate different learning styles and cultural backgrounds. Building strong relationships with management and frontline staff helps ensure training is relevant and impactful, while ongoing feedback mechanisms enable continuous improvement.

What are the key skills and qualifications needed to thrive as a learning and development professional in hospitality, and why are they important?

To thrive as a Learning and Development professional in hospitality, you need expertise in instructional design, adult learning principles, and a background in hospitality management or training. Familiarity with learning management systems (LMS), e-learning authoring tools, and industry certifications like Certified Hospitality Trainer (CHT) are typically required. Strong communication, cultural awareness, and the ability to inspire and engage diverse teams are vital soft skills. These competencies ensure effective training programs that enhance staff performance and elevate guest experiences in a dynamic, service-oriented industry.

What is the difference between Learning Development In Hospitality vs Hospitality Trainer?

AspectLearning Development In HospitalityHospitality Trainer
CredentialsTypically requires certifications in instructional design, adult learning, or hospitality managementOften requires certifications in hospitality, training, or related fields
Work EnvironmentDesigns and implements training programs within hotels, resorts, or hospitality companiesDelivers training sessions directly to staff in hospitality settings
Employer & Industry UsageUsed by hospitality organizations to develop employee skills and knowledgeCommonly employed as a role within hospitality companies or training agencies

Learning Development In Hospitality focuses on creating comprehensive training programs and curricula, while Hospitality Trainers primarily deliver training sessions directly to staff. Both roles aim to improve service quality but differ in scope and responsibilities.

What skills do you develop in learning development in hospitality?

Learning development in hospitality involves building skills such as effective communication, customer service, training delivery, and knowledge of hospitality operations. It also includes developing instructional design abilities, understanding industry standards, and using training tools or software to enhance staff performance and service quality.

What are popular job titles related to Learning Development In Hospitality jobs in Cleveland, OH?

For Learning Development In Hospitality jobs in Cleveland, OH, the most frequently searched job titles are:

What job categories do people searching Learning Development In Hospitality jobs in Cleveland, OH look for?

The top searched job categories for Learning Development In Hospitality jobs in Cleveland, OH are:

What cities near Cleveland, OH are hiring for Learning Development In Hospitality jobs?

Cities near Cleveland, OH with the most Learning Development In Hospitality job openings:

Learning Development In Hospitality jobs near you

Chief Engineer (OME) - HVAC Experience a Plus - Hyatt Place

Concord Hospitality

Lyndhurst, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 4 days ago

Concord Hospitality rating

7.3

Company rating: 7.3 out of 10

Based on 36 frontline employees who took The Breakroom Quiz

12th of 108 rated hotels

Job description

Concord Hospitality is seeking a skilled and proactive Chief Engineer to lead our property engineering team and ensure the safety, functionality, and quality of the hotel's infrastructure and systems. This is a key leadership role responsible for all maintenance operations, compliance, and team development in a fast-paced hospitality environment.
As a Concord Leader you will be responsible to:
• Inspire greatness in your team.
• Encourage and support team members to reach their full potential.
• Create a work environment that is a Great Place to Work for all.
• Lead with integrity, transparency, respect, and professionalism.
• Care for your team and their families.
Responsibilities:
  • Manage and perform repairs and routine maintenance of hotel systems, including HVAC, plumbing, electrical, and mechanical operations.
  • Oversee inventory, procurement, department budgeting, safety compliance, and annual inspections/certifications.
  • Ensure all hotel accommodations meet safety standards for guests and provide a secure working environment for associates.
  • Hire, train, motivate, and evaluate engineering staff; promote team development and continuous improvement.
  • Maintain full compliance with Concord Hospitality and brand-specific standards and protocols.
  • Communicate effectively with the General Manager, corporate leaders, and ownership regarding property conditions, needs, and safety concerns.
  • Lead safety programs, preventive maintenance schedules, and energy conservation initiatives.
  • Support the hotel's Leadership Development Training and actively contribute to a culture of growth and accountability.

Qualifications:
  • Prior experience in a hotel engineering or maintenance leadership role required.
  • Strong knowledge of building systems, life safety, fire protection, and HVAC operations.
  • Proven ability to lead, train, and develop maintenance staff in a hospitality setting.
  • Effective communicator with strong organizational and troubleshooting skills.
  • Experience with safety and compliance standards, including OSHA and local codes.
  • Ability to work flexible hours and manage emergency response situations.

Benefits
We offer competitive wages and a comprehensive benefits package for full-time associates, including:
  • Medical, dental, and vision insurance
  • Life insurance and short/long-term disability options
  • 401(k) program with company match
  • Tuition assistance
  • Discounted room rates at Concord-managed hotels
  • Training & development opportunities
  • Career advancement within our growing portfolio

Why Join Concord?
At Concord Hospitality, we invest deeply in our associates through training and development at all levels, from interns to executives. Our "Associate First" culture nurtures personal and professional growth within the workplace and beyond. We value work-life balance, diversity, and our commitment to delivering outstanding customer service and quality accommodations in every market we serve.
Concord Hospitality is built on five Cornerstones: Quality, Integrity, Community, Profitability, and FUN! Our associates embody these values and proudly cheer our company motto heard across North America:
"We Are Concord!"
We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a "Great Place to Work for All."
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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