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Learning Development In Hospitality Jobs in Cleveland, OH

The Centers

Workforce Development Instructor

Cleveland, OH · On-site

$19.23/hr

Bachelor's degree in Education, Adult Learning & Development, or related field preferred. * Minimum ... Through our training tracks in Customer Service, Hospitality, Pharmacy, and general job readiness ...

Gecko Hospitality

Be Seen First

Restaurant Manager Casual Dining

Independence, OH · On-site

$55K - $65K/yr

In addition, Gecko Hospitality offers the largest selection of hospitality jobs, restaurant jobs ... rapid learning, responding in a timely manner, effective communication skills, thoroughness ...

Gecko Hospitality

Be Seen First

Restaurant Manager Casual Dining

Mentor, OH · On-site

$55K - $65K/yr

In addition, Gecko Hospitality offers the largest selection of hospitality jobs, restaurant jobs ... rapid learning, responding in a timely manner, effective communication skills, thoroughness ...

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All JobsLearning Development In Hospitality JobsLearning Development In Hospitality Jobs in Cleveland, OH

Learning Development In Hospitality information

See Cleveland, OH salary details

$49.5K

$96.7K

$130.4K

How much do learning development in hospitality jobs pay per year?

As of Jun 16, 2026, the average yearly pay for learning development in hospitality in Cleveland, OH is $96,691.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,000.00 and $112,000.00 per year, depending on experience, location, and employer.

What is learning and development in hospitality?

Learning and development in hospitality refers to the process of training and educating employees within the hospitality industry—such as hotels, restaurants, and resorts—to improve their skills, knowledge, and performance. This can include onboarding, technical training, customer service workshops, leadership programs, and ongoing professional development. The goal is to enhance guest experiences, increase employee satisfaction, and support business growth by ensuring staff are well-equipped to meet industry standards and expectations.

What is the difference between Learning Development In Hospitality vs Hospitality Trainer?

AspectLearning Development In HospitalityHospitality Trainer
CredentialsTypically requires certifications in instructional design, adult learning, or hospitality managementOften requires certifications in hospitality, training, or related fields
Work EnvironmentDesigns and implements training programs within hotels, resorts, or hospitality companiesDelivers training sessions directly to staff in hospitality settings
Employer & Industry UsageUsed by hospitality organizations to develop employee skills and knowledgeCommonly employed as a role within hospitality companies or training agencies

Learning Development In Hospitality focuses on creating comprehensive training programs and curricula, while Hospitality Trainers primarily deliver training sessions directly to staff. Both roles aim to improve service quality but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Learning and Development professional in hospitality, and why are they important?

To thrive as a Learning and Development professional in hospitality, you need expertise in instructional design, adult learning principles, and a background in hospitality management or training. Familiarity with learning management systems (LMS), e-learning authoring tools, and industry certifications like Certified Hospitality Trainer (CHT) are typically required. Strong communication, cultural awareness, and the ability to inspire and engage diverse teams are vital soft skills. These competencies ensure effective training programs that enhance staff performance and elevate guest experiences in a dynamic, service-oriented industry.

What are the typical challenges faced by Learning and Development professionals in the hospitality industry, and how can they be addressed?

Learning and Development professionals in hospitality often encounter challenges such as high employee turnover, diverse workforce backgrounds, and the need to deliver consistent training across multiple locations. To address these, professionals focus on creating flexible training programs, leveraging technology for remote learning, and tailoring content to accommodate different learning styles and cultural backgrounds. Building strong relationships with management and frontline staff helps ensure training is relevant and impactful, while ongoing feedback mechanisms enable continuous improvement.
What are popular job titles related to Learning Development In Hospitality jobs in Cleveland, OH? For Learning Development In Hospitality jobs in Cleveland, OH, the most frequently searched job titles are:
What job categories do people searching Learning Development In Hospitality jobs in Cleveland, OH look for? The top searched job categories for Learning Development In Hospitality jobs in Cleveland, OH are:
What cities near Cleveland, OH are hiring for Learning Development In Hospitality jobs? Cities near Cleveland, OH with the most Learning Development In Hospitality job openings:
Learning Development In Hospitality jobs near you
Infographic showing various Learning Development In Hospitality job openings in Cleveland, OH as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $96,691 per year, or $46.5 per hour.

Workforce Development Instructor

The Centers

Cleveland, OH • On-site

$19.23/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 22 days ago

Job description

At The Centers, meaningful work is grounded in a culture where people feel valued. As a 2026 USA TODAY Top Workplaces winner, the organization is nationally recognized, based entirely on employee feedback, for trust, purpose, and care. This Instructor position plays an important role in advancing our mission and supporting the communities we serve.
Job Summary
Responsible for leading workshops, career tracks, and certifications tracks to enrolled job seekers within the El Barrio program. Additionally, provides staff orientation and continued professional development. Performs various administrative duties aligned with the role. Responsible for staying abreast of industry changes and effectively incorporate into the delivery of the curriculum. Influences team processes through collaboration towards process improvement.
Job Qualifications
  • High School Diploma or equivalent with 2 years of experience in workforce required.
  • Bachelor's degree in Education, Adult Learning & Development, or related field preferred.
  • Minimum 2 years relevant exposure to or experience with instruction and delivery of adult learners.
  • Must have demonstrated experience working with electronic platforms (i.e., Microsoft software, internet, databases, and virtual learning platforms).
  • Requires travel to other facilities and meetings.
  • Must have a valid Driver's License and able to safely operate a company vehicle
  • Flexible schedule to work outside of normal business hours for program and job seeker needs and to attend trainings and meetings.
  • Bilingual in oral and written English, Spanish a plus

Healthcare and Peer Track
  • Minimum 1 year experience working in a pharmacy preferred.
  • Gain Pharmacy Trainee license in 6 months
  • Minimum 1 year with direct patient interaction in a medical or behavioral health setting
  • Epic experience a plus

Job Duties & Responsibilities
  • Through the use of developed instructional curriculum, uses El Barrio's workforce competency standards in the creation of lesson plans and supplemental materials.
  • Encourage professional growth and facilitate organized, individual and/or group learning opportunities for team members. With guidance from manager, participates in goal and plan setting and evaluation for team members continued development. Awareness of self-development needs and continued professional development.
  • Perform variety of tasks in multiple applications to ensure proper scheduling, enrollments, and building Instructor led Trainings for delivery of assigned training program.
  • Ensures accurate attendance and progress notes are reported and updated after each session completed in appropriate database. Works with the CRM Administrator with any performance and program outcomes of job seekers.
  • Actively working towards accomplishing and meeting program goals as outlined within contracts, while keeping the job seeker at the front of mind. Outcomes may include but not limited to, training completion and certification obtainment, and engagement levels.
  • Stays abreast of all industry trainings to remain a subject expert by Identify curricular resources and engaging training materials, facilitator guides and related supporting tools that could aid in the update or creation of new instructional materials.
  • Coordinate Career Coach's and external partners schedules with leading and assisting in workshop delivery. Develop a monthly schedule to ensure the Coach is aware of the time and schedule in advance. Responsible for instructing and supporting Coaches with materials for all workshops, in advance. Ensures adequate or alternative coverage for all scheduled sessions.

About The Centers
The Centers provide health, family, and workforce services at 11 locations throughout Greater Cleveland, creating life-changing solutions for people to lead healthier and more successful lives. We strive to be a service-oriented workplace that pioneers and co-creates solutions while fostering belonging in a community where our team members thrive.
Our Workforce Center impacts local communities through the linkage of underserved job seekers with local employers through our culturally competent job readiness training, case management, national third party certifications, job placements and retention support with a large network of corporate partners. Through our training tracks in Customer Service, Hospitality, Pharmacy, and general job readiness in both English and Spanish, we are able to provide essential skills to our job seekers and to help prepare them for success in today's workplace.
Wellbeing and Benefits
Providing quality benefits to our staff is important to us. Just as important is our staff's well-being. That's why we offer a number of choices to meet the different needs of our staff.
  • Choice of medical and dental plans
  • Health Savings Account
  • Flexible Spending Account for Health and Dependent Care
  • Vision
  • Support for continuing education and credential renewal
  • Life Insurance
  • Retirement Savings (401k) with a company contribution
  • Mental Health Support
  • Employee Assistance Program
  • Calm Subscription
  • Short and Longterm Disability

The Centers is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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