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Insurance Operations Jobs (NOW HIRING)

Empowered Staffing

Empowered Staffing is partnered with a rapidly expanding national risk management & insurance ... The company is currently seeking a Captive Operations Manager to oversee the day-to-day ...

Infosys Limited Digital

Operations Manager

Atlanta, GA · On-site

Tue - Thu About the Role We are seeking an experienced Operations Manager to lead Life Insurance operations for a strategic client. This role owns delivery governance, operational excellence, and ...

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Insurance Operations information

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$25K

$70.7K

$157K

How much do insurance operations jobs pay per year?

As of Jul 6, 2026, the average yearly pay for insurance operations in the United States is $70,650.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $88,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Insurance Operations position, and why are they important?

To excel in Insurance Operations, you typically need a background in insurance processes, strong analytical abilities, and attention to detail, often supported by a relevant degree or industry certifications such as AINS or CPCU. Familiarity with insurance management systems, claims processing software, and regulatory compliance tools is important. Excellent communication, organizational, and problem-solving skills help individuals collaborate across departments and handle complex tasks. These competencies ensure seamless policy administration, regulatory adherence, and effective service delivery in a dynamic insurance environment.

What are the main responsibilities and daily tasks of someone working in Insurance Operations?

Professionals in Insurance Operations are responsible for overseeing policy administration, managing claims processing, ensuring regulatory compliance, and coordinating workflow between underwriters, agents, and clients. Daily tasks can include reviewing insurance applications, updating policy information, reconciling data, generating reports, and resolving operational issues. The role often involves cross-department collaboration to streamline procedures and improve customer service standards. If you enjoy working in a process-driven environment and contributing to team efficiency, Insurance Operations offers a dynamic and rewarding career path.

What is an Insurance Operations job?

An Insurance Operations job involves managing and optimizing the processes that support an insurance company's daily functions. This includes underwriting, claims processing, policy administration, compliance, and customer service. Professionals in this role ensure efficiency, accuracy, and regulatory adherence in handling policies and claims. They may also work on process improvements, technology integration, and risk management to enhance operational performance. Strong analytical, problem-solving, and communication skills are essential for success in this field.

More about Insurance Operations jobs
What cities are hiring for Insurance Operations jobs? Cities with the most Insurance Operations job openings:
What are the most commonly searched types of Insurance Operations jobs? The most popular types of Insurance Operations jobs are:
What states have the most Insurance Operations jobs? States with the most job openings for Insurance Operations jobs include:
What job categories do people searching Insurance Operations jobs look for? The top searched job categories for Insurance Operations jobs are:
Insurance Operations jobs near you
Infographic showing various Insurance Operations job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 64% Full Time, 27% Part Time, and 8% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $70,650 per year, or $34 per hour.

Supervisor, North American Insurance Operations Group

Awac

Farmington, UT • On-site

Full-time

Medical, Dental, Life, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

Take the next step in your career with us.
Allied World is an ideal place for talented professionals who are driven by a belief in the value of collaboration and the power of knowledge.
We believe that when our great people work together and support one another, our clients receive the best solutions. We embrace unique perspectives and empower each person to grow through professional development, career training and mentoring programs.
Our people are our most important asset, and we are very proud of the quality of our team members.

Job Summary:We are seeking a strong candidate with operational skills and insurance knowledge to join our team supporting our North American Production Underwriters. The position requires strong analytical, interpersonal, and people leadership skills with an interest in utilization and introduction of new technology solutions. Supervisors manage a team of Insurance Operations Professionals who liaise with our external trading partners and our internal underwriting team to provide exemplary customer service in delivering our product. Join a dynamic team that is leading operational efficiency efforts to provide best in class service. Looking for someone with a passion for continual operational improvement and collaboration with peers.Job Duties: Supervise, Train and Mentor Operations staff to support Underwriters in administration and processing of new business submissions and renewal management. Responsible for day to day independent decision making on the team's functions and roles and escalate to management when needed. Supervise resources, projects, and team workflow to align with the company's overall vision. Implement strategies for meeting Operational objectives. Monitor individual and overall team metrics for work effectiveness and process improvements. Collaborates with management to solve for team roadblocks. Responsible for implementation of resolution or process improvement. Collaborate with Underwriting Leads to address day to day concerns and propose process changes. Participate in/deliver salary reviews, hiring/firing decisions, and performance reviews. Train staff on new technology, systems, process, and products. Executes training plans for Operations staff Make recommendations to their manager on individual and team performance based on volume of accounts supported and SLAs. Motivate team to provide exemplary customer service by processing binders, policy issuance and midterm service request within the established timeframes. Gain a deep understanding of Product Set and understand marketplace and Broker dynamics that impact business flow and support requirements. Conduct with support from Direct Manager AW Connect preparation and conversations with agreement to meaningful, measurable, and goals supporting development of team/employee. Work pro-actively with our Business Leads and Business Development Teams in support of our new and renewal business plans. Work pro-actively with our Business Partners to support strategic initiatives. Participate in Allied World Learning and Development Opportunities online, in person and group training session. Perform Account Coordinator duties as needed.

The salary range for this role is between:

Our generous benefits package includes: Health, Dental and Disability Insurance, a company match 401k plan, and Group Term Life Insurance.Allied World is an Equal Opportunity Employer. All qualified applicants will be considered for employment without consideration of any disability, veteran status or any other characteristic protected bylaw.

Working at Allied World

Our team of over 1,650 professionals has deep expertise in the industry. They enjoy their work, and many have served for several years. This is what you can expect when you join us:
Instant membership in the Allied World - a global network of colleagues who will support your career journey
A manager who will help you build your career through a structured coaching program
Access to a full suite of learning and development tools and resources
Global Presence


Headquartered in Bermuda, Allied World has offices in Atlanta, Boston, Brisbane, Chicago, Costa Mesa, Dallas, Dublin, Farmington (CT), Hong Kong, Houston, London, Los Angeles, Malaysia, Manchester, Miami, Nashville, New Jersey, New York, Philadelphia, San Francisco, Singapore, Sydney, Switzerland and Toronto. We strive to provide exceptional service to our clients and distribution partners.

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