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Insurance Operations Jobs in California (NOW HIRING)

Staff Boom

Insurance Operations Supervisor

Anaheim, CA · On-site

The Supervisor focuses on coaching employees, monitoring performance, resolving operational issues, and supporting the successful delivery of services to insurance partners. The ideal candidate ...

Corgi Insurance

VP of Operations

San Francisco, CA · On-site

Insurance is the largest unautomated industry in financial services, and we're rebuilding it using ... You will own operational strategy and execution across the company-- ensuring teams, workflows ...

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Insurance Operations information

See California salary details

$24.5K

$69.2K

$153.7K

How much do insurance operations jobs pay per year?

As of Jul 6, 2026, the average yearly pay for insurance operations in California is $69,182.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,148.00 and $86,661.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Insurance Operations position, and why are they important?

To excel in Insurance Operations, you typically need a background in insurance processes, strong analytical abilities, and attention to detail, often supported by a relevant degree or industry certifications such as AINS or CPCU. Familiarity with insurance management systems, claims processing software, and regulatory compliance tools is important. Excellent communication, organizational, and problem-solving skills help individuals collaborate across departments and handle complex tasks. These competencies ensure seamless policy administration, regulatory adherence, and effective service delivery in a dynamic insurance environment.

What are the main responsibilities and daily tasks of someone working in Insurance Operations?

Professionals in Insurance Operations are responsible for overseeing policy administration, managing claims processing, ensuring regulatory compliance, and coordinating workflow between underwriters, agents, and clients. Daily tasks can include reviewing insurance applications, updating policy information, reconciling data, generating reports, and resolving operational issues. The role often involves cross-department collaboration to streamline procedures and improve customer service standards. If you enjoy working in a process-driven environment and contributing to team efficiency, Insurance Operations offers a dynamic and rewarding career path.

What is an Insurance Operations job?

An Insurance Operations job involves managing and optimizing the processes that support an insurance company's daily functions. This includes underwriting, claims processing, policy administration, compliance, and customer service. Professionals in this role ensure efficiency, accuracy, and regulatory adherence in handling policies and claims. They may also work on process improvements, technology integration, and risk management to enhance operational performance. Strong analytical, problem-solving, and communication skills are essential for success in this field.

What are the most commonly searched types of Insurance Operations jobs in California? The most popular types of Insurance Operations jobs in California are:
What are popular job titles related to Insurance Operations jobs in California? For Insurance Operations jobs in California, the most frequently searched job titles are:
What job categories do people searching Insurance Operations jobs in California look for? The top searched job categories for Insurance Operations jobs in California are:
What cities in California are hiring for Insurance Operations jobs? Cities in California with the most Insurance Operations job openings:
Insurance Operations jobs near you
Infographic showing various Insurance Operations job openings in California as of June 2026, with employment types broken down into 1% As Needed, 67% Full Time, 25% Part Time, 1% Temporary, and 6% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $69,182 per year, or $33.3 per hour.
Insurance Operations Supervisor

Insurance Operations Supervisor

Staff Boom

Anaheim, CA • On-site

Other

Posted 7 days ago

Job description

Position Overview

The Supervisor, Partner Experience is responsible for leading a team of Relationship Managers and Partner Onboarding Specialists who support insurance partners throughout their lifecycle, from initial onboarding through ongoing operational engagement.

This role ensures team members deliver an exceptional partner experience by providing responsive service, effective communication, and operational coordination. The Supervisor focuses on coaching employees, monitoring performance, resolving operational issues, and supporting the successful delivery of services to insurance partners.

The ideal candidate brings leadership experience, strong client service skills, operational awareness, and the ability to coach high-performing individual contributors in a fast-paced service environment.

Key Responsibilities

Team Leadership & Development

·        Lead, coach, and develop a team of Relationship Managers and Partner Onboarding Specialists.

·        Conduct regular one-on-one meetings, performance coaching, and development discussions.

·        Support employee development through training, mentoring, and performance feedback.

·        Foster a collaborative team environment focused on accountability, responsiveness, and partner satisfaction.

Operational Performance Management

·        Monitor team performance against key metrics including response times, service levels, onboarding timelines, and partner satisfaction.

·        Ensure team members follow established operational workflows and communication standards.

·        Identify performance gaps and implement corrective actions to maintain high service standards.

Partner Experience Support

·        Provide guidance to team members managing day-to-day partner interactions and onboarding activities.

·        Ensure consistent communication and service delivery across partner-facing teams.

·        Support the team in managing complex partner inquiries or requests.

Escalation Management

·        Serve as the first leadership escalation point for partner concerns or service delivery issues.

·        Work with internal operations teams to resolve issues impacting partner experience.

·        Ensure escalations are resolved quickly while maintaining strong partner relationships.

Cross-Functional Coordination

·        Partner with operations teams, training, quality, and Workflow & Enablement specialists to ensure smooth service delivery.

·        Support coordination between partner-facing teams and operational teams.

·        Assist with implementing new processes, service offerings, or operational changes.

Process Improvement

·        Identify opportunities to improve partner communication, onboarding processes, and operational coordination.

·        Provide feedback to the Manager, Partner Experience on potential improvements to partner-facing workflows.

·        Encourage continuous improvement within the team.

Reporting & Communication

·        Monitor operational metrics and provide performance updates to the Manager, Partner Experience.

·        Track partner issues and escalation trends.

·        Support preparation of operational updates and performance summaries.

Qualifications

Required

·        3+ years of experience in insurance operations, insurance services, or client support roles

·        1–3 years of leadership, team lead, or supervisory experience

·        Experience supporting client-facing or partner-facing service teams

·        Strong communication and coaching skills

·        Ability to manage multiple priorities in a fast-paced operational environment

Preferred

·        Experience working in an insurance outsourcing (BPO) or service delivery organization

·        Experience supporting client onboarding or partner relationship teams

·        Familiarity with insurance operations such as:

o  policy servicing

o  underwriting support

o  claims support

o  agency operations

Key Competencies

·        Team Leadership & Coaching

·        Client Service Orientation

·        Communication & Relationship Support

·        Escalation Management

·        Operational Coordination

·        Problem Solving

·        Collaboration


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