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Insurance Operations Associate Jobs in California

JCPenney

Operations Associate

Huntington Park, CA · On-site

The Operations Associate's role is to create an outstanding customer experience by performing ... term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are ...

Adecco

Sales Operations Associate

Mountain View, CA · On-site

$57.38/hr

If Sales Operations Associate sounds like something you would be interested in, and you meet the ... life insurance, short-term disability, additional voluntary benefits, EAP program, commuter ...

3Y

Operations Associate

San Francisco, CA · On-site

$115K - $135K/yr

We're hiring an Operations Associate to drive progress against our vertical launches. This is a ... insurance contracts, onboarding new providers)Pitch in wherever needed--this is a startup and we ...

MarshBerry

Sales Operations Associate

Dana Point, CA · On-site

$100 - $120/hr

We are seeking a Sales Operations Associate to join our team. We have a people-first, fast-paced ... With over 40 years of experience, MarshBerry empowers firms in insurance brokerage & distribution ...

3Y

Operations Associate

San Francisco, CA · On-site

$115K - $135K/yr

We're hiring an Operations Associate to drive progress against our vertical launches. This is a ... insurance contracts, onboarding new providers)Pitch in wherever needed--this is a startup and we ...

Mochi Health

Operations Associate

San Francisco, CA · On-site

$100K - $120K/yr

About The Role As an Operations Associate, you will play a critical role in managing schedules ... Comprehensive Health Coverage - Medical, dental, and vision insurance to keep you at your best

Mochi Health

Operations Associate

San Francisco, CA · On-site +1

$100K - $120K/yr

About The Role As an Operations Associate, you will play a critical role in managing schedules ... Comprehensive Health Coverage - Medical, dental, and vision insurance to keep you at your best

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Insurance Operations Associate information

See California salary details

$11

$25

$52

How much do insurance operations associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for insurance operations associate in California is $25.90, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $29.90 per hour, depending on experience, location, and employer.

What does an insurance operations associate do?

An Insurance Operations Associate supports the day-to-day administrative and operational tasks within an insurance company. Their responsibilities often include processing policy applications, handling customer inquiries, maintaining records, and ensuring compliance with industry regulations. They work closely with underwriters, agents, and clients to facilitate smooth insurance transactions. This role is key in ensuring the efficiency and accuracy of insurance operations, contributing to overall customer satisfaction and effective risk management.

What are the key skills and qualifications needed to thrive as an insurance operations associate?

To thrive as an Insurance Operations Associate, you need strong analytical abilities, attention to detail, and a foundation in insurance principles, often supported by a bachelor's degree in business or a related field. Familiarity with insurance management systems, workflow software like Guidewire or Duck Creek, and proficiency in Microsoft Office are typically required. Excellent organizational skills, communication, and problem-solving abilities help you collaborate effectively and manage multiple tasks. These competencies are essential for ensuring smooth insurance operations, minimizing errors, and supporting regulatory compliance.

What are some common challenges faced by insurance operations associates, and how can they be managed effectively?

Insurance Operations Associates often handle high volumes of policy documentation, client data, and compliance checks, which can be challenging during peak renewal or claims periods. Staying organized, utilizing workflow management tools, and maintaining clear communication with underwriters and agents are key to managing these demands. Familiarity with insurance software and an eye for detail help prevent errors and ensure smooth processing. Proactive collaboration within the operations team and ongoing professional development can also make it easier to adapt to changing industry regulations and processes.

What is the difference between Insurance Operations Associate vs Insurance Underwriter?

AspectInsurance Operations AssociateInsurance Underwriter
CredentialsTypically requires a high school diploma or associate degree; certifications like CPCU or AINS are a plusBachelor's degree in finance, business, or related field; professional certifications like CPCU are common
Work EnvironmentOffice setting, supporting claims, policy administration, and customer serviceOffice setting, assessing risk, reviewing applications, and determining policy terms
Employer & Industry UsageUsed across insurance companies for operational support rolesUsed in underwriting departments to evaluate and approve policies
Comparison Search IntentHigh overlap in job functions and industry context

The Insurance Operations Associate focuses on supporting daily insurance processes, customer service, and policy administration, while the Insurance Underwriter evaluates risks and determines policy terms. Both roles are essential in the insurance industry but differ in responsibilities and required expertise.

What are the most commonly searched types of Insurance Operations jobs in California?

The most popular types of Insurance Operations jobs in California are:

What are popular job titles related to Insurance Operations Associate jobs in California?

For Insurance Operations Associate jobs in California, the most frequently searched job titles are:

What job categories do people searching Insurance Operations Associate jobs in California look for?

The top searched job categories for Insurance Operations Associate jobs in California are:

What cities in California are hiring for Insurance Operations Associate jobs?

Cities in California with the most Insurance Operations Associate job openings:

Insurance Operations Associate jobs near you
Infographic showing various Insurance Operations Associate job openings in California as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, 2% Temporary, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $53,874 per year, or $25.9 per hour.

Senior Insurance Operations Associate

Great American Insurance Group

Los Angeles, CA • On-site

$22.12 - $33.17/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

Key responsibilities

  • Examine and process new insurance policies, renewals, endorsements, and cancellations using various systems.

  • Enter or load data into appropriate systems and research and resolve data errors.

  • Generate and distribute policy documents, certificates of insurance, and other related materials.

Great American Insurance Group rating

8.8

Company rating: 8.8 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

57th of 315 rated insurance

Job description

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty property and casualty operations, there are always opportunities here to learn and grow.
At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered and enabled to perform at their best.
Great American Custom, an underwriting division of Great American Insurance Group, dedicates itself to serving client needs and delivering outstanding service. We have made a name for ourselves as a full-service underwriting organization focused on long-term client relationships and customized business solutions. We specialize in providing primary casualty products as well as umbrella and capacity excess products that meet the needs of the commercial market. Our policy holders range from small businesses to complex multi-national corporations and Fortune 1000 accounts.
This position is not eligible for employment visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship.
Essential Job Functions and Responsibilities
  • Examines and processes new insurance policies, complex renewals, endorsements, and cancellations using various systems.
  • Enters or loads data into appropriate systems and researches and resolves data errors.
  • Generates and distributes policy documents, certificates of insurance, and other related materials.
  • Organizes, prepares, and updates reports. Determines and adjusts billing status as needed.
  • Identifies opportunities to streamline procedures, enhance efficiency, and reduce costs.
  • Performs other duties as assigned.

Job Requirements
Education: High School Diploma (Associate degree preferred)
  • Great American's culture is built on connection shared learning and strong relationships. To Support this, employees in this role are expected to be on-site at our Downtown Los Angeles office four days a week, with the flexibility to work one day remotely. Core in-office days are Tuesday - Thursday, with fourth day determined by business needs.

Experience:
  • Generally, a minimum of 6 years of experience in insurance operations or customer service. Completion of or continuing progress toward a professional designation preferred, such as Property/Casualty Insurance license.
  • Knowledge in Excess and Primary line of business.

Scope of Job/Qualifications:
  • Strong knowledge of local, state, and federal insurance-related policies.
  • Advanced analytical and organizational abilities with a focus on prioritization.
  • Advanced knowledge of insurance data processing systems.
  • Excellent interpersonal and communication skills, analytical, organizational skills, team player and detail oriented.
  • May provide training, guidance and assistance to lower-level positions.

Company:
GAIC Great American Insurance Company
Salary Range:
$22.12 -$33.17
Benefits:
We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.
Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers.
*Excludes seasonal employees and interns.

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