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Insurance Operations Associate Jobs in Pasadena, CA

JCPenney

Operations Associate

Huntington Park, CA · On-site

The Operations Associate's role is to create an outstanding customer experience by performing ... term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are ...

Nati Boutique

Operations Associate

Venice, CA · On-site

$20 - $22/hr

Health insurance * Paid time off Job Summary Nati Boutique, a rapidly growing boutique retailer, is looking for an Operations Associate to help us build and track inventory, pick up and drop off ...

Nati Boutique

Operations Associate

Venice, CA · On-site

$20 - $22/hr

Health insurance * Paid time off Job Summary Nati Boutique, a rapidly growing boutique retailer, is looking for an Operations Associate to help us build and track inventory, pick up and drop off ...

Roku

Systems Operations Associate

Santa Monica, CA · On-site

$99K/yr

The Systems Operations Associate facilitates the delivery of scalable process and product ... This role is eligible for health insurance, equity awards, life insurance, disability benefits ...

Kambrian Corporation

OPERATIONS ASSOCIATE

La Puente, CA · On-site

$50K - $60K/yr

Health insurance Kambrian is a high-growth IT value-added reseller (VAR) to business and government ... Responsibilities Sales Operations: support sales process in an operations role in AR/AP (Accounts ...

Roku

Systems Operations Associate

Santa Monica, CA · On-site

$99K/yr

The Systems Operations Associate facilitates the delivery of scalable process and product ... This role is eligible for health insurance, equity awards, life insurance, disability benefits ...

JCPenney

Operations Associate - Brea Mall

Brea, CA · On-site

The Operations Associate's role is to create an outstanding customer experience by performing ... term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are ...

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All JobsInsurance Operations Associate JobsInsurance Operations Associate Jobs in Pasadena, CA

Insurance Operations Associate information

See Pasadena, CA salary details

$12

$28

$58

How much do insurance operations associate jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for insurance operations associate in Pasadena, CA is $28.63, according to ZipRecruiter salary data. Most workers in this role earn between $19.42 and $33.03 per hour, depending on experience, location, and employer.

What are some common challenges faced by insurance operations associates, and how can they be managed effectively?

Insurance Operations Associates often handle high volumes of policy documentation, client data, and compliance checks, which can be challenging during peak renewal or claims periods. Staying organized, utilizing workflow management tools, and maintaining clear communication with underwriters and agents are key to managing these demands. Familiarity with insurance software and an eye for detail help prevent errors and ensure smooth processing. Proactive collaboration within the operations team and ongoing professional development can also make it easier to adapt to changing industry regulations and processes.

What does an insurance operations associate do?

An Insurance Operations Associate supports the day-to-day administrative and operational tasks within an insurance company. Their responsibilities often include processing policy applications, handling customer inquiries, maintaining records, and ensuring compliance with industry regulations. They work closely with underwriters, agents, and clients to facilitate smooth insurance transactions. This role is key in ensuring the efficiency and accuracy of insurance operations, contributing to overall customer satisfaction and effective risk management.

What is the difference between Insurance Operations Associate vs Insurance Underwriter?

AspectInsurance Operations AssociateInsurance Underwriter
CredentialsTypically requires a high school diploma or associate degree; certifications like CPCU or AINS are a plusBachelor's degree in finance, business, or related field; professional certifications like CPCU are common
Work EnvironmentOffice setting, supporting claims, policy administration, and customer serviceOffice setting, assessing risk, reviewing applications, and determining policy terms
Employer & Industry UsageUsed across insurance companies for operational support rolesUsed in underwriting departments to evaluate and approve policies
Comparison Search IntentHigh overlap in job functions and industry context

The Insurance Operations Associate focuses on supporting daily insurance processes, customer service, and policy administration, while the Insurance Underwriter evaluates risks and determines policy terms. Both roles are essential in the insurance industry but differ in responsibilities and required expertise.

What are the key skills and qualifications needed to thrive as an insurance operations associate?

To thrive as an Insurance Operations Associate, you need strong analytical abilities, attention to detail, and a foundation in insurance principles, often supported by a bachelor's degree in business or a related field. Familiarity with insurance management systems, workflow software like Guidewire or Duck Creek, and proficiency in Microsoft Office are typically required. Excellent organizational skills, communication, and problem-solving abilities help you collaborate effectively and manage multiple tasks. These competencies are essential for ensuring smooth insurance operations, minimizing errors, and supporting regulatory compliance.

Is an insurance operations associate a good job?

An insurance operations associate typically handles administrative tasks, policy processing, and customer service within insurance companies. The role offers opportunities for skill development in insurance policies, data management, and communication, often with standard working hours and potential for career advancement in the insurance industry.
What are the most commonly searched types of Insurance Operations jobs in Pasadena, CA? The most popular types of Insurance Operations jobs in Pasadena, CA are:
What job categories do people searching Insurance Operations Associate jobs in Pasadena, CA look for? The top searched job categories for Insurance Operations Associate jobs in Pasadena, CA are:
What cities near Pasadena, CA are hiring for Insurance Operations Associate jobs? Cities near Pasadena, CA with the most Insurance Operations Associate job openings:
Insurance Operations Associate jobs near you

Future Opening: Customer Service Representative - State Farm Agent Team Member

Vicky Chen - State Farm Agent

Chino Hills, CA • On-site

$22 - $25/hr

Other

PTO

Re-posted 21 days ago

Job description

Bilingual Insurance Operations Associate

We are an established State Farm insurance agency serving a long-standing client base. We are seeking a bilingual (English + Chinese/Mandarin or Cantonese) Insurance Operations Associate to support daily office operations, assist clients, and help keep the office running smoothly and consistently. This role is ideal for someone who enjoys working with people, values stability, and is interested in building a long-term career in the insurance industry.

Key Responsibilities:

  • Provide bilingual (Chinese/English) customer service support
  • Assist clients with policy changes, documentation, and general inquiries
  • Maintain accurate records and update internal systems
  • Support daily office and administrative operations
  • Coordinate with internal team members to ensure smooth workflow

Qualifications:

  • Fluency in both Chinese (Mandarin or Cantonese) and English required
  • Active California insurance license preferred (licensing support may be provided)
  • Previous customer service or office support experience preferred
  • Detail-oriented, organized, and comfortable with routine, structured work

Compensation & Benefits:

  • Hourly compensation: $22-$25 per hour
  • Paid time off and training provided
  • Stable, long-term position with supportive team environment
  • Hybrid / flexible work-from-home options available after onboarding

About Our Agency:

  • Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
  • Our office is located in Diamond Bar.
  • Additional languages spoken: Spanish, Cantonese, and Mandarin

If you want a career, not a job, then we encourage you to apply. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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