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Insurance Operations Associate Jobs (NOW HIRING)

Berry Street

Insurance Operations Associate

$16 - $20/hr

About the Role We're looking for a scrappy, curious, and AI-forward Insurance Operations Associate to join our Revenue Cycle Management team. This isn't a "process tickets and go home" job-we want ...

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Insurance Operations Associate information

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$53

How much do insurance operations associate jobs pay per hour?

As of Jun 25, 2026, the average hourly pay for insurance operations associate in the United States is $26.24, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $30.29 per hour, depending on experience, location, and employer.

What are some common challenges faced by Insurance Operations Associates, and how can they be managed effectively?

Insurance Operations Associates often handle high volumes of policy documentation, client data, and compliance checks, which can be challenging during peak renewal or claims periods. Staying organized, utilizing workflow management tools, and maintaining clear communication with underwriters and agents are key to managing these demands. Familiarity with insurance software and an eye for detail help prevent errors and ensure smooth processing. Proactive collaboration within the operations team and ongoing professional development can also make it easier to adapt to changing industry regulations and processes.

What does an Insurance Operations Associate do?

An Insurance Operations Associate supports the day-to-day administrative and operational tasks within an insurance company. Their responsibilities often include processing policy applications, handling customer inquiries, maintaining records, and ensuring compliance with industry regulations. They work closely with underwriters, agents, and clients to facilitate smooth insurance transactions. This role is key in ensuring the efficiency and accuracy of insurance operations, contributing to overall customer satisfaction and effective risk management.

What is the difference between Insurance Operations Associate vs Insurance Underwriter?

AspectInsurance Operations AssociateInsurance Underwriter
CredentialsTypically requires a high school diploma or associate degree; certifications like CPCU or AINS are a plusBachelor's degree in finance, business, or related field; professional certifications like CPCU are common
Work EnvironmentOffice setting, supporting claims, policy administration, and customer serviceOffice setting, assessing risk, reviewing applications, and determining policy terms
Employer & Industry UsageUsed across insurance companies for operational support rolesUsed in underwriting departments to evaluate and approve policies
Comparison Search IntentHigh overlap in job functions and industry context

The Insurance Operations Associate focuses on supporting daily insurance processes, customer service, and policy administration, while the Insurance Underwriter evaluates risks and determines policy terms. Both roles are essential in the insurance industry but differ in responsibilities and required expertise.

What are the key skills and qualifications needed to thrive as an Insurance Operations Associate, and why are they important?

To thrive as an Insurance Operations Associate, you need strong analytical abilities, attention to detail, and a foundation in insurance principles, often supported by a bachelor's degree in business or a related field. Familiarity with insurance management systems, workflow software like Guidewire or Duck Creek, and proficiency in Microsoft Office are typically required. Excellent organizational skills, communication, and problem-solving abilities help you collaborate effectively and manage multiple tasks. These competencies are essential for ensuring smooth insurance operations, minimizing errors, and supporting regulatory compliance.
More about Insurance Operations Associate jobs
What cities are hiring for Insurance Operations Associate jobs? Cities with the most Insurance Operations Associate job openings:
What are the most commonly searched types of Insurance Operations jobs? The most popular types of Insurance Operations jobs are:
What states have the most Insurance Operations Associate jobs? States with the most job openings for Insurance Operations Associate jobs include:
What job categories do people searching Insurance Operations Associate jobs look for? The top searched job categories for Insurance Operations Associate jobs are:
Insurance Operations Associate jobs near you
Infographic showing various Insurance Operations Associate job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 70% Full Time, 23% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $54,588 per year, or $26.2 per hour.

Insurance Operations Associate

Berry Street

Remote

$16 - $20/hr

Full-time

Medical, Dental, Vision

Posted 2 days ago

Job description

Berry Street is on a mission to transform how Americans eat through nutrition therapy. Berry Street's platform connects individuals needing evidence-based nutrition care with an expansive network of Registered Dietitians and AI-powered tools. From weight management, diabetes, and heart health to kidney disease, maternal health, and 25+ other conditions, Berry Street's clinical team delivers personalized nutrition interventions tailored to each patient's unique physiological and psychological needs, improving outcomes and reducing total cost of care. Berry Street works with some of the largest health plans, as well as leading health systems and innovative care management companies to serve diverse populations across all 50 states.
Since launching in January 2023, Berry Street has grown to over 1,500 providers and served tens of thousands of patients nationwide. We're a Series B company backed by leadin investors including Northzone, Sofina, and FJ Labs, and notable angels including the founders of Revolut, Spring Health and Grow Therapy.
About the RoleWe're looking for a scrappy, curious, and AI-forward Insurance Operations Associate to join our Revenue Cycle Management team. This isn't a "process tickets and go home" job-we want someone who looks at a broken workflow and immediately starts sketching a fix, who's already experimenting with AI tools on their own time, and who gets genuinely excited about the idea of modernizing a healthcare system that's long overdue for disruption.
You'll be on the front lines of our insurance operations-resolving claims issues, identifying patterns, and working closely with our RCM lead to build smarter, faster processes. You'll have real ownership from day one.
Responsibilities
  • Work claims denials, rejections, and billing exceptions end-to-end-researching root causes and driving resolution, not just routing tickets
  • Identify recurring patterns and proactively surface process improvements or automation opportunities
  • Leverage AI tools to eliminate repetitive manual tasks
  • Help build and refine internal SOPs and payer-specific playbooks
  • Monitor claims pipeline health and flag anomalies before they become revenue leakage
  • Coordinate with providers on missing documentation, credentialing gaps, or coding questions
  • Communicate with vendors to continuously improve our tools, and help to evolve their setup on an ongoing basis
  • Escalate complex payer issues and help execute special initiatives to improve our overall revenue operation

Requirements
  • Recent college graduate or 1-2 years of experience in healthcare billing, RCM, insurance operations, or a fast-paced ops role
  • Genuine curiosity about AI-you've used Claude or similar tools to actually solve problems, not just play around
  • Comfort with ambiguity and a bias toward action; you don't wait to be told exactly how to do something
  • Strong attention to detail, especially with numbers, claim data, and payer rules
  • Excellent written communication-you can write a clear, firm appeal letter and a concise Slack message with equal ease
  • Tech-forward: you pick up new tools fast and actively look for ways to automate the annoying stuff
  • Able to work East Coast hours (9am-6pm ET)
  • Bonus: experience with medical billing software, clearinghouses (e.g. Office Ally, Availity), or CPT/ICD-10 coding

Benefits
  • Opportunity to work at a mission-driven health tech startup.
  • Exposure to modern AI tools and platform operations.
  • Supportive, collaborative team culture.
  • Comprehensive health insurance plans, including dental and vision
  • Citibike membership
  • Unlimited dietitian care
  • Continuous learning opportunities
  • Compensation: Hourly ($16-$20/hour)
  • The opportunity to help build a rapidly scaling start-up organization by taking strong ownership of your work

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