The Operations Associate is responsible for being there when our customers need us most and ... College degree or work experience in lieu preferred (insurance, operations, call center or ...
The Operations Associate is responsible for being there when our customers need us most and ... College degree or work experience in lieu preferred (insurance, operations, call center or ...
The Operations Associate is responsible for being there when our customers need us most and ... College degree or work experience in lieu preferred (insurance, operations, call center or ...
The Operations Associate is responsible for being there when our customers need us most and ... College degree or work experience in lieu preferred (insurance, operations, call center or ...
The Operations Associate is responsible for being there when our customers need us most and ... College degree or work experience in lieu preferred (insurance, operations, call center or ...
Quick apply
The Operations Associate is responsible for being there when our customers need us most and ... College degree or work experience in lieu preferred (insurance, operations, call center or ...
The Operations Associate's role is to create an outstanding customer experience by performing ... term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are ...
The Operations Associate's role is to create an outstanding customer experience by performing ... term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are ...
Operations Associate
Indianapolis, IN · On-site
$64K - $69K/yr
As an Operations Associate, you will enhance our fleet, optimize our teams in the warehouse and in ... We also provide company-paid life and disability insurance and company-funded mental health ...
New
Operations Associate
Indianapolis, IN · On-site
$64K - $69K/yr
As an Operations Associate, you will enhance our fleet, optimize our teams in the warehouse and in ... We also provide company-paid life and disability insurance and company-funded mental health ...
New
Operations Associate - Castleton Sq Mall
Indianapolis, IN · On-site
$13 - $16.25/hr
Operations Associate The Operations Associate's role is to create an outstanding customer ... term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are ...
Operations Associate - Castleton Sq Mall
Indianapolis, IN · On-site
$13 - $16.25/hr
Operations Associate The Operations Associate's role is to create an outstanding customer ... term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are ...
Operations Associate - Castleton Sq Mall
Indianapolis, IN · On-site
$13 - $16.25/hr
Operations Associate The Operations Associate's role is to create an outstanding customer ... term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are ...
Operations Associate - Castleton Sq Mall
Indianapolis, IN · On-site
$13 - $16.25/hr
Operations Associate The Operations Associate's role is to create an outstanding customer ... term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are ...
The Operations Associate's role is to create an outstanding customer experience by performing ... term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are ...
The Operations Associate's role is to create an outstanding customer experience by performing ... term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are ...
The Operations Associate's role is to create an outstanding customer experience by performing ... term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are ...
The Operations Associate's role is to create an outstanding customer experience by performing ... term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are ...
Operations Associate, Indianapolis
Indianapolis, IN · On-site
$13.45/hr
Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Medical/Dental/Vision Insurance (for full-time employees) * 401(k) Retirement Savings Plan * 25 ...
Operations Associate, Indianapolis
Indianapolis, IN · On-site
$13.45/hr
Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Medical/Dental/Vision Insurance (for full-time employees) * 401(k) Retirement Savings Plan * 25 ...
Operations Associate, Indianapolis
Indianapolis, IN · On-site
$13.45/hr
Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Medical/Dental/Vision Insurance (for full-time employees) * 401(k) Retirement Savings Plan * 25 ...
Operations Associate, Indianapolis
Indianapolis, IN · On-site
$13.45/hr
Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Medical/Dental/Vision Insurance (for full-time employees) * 401(k) Retirement Savings Plan * 25 ...
Yard Operations Associate
Greenfield, IN · On-site
$14.50 - $19/hr
We are hiring immediately for a Yard Operations Associate! We will teach you about distribution and ... insurance options for you and your family, 401k, and more * National discounts on commonly used ...
Yard Operations Associate
Greenfield, IN · On-site
$14.50 - $19/hr
We are hiring immediately for a Yard Operations Associate! We will teach you about distribution and ... insurance options for you and your family, 401k, and more * National discounts on commonly used ...
Yard Operations Associate
Greenfield, IN · On-site
$14.50 - $19/hr
We are hiring immediately for a Yard Operations Associate! We will teach you about distribution and ... insurance options for you and your family, 401k, and more * National discounts on commonly used ...
Yard Operations Associate
Greenfield, IN · On-site
$14.50 - $19/hr
We are hiring immediately for a Yard Operations Associate! We will teach you about distribution and ... insurance options for you and your family, 401k, and more * National discounts on commonly used ...
Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Medical/Dental/Vision Insurance (for full-time employees) * 401(k) Retirement Savings Plan * 25 ...
Quick apply
Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Medical/Dental/Vision Insurance (for full-time employees) * 401(k) Retirement Savings Plan * 25 ...
Variable Schedule Operations Associates will be scheduled for one shift a month to help meet this ... insurance, family-forming assistance, and a mental health program, among others. To learn more ...
Variable Schedule Operations Associates will be scheduled for one shift a month to help meet this ... insurance, family-forming assistance, and a mental health program, among others. To learn more ...
Variable Schedule Operations Associates will be scheduled for one shift a month to help meet this ... insurance, family-forming assistance, and a mental health program, among others. To learn more ...
Variable Schedule Operations Associates will be scheduled for one shift a month to help meet this ... insurance, family-forming assistance, and a mental health program, among others. To learn more ...
Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Medical/Dental/Vision Insurance (for full-time employees) * 401(k) Retirement Savings Plan * 25 ...
Quick apply
Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Medical/Dental/Vision Insurance (for full-time employees) * 401(k) Retirement Savings Plan * 25 ...
Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Medical/Dental/Vision Insurance (for full-time employees) * 401(k) Retirement Savings Plan * 25 ...
Quick apply
Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Medical/Dental/Vision Insurance (for full-time employees) * 401(k) Retirement Savings Plan * 25 ...
Operations Associate, Hillside, #167
Indianapolis, IN · On-site
$15.30/hr
Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Medical/Dental/Vision Insurance (for full-time employees) * 401(k) Retirement Savings Plan * 25 ...
Operations Associate, Hillside, #167
Indianapolis, IN · On-site
$15.30/hr
Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Medical/Dental/Vision Insurance (for full-time employees) * 401(k) Retirement Savings Plan * 25 ...
Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Medical/Dental/Vision Insurance (for full-time employees) * 401(k) Retirement Savings Plan * 25 ...
Quick apply
Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Medical/Dental/Vision Insurance (for full-time employees) * 401(k) Retirement Savings Plan * 25 ...
Insurance Operations Associate information
See Noblesville, IN salary details
$10.61 - $14.20
9% of jobs
$16.54 is the 25th percentile. Wages below this are outliers.
$14.20 - $17.79
24% of jobs
The median wage is $20.53 / hr.
$17.79 - $21.39
22% of jobs
$21.39 - $24.98
16% of jobs
$26.57 is the 75th percentile. Wages above this are outliers.
$24.98 - $28.57
9% of jobs
$28.57 - $32.16
7% of jobs
$32.16 - $35.75
4% of jobs
$35.75 - $39.34
4% of jobs
$39.34 - $42.93
3% of jobs
$42.93 - $46.53
1% of jobs
$46.53 - $50.12
0% of jobs
$10
$24
$50
How much do insurance operations associate jobs pay per hour?
What are some common challenges faced by insurance operations associates, and how can they be managed effectively?
What does an insurance operations associate do?
What is the difference between Insurance Operations Associate vs Insurance Underwriter?
| Aspect | Insurance Operations Associate | Insurance Underwriter |
|---|---|---|
| Credentials | Typically requires a high school diploma or associate degree; certifications like CPCU or AINS are a plus | Bachelor's degree in finance, business, or related field; professional certifications like CPCU are common |
| Work Environment | Office setting, supporting claims, policy administration, and customer service | Office setting, assessing risk, reviewing applications, and determining policy terms |
| Employer & Industry Usage | Used across insurance companies for operational support roles | Used in underwriting departments to evaluate and approve policies |
| Comparison Search Intent | High overlap in job functions and industry context |
The Insurance Operations Associate focuses on supporting daily insurance processes, customer service, and policy administration, while the Insurance Underwriter evaluates risks and determines policy terms. Both roles are essential in the insurance industry but differ in responsibilities and required expertise.
What are the key skills and qualifications needed to thrive as an insurance operations associate?
Is an insurance operations associate a good job?

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 25 days ago
OneAmerica Financial rating
8.4
Based on 9 frontline employees who took The Breakroom Quiz
Job description
Job Summary:
The Operations Associate is responsible for being there when our customers need us most and performing activities and completing processes in support of Individual Life Financial Services (ILFS) products & services. ILFS Operations provides support to the division by performing all servicing aspects required to administer life insurance policies and annuities.
We are currently seeking Level I & II Representative experience.
What You Will Do:
- Process and validate complex policy service requests, including updates, corrections, reinstatements, and other policy modifications.
- Review submitted documentation for completeness, accuracy, and compliance with internal guidelines and regulatory requirements.
- Analyze policy data to identify discrepancies, determine appropriate corrective actions, and resolve issues efficiently.
- Developing additional skills to learn processing several financial work items across multiple platforms.
- Maintain detailed and accurate records of all transactions, ensuring data integrity across systems.
- Investigate and resolve escalated or high-priority service requests requiring advanced problem-solving.
- Monitor workflow queues and prioritize tasks to meet service-level agreements (SLAs) and departmental targets.
- Contribute to process improvements by identifying trends, inefficiencies, and opportunities for automation or enhancement.
- Providing service that exceeds our client's expectations.
What You Will Need:
- College degree or work experience in lieu preferred (insurance, operations, call center or financial services).
- High School Diploma required, or any combination of education and experience which would provide an equivalent background.
- 2+ years of experience in customer service required.
- 2+ years of experience in insurance operations, policy administration, underwriting support, or a similar role, strongly preferred.
- Prior experience in Individual Life Financial Services preferred, but not required
- Demonstrated ability to interpret and process complex policy changes with precision and sound judgment.
- Strong analytical and problem-solving skills with the ability to work through detailed information.
- Excellent organizational skills and the ability to manage multiple tasks simultaneously.
- High proficiency with data entry systems, CRM or policy administration systems, and Microsoft Office Suite.
- Professional written & verbal communication skills and the ability to collaborate with internal stakeholders.
- Ability to work well within a collaborative team environment
#LI-SC1
Salary Band: 03A
This selected candidate will be expected to work hybrid in Indianapolis, IN. The candidate will also be expected to physically return to the office in CA, IN or ME as business needs dictate or for team building and collaboration.
We offer a comprehensive total rewards package designed to support you both at work and at home. Full-time and part-time associates working 30 or more hours per week are generally eligible for benefits, including but not limited to:
- Medical & prescription, dental, vision insurance
- Health Savings Account & Flexible Spending Accounts
- Paid Time Off
- 10 weeks 100% paid parental leave (after completing 12 months of employment)
- 401(k) Plan with company match
- Pension Plan
- Company paid life & disability insurance
- Wellness Program & Company paid employee assistance program
- Clinic access subject to location* (*Indianapolis, Charlotte, Cincinnati)
If you are offered and accept this position, please be advised that OneAmerica Financial does not have any offices located in the State of New York and OneAmerica Financial associates are not permitted to work remotely in the State of New York.
Selected employees must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.
Disclaimer: American United Life Insurance Company ("OneAmerica Financial") is committed to a policy of Equal Employment Opportunity and will not discriminated against an applicant or employee based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, gender identity), age, physical or mental disability, veteran or military status, genetic information, citizenship, or any other legally recognized protected basis under federal, state, or local law. The information collected by this application is solely to determine suitability for employment, verify identify, and maintain employment statistics on applicants.
For all positions:
Because this position is regulated by the Violent Crime Control and Law Enforcement Act, if an offer is made, applicants must undergo mandated background checks as a condition of employment. Such background checks include criminal history. A conviction is not necessarily an absolute bar to employment. Consistent with applicable regulatory guidelines and law, factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered.
To learn more about our products, services, and the companies of OneAmerica Financial, visit oneamerica.com/companies.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
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