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Insurance Operations Associate Jobs in Chesterton, IN

Loop

Customer Operations Associate

Chicago, IL · On-site

$60K - $65K/yr

Customer Operations Associate Chicago, IL Loop is a domain-specific AI company specialized in ... This role is eligible for Loop's health insurance, dental insurance, vision insurance, 401(k) plan ...

Loop

Customer Operations Associate

Chicago, IL · On-site

$60K - $65K/yr

The Customer Operations Associate is directly responsible for driving automation, optimizing ... This role is eligible for Loop's health insurance, dental insurance, vision insurance, 401(k) plan ...

Loop

Customer Operations Associate

Chicago, IL

$60K - $65K/yr

The Customer Operations Associate is directly responsible for driving automation, optimizing ... This role is eligible for Loop's health insurance, dental insurance, vision insurance, 401(k) plan ...

Gopuff

Operations Associate, Chicago

Chicago, IL

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Medical/Dental/Vision Insurance (for full-time employees) * 401(k) Retirement Savings Plan * 25 ...

Gopuff

Operations Associate, Chicago

Chicago, IL · On-site

$16.85/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Medical/Dental/Vision Insurance (for full-time employees) * 401(k) Retirement Savings Plan * 25 ...

Gopuff

Operations Associate, Chicago

Chicago, IL · On-site

$16.85/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Medical/Dental/Vision Insurance (for full-time employees) * 401(k) Retirement Savings Plan * 25 ...

Gopuff

Operations Associate, Bucktown, #15

Chicago, IL · On-site

$17.30/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Medical/Dental/Vision Insurance (for full-time employees) * 401(k) Retirement Savings Plan * 25 ...

Gopuff

Operations Associate, Bucktown, #15

Chicago, IL · On-site

$17.30/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Medical/Dental/Vision Insurance (for full-time employees) * 401(k) Retirement Savings Plan * 25 ...

Gopuff

Operations Associate, Bucktown, #15

Chicago, IL

$17.30/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Medical/Dental/Vision Insurance (for full-time employees) * 401(k) Retirement Savings Plan * 25 ...

Gopuff

Operations Associate, Cicero, #297

Chicago, IL

$17.30/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Medical/Dental/Vision Insurance (for full-time employees) * 401(k) Retirement Savings Plan * 25 ...

Gopuff

Operations Associate, Cicero, #297

Chicago, IL · On-site

$17.30/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Medical/Dental/Vision Insurance (for full-time employees) * 401(k) Retirement Savings Plan * 25 ...

Gopuff

Operations Associate, Cicero, #297

Chicago, IL

$17.30/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Medical/Dental/Vision Insurance (for full-time employees) * 401(k) Retirement Savings Plan * 25 ...

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All JobsInsurance Operations Associate JobsInsurance Operations Associate Jobs in Chesterton, IN

Insurance Operations Associate information

See Chesterton, IN salary details

$10

$24

$50

How much do insurance operations associate jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for insurance operations associate in Chesterton, IN is $24.94, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $28.80 per hour, depending on experience, location, and employer.

What are some common challenges faced by Insurance Operations Associates, and how can they be managed effectively?

Insurance Operations Associates often handle high volumes of policy documentation, client data, and compliance checks, which can be challenging during peak renewal or claims periods. Staying organized, utilizing workflow management tools, and maintaining clear communication with underwriters and agents are key to managing these demands. Familiarity with insurance software and an eye for detail help prevent errors and ensure smooth processing. Proactive collaboration within the operations team and ongoing professional development can also make it easier to adapt to changing industry regulations and processes.

What does an Insurance Operations Associate do?

An Insurance Operations Associate supports the day-to-day administrative and operational tasks within an insurance company. Their responsibilities often include processing policy applications, handling customer inquiries, maintaining records, and ensuring compliance with industry regulations. They work closely with underwriters, agents, and clients to facilitate smooth insurance transactions. This role is key in ensuring the efficiency and accuracy of insurance operations, contributing to overall customer satisfaction and effective risk management.

What is the difference between Insurance Operations Associate vs Insurance Underwriter?

AspectInsurance Operations AssociateInsurance Underwriter
CredentialsTypically requires a high school diploma or associate degree; certifications like CPCU or AINS are a plusBachelor's degree in finance, business, or related field; professional certifications like CPCU are common
Work EnvironmentOffice setting, supporting claims, policy administration, and customer serviceOffice setting, assessing risk, reviewing applications, and determining policy terms
Employer & Industry UsageUsed across insurance companies for operational support rolesUsed in underwriting departments to evaluate and approve policies
Comparison Search IntentHigh overlap in job functions and industry context

The Insurance Operations Associate focuses on supporting daily insurance processes, customer service, and policy administration, while the Insurance Underwriter evaluates risks and determines policy terms. Both roles are essential in the insurance industry but differ in responsibilities and required expertise.

What are the key skills and qualifications needed to thrive as an Insurance Operations Associate, and why are they important?

To thrive as an Insurance Operations Associate, you need strong analytical abilities, attention to detail, and a foundation in insurance principles, often supported by a bachelor's degree in business or a related field. Familiarity with insurance management systems, workflow software like Guidewire or Duck Creek, and proficiency in Microsoft Office are typically required. Excellent organizational skills, communication, and problem-solving abilities help you collaborate effectively and manage multiple tasks. These competencies are essential for ensuring smooth insurance operations, minimizing errors, and supporting regulatory compliance.
What job categories do people searching Insurance Operations Associate jobs in Chesterton, IN look for? The top searched job categories for Insurance Operations Associate jobs in Chesterton, IN are:
What cities near Chesterton, IN are hiring for Insurance Operations Associate jobs? Cities near Chesterton, IN with the most Insurance Operations Associate job openings:
Insurance Operations Associate jobs near you

Customer Operations Associate

Loop

Chicago, IL • On-site

$60K - $65K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 21 days ago

Job description

Customer Operations Associate

Chicago, IL

Loop is a domain-specific AI company specialized in logistics and the physical economy. By leveraging verticalized AI, Loop transforms operational and financial signals within logistics data into structured insights that drive automation, financial transparency, and supply chain optimization at scale. Their solutions support enterprise shippers in modernizing back-office operations and uncovering hidden value within complex logistics networks.

Our investors include J.P. Morgan, Index Ventures, Founders Fund, 8VC, Flexport, and 50 industry-leading angel investors. Our team brings subject matter expertise from companies like Uber, Google, Flexport, Meta, Samsara, Intuit, Rakuten, and long-standing industry leaders like C.H. Robinson.

About the Role

As a Customer Operations Associate, you will be responsible for managing the end to end operational process for our customers. The Customer Operations Associate is directly responsible for driving automation, optimizing invoice management and enabling actionable data for our clients that is critical to their business. You will play a key role in identifying opportunities and ways to improve our products to enhance customer experience and stickiness, working alongside Customer Success Managers, Product and Engineering. This role is located in Chicago and requires the individual to be in office.

Key Responsibilities
  • Oversee the day-to-day audit process for clients
  • Proactively identify changes we can make to our internal application in order to improve and enable automation to the audit process
  • Partner cross functionally with Customer Success, Engineering and Product to provide critical feedback on the audit process and make suggested improvements
  • Analyze freight cost data; identify discrepancies and errors in carrier billing; work with carriers to address systemic issues
  • Support customers through managing disputes, claims, and other exceptions related to billing and payment transactions
  • Take the perspective of who we serve into everything you do, anticipating client needs, and responding quickly
  • Partner with Customer Success Managers to ensure client satisfaction and retention
Experience Required
  • Entry level experience with desire to learn new skills; previous experience in operations, customer service or account management in the logistics/transportation industry is nice to have
  • Ability to collect data, analyze results, and draw valid conclusions
  • Passion for technology and data
  • Obsessive attention to detail
  • Proven problem solving results
  • Excellent written & spoken communication skills

Compensation

This role has a base salary range of $60,000 to $65,000 depending on experience and qualifications.

Benefits & Perks
  • This role is eligible for Loop's health insurance, dental insurance, vision insurance, 401(k) plan, paid time off, paid holidays, parental leave, and other company-sponsored benefits.

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