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Insurance Operations Jobs (NOW HIRING)

UNIVISTA INSURANCE

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Director of Commercial Insurance Operations

Doral, FL · Remote

Univista Insurance is seeking an experienced and results-driven Commercial Director to lead, develop, and optimize the performance of our commercial insurance operations. This role is responsible for ...

American Family Insurance

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Insurance Team Member

Mesa, AZ · On-site

This position focuses on supporting various insurance operations primarily involving auto, property and casualty, health, and life insurance products. The role offers opportunities for growth through ...

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Insurance Operations information

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$25K

$70.7K

$157K

How much do insurance operations jobs pay per year?

As of Jul 6, 2026, the average yearly pay for insurance operations in the United States is $70,650.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $88,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Insurance Operations position, and why are they important?

To excel in Insurance Operations, you typically need a background in insurance processes, strong analytical abilities, and attention to detail, often supported by a relevant degree or industry certifications such as AINS or CPCU. Familiarity with insurance management systems, claims processing software, and regulatory compliance tools is important. Excellent communication, organizational, and problem-solving skills help individuals collaborate across departments and handle complex tasks. These competencies ensure seamless policy administration, regulatory adherence, and effective service delivery in a dynamic insurance environment.

What are the main responsibilities and daily tasks of someone working in Insurance Operations?

Professionals in Insurance Operations are responsible for overseeing policy administration, managing claims processing, ensuring regulatory compliance, and coordinating workflow between underwriters, agents, and clients. Daily tasks can include reviewing insurance applications, updating policy information, reconciling data, generating reports, and resolving operational issues. The role often involves cross-department collaboration to streamline procedures and improve customer service standards. If you enjoy working in a process-driven environment and contributing to team efficiency, Insurance Operations offers a dynamic and rewarding career path.

What is an Insurance Operations job?

An Insurance Operations job involves managing and optimizing the processes that support an insurance company's daily functions. This includes underwriting, claims processing, policy administration, compliance, and customer service. Professionals in this role ensure efficiency, accuracy, and regulatory adherence in handling policies and claims. They may also work on process improvements, technology integration, and risk management to enhance operational performance. Strong analytical, problem-solving, and communication skills are essential for success in this field.

More about Insurance Operations jobs
What cities are hiring for Insurance Operations jobs? Cities with the most Insurance Operations job openings:
What are the most commonly searched types of Insurance Operations jobs? The most popular types of Insurance Operations jobs are:
What states have the most Insurance Operations jobs? States with the most job openings for Insurance Operations jobs include:
What job categories do people searching Insurance Operations jobs look for? The top searched job categories for Insurance Operations jobs are:
Insurance Operations jobs near you
Infographic showing various Insurance Operations job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 64% Full Time, 27% Part Time, and 8% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $70,650 per year, or $34 per hour.

Insurance Operations Analyst 2

Novacore

Conshohocken, PA • On-site

Full-time

Posted 4 days ago

Job description

Why join the Novacore team?
Because your next stellar chapter starts here - and we're building something bold and meaningful.
At Novacore, we're not your average insurance company. We're a team of driven professionals passionate about redefining the specialty insurance experience for our agents, carrier partners - and for each other.
We specialize in tailored solutions for niche industries, powered by advanced analytics, modern technology and a culture of innovation. Backed by strong leadership and strategic growth initiatives, Novacore is poised to scale and lead in the specialty insurance market.
But at our core, we believe it's not just what we do - it's how we do it and who we do it with.
Recognized as a top workplace, Novacore is a place where ambition is supported, growth is continuous and culture matters. From day one, you'll find mentorship, hands-on learning and clear paths for advancement. You'll grow your skills, expand your expertise and become even more exceptional - because when you succeed, we all do.
We offer:
  • A collaborative, results-driven environment
  • Competitive compensation and comprehensive benefits
  • Year-round social and community events
  • Ongoing mentorship and professional development
  • Endless opportunities for upward mobility

So if you're ready to be part of something extraordinary - with a team that's transforming commercial insurance - we want to meet you.
Operations Analyst 2
The Operations Analyst 2 is a key member of the operations team; supporting and managing process development and system implementations.
This position offers a unique opportunity with exposure to all aspects of the business. The ideal candidate will have at minimum, 3 years Analyst experience, demonstrates drive for personal success, and has the functional aptitude to learn new responsibilities with proficiency. This is a hybrid opportunity, located at our Conshohocken, PA Home Office.
Responsibilities:
  • Independently manage assigned operational processes, reconciliations, and recurring compliance activities.
  • Independently process and oversee policy lifecycle activity across assigned programs, including issuance, endorsements, cancellations, and audits.
  • Support surplus lines filings, billing corrections, and regulatory support functions, escalating complex issues as needed.
  • Own recurring reconciliation processes (production, carrier, billing, surplus lines, commissions) and drive resolution of variances.
  • Analyze existing workflows for new programs and acquired entities and participate in system fit, integration, and operational readiness assessments.
  • Gather, document, and maintain business and system requirements related to mergers, acquisitions, integrations, and new program implementations.
  • Participate in the setup, enhancement, and ongoing maintenance of data feeds, reconciliations, and operational reporting, including report development and cadence definition.
  • Troubleshoot data, reconciliation, and integration issues and coordinate resolution with internal partners and stakeholders.
  • Serve as a primary point of contact for troubleshooting and issue triage within operational systems (e.g., IMS/NetRate, QuickSolver, C1, ALIS/AMS360, CRM).
  • Execute and support carrier audit and market conduct requests, including data pulls, responses, and documentation.
  • Draft, maintain, and update operational process documentation, SOPs, and workflow guides for assigned functions.
  • Contribute to the creation and maintenance of release notes related to system enhancements, integrations, and process changes.
  • Support UAT validation activities and confirm documentation readiness prior to production releases.
  • Contribute to operations projects and initiatives, independently managing assigned components.
  • Identify operational inefficiencies and recommend process, control, or documentation improvements.
  • Support and guide junior analysts performing ongoing operational and reconciliation tasks.
  • Provide training and day-to-day functional guidance to Operations Analyst I staff.

Qualifications:
  • Bachelor's degree, preferred.
  • Minimum of 3yrs Operations Analyst experience (or similar insurance analyst experience).
  • Property and Casualty Insurance experience, highly preferred.
  • Strong proficiency with Microsoft Office suite, especially Excel.
  • Excellent written and oral communication skills.
  • High level of self-motivation; ability to accomplish goals independently.
  • Articulate and well-spoken; strong interpersonal, communication and presentation skills.
  • Strong analytical and detail-oriented aptitude; a high degree of accuracy is required.

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