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Insurance Operations Jobs (NOW HIRING)

Northwestern Mutual

Operations Associate

Edina, MN · On-site

$65K - $75K/yr

Insurance Operations & Underwriting Support * Manage the full lifecycle of insurance applications, from submission through underwriting and policy delivery * Review insurance applications ...

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Insurance Operations information

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$25K

$70.7K

$157K

How much do insurance operations jobs pay per year?

As of Aug 12, 2026, the average yearly pay for insurance operations in the United States is $70,650.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $88,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in insurance operations?

To excel in Insurance Operations, you typically need a background in insurance processes, strong analytical abilities, and attention to detail, often supported by a relevant degree or industry certifications such as AINS or CPCU. Familiarity with insurance management systems, claims processing software, and regulatory compliance tools is important. Excellent communication, organizational, and problem-solving skills help individuals collaborate across departments and handle complex tasks. These competencies ensure seamless policy administration, regulatory adherence, and effective service delivery in a dynamic insurance environment.

What does an insurance operations do?

Professionals in Insurance Operations are responsible for overseeing policy administration, managing claims processing, ensuring regulatory compliance, and coordinating workflow between underwriters, agents, and clients. Daily tasks can include reviewing insurance applications, updating policy information, reconciling data, generating reports, and resolving operational issues. The role often involves cross-department collaboration to streamline procedures and improve customer service standards. If you enjoy working in a process-driven environment and contributing to team efficiency, Insurance Operations offers a dynamic and rewarding career path.

What is an insurance operations?

An Insurance Operations job involves managing and optimizing the processes that support an insurance company's daily functions. This includes underwriting, claims processing, policy administration, compliance, and customer service. Professionals in this role ensure efficiency, accuracy, and regulatory adherence in handling policies and claims. They may also work on process improvements, technology integration, and risk management to enhance operational performance. Strong analytical, problem-solving, and communication skills are essential for success in this field.

More about Insurance Operations jobs
What cities are hiring for Insurance Operations jobs? Cities with the most Insurance Operations job openings:
What are the most commonly searched types of Insurance Operations jobs? The most popular types of Insurance Operations jobs are:
What states have the most Insurance Operations jobs? States with the most job openings for Insurance Operations jobs include:
What job categories do people searching Insurance Operations jobs look for? The top searched job categories for Insurance Operations jobs are:
Insurance Operations jobs near you
Infographic showing various Insurance Operations job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $70,650 per year, or $34 per hour.

Finance & Insurance Operations Coordinator

Island Marine Center

Naples, FL • On-site

Full-time

Re-posted 16 days ago

Job description

OVERVIEW: The F&I Operations Coordinator is responsible for providing operational and administrative support to the company’s Finance and Insurance Department. This position will provide a high degree of internal and external customer satisfaction and requires superior communication, organization, attention to detail and time management skills. The ideal candidate will exhibit excellent communication skills, a strong commitment to the MarineMax mission, and a passion for working in a dynamic, customer-focused, and results-oriented team environment.

KEY RESPONSIBILITIES: 

  • Provide operational and administrative support to the F&I Department, ensuring compliance with all company policies, state, and federal regulations.
  • Manage and provide support for all F&I-related software programs to ensure smooth operations.
  • Oversee and maintain the F&I compliance program across all retail locations, ensuring adherence to company standards.
  • Handle administrative tasks between business partners and the F&I Department as needed.
  • Collaborate with lender partners and the Business Manager team to resolve aged title and chargeback issues in a timely manner.
  • Coordinate necessary setup tasks to support dealership acquisitions and closures.
  • Assist with onboarding new team members, setting up systems access, and coordinating training as directed.
  • Prepare, update, and maintain various operational documents and reports.
  • Assist with the creation and editing of presentations, spreadsheets, and correspondence.
  • Provide support for boat shows, sales events, off-site promotions, and other events as needed.
  • Maintain a professional and service-oriented demeanor in all interactions with customers, team members, and business partners.
  • Perform additional duties as assigned.

KEY RESULT AREAS: 

  • Provide comprehensive operational and administrative support for the F&I Department, ensuring efficient processes and high-quality service.
  • Foster positive relationships and ensure customer satisfaction in all interactions, helping to achieve high customer satisfaction scores.
  • Ensure full compliance with company policies and industry regulations across all F&I operations.
  • Build and maintain strong relationships with business partners to support the F&I department's operations and resolve any issues efficiently.

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