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Insurance Operations information

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$19.9K

$56.3K

$125.1K

How much do insurance operations jobs pay per year?

As of Jun 8, 2026, the average yearly pay for insurance operations in Florida is $56,279.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,660.00 and $70,498.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Insurance Operations position, and why are they important?

To excel in Insurance Operations, you typically need a background in insurance processes, strong analytical abilities, and attention to detail, often supported by a relevant degree or industry certifications such as AINS or CPCU. Familiarity with insurance management systems, claims processing software, and regulatory compliance tools is important. Excellent communication, organizational, and problem-solving skills help individuals collaborate across departments and handle complex tasks. These competencies ensure seamless policy administration, regulatory adherence, and effective service delivery in a dynamic insurance environment.

What are the main responsibilities and daily tasks of someone working in Insurance Operations?

Professionals in Insurance Operations are responsible for overseeing policy administration, managing claims processing, ensuring regulatory compliance, and coordinating workflow between underwriters, agents, and clients. Daily tasks can include reviewing insurance applications, updating policy information, reconciling data, generating reports, and resolving operational issues. The role often involves cross-department collaboration to streamline procedures and improve customer service standards. If you enjoy working in a process-driven environment and contributing to team efficiency, Insurance Operations offers a dynamic and rewarding career path.

What is an Insurance Operations job?

An Insurance Operations job involves managing and optimizing the processes that support an insurance company's daily functions. This includes underwriting, claims processing, policy administration, compliance, and customer service. Professionals in this role ensure efficiency, accuracy, and regulatory adherence in handling policies and claims. They may also work on process improvements, technology integration, and risk management to enhance operational performance. Strong analytical, problem-solving, and communication skills are essential for success in this field.

What are the most commonly searched types of Insurance Operations jobs in Florida? The most popular types of Insurance Operations jobs in Florida are:
What are popular job titles related to Insurance Operations jobs in Florida? For Insurance Operations jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Insurance Operations jobs in Florida look for? The top searched job categories for Insurance Operations jobs in Florida are:
What cities in Florida are hiring for Insurance Operations jobs? Cities in Florida with the most Insurance Operations job openings:
Insurance Operations jobs near you
Infographic showing various Insurance Operations job openings in Florida as of May 2026, with employment types broken down into 78% Full Time, 12% Part Time, and 10% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $56,279 per year, or $27.1 per hour.
Insurance Operations Manager

Insurance Operations Manager

JM Family Enterprises

Deerfield Beach, FL • On-site

Full-time

Posted 14 days ago

JM Family Enterprises rating

9.3

Company rating: 9.3 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

1st of 142 rated car dealerships

Job description

The Insurance Operations Manager position focuses on the property/casualty lines and related insurance submission program placement, including the risk analysis, administration, and communication required throughout the process.
The associate in this position is able to manage direct reports, day-to-day oversight and drives the corporate risk strategies involving the insurance programs they manage.
This is often accomplished through data-driven analytics and leveraging external brokers and carriers, market trends and conditions, then finally supporting recommendations that protect the organization and consider enterprise risk tolerance while meeting business needs.
More specifically, the Manager, Insurance Operations will:
  • Be a highly motivated individual that can manage without supervision
  • Have a high level of attention to detail with strong analytical and communication skills
  • Be exceptionally organized with good time management skills and have the capacity to manage contending priorities
  • Have the ability to work well with all internal levels of management and external relationships, i.e., insurance brokers, carriers, and other professionals in the insurance industry
  • Demonstrated ability to think strategically

Responsibilities
• Investigate and understand the insurable risks associated with JM Family's business to be able to evaluate commercially available insurance products and their capacity to adequately and reasonably protect JM Family assets.
• Evaluate, develop and maintain unique and appropriate insurance programs for JM Family's subsidiaries, partnerships and other ventures.
• Procure and maintain insurance programs for insurable risks and coverage lines at optimal cost and effectiveness. Assume responsibility for multiple insurance programs as agreed.
• Develop, maintain and nurture relationships with external insurance brokers and consultants that support the placement of insurance products and programs.
• Manage the daily insurance operations while maintaining excellent customer service. Those operations include: policy issuance and historical maintenance, issuance of certificates of insurance, coverage analysis and determination, coverage verifications, consulting advice including contract reviews.
• Provide subject matter expertise to business units identifying and raising risk concerns that may arise in the proposed course of their business, and as appropriate developing solutions that harmonize with JM Family's consolidated insurance program. • Consult on insurance services and products to business units and affiliates as a way to effect enterprise-wide insurance cost reductions.
• Supervise directly and/or indirectly members of the insurance team.
• Practice and adhere to the "JM Family Way"
• Other duties as assigned by the Senior Manager.
Qualifications
  • Bachelor Degree required
  • 7+ years' experience heading and directing insurance for a corporation (would consider similar experience at a broker placing coverage for corporates)
  • Insurance certification (such as CPCU or ARM) preferred
  • Experience placing insurance for large conglomerates
  • Experience with engineer-based property coverage (is a plus)
  • Excellent Communication, Negotiation & Presentation skills

Essential Qualifications and Job Functions:
  • Knowledge of JM Family's businesses and risk exposures
  • Extensive knowledge and comprehension of business insurance lines, insurance policy forms and wordings, insurance market dynamics, and conditions
  • Demonstrated ability to think strategically and execute value-added solutions
  • Must be creative and demonstrate innovative thinking in responding to challenges presented by a rapidly evolving business model and regulatory environment
  • Must have strong analytical, interpersonal and communication skills with the ability to effectively present to all levels of management and external audiences including brokerage and insurance market partners
  • Demonstrate a sense of urgency and ownership to drive projects to completion
  • Dedicated to meeting the expectations and requirements of internal and external customers/stakeholders and establishing and maintaining effective relationships with customers/stakeholders by gaining their trust and respect
  • Exceptionally organized and solid project management skills with the capability to manage contending priorities.

#Hybrid
#LI-NK1
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of JM Family. All work arrangements are subject to associate performance, business need and manager discretion, and may be revised as necessary.
JM FAMILY IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER
JM Family Enterprises, Inc. is an Equal Employment Opportunity employer. We are committed to recruiting, hiring, retaining, and promoting qualified associates without regard to age, race, religion, color, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, gender expression, mental or physical disability, national origin, marital status, citizenship, military status, genetic information, veteran status, or any other characteristic protected by federal, state, provincial, or local law.
DISABILITY ACCOMMODATIONS
If you have a disability and require a reasonable accommodation to complete the job application process, please contact JM Family's Talent Acquisition department at talentacquisition@jmfamily.com for assistance. If you have an accommodation request for one of our recruiting events, please notify us at least 72 hours prior so that we may provide assistance.

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