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Insurance Operations Manager information

See Florida salary details

$23.2K

$47.4K

$88.6K

How much do insurance operations manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for insurance operations manager in Florida is $47,420.00, according to ZipRecruiter salary data. Most workers in this role earn between $30,600.00 and $57,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an insurance operations manager?

To thrive as an Insurance Operations Manager, you need in-depth knowledge of insurance products, regulatory compliance, and operational best practices, usually backed by a bachelor's degree in business or a related field. Familiarity with insurance management software, claims processing systems, and, in some cases, certifications like CPCU (Chartered Property Casualty Underwriter) are highly valued. Strong leadership, problem-solving abilities, and effective communication are essential soft skills for managing teams and optimizing processes. These skills and qualifications ensure efficient operations, regulatory adherence, and high service quality within the insurance organization.

What are some common challenges faced by insurance operations managers, and how can they be addressed?

Insurance Operations Managers often encounter challenges such as streamlining processes across departments, ensuring compliance with constantly changing regulations, and managing high volumes of transactions efficiently. To address these issues, they frequently implement process automation, foster cross-functional communication, and stay updated on industry best practices. Building a strong team and investing in ongoing training can also help maintain high operational standards and adapt to evolving business needs.

What is the difference between Insurance Operations Manager vs Insurance Underwriter?

AspectInsurance Operations ManagerInsurance Underwriter
Primary RoleOversees daily insurance company operations, manages teams, and improves processesEvaluates insurance applications, assesses risk, and determines policy terms
Required CredentialsTypically requires a bachelor’s degree in business, finance, or related field; certifications like CPCU are commonUsually requires a bachelor’s degree; professional certifications like CPCU or ARM are beneficial
Work EnvironmentOffice setting within insurance companies or agenciesOffice environment, often within underwriting departments
Employer & Industry UsageUsed across insurance carriers, agencies, and brokersPrimarily within insurance companies and underwriting firms

The Insurance Operations Manager focuses on managing overall insurance processes and teams, while the Insurance Underwriter specializes in evaluating individual insurance applications and assessing risk. Both roles require similar credentials and work in office settings within the insurance industry, but their core responsibilities differ significantly.

Is an insurance operations manager a high paying job?

Insurance operations managers typically earn a competitive salary that varies by location, experience, and company size. In general, they are considered well-paid roles within the insurance industry, often with opportunities for bonuses and benefits. Advanced skills in management, data analysis, and industry knowledge can lead to higher compensation.

What does an insurance operations manager do?

An insurance operations manager oversees the daily functions of an insurance company or department, including claims processing, policy administration, and customer service. They coordinate teams, improve operational efficiency, ensure compliance with regulations, and often use management software to monitor performance and workflows.
What are the most commonly searched types of Insurance Operations jobs in Florida? The most popular types of Insurance Operations jobs in Florida are:
What are popular job titles related to Insurance Operations Manager jobs in Florida? For Insurance Operations Manager jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Insurance Operations Manager jobs in Florida look for? The top searched job categories for Insurance Operations Manager jobs in Florida are:
What cities in Florida are hiring for Insurance Operations Manager jobs? Cities in Florida with the most Insurance Operations Manager job openings:
Insurance Operations Manager jobs near you
Infographic showing various Insurance Operations Manager job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 19% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $47,420 per year, or $22.8 per hour.

Insurance Operations Leader

Acentria Insurance

Orlando, FL

Full-time

Re-posted 16 days ago

Acentria Insurance rating

6.9

Company rating: 6.9 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

251st of 303 rated insurance

Job description

Foundation Risk Partners, one of the fastest growing insurance brokerage and consulting firms in the US, is adding a Commercial Lines Operations Leader to their Acentria team.

Job Summary:

The Commercial Lines Operations Leader is responsible for overseeing the operational effectiveness, service delivery, and strategic execution of commercial lines insurance processes. This role ensures alignment with business goals, regulatory compliance, and a high standard of customer and broker satisfaction. The leader will drive continuous improvement, operational efficiency, and team performance across underwriting support, policy servicing, and client onboarding.

Essential Functions:

  •  Operational Leadership:
    Lead day-to-day operations for commercial lines, ensuring timely and accurate processing of policies, endorsements, renewals, and cancellations.
  • Process Optimization:
    Identify and implement process improvements to enhance efficiency, accuracy, and scalability of operations.
  • Team Management:
    Manage and develop a high-performing team, including training, performance management, and career development.
  • Cross-Functional Collaboration:
    Partner with underwriting, claims, IT, compliance, and sales teams to ensure seamless service delivery and operational alignment.
  • Technology & Automation:
    Leverage technology and automation tools to streamline workflows and reduce manual tasks.
  • Compliance & Risk Management:
    Ensure adherence to regulatory requirements, internal controls, and company policies.
  • Reporting & Analytics:
    Monitor KPIs, service levels, and operational metrics to drive data-informed decisions and continuous improvement.
  • Customer Experience:
    Champion a customer-first mindset, ensuring high service standards for brokers, agents, and policyholders.

Competencies & Qualifications: 

  • 7+ years of experience in insurance operations  
  • Proven leadership experience managing teams and driving operational excellence  
  • Strong knowledge of insurance products, systems, and regulatory environment  
  • Excellent communication, analytical, and problem-solving skills  
  • Change management and process improvement expertise

Education & Experience:

  •  Bachelor's degree in Business, Insurance, or related field preferred  
  • Experience with insurance platforms (e.g. Applied Epic)  

What Acentria Insurance employees say

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