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Director Of Insurance Operations Jobs in Florida

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Director of Operations

Jacksonville, FL · On-site

$70K - $100K/yr

As Director of Operations, you'll oversee a team responsible for servicing hundreds of commercial ... Vision insurance

New

As Director of Operations, you will have a strong operational background (preferably with ... Dental insurance * Health insurance * Vision insurance * Perks including Classpass, commuter ...

We're looking for an experienced Director of Operations to help with the expansion of our newly branded platform. Access to the platform will be granted upon applying which will provide more details ...

We're looking for an experienced Director of Operations to help with the expansion of our newly branded platform. Access to the platform will be granted upon applying which will provide more details ...

We're looking for an experienced Director of Operations to help with the expansion of our newly branded platform. Access to the platform will be granted upon applying which will provide more details ...

Director of Operations McDonald's Franchise Operations | Gerena Food Management Corporation About Us Gerena Food Management Corporation operates multiple McDonald's franchise locations, including ...

Director of Operations McDonald's Franchise Operations | Gerena Food Management Corporation About Us Gerena Food Management Corporation operates multiple McDonald's franchise locations, including ...

Director of Operations McDonald's Franchise Operations | Gerena Food Management Corporation About Us Gerena Food Management Corporation operates multiple McDonald's franchise locations, including ...

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Director Of Insurance Operations information

See Florida salary details

$25.4K

$80.5K

$134.1K

How much do director of insurance operations jobs pay per year?

As of Aug 1, 2026, the average yearly pay for director of insurance operations in Florida is $80,469.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,400.00 and $101,300.00 per year, depending on experience, location, and employer.

What does a Director of Insurance Operations do?

A Director of Insurance Operations oversees the daily activities and strategic direction of an insurance company's operational departments. Their responsibilities include managing teams, streamlining processes, ensuring regulatory compliance, and improving customer service. They also analyze performance data, implement new technologies, and coordinate with other departments to achieve company goals. Overall, their role ensures efficient operations and supports business growth within the insurance sector.

How does a Director of Insurance Operations typically collaborate with other departments to drive operational efficiency?

A Director of Insurance Operations works closely with departments such as underwriting, claims, finance, and IT to streamline processes and ensure compliance with regulatory standards. This role often leads cross-functional initiatives to improve workflow, introduce new technologies, and align operational goals with the organization's strategic objectives. Regular meetings, project management, and data sharing are common, as effective collaboration is critical for maintaining service quality and adapting to industry changes. Building strong relationships across teams is essential for identifying bottlenecks and implementing best practices.

What is the difference between Director Of Insurance Operations vs Insurance Manager?

AspectDirector Of Insurance OperationsInsurance Manager
ResponsibilitiesOversees overall insurance operations, strategy, and policy developmentManages daily insurance team activities and handles claims or policy administration
Required CredentialsTypically requires a bachelor’s degree, industry certifications, and extensive experienceUsually requires a bachelor’s degree and relevant insurance experience
Work EnvironmentStrategic, leadership-focused, often in corporate or executive settingsOperational, team management, often in office or claims centers
Industry UsageCommon in large insurance companies and corporate insurance departmentsFound in insurance agencies, claims departments, and regional offices

The main difference is that the Director Of Insurance Operations focuses on strategic leadership and overall policy direction, while the Insurance Manager handles day-to-day operations and team management. Both roles require industry knowledge, but the director position involves higher-level planning and decision-making.

What are the key skills and qualifications needed to thrive as a Director Of Insurance Operations, and why are they important?

To thrive as a Director Of Insurance Operations, you need extensive experience in insurance operations management, regulatory compliance, and a bachelor's or master's degree in business, finance, or a related field. Familiarity with insurance management software, CRM systems, and industry certifications such as CPCU (Chartered Property Casualty Underwriter) or ARM (Associate in Risk Management) is highly valued. Exceptional leadership, strategic thinking, and communication abilities are crucial for managing teams and driving operational improvements. These skills ensure effective oversight of operations, regulatory adherence, and the achievement of organizational goals in a dynamic insurance environment.
What are popular job titles related to Director Of Insurance Operations jobs in Florida? For Director Of Insurance Operations jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Director Of Insurance Operations jobs in Florida look for? The top searched job categories for Director Of Insurance Operations jobs in Florida are:
What cities in Florida are hiring for Director Of Insurance Operations jobs? Cities in Florida with the most Director Of Insurance Operations job openings:
Infographic showing various Director Of Insurance Operations job openings in Florida as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $80,469 per year, or $38.7 per hour.

Insurance Operations Leader

Acentria Insurance

Orlando, FL • On-site

Other

Re-posted 9 days ago


Acentria Insurance rating

6.9

Company rating: 6.9 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

250th of 300 rated insurance


Job description

Foundation Risk Partners, one of the fastest growing insurance brokerage and consulting firms in the US, is adding a Commercial Lines Operations Leader to their Acentria team.

Job Summary:

The Commercial Lines Operations Leader is responsible for overseeing the operational effectiveness, service delivery, and strategic execution of commercial lines insurance processes. This role ensures alignment with business goals, regulatory compliance, and a high standard of customer and broker satisfaction. The leader will drive continuous improvement, operational efficiency, and team performance across underwriting support, policy servicing, and client onboarding.

Essential Functions:

  •  Operational Leadership:
    Lead day-to-day operations for commercial lines, ensuring timely and accurate processing of policies, endorsements, renewals, and cancellations.
  • Process Optimization:
    Identify and implement process improvements to enhance efficiency, accuracy, and scalability of operations.
  • Team Management:
    Manage and develop a high-performing team, including training, performance management, and career development.
  • Cross-Functional Collaboration:
    Partner with underwriting, claims, IT, compliance, and sales teams to ensure seamless service delivery and operational alignment.
  • Technology & Automation:
    Leverage technology and automation tools to streamline workflows and reduce manual tasks.
  • Compliance & Risk Management:
    Ensure adherence to regulatory requirements, internal controls, and company policies.
  • Reporting & Analytics:
    Monitor KPIs, service levels, and operational metrics to drive data-informed decisions and continuous improvement.
  • Customer Experience:
    Champion a customer-first mindset, ensuring high service standards for brokers, agents, and policyholders.

Competencies & Qualifications: 

  • 7+ years of experience in insurance operations  
  • Proven leadership experience managing teams and driving operational excellence  
  • Strong knowledge of insurance products, systems, and regulatory environment  
  • Excellent communication, analytical, and problem-solving skills  
  • Change management and process improvement expertise

Education & Experience:

  •  Bachelor's degree in Business, Insurance, or related field preferred  
  • Experience with insurance platforms (e.g. Applied Epic)  

What Acentria Insurance employees say

Pay

Hours and flexibility

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