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Knowledge Operations Manager Jobs in Florida (NOW HIRING)

Vacatia

Operations Manager

Fort Lauderdale, FL · Remote

Join Vacatia and Build the Knowledge That Powers Exceptional Operations Location: Remote (US ... Were looking for a Manager, Knowledge Operations who will serve as the central owner of operational ...

Tadlock Roofing

We are looking for an experienced Operations Manager with roofing knowledge for our Gainesville, FL location! Key Responsibilities The Operations Manager must have a hands-on approach and be ...

ABCO Transportation

Operations Manager

Ocala, FL · On-site

The Operations Manager - Trucking will directly supervise assigned fleets and fleet managers ... Knowledge, Skills, and Abilities: * Strong knowledge of truckload transportation industry standards ...

ABCO Transportation

Operations Manager

Ocala, FL · On-site

The Operations Manager - Trucking will directly supervise assigned fleets and fleet managers ... Knowledge, Skills, and Abilities: * Strong knowledge of truckload transportation industry standards ...

Waste Management

Operations Manager

Pompano Beach, FL · On-site

Operations Manager / Transportation Manager We are seeking an experienced Operations Manager or ... In-depth knowledge of DOT compliance * Proven success in managing driver teams * Excellent coaching ...

Waste Management

Operations Manager

Pompano Beach, FL · On-site

Operations Manager / Transportation Manager We are seeking an experienced Operations Manager or ... In-depth knowledge of DOT compliance * Proven success in managing driver teams * Excellent coaching ...

Rain For Rent

Operations Manager

Jacksonville, FL · On-site

Operations Manager Operations Manager - To assist the Branch Manager in planning and executing day ... Maintain a working knowledge of all branch computer operations and train all staff on these ...

Sparrow Italia Miami

Operations Manager

Miami, FL

The Operations Manager is responsible for assisting the General Manager with the overall operation ... Thorough knowledge of Food and Beverage preparation techniques, health department rules and ...

Rain For Rent

Operations Manager

Jacksonville, FL

Operations Manager - To assist the Branch Manager in planning and executing day to day branch ... Maintain a working knowledge of all branch computer operations and train all staff on these ...

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Knowledge Operations Manager information

What is a Knowledge Operations Manager?

A Knowledge Operations Manager is responsible for overseeing the management, organization, and dissemination of information within an organization. They ensure that knowledge assets, such as documents, data, and resources, are efficiently stored, accessible, and secure. This role often involves implementing knowledge management systems, training staff on best practices, and supporting decision-making by ensuring accurate information flow. Knowledge Operations Managers play a vital role in enhancing productivity and maintaining compliance with information policies.

How does a Knowledge Operations Manager typically collaborate with other departments to ensure effective knowledge sharing?

A Knowledge Operations Manager works closely with various departments such as IT, HR, and project management to identify knowledge gaps and establish information sharing protocols. They often facilitate workshops, develop internal documentation standards, and implement platforms for seamless collaboration. This cross-functional engagement ensures that critical information is accessible, up-to-date, and aligned with organizational goals. Regular meetings and feedback loops are common to continually refine knowledge management strategies and address emerging needs.

What are the key skills and qualifications needed to thrive as a Knowledge Operations Manager, and why are they important?

To thrive as a Knowledge Operations Manager, you need expertise in knowledge management principles, information systems, and data organization, typically supported by a relevant bachelor’s degree or military training. Familiarity with content management systems, knowledge bases, SharePoint, and certifications like Knowledge Management Professional (KMP) are often required. Strong analytical thinking, organizational skills, and effective communication help facilitate the transfer and retention of critical information. These competencies are essential to ensure mission readiness, streamline operations, and maintain information accuracy across an organization.

What is the difference between Knowledge Operations Manager vs Knowledge Analyst?

AspectKnowledge Operations ManagerKnowledge Analyst
Required CredentialsBachelor's degree, experience in knowledge management or operationsBachelor's degree, expertise in data analysis and content management
Work EnvironmentOversees teams, manages knowledge systems, collaborates across departmentsAnalyzes data, curates content, supports knowledge base improvements
Employer & Industry UsageUsed in corporate, government, and tech sectors for managing organizational knowledgeCommon in research, consulting, and tech industries for data and content analysis

The Knowledge Operations Manager focuses on overseeing knowledge systems, managing teams, and ensuring efficient knowledge flow within organizations. In contrast, the Knowledge Analyst primarily analyzes data and content to improve knowledge repositories. Both roles require strong communication skills and familiarity with knowledge management tools, but their core responsibilities differ in scope and focus.

Is a knowledge operations manager a high paying job?

A knowledge operations manager typically earns a competitive salary that varies by industry, location, and experience level. The role often requires strong organizational and technical skills, and salaries can range from moderate to high depending on the organization’s size and complexity.

What are popular job titles related to Knowledge Operations Manager jobs in Florida?

For Knowledge Operations Manager jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Knowledge Operations Manager jobs in Florida look for?

The top searched job categories for Knowledge Operations Manager jobs in Florida are:

What cities in Florida are hiring for Knowledge Operations Manager jobs?

Cities in Florida with the most Knowledge Operations Manager job openings:

Knowledge Operations Manager jobs near you

Operations Manager

Fort Lauderdale, FL • Remote

Vacatia
Internet and IT • 1 - 10 employees
Learn more about Vacatiaexternal

Full-time

Posted 9 days ago

Job description

Join Vacatia and Build the Knowledge That Powers Exceptional Operations
Location: Remote (US)

Vacatia is an innovative hospitality company reinventing the vacation rental and ownership experience across discovery, booking, and stay. Were building the next generation of travel lifestyle products, blending technology, hospitality, and design to create smarter, more connected experiences for guests, owners, and partners.

Were looking for a Manager, Knowledge Operations who will serve as the central owner of operational knowledge, process documentation, and Deed Services expertise across Vacatia. This highly collaborative individual-contributor role will strengthen how teams access, share, and apply critical information while leading governance of Vesper, our company intranet and central knowledge hub.

If you thrive in dynamic, fast-paced environments and enjoy simplifying complex information, improving processes, and connecting people with the tools and knowledge they need, this is your opportunity to make a meaningful impact across Vacatia.

Why Youll Love Working at Vacatia

  • Build the Future: Create the knowledge-management foundation that supports employees, operational teams, owners, guests, and AI-enabled service tools.
  • Impact That Matters: Ensure teams have clear, accurate, and accessible guidance that improves consistency, efficiency, and the customer experience.
  • Innovation at Scale: Partner across Operations, Customer Experience, Data, Technology, Accounting, Inventory, and resort teams to modernize how knowledge is created and used.
  • Autonomy and Ownership: Own the complete documentation lifecycle, Vesper governance, and knowledge-driven process improvements with broad organizational influence.
  • Culture of Growth: Join a fast-moving, people-first environment where thoughtful ideas, continuous improvement, and cross-functional collaboration are valued.

Your Impact

  • Own the end-to-end lifecycle of operational documentation, including discovery, drafting, stakeholder review, approval, publishing, version control, and ongoing maintenance.
  • Lead the governance and administration of Vesper, ensuring content is organized, searchable, secure, current, and consistently presented.
  • Analyze AI voice-agent interactions, escalations, and customer feedback to identify knowledge gaps and improve content across Salesforce Knowledge, NotebookLM, and related platforms.
  • Facilitate cross-functional working sessions to document workflows, clarify ownership and handoffs, identify root causes, and implement practical process improvements.
  • Develop SOPs, process maps, decision guides, job aids, training resources, and enablement materials that help distributed teams confidently adopt new processes and tools.

What You Bring

  • Five or more years of experience in operations, knowledge management, process documentation, Deed Services, real estate or timeshare operations, customer experience enablement, or a related field.
  • Proven experience leading complex documentation, process-governance, or knowledge-management initiatives across multiple stakeholder groups.
  • Exceptional writing, analytical, and problem-solving skills, with the ability to translate complex workflows into clear, practical resources for different audiences.
  • Ability to facilitate working sessions, influence cross-functional partners, manage competing priorities, and move initiatives forward without direct authority.
  • Experience with intranets, knowledge bases, or content-management platforms; familiarity with Vesper, Salesforce Knowledge, Concord, Equiant, Cloudbeds, NotebookLM, Monday.com, Linear, or Scribe is preferred.
  • Experience in timeshare, hospitality, resort operations, title, deed, real estate, mortgage servicing, or another ownership-based industry is strongly preferred. Experience evaluating conversational AI performance, developing training materials, and supporting change adoption across distributed teams is also beneficial.

Join Us

Join us at the start of something big. If youre ready to transform complex operational knowledge into clear, connected, and scalable experiences, wed love to hear from you.

Apply