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Insurance Operations Jobs in Chicago, IL (NOW HIRING)

Starr Insurance Companies

AVP, Operations

Chicago, IL · On-site

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower ... The AVP of Operations is responsible for leading and optimizing the operational processes that ...

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Insurance Operations information

What are the key skills and qualifications needed to thrive in the Insurance Operations position, and why are they important?

To excel in Insurance Operations, you typically need a background in insurance processes, strong analytical abilities, and attention to detail, often supported by a relevant degree or industry certifications such as AINS or CPCU. Familiarity with insurance management systems, claims processing software, and regulatory compliance tools is important. Excellent communication, organizational, and problem-solving skills help individuals collaborate across departments and handle complex tasks. These competencies ensure seamless policy administration, regulatory adherence, and effective service delivery in a dynamic insurance environment.

What are the main responsibilities and daily tasks of someone working in Insurance Operations?

Professionals in Insurance Operations are responsible for overseeing policy administration, managing claims processing, ensuring regulatory compliance, and coordinating workflow between underwriters, agents, and clients. Daily tasks can include reviewing insurance applications, updating policy information, reconciling data, generating reports, and resolving operational issues. The role often involves cross-department collaboration to streamline procedures and improve customer service standards. If you enjoy working in a process-driven environment and contributing to team efficiency, Insurance Operations offers a dynamic and rewarding career path.

What is an Insurance Operations job?

An Insurance Operations job involves managing and optimizing the processes that support an insurance company's daily functions. This includes underwriting, claims processing, policy administration, compliance, and customer service. Professionals in this role ensure efficiency, accuracy, and regulatory adherence in handling policies and claims. They may also work on process improvements, technology integration, and risk management to enhance operational performance. Strong analytical, problem-solving, and communication skills are essential for success in this field.

What are the most commonly searched types of Insurance Operations jobs in Chicago, IL? The most popular types of Insurance Operations jobs in Chicago, IL are:
What are popular job titles related to Insurance Operations jobs in Chicago, IL? For Insurance Operations jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Insurance Operations jobs in Chicago, IL look for? The top searched job categories for Insurance Operations jobs in Chicago, IL are:
Insurance Operations jobs near you
Infographic showing various Insurance Operations job openings in Chicago, IL as of June 2026, with employment types broken down into 1% As Needed, 68% Full Time, 24% Part Time, and 7% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.
MGA Operations Manager

MGA Operations Manager

Superior Insurance Partners LLC

Chicago, IL • On-site

Other

Posted 15 days ago

Job description

About the Role

We are seeking a hands-on MGA Operations Manager to help lead and support the day-to-day operations of a growing Managing General Agency (MGA). This person will play a key role in building operational infrastructure, supporting accounting and finance functions, managing vendor relationships, overseeing licensing and compliance processes, and helping drive efficiency across the organization.

This is an ideal opportunity for someone who enjoys wearing multiple hats, taking ownership, and helping build scalable processes in a fast-paced insurance environment.

Key Responsibilities

  • Oversee daily operational and administrative functions of the MGA
  • Manage vendor relationships, onboarding, and ongoing coordination
  • Support agency licensing, carrier appointments, and compliance activities
  • Partner closely with accounting and finance teams on operational processes, reporting, invoicing, and reconciliations
  • Help manage back-office operations and ensure workflows run efficiently
  • Assist with developing and improving operational procedures and documentation
  • Lead and support operational staff and help prioritize team initiatives
  • Coordinate with internal teams including underwriting, accounting, compliance, and leadership
  • Identify operational gaps and recommend process improvements to support growth

Qualifications

  • 3-7+ years of insurance operations experience, preferably within an MGA, wholesale brokerage, carrier, or agency environment
  • Strong understanding of insurance operations, licensing, and back-office workflows
  • Experience working closely with accounting and finance teams
  • Proven ability to manage projects, vendors, and operational processes simultaneously
  • Strong organizational skills with a hands-on, roll-up-your-sleeves mentality
  • Comfortable working in a fast-paced, growing environment
  • Leadership or team management experience preferred
  • Proficiency with Microsoft Office and insurance systems/platforms

What We're Looking For

  • A proactive operator who takes initiative and ownership
  • Someone who can balance strategy with execution
  • Strong communicator who can work across departments
  • Detail-oriented but able to see the bigger picture
  • Team player who thrives in a growth-focused environment

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