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Insurance Operations Jobs in Chicago, IL (NOW HIRING)

Beagle Insurance

Be Seen First

Billing Operations Intern (Summer)

Chicago, IL · On-site

$4.0K/mo

Beagle, Corgi's renters insurance compliance platform, is hiring a Billing Operations Intern for the summer. You'll work inside our Insurance Operating System (IOS). It's hands-on, detail-heavy work ...

Starr Insurance Companies

AVP, Operations

Chicago, IL · On-site

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower ... The AVP of Operations is responsible for leading and optimizing the operational processes that ...

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Insurance Operations information

What are the key skills and qualifications needed to thrive in the Insurance Operations position, and why are they important?

To excel in Insurance Operations, you typically need a background in insurance processes, strong analytical abilities, and attention to detail, often supported by a relevant degree or industry certifications such as AINS or CPCU. Familiarity with insurance management systems, claims processing software, and regulatory compliance tools is important. Excellent communication, organizational, and problem-solving skills help individuals collaborate across departments and handle complex tasks. These competencies ensure seamless policy administration, regulatory adherence, and effective service delivery in a dynamic insurance environment.

What are the main responsibilities and daily tasks of someone working in Insurance Operations?

Professionals in Insurance Operations are responsible for overseeing policy administration, managing claims processing, ensuring regulatory compliance, and coordinating workflow between underwriters, agents, and clients. Daily tasks can include reviewing insurance applications, updating policy information, reconciling data, generating reports, and resolving operational issues. The role often involves cross-department collaboration to streamline procedures and improve customer service standards. If you enjoy working in a process-driven environment and contributing to team efficiency, Insurance Operations offers a dynamic and rewarding career path.

What is an Insurance Operations job?

An Insurance Operations job involves managing and optimizing the processes that support an insurance company's daily functions. This includes underwriting, claims processing, policy administration, compliance, and customer service. Professionals in this role ensure efficiency, accuracy, and regulatory adherence in handling policies and claims. They may also work on process improvements, technology integration, and risk management to enhance operational performance. Strong analytical, problem-solving, and communication skills are essential for success in this field.

What are the most commonly searched types of Insurance Operations jobs in Chicago, IL? The most popular types of Insurance Operations jobs in Chicago, IL are:
What are popular job titles related to Insurance Operations jobs in Chicago, IL? For Insurance Operations jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Insurance Operations jobs in Chicago, IL look for? The top searched job categories for Insurance Operations jobs in Chicago, IL are:
Insurance Operations jobs near you
Infographic showing various Insurance Operations job openings in Chicago, IL as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.
Mortgage & Insurance Operations Coordinator

Mortgage & Insurance Operations Coordinator

AmeriPro Roofing

Downers Grove, IL • On-site

$45K - $49K/yr

Full-time

Retirement, PTO

Posted 9 days ago

Job description

AmeriPro Roofing an industry leader in exterior home remodeling for over two decades, is now hiring a  Mortgage & Insurance Operations Coordinator to join our Operations Support team.  In this role you will be supporting homeowners through the mortgage insurance funds (Loss Draft) process by coordinating mortgage company requirements, processing documentation, tracking payments, constant communication and ensuring funds are released as efficiently as possible.  
The Mortgage & Insurance Operations Coordinator role is an excellent opportunity for beginning a career in operations, mortgage processing, insurance administration, or customer service.  No previous experience required, we provide comprehensive training.
Compensation & Benefits:
  • Base Salary $48,000 / Per Year + Bonus
  • Full Insurance Benefits
  • PTO & 401(k) with 3% match
  • Hybrid work schedule & Company Paid Holidays
Essential Responsibilities:
Mortgage Check & Shipment Processing
  • Log incoming checks and verify documentation accuracy.
  • Prepare endorsement packages and submit within deadlines.
  • Track outgoing shipments and delivery confirmations.
Mortgage Company Coordination
  • Contact lenders for endorsements, requirements, and fund status.
  • Maintain regular follow-up schedules with financial institutions.
  • Update internal tracking systems daily.
Homeowner Communication & Service
  • Contact homeowners for signatures, documentation, and scheduling.
  • Educate customers on the mortgage release process.
  • Provide high-quality customer service throughout the project.
Inspection Coordination
  • Schedule and coordinate inspections with homeowners and inspectors.
  • Monitor completion and submit reports to mortgage companies
Data Entry & CRM Management
  • Maintain accurate records and update BuildFly and Service Titan.
  • Document notes from every individual customer interaction.
  • Upload required project documents and maintained spreadsheets.
Payment & Collections Support
  • Notify homeowners immediately upon receipt of mortgage funds.
  • Assist team with final project payment collections.
  • Support operations with regular account updates.
Required Qualifications:
  • High School Diploma or GED
  • Proficiency in Microsoft Excel and Outlook
  • Strong written, verbal and phone communication 
  • High attention to detail & ability to work on multiple deadlines
  • Positive attitude and willingness to learn
Preferred Qualifications
  • Experience in Customer Service or Administration
  • Industry experience (mortgage, insurance, banking, title, or construction fields)
  • Experience using CRM or workflow software
Desired Skills
  • Strong organization and time management
  • Proactive follow-up and problem solving
  • Ability to work independently
  • Customer-first mindset
 

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About AmeriPro Roofing

Sourced by ZipRecruiter

AmeriPro Roofing thrives on educating and informing homeowners to improve the value of their home by by receiving brand new Roofing, Siding and Gutter replacement projects for a fraction of the normal retail cost! We advocate on behalf of the homeowner to work with their insurance every step of the way due to storm damage. AmeriPro Roofing is a Platinum Preferred Contractor as well as the Top Volume Contractor in the country with Owens Corning & Master Elite with GAF. In addition, AmeriPro Roofing is placed as being one of the largest residential roofing contractors in the nation by Roofing Contractor Magazine! We have a department for every step of the process before and after a job is built. We are a rapidly expanding home improvement company operating in 40 markets across 19 states!

Industry

Construction

Company size

501 - 1,000 Employees

Headquarters location

Downers Grove, IL, US

Year founded

2000

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