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Insurance Office Assistant Jobs (NOW HIRING)

DONG-E INSURANCE AGENCY

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P&C Insurance Agent / Office Assistant

Englewood Cliffs, NJ · On-site

We are looking for a organized, detail-oriented P&C Insurance Office Assistant to join our team and keep our day-to-day office operations running smoothly. In this role, you'll be the backbone of our ...

DONG-E INSURANCE AGENCY

Be Seen First

P&C Insurance Agent / Office Assistant

Englewood Cliffs, NJ · On-site

We are looking for a organized, detail-oriented P&C Insurance Office Assistant to join our team and keep our day-to-day office operations running smoothly. In this role, you'll be the backbone of our ...

Clay Cabinets LLC

Office Assistant

Manchester, CT · On-site

$19.25/hr

Dental insurance * Employee discounts * Health insurance * Paid time off * Training & development * Vision insurance Office Assistant CLAY - Custom Millwork & Furniture Manufacturing Manchester ...

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Insurance Office Assistant information

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How much do insurance office assistant jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for insurance office assistant in the United States is $18.94, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $21.15 per hour, depending on experience, location, and employer.

What is the difference between Insurance Office Assistant vs Insurance Agent?

AspectInsurance Office AssistantInsurance Agent
CredentialsNone required, some may have insurance licensesState licensing and insurance certifications required
Work EnvironmentOffice setting, administrative tasksClient-facing, sales, and policy management
Primary ResponsibilitiesAdministrative support, data entry, schedulingSelling policies, client consultations, renewals

While both roles work within the insurance industry, an Insurance Office Assistant primarily handles administrative tasks in an office environment, often without needing licensing. An Insurance Agent actively sells policies and interacts directly with clients, requiring licensing and sales skills. Understanding these differences helps job seekers identify the right role for their skills and career goals.

What is an insurance office assistant?

Insurance Office Assistants are support professionals who help insurance agencies or offices run smoothly by handling administrative tasks. Their responsibilities often include answering phones, managing files, processing paperwork, scheduling appointments, and assisting both clients and insurance agents with routine inquiries. They play a vital role in ensuring the office operates efficiently and that customers receive timely service. Insurance Office Assistants may also help with data entry, billing, and maintaining records in compliance with industry regulations.

What are the key skills and qualifications needed to thrive as an insurance office assistant, and why are they important?

To thrive as an Insurance Office Assistant, you need strong organizational abilities, attention to detail, and basic knowledge of insurance processes, typically supported by a high school diploma or equivalent. Familiarity with office software, data entry systems, and insurance management platforms like Applied Epic or AMS360 is often required. Excellent communication, customer service, and multitasking skills help you excel in client interactions and team support. These skills are crucial for ensuring accurate policy processing, efficient office operations, and positive client experiences.

What are some common challenges faced by insurance office assistants, and how can they be managed effectively?

Insurance Office Assistants often juggle multiple responsibilities such as handling client inquiries, maintaining records, and supporting agents with administrative tasks. One common challenge is managing a high volume of paperwork and data entry with accuracy and speed. To manage this effectively, it's important to develop strong organizational skills and prioritize tasks based on urgency. Familiarity with insurance software and clear communication with team members can also help streamline workflow and reduce errors.
More about Insurance Office Assistant jobs

What cities are hiring for Insurance Office Assistant jobs?

Cities with the most Insurance Office Assistant job openings:

What are the most commonly searched types of Insurance Office jobs?

The most popular types of Insurance Office jobs are:

What states have the most Insurance Office Assistant jobs?

States with the most job openings for Insurance Office Assistant jobs include:

What job categories do people searching Insurance Office Assistant jobs look for?

The top searched job categories for Insurance Office Assistant jobs are:

Insurance Office Assistant jobs near you
Infographic showing various Insurance Office Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,385 per year, or $18.9 per hour.

Insurance Office Assistant

Megan Allbee-Farmers Insurance Agency

Poulsbo, WA • On-site

$20 - $23/hr

Part-time

Posted 19 days ago

Job description

We're looking for a warm, organized, and detail-oriented Insurance Office Assistant to be the first point of contact for our clients and a key support to our team. This is more than answering phones — you'll be the face and voice of our agency, helping clients feel welcomed and cared for while keeping our office running smoothly.

Responsibilities

Greet clients and visitors in a friendly, professional manner (in person and by phone)

Answer and route incoming calls; take detailed messages when needed


Intake new quotes from propspects


Schedule and manage appointments for agents


Assist clients with basic policy questions, payments, and document requests


Maintain accurate client records and update information in agency management systems


Process incoming and outgoing mail, faxes, and email correspondence


Support agents with administrative tasks: filing, data entry, preparing documents


Order and maintain office supplies


Assist with special projects, mailers, or client outreach as needed


Help maintain a clean, organized, and welcoming office environment

Requirements

High school diploma or equivalent required

1+ years of experience in a receptionist, customer service, or administrative role (insurance or professional office experience a plus)

Strong verbal and written communication skills

Friendly, patient, and professional demeanor

Highly organized with strong attention to detail

Comfortable multitasking in a fast-paced environment

Proficient with basic computer programs (Microsoft Office, email, scheduling software)

Willingness to obtain a Washington State insurance license (training/support provided)

Benefits
Mon-Thur Schedule###