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Insurance Office Assistant Jobs in Alberta (NOW HIRING)

MLP Dental

Dental Office Manager

Calgary, AB · On-site

$36 - $38/hr

Posting insurance payments * Resolving claim denials * Monitoring and managing insurance ... Managing schedules for dentists, hygienists, assistants, and administrative team members

MLP Dental

Dental Office Manager

Calgary, AB · On-site

CA$36 - CA$38/hr

Posting insurance payments * Resolving claim denials * Monitoring and managing insurance ... Managing schedules for dentists, hygienists, assistants, and administrative team members

Aplin Martin

Administrative Assistant

Calgary, AB · On-site

Purchases, receives, and stores office supplies ensuring basic supplies are always available ... life insurance, AD&D and LTD * Education assistance program * Monthly health & fitness allowance

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All JobsInsurance Office JobsInsurance Office Assistant JobsInsurance Office Assistant Jobs in Alberta

Insurance Office Assistant information

See Alberta salary details

$9

$15

$22

How much do insurance office assistant jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for insurance office assistant in Alberta is $15.55, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $17.31 per hour, depending on experience, location, and employer.

What is the difference between Insurance Office Assistant vs Insurance Agent?

AspectInsurance Office AssistantInsurance Agent
CredentialsNone required, some may have insurance licensesState licensing and insurance certifications required
Work EnvironmentOffice setting, administrative tasksClient-facing, sales, and policy management
Primary ResponsibilitiesAdministrative support, data entry, schedulingSelling policies, client consultations, renewals

While both roles work within the insurance industry, an Insurance Office Assistant primarily handles administrative tasks in an office environment, often without needing licensing. An Insurance Agent actively sells policies and interacts directly with clients, requiring licensing and sales skills. Understanding these differences helps job seekers identify the right role for their skills and career goals.

What is an insurance office assistant?

Insurance Office Assistants are support professionals who help insurance agencies or offices run smoothly by handling administrative tasks. Their responsibilities often include answering phones, managing files, processing paperwork, scheduling appointments, and assisting both clients and insurance agents with routine inquiries. They play a vital role in ensuring the office operates efficiently and that customers receive timely service. Insurance Office Assistants may also help with data entry, billing, and maintaining records in compliance with industry regulations.

What are the key skills and qualifications needed to thrive as an insurance office assistant, and why are they important?

To thrive as an Insurance Office Assistant, you need strong organizational abilities, attention to detail, and basic knowledge of insurance processes, typically supported by a high school diploma or equivalent. Familiarity with office software, data entry systems, and insurance management platforms like Applied Epic or AMS360 is often required. Excellent communication, customer service, and multitasking skills help you excel in client interactions and team support. These skills are crucial for ensuring accurate policy processing, efficient office operations, and positive client experiences.

What are some common challenges faced by insurance office assistants, and how can they be managed effectively?

Insurance Office Assistants often juggle multiple responsibilities such as handling client inquiries, maintaining records, and supporting agents with administrative tasks. One common challenge is managing a high volume of paperwork and data entry with accuracy and speed. To manage this effectively, it's important to develop strong organizational skills and prioritize tasks based on urgency. Familiarity with insurance software and clear communication with team members can also help streamline workflow and reduce errors.
What are popular job titles related to Insurance Office Assistant jobs in Alberta? For Insurance Office Assistant jobs in Alberta, the most frequently searched job titles are:
What job categories do people searching Insurance Office Assistant jobs in Alberta look for? The top searched job categories for Insurance Office Assistant jobs in Alberta are:
What cities in Alberta are hiring for Insurance Office Assistant jobs? Cities in Alberta with the most Insurance Office Assistant job openings:
Insurance Office Assistant jobs near you
Infographic showing various Insurance Office Assistant job openings in Alberta as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $32,347 per year, or $15.6 per hour.

Reception/Medical Office Assistant - Westgate

Medicentres Canada Inc.

Edmonton, AB • On-site

Part-time

Posted 27 days ago

Job description

Job Location: Westgate
Job Type: Part Time
Experience Level: Entry Level
Schedule: Days, Weekends
COMPANY INFORMATION:
Looking to make a difference?  Looking to join an incredible team?   
Medicentres is a growing network of professionally managed healthcare clinics dedicated to providing accessible healthcare to patients across Alberta, Saskatchewan, Manitoba, and Ontario.
Regardless of your role, you will be an integral part of our customer-first team and are guaranteed to make an impact on the lives of Canadians. Medicentres is seeking to change the way healthcare is delivered in Canada by using technology to improve the patient experience.
By choosing to belong at Medicentres, you will join a team of passionate, like-minded people enjoying a challenging and rewarding career in the ever-changing health care industry. It starts with you. That's a simple sentence but it says a lot. It reminds each one of us that what we do matters.
JOB PURPOSE:
Reporting to the Clinic Manager, the Medical Office Assistant is responsible for providing exceptional customer service to our patients, as well as providing support to physicians and medical staff
PRINCIPAL RESPONSIBILITIES:
  • Answering phones, greeting and registering patients
  • Responding to patient enquiries in person and by phone
  • Initiating forms, creating billings, and collecting payment for services not covered by insurance
  • Escorting patients to exam or treatment rooms and preparing patients for physician.
  • Cleaning and preparing exam and treatment rooms between patient visits
  • Setting up and assisting with minor procedures including PAPs, pelvic examinations/IUD’s
  • Performing diagnostic testing as ordered by the physician including urinalysis
  • Performing Blood pressure readings (using automated BP monitor), temperature readings, height and weight measurements as ordered by the physician
  • Scheduling and notifying patients of appointments
  • Scanning patient documents into electronic medical records as required
  • Opening mail, receiving faxes, and distributing as appropriate
  • Completing daily, monthly and weekly chore lists as required
  • Performing other duties as assigned
KNOWLEDGE, SKILLS AND EXPERIENCE:
  • High school diploma or equivalent
  • Medical Office Assistant Qualification is an asset.
  • Recent customer service experience
  • Experience with Med Access or Electronic Medical Records
  • Excellent verbal and written communication skills
  • Problem solving skills
  • Proficiency in medical terminology is an asset
  • Must be able to handle confidential information in compliance with the Health Information Act
We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs.
We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws. We appreciate everyone who has shown interest in this position. Only those selected for an interview will be contacted.
Please note, AI may be used in the selection and recruitment process.
 

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