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Insurance Office Assistant Jobs in Edmonton, AB (NOW HIRING)

BIS Safety Software

Office Administrator

Sherwood Park, AB · On-site

CA$50K - CA$60K/yr

... activities. Assist in planning and coordinating company events, workshops, and meetings ... Life insurance and disability insurance * Health spending account * Flexible working hours * On-the ...

New

Wawanesa Insurance

Life Services Representative

Edmonton, AB · Hybrid

CA$48K - CA$55K/yr

About The Wawanesa Mutual Insurance Company Founded in 1896, The Wawanesa Mutual Insurance Company ... Strong computer skills and knowledge of the Microsoft Office suite is required. * Ability to read ...

Definity Financial

Assistant, Administrative

Edmonton, AB · Hybrid

CA$45K - CA$82K/yr

Conduct regular office walk-throughs; escalate issues to building management or facilities ... Underwriting or insurance industry experience is an asset (but not required) Salary Range : $45,000 ...

Fountain Tire

Accounting Assistant

Edmonton, AB · On-site

CA$56K - CA$62K/yr

... Office. In this role, you will be responsible for accounts payable processing through three-way ... Comprehensive cost-shared benefits including health, dental, vision, life insurance, and short ...

Ardene

Assistant Manager

Edmonton, AB · On-site

Comply with all head office requests regarding store operations. * Processing purchases at the ... Group insurance Bonus possibilities Dynamic and friendly work environment Employee discount ...

Ardene

Assistant Manager

Edmonton, AB · On-site

Comply with all head office requests regarding store operations. * Processing purchases at the ... Group insurance Bonus possibilities Dynamic and friendly work environment Employee discount ...

Ardene

Assistant Manager

Edmonton, AB · On-site

Comply with all head office requests regarding store operations. * Processing purchases at the ... Group insurance Bonus possibilities Dynamic and friendly work environment Employee discount ...

PCL Construction

Administrative Assistant

Edmonton, AB · On-site

... office administration, and share certificate processing. It also supports banking and investment ... Life, AD&D and disability insurance * Paid parental leave and family care support * Health and ...

PCL Construction

Administrative Assistant

Edmonton, AB · On-site

... office administration, and share certificate processing. It also supports banking and investment ... Life, AD&D and disability insurance * Paid parental leave and family care support * Health and ...

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All JobsInsurance Office JobsInsurance Office Assistant JobsInsurance Office Assistant Jobs in Edmonton, AB

Insurance Office Assistant information

What is an insurance office assistant?

Insurance Office Assistants are support professionals who help insurance agencies or offices run smoothly by handling administrative tasks. Their responsibilities often include answering phones, managing files, processing paperwork, scheduling appointments, and assisting both clients and insurance agents with routine inquiries. They play a vital role in ensuring the office operates efficiently and that customers receive timely service. Insurance Office Assistants may also help with data entry, billing, and maintaining records in compliance with industry regulations.

What are the key skills and qualifications needed to thrive as an insurance office assistant, and why are they important?

To thrive as an Insurance Office Assistant, you need strong organizational abilities, attention to detail, and basic knowledge of insurance processes, typically supported by a high school diploma or equivalent. Familiarity with office software, data entry systems, and insurance management platforms like Applied Epic or AMS360 is often required. Excellent communication, customer service, and multitasking skills help you excel in client interactions and team support. These skills are crucial for ensuring accurate policy processing, efficient office operations, and positive client experiences.

What are some common challenges faced by insurance office assistants, and how can they be managed effectively?

Insurance Office Assistants often juggle multiple responsibilities such as handling client inquiries, maintaining records, and supporting agents with administrative tasks. One common challenge is managing a high volume of paperwork and data entry with accuracy and speed. To manage this effectively, it's important to develop strong organizational skills and prioritize tasks based on urgency. Familiarity with insurance software and clear communication with team members can also help streamline workflow and reduce errors.

What is the difference between Insurance Office Assistant vs Insurance Agent?

AspectInsurance Office AssistantInsurance Agent
CredentialsNone required, some may have insurance licensesState licensing and insurance certifications required
Work EnvironmentOffice setting, administrative tasksClient-facing, sales, and policy management
Primary ResponsibilitiesAdministrative support, data entry, schedulingSelling policies, client consultations, renewals

While both roles work within the insurance industry, an Insurance Office Assistant primarily handles administrative tasks in an office environment, often without needing licensing. An Insurance Agent actively sells policies and interacts directly with clients, requiring licensing and sales skills. Understanding these differences helps job seekers identify the right role for their skills and career goals.

What are popular job titles related to Insurance Office Assistant jobs in Edmonton, AB?

For Insurance Office Assistant jobs in Edmonton, AB, the most frequently searched job titles are:

What job categories do people searching Insurance Office Assistant jobs in Edmonton, AB look for?

The top searched job categories for Insurance Office Assistant jobs in Edmonton, AB are:

Insurance Office Assistant jobs near you
Infographic showing various Insurance Office Assistant job openings in Edmonton, AB as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution.

Medical Office Assistant - Pleasantview

Medicentres Canada Inc.

Edmonton, AB • On-site

Part-time

Posted 10 days ago

Job description

Job Location: Pleasantview
Job Type: Part-Time (M,W,Su daytime hours)
Experience Level: Entry Level
Schedule: Days, Evenings, Weekends...
Number of Vacancies: 1
COMPANY INFORMATION:
Looking to make a difference?  Looking to join an incredible team?   
Medicentres is a growing network of professionally managed healthcare clinics dedicated to providing accessible healthcare to patients across Alberta, Saskatchewan, Manitoba, and Ontario.
Regardless of your role, you will be an integral part of our customer-first team and are guaranteed to make an impact on the lives of Canadians. Medicentres is seeking to change the way healthcare is delivered in Canada by using technology to improve the patient experience.
By choosing to belong at Medicentres, you will join a team of passionate, like-minded people enjoying a challenging and rewarding career in the ever-changing health care industry. It starts with you. That's a simple sentence but it says a lot. It reminds each one of us that what we do matters.
JOB PURPOSE:
Reporting to the Clinic Manager, the Medical Office Assistant is responsible for providing exceptional customer service to our patients, as well as providing support to physicians and medical staff.
PRINCIPAL RESPONSIBILITIES:
  • Answering phones, greeting and registering patients
  • Responding to patient enquiries in person and by phone
  • Initiating forms, creating billings, and collecting payment for services not covered by insurance
  • Escorting patients to exam or treatment rooms and preparing patients for physician.
  • Cleaning and preparing exam and treatment rooms between patient visits
  • Setting up and assisting with minor procedures including PAPs, pelvic examinations/IUD’s
  • Performing diagnostic testing as ordered by the physician including urinalysis
  • Performing Blood pressure readings (using automated BP monitor), temperature
  • readings, height and weight measurements as ordered by the physician
  • Scheduling and notifying patients of appointments
  • Scanning patient documents into electronic medical records as required
  • Opening mail, receiving faxes, and distributing as appropriate
  • Completing daily, monthly and weekly chore lists as required
  • Performing other duties as assigned
KNOWLEDGE, SKILLS AND EXPERIENCE:
  • High school diploma or equivalent
  • Medical Office Assistant Qualification is an asset.
  • Recent customer service experience
  • Experience with Med Access or Electronic Medical Records
  • Excellent verbal and written communication skills
  • Problem solving skills
  • Proficiency in medical terminology is an asset
  • Must be able to handle confidential information in compliance with the Health Information Act

We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs.
We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws. We appreciate everyone who has shown interest in this position. Only those selected for an interview will be contacted.
Please note, AI may be used in the selection and recruitment process.

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