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Insurance Office Assistant Jobs in Alberta (NOW HIRING)

Bird Construction

Project Assistant

Edmonton, AB · On-site

This position is based in the Edmonton, AB Office. Position will require occasional visits to site ... and Certificates of Insurance are accurate and meet Bird requirements. * Process all change ...

Wawanesa Insurance

Workforce Management Analyst

Calgary, AB · Hybrid

CA$75K - CA$105K/yr

About The Wawanesa Mutual Insurance Company Founded in 1896, The Wawanesa Mutual Insurance Company ... Develop, maintain, and support staffing models for contactcenter operations, and assist with data ...

International SOS

Physician Assistant

Edmonton, AB · On-site

Health, vision, and dental coverage, plus emergency travel assistance, virtual care, life insurance ... Office suite Collaborate with others in order to achieve the best results and deliver the most ...

International SOS

Physician Assistant

Edmonton, AB · On-site

Health, vision, and dental coverage, plus emergency travel assistance, virtual care, life insurance ... Office suite Collaborate with others in order to achieve the best results and deliver the most ...

International SOS

Health, vision, and dental coverage, plus emergency travel assistance, virtual care, life insurance ... Office suite Collaborate with others in order to achieve the best results and deliver the most ...

Sentinel Storage

Assistant Manager

Calgary, AB · On-site

CA$17/hr

Health and insurance benefits after 90 days * Ongoing coaching, training, and monthly development ... Comfortable using Microsoft Office * Positive attitude with strong people skills * Reliable ...

Posted today

Sentinel Storage

Assistant Manager

Calgary, AB · On-site

CA$17/hr

Health and insurance benefits after 90 days * Ongoing coaching, training, and monthly development ... Comfortable using Microsoft Office * Positive attitude with strong people skills * Reliable ...

Posted today

Sentinel Storage

Assistant Manager

Edmonton, AB

CA$17 - CA$19/hr

Health and insurance benefits after 90 days * Ongoing coaching, training, and monthly development ... Comfortable using Microsoft Office * Positive attitude with strong people skills * Reliable ...

Acera Insurance

Payroll Specialist

Calgary, AB

... * Assist in the development and implementation of company payroll policies and procedures ... Office Suite of products and familiar with payroll software Acera Insurance is the largest ...

Bird Construction

Project Assistant

Edmonton, AB

... and Certificates of Insurance are accurate and meet Bird requirements. * Process all change ... Superior computer skills in Microsoft Office Word, Excel, and Power Point * Ability to learn and ...

Bird Construction

Project Assistant

Calgary, AB · On-site

... and Certificates of Insurance are accurate and meet Bird requirements. * Process all change ... Superior computer skills in Microsoft Office Word, Excel, and Power Point * Ability to learn and ...

Logel Homes

Assistant Site Superintendent

Calgary, AB · On-site

Verify that all trades have signed contracts, insurance, WCB, and MPOs in place prior to site ... Proficiency with Microsoft Office. * Strong conflict resolution, customer service, and negotiation ...

Logel Homes

Assistant Site Superintendent

Calgary, AB · On-site

Verify that all trades have signed contracts, insurance, WCB, and MPOs in place prior to site ... Proficiency with Microsoft Office. * Strong conflict resolution, customer service, and negotiation ...

Logel Homes

Assistant Site Superintendent

Calgary, AB · On-site

Verify that all trades have signed contracts, insurance, WCB, and MPOs in place prior to site ... Proficiency with Microsoft Office. * Strong conflict resolution, customer service, and negotiation ...

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Showing results 41-60

All JobsInsurance Office JobsInsurance Office Assistant JobsInsurance Office Assistant Jobs in Alberta

Insurance Office Assistant information

See Alberta salary details

$9

$15

$22

How much do insurance office assistant jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for insurance office assistant in Alberta is $15.55, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $17.31 per hour, depending on experience, location, and employer.

What is the difference between Insurance Office Assistant vs Insurance Agent?

AspectInsurance Office AssistantInsurance Agent
CredentialsNone required, some may have insurance licensesState licensing and insurance certifications required
Work EnvironmentOffice setting, administrative tasksClient-facing, sales, and policy management
Primary ResponsibilitiesAdministrative support, data entry, schedulingSelling policies, client consultations, renewals

While both roles work within the insurance industry, an Insurance Office Assistant primarily handles administrative tasks in an office environment, often without needing licensing. An Insurance Agent actively sells policies and interacts directly with clients, requiring licensing and sales skills. Understanding these differences helps job seekers identify the right role for their skills and career goals.

What is an insurance office assistant?

Insurance Office Assistants are support professionals who help insurance agencies or offices run smoothly by handling administrative tasks. Their responsibilities often include answering phones, managing files, processing paperwork, scheduling appointments, and assisting both clients and insurance agents with routine inquiries. They play a vital role in ensuring the office operates efficiently and that customers receive timely service. Insurance Office Assistants may also help with data entry, billing, and maintaining records in compliance with industry regulations.

What are the key skills and qualifications needed to thrive as an insurance office assistant, and why are they important?

To thrive as an Insurance Office Assistant, you need strong organizational abilities, attention to detail, and basic knowledge of insurance processes, typically supported by a high school diploma or equivalent. Familiarity with office software, data entry systems, and insurance management platforms like Applied Epic or AMS360 is often required. Excellent communication, customer service, and multitasking skills help you excel in client interactions and team support. These skills are crucial for ensuring accurate policy processing, efficient office operations, and positive client experiences.

What are some common challenges faced by insurance office assistants, and how can they be managed effectively?

Insurance Office Assistants often juggle multiple responsibilities such as handling client inquiries, maintaining records, and supporting agents with administrative tasks. One common challenge is managing a high volume of paperwork and data entry with accuracy and speed. To manage this effectively, it's important to develop strong organizational skills and prioritize tasks based on urgency. Familiarity with insurance software and clear communication with team members can also help streamline workflow and reduce errors.
What are popular job titles related to Insurance Office Assistant jobs in Alberta? For Insurance Office Assistant jobs in Alberta, the most frequently searched job titles are:
What job categories do people searching Insurance Office Assistant jobs in Alberta look for? The top searched job categories for Insurance Office Assistant jobs in Alberta are:
What cities in Alberta are hiring for Insurance Office Assistant jobs? Cities in Alberta with the most Insurance Office Assistant job openings:
Insurance Office Assistant jobs near you
Infographic showing various Insurance Office Assistant job openings in Alberta as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $32,347 per year, or $15.6 per hour.

Lead Executive Claims Analyst

Wawanesa Insurance

Edmonton, AB • Hybrid

CA$90K - CA$115K/yr

Other

Retirement, PTO

Posted 3 days ago

New

Job description

Job ID: 10236 


Employment Type: Existing Role 

Work Environment: We offer a hybrid work environment that offers flexibility to our employees in balancing in-office (2 days per week OR 15 hours per week in a Wawanesa office) and remote work. You may work from any of the following locations: Winnipeg, MB; Wawanesa, MB; Vancouver, BC; Calgary, AB; Edmonton, AB; Lethbridge, AB; Toronto (North York), ON; Kitchener, ON; Ottawa, ON; Montreal, QC; Quebec City, QC, Moncton, NB; Dartmouth; NS. 

Working Business Language: English. This role is considered a head-office role and will be required to communicate with internal stakeholders across Canada where the primary business language utilized is English.

Salary: At Wawanesa, salary is only one component of a holistic, comprehensive and competitive offering that we provide to our employees. In addition to salary, full-time and part-time permanent employees are eligible for an annual bonus plan, leave of absence top-up programs and provided with generous vacation time, personal days, premium free benefits and pension plan. 
 

The salary offered for this role is determined with consideration to various factors, including but not limited to: your work location, local labour market conditions, external market salary data, internal pay equity and the knowledge, skills, experience and anticipated proficiency in the role. The salary offered is estimated to be within the following range: $90,000 - $115,000. Candidates with salary expectations outside of the range are still encouraged to apply. 

About The Wawanesa Mutual Insurance Company
Founded in 1896, The Wawanesa Mutual Insurance Company is one of Canada's largest mutual insurers, 100% owned by its members, with more than $4.1 billion in annual revenue and $12.5 billion in assets. Headquartered in Winnipeg, Wawanesa is the parent company of Wawanesa Life, which provides life insurance solutions throughout Canada, and Western Financial Group, a leading national distributor of personal and business insurance. In March of 2026, Wawanesa entered into an agreement to acquire Everest Insurance Company of Canada to strengthen its commercial insurance capabilities and advance its long-term growth strategy.


Wawanesa proudly serves more than 1.8 million members and we are home to more than 3,000 employees across Canada. The company actively gives back to organizations that strengthen communities, donating more than $4 million annually to charitable organizations, including more than $2 million each year in support of people on the front lines of climate change. Learn more at wawanesa.com.

We are currently looking for dedicated, driven, and enthusiastic individuals who thrive in an environment that welcomes change and are looking for an opportunity for diverse experience and advancement on a growing team.

Job Overview

Working under minimal supervision, the Lead Executive Claims Analyst will contribute to Wawanesa's success by applying their perceptive analytical skills to understand the objectives of our business, requirements of our stakeholders, and advancements in technology to lead the delivery of claims solutions that enable exceptional claims experience for our members and end users. The right candidate for this role will have experience in leading projects or initiatives to deliver on desired results. 

Job Responsibilities
  • Create, execute, and monitor initiative management plans and schedules.
  • Work with Claims and IS Leaders to define and manage scope, risks, and issues throughout the initiative life cycle.
  • Evaluate current state baselines to determine organizational/strategic benefits. 
  • Engage regional business teams, manage quality of the delivered solution, ensuring all initiative objectives are met.
  • Maintain initiative repository to enhance communication, allow for tracking, and ensure transparency.
  • Lead the analysis and design of both system and business requirements for application enhancements and initiatives.
  • Create and communicate regular status reporting to all stakeholders 
  • Lead the creation and delivery of initiative presentations to multiple business groups.
  • Anticipate bottlenecks, provide escalation management, and balance the business needs versus technical constraints.
  • Follow agile practices and lean six sigma methodologies. 
  • Communicate system solutions in business and technical terms.
  • Analyze business processes for opportunity for improvement by eliminating waste and implementing changes.
  • Manage relationships and work efforts of third-party vendors and consultants specifically related to assigned work.
  • Leverage software development tools, such as JIRA, Confluence and Microsoft Teams
  • Provide business value impact to assist in the prioritization of the work
  • Lead OCM support on initiatives by creating training material and providing demos and training staff as required.
  • Engage Regional Offices to ensure a complete understanding of business deliverables is accomplished
  • Develop and enhance productive business relationships by liaising with internal and external stakeholders 
  • Coach, mentor and train team members.
  • Perform other duties as assigned. 
Qualifications
  • Minimum seven years of property and casualty insurance experience or business analysis.
  • Completion of post-secondary degree/certificate or equivalent experience
  • Completed CIP or equivalent Business Analysis designation
  • Strong leadership skills with the ability to continuously identify and action strategic opportunities for the initiative team and organization.
  • Advanced analysis and conceptual thinking skills with the ability to conduct detailed analysis of information, and to select and implement best solutions.        
  • Advanced communication, presentation, and negotiation skills, with the ability to communicate in a clear and concise manner with style fitting for the audience and message.
  • Advanced planning, organizing and time management skills, with the ability to develop and implement plans by prioritizing and multitasking.
  • Ability to support high team morale by encouraging others to be excited, motivated, and enthusiastic about initiative activities and outcomes.                
  • Proven ability to work collaboratively in a team environment.                
  • Strong leadership skills to provide support and guidance to team members.        
  • Strong working knowledge of Microsoft Office Suite
  • Experience using integrations such as Mitchell, ERAC, Xactware, Progi, HCAI, and AI 
  • Proven experience in agile practices, scrum, Kanban, lean six sigma methodologies and continuous delivery.                
  • Proven experience on corporate strategic initiatives or projects.
  • Bilingual is an asset  

#Li-Hybrid #LI-JB3


Diversity Equity, Inclusion& Belonging
At Wawanesa, we are committed to Diversity, Equity, Inclusion and Belonging (DEIB) and believe that our strength lies in the diversity of our people - this is supported by having a representative workforce.

We welcome applications from all qualified candidates, including racialized persons, women, Indigenous Peoples, persons with disabilities, members of the 2SLGBTQIA+ community, gender-diverse and neurodiverse individuals, and anyone who can contribute to the further diversification of thought and ideas. 
 

We aim to ensure our recruitment process is accessible to all candidates. If you require accommodations during any stage of the recruitment process, please reach out in confidence to jobs@wawanesa.com.
 

All Wawanesa job applicants are subject to Wawanesa's Privacy Policy.

Please note that the recruitment process for this position may involve the use of AI tools to screen, assess, or select applicants. All final decisions are taken or reviewed by human recruiters and human hiring leaders in compliance with all applicable legislation.  
 

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