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Insurance Office Assistant Jobs in Alberta (NOW HIRING)

Wawanesa Insurance

Executive Assistant - Calgary

Calgary, AB · Hybrid

CA$60K - CA$73K/yr

We offer a hybrid work environment that offers flexibility to our employees in balancing in-office ... Founded in 1896, The Wawanesa Mutual Insurance Company is one of Canada's largest mutual insurers ...

Wawanesa Insurance

Executive Assistant - Calgary

Calgary, AB · Hybrid

CA$60K - CA$73K/yr

We offer a hybrid work environment that offers flexibility to our employees in balancing in-office ... Founded in 1896, The Wawanesa Mutual Insurance Company is one of Canada's largest mutual insurers ...

A-MAX AUTO INSURANCE MASTER

This is an IN-OFFICE position. Job Responsibilities: * Assist customers with various types of insurance needs such as new policies, editing existing policies, taking payments, renewing and ...

MLP Dental

Dental Office Manager

Calgary, AB · On-site

CA$36 - CA$38/hr

Posting insurance payments * Resolving claim denials * Monitoring and managing insurance ... Managing schedules for dentists, hygienists, assistants, and administrative team members

MLP Dental

Dental Office Manager

Calgary, AB · On-site

$36 - $38/hr

Posting insurance payments * Resolving claim denials * Monitoring and managing insurance ... Managing schedules for dentists, hygienists, assistants, and administrative team members

Wawanesa Insurance

Life Services Representative

Calgary, AB · Hybrid

CA$48K - CA$55K/yr

About The Wawanesa Mutual Insurance Company Founded in 1896, The Wawanesa Mutual Insurance Company ... Strong computer skills and knowledge of the Microsoft Office suite is required. * Ability to read ...

Wawanesa Insurance

Life Services Representative

Edmonton, AB · Hybrid

CA$48K - CA$55K/yr

About The Wawanesa Mutual Insurance Company Founded in 1896, The Wawanesa Mutual Insurance Company ... Strong computer skills and knowledge of the Microsoft Office suite is required. * Ability to read ...

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All JobsInsurance Office JobsInsurance Office Assistant JobsInsurance Office Assistant Jobs in Alberta

Insurance Office Assistant information

See Alberta salary details

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How much do insurance office assistant jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for insurance office assistant in Alberta is $15.55, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $17.31 per hour, depending on experience, location, and employer.

What is an insurance office assistant?

Insurance Office Assistants are support professionals who help insurance agencies or offices run smoothly by handling administrative tasks. Their responsibilities often include answering phones, managing files, processing paperwork, scheduling appointments, and assisting both clients and insurance agents with routine inquiries. They play a vital role in ensuring the office operates efficiently and that customers receive timely service. Insurance Office Assistants may also help with data entry, billing, and maintaining records in compliance with industry regulations.

What are the key skills and qualifications needed to thrive as an insurance office assistant, and why are they important?

To thrive as an Insurance Office Assistant, you need strong organizational abilities, attention to detail, and basic knowledge of insurance processes, typically supported by a high school diploma or equivalent. Familiarity with office software, data entry systems, and insurance management platforms like Applied Epic or AMS360 is often required. Excellent communication, customer service, and multitasking skills help you excel in client interactions and team support. These skills are crucial for ensuring accurate policy processing, efficient office operations, and positive client experiences.

What are some common challenges faced by insurance office assistants, and how can they be managed effectively?

Insurance Office Assistants often juggle multiple responsibilities such as handling client inquiries, maintaining records, and supporting agents with administrative tasks. One common challenge is managing a high volume of paperwork and data entry with accuracy and speed. To manage this effectively, it's important to develop strong organizational skills and prioritize tasks based on urgency. Familiarity with insurance software and clear communication with team members can also help streamline workflow and reduce errors.

What is the difference between Insurance Office Assistant vs Insurance Agent?

AspectInsurance Office AssistantInsurance Agent
CredentialsNone required, some may have insurance licensesState licensing and insurance certifications required
Work EnvironmentOffice setting, administrative tasksClient-facing, sales, and policy management
Primary ResponsibilitiesAdministrative support, data entry, schedulingSelling policies, client consultations, renewals

While both roles work within the insurance industry, an Insurance Office Assistant primarily handles administrative tasks in an office environment, often without needing licensing. An Insurance Agent actively sells policies and interacts directly with clients, requiring licensing and sales skills. Understanding these differences helps job seekers identify the right role for their skills and career goals.

What are popular job titles related to Insurance Office Assistant jobs in Alberta?

For Insurance Office Assistant jobs in Alberta, the most frequently searched job titles are:

What job categories do people searching Insurance Office Assistant jobs in Alberta look for?

The top searched job categories for Insurance Office Assistant jobs in Alberta are:

What cities in Alberta are hiring for Insurance Office Assistant jobs?

Cities in Alberta with the most Insurance Office Assistant job openings:

Insurance Office Assistant jobs near you
Infographic showing various Insurance Office Assistant job openings in Alberta as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $32,347 per year, or $15.6 per hour.

Executive Assistant - Calgary

Wawanesa Insurance

Calgary, AB • Hybrid

CA$60K - CA$73K/yr

Full-time, Part-time

Retirement, PTO

Posted 16 days ago

Job description

Job ID: 10272 


Employment Type: Existing Role 

Work Environment: We offer a hybrid work environment that offers flexibility to our employees in balancing in-office (2 days per week OR 15 hours per week in a Wawanesa office) and remote work. You may work from any of the following locations:  Calgary, AB

Working Business Language: English 
 

Salary: At Wawanesa, salary is only one component of a holistic, comprehensive and competitive offering that we provide to our employees. In addition to salary, full-time and part-time permanent employees are eligible for an annual bonus plan, leave of absence top-up programs and provided with generous vacation time, personal days, premium free benefits and pension plan. 
 

The salary offered for this role is determined with consideration to various factors, including but not limited to: your work location, local labour market conditions, external market salary data, internal pay equity and the knowledge, skills, experience and anticipated proficiency in the role. The salary offered is estimated to be within the following range: $60,000 - $73,000.  Candidates with salary expectations outside of the range are still encouraged to apply.


Founded in 1896, The Wawanesa Mutual Insurance Company is one of Canada's largest mutual insurers, 100% owned by its members, with more than $4.1 billion in annual revenue and $12.5 billion in assets. Headquartered in Winnipeg, Wawanesa is the parent company of Wawanesa Life, which provides life insurance solutions throughout Canada, and Western Financial Group, a leading national distributor of personal and business insurance. In March of 2026, Wawanesa entered into an agreement to acquire Everest Insurance Company of Canada to strengthen its commercial insurance capabilities and advance its long-term growth strategy.


Wawanesa proudly serves more than 1.8 million members and we are home to more than 3,000 employees across Canada. The company actively gives back to organizations that strengthen communities, donating more than $4 million annually to charitable organizations, including more than $2 million each year in support of people on the front lines of climate change. Learn more at wawanesa.com.

We are currently looking for dedicated, driven, and enthusiastic individuals who thrive in an environment that welcomes change and are looking for an opportunity for diverse experience and advancement on a growing team.

Job Overview

The Executive Assistant provides advanced administration support to a Vice President role, while exercising good judgment, maintaining appropriate confidentiality, and ensuring a professional representation of the company.

Job Responsibilities

  • Manages VP's calendar, as required, by effectively scheduling and prioritizing meetings, while handling potential conflicts and monitoring upcoming deadlines. 
  • Prepares and compiles documents, presentations, reports and correspondence for a variety of audiences, including company and external parties and from a wide variety of internal company and external sources.
  • Schedules and coordinates meetings including preparing agendas, compiling and distributing documents in advance of meetings, invites internal/external guests, catering, sourcing meeting location, AV equipment needs.
  • Maintains guidelines, reports and documents within a records management library.
  • Records, transcribes and distributes minutes of meetings, as well as follows up on any action items.
  • Organizes and prepares department invoices for payment.
  • Assist with travel and conference arrangements as requested.
  • Performs other office functions such as: maintain office supplies, ordering of business cards, general report generation as required, receiving deliveries.
  • Provides staff of the department additional coordination and administration on large projects as requested.
  • Performs other duties as assigned.
Qualifications
  • 3-5 years of professional administrative experience.
  • Diploma/Certificate in related post-secondary education strongly preferred or equivalent combination of education and experience.
  • Advanced MS Office skills, Word, Excel, and PowerPoint.
  • Excellent attention to detail.
  • Strong interpersonal skills with the ability to work with all levels of management and employees, gain credibility, deliver excellent customer service, and foster positive working relationships with internal stakeholders.
  • Strong organizational skills including the ability to multi-task and prioritize/re-prioritize.
  • Strong communications skills, both oral and written
  • Familiarity in the Property and Casualty/Life insurance ind.ustry is considered an asset.
  • Property Management Experience is considered an asset.
     


Diversity Equity, Inclusion& Belonging
At Wawanesa, we are committed to Diversity, Equity, Inclusion and Belonging (DEIB) and believe that our strength lies in the diversity of our people - this is supported by having a representative workforce.

We welcome applications from all qualified candidates, including racialized persons, women, Indigenous Peoples, persons with disabilities, members of the 2SLGBTQIA+ community, gender-diverse and neurodiverse individuals, and anyone who can contribute to the further diversification of thought and ideas. 
 

We aim to ensure our recruitment process is accessible to all candidates. If you require accommodations during any stage of the recruitment process, please reach out in confidence to jobs@wawanesa.com.
 

All Wawanesa job applicants are subject to Wawanesa's Privacy Policy.

Please note that the recruitment process for this position may involve the use of AI tools to screen, assess, or select applicants. All final decisions are taken or reviewed by human recruiters and human hiring leaders in compliance with all applicable legislation.  
 

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