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Insurance Office Assistant Jobs in Alberta (NOW HIRING)

You benefit from our group insurance, telemedicine & RRSP match. * You work with experts in ... You are the main contact person for all Central Administrative Office (CAO) requests (Examples ...

Catastrophe Risk Specialist

Calgary, AB · Hybrid

CA$85K - CA$115K/yr

English.This role is considered a head-office role and will be required to communicate with ... About The Wawanesa Mutual Insurance Company Founded in 1896, The Wawanesa Mutual Insurance Company ...

You benefit from our group insurance, telemedicine & RRSP match. * You work with experts in ... You are the main contact person for all Central Administrative Office (CAO) requests (Examples ...

You benefit from our group insurance, telemedicine & RRSP match. * You work with experts in ... You are the main contact person for all Central Administrative Office (CAO) requests (Examples ...

Comply with all head office requests regarding store operations. * Processing purchases at the ... Group insurance Bonus possibilities Dynamic and friendly work environment Employee discount ...

Comply with all head office requests regarding store operations. * Processing purchases at the ... Group insurance Bonus possibilities Dynamic and friendly work environment Employee discount ...

Comply with all head office requests regarding store operations. * Processing purchases at the ... Group insurance Bonus possibilities Dynamic and friendly work environment Employee discount ...

This position is based in the Edmonton, AB Office. Position will require occasional visits to site ... and Certificates of Insurance are accurate and meet Bird requirements. * Process all change ...

Showing results 21-40

Insurance Office Assistant information

See Alberta salary details

$9

$15

$22

How much do insurance office assistant jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for insurance office assistant in Alberta is $15.55, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $17.31 per hour, depending on experience, location, and employer.

What is the difference between Insurance Office Assistant vs Insurance Agent?

AspectInsurance Office AssistantInsurance Agent
CredentialsNone required, some may have insurance licensesState licensing and insurance certifications required
Work EnvironmentOffice setting, administrative tasksClient-facing, sales, and policy management
Primary ResponsibilitiesAdministrative support, data entry, schedulingSelling policies, client consultations, renewals

While both roles work within the insurance industry, an Insurance Office Assistant primarily handles administrative tasks in an office environment, often without needing licensing. An Insurance Agent actively sells policies and interacts directly with clients, requiring licensing and sales skills. Understanding these differences helps job seekers identify the right role for their skills and career goals.

What is an insurance office assistant?

Insurance Office Assistants are support professionals who help insurance agencies or offices run smoothly by handling administrative tasks. Their responsibilities often include answering phones, managing files, processing paperwork, scheduling appointments, and assisting both clients and insurance agents with routine inquiries. They play a vital role in ensuring the office operates efficiently and that customers receive timely service. Insurance Office Assistants may also help with data entry, billing, and maintaining records in compliance with industry regulations.

What are the key skills and qualifications needed to thrive as an insurance office assistant, and why are they important?

To thrive as an Insurance Office Assistant, you need strong organizational abilities, attention to detail, and basic knowledge of insurance processes, typically supported by a high school diploma or equivalent. Familiarity with office software, data entry systems, and insurance management platforms like Applied Epic or AMS360 is often required. Excellent communication, customer service, and multitasking skills help you excel in client interactions and team support. These skills are crucial for ensuring accurate policy processing, efficient office operations, and positive client experiences.

What are some common challenges faced by insurance office assistants, and how can they be managed effectively?

Insurance Office Assistants often juggle multiple responsibilities such as handling client inquiries, maintaining records, and supporting agents with administrative tasks. One common challenge is managing a high volume of paperwork and data entry with accuracy and speed. To manage this effectively, it's important to develop strong organizational skills and prioritize tasks based on urgency. Familiarity with insurance software and clear communication with team members can also help streamline workflow and reduce errors.
What are popular job titles related to Insurance Office Assistant jobs in Alberta? For Insurance Office Assistant jobs in Alberta, the most frequently searched job titles are:
What job categories do people searching Insurance Office Assistant jobs in Alberta look for? The top searched job categories for Insurance Office Assistant jobs in Alberta are:
What cities in Alberta are hiring for Insurance Office Assistant jobs? Cities in Alberta with the most Insurance Office Assistant job openings:
Infographic showing various Insurance Office Assistant job openings in Alberta as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $32,347 per year, or $15.6 per hour.

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 16 days ago


PCL Construction rating

7.0

Company rating: 7.0 out of 10

Based on 16 frontline employees who took The Breakroom Quiz


Job description

The future you want is within reach. Let's build it together.

At PCL Construction Resources Inc., part of the PCL Family of Companies (PCL), we don't just build projects --  we build opportunities, careers and communities. We are 100% employee-owned, every employee has a stake in our success, and that shared commitment drives how we work, grow and lead in the construction industry.

We're a team of builders who care deeply about what we create and who we build with. That includes you. We are not only shaping the future of construction, we are also committed to shaping the future of your career.

Why Choose PCL?

Choose a career with rewards that matter. PCL's total rewards are designed to support your growth, well-being and future success -- because when you succeed, we all do. Our offerings could include:

  • Employee ownership opportunities that build long-term value
  • Annual discretionary performance bonuses
  • RRSP, TFSA, Pension Contribution Options
  • Flexible medical, dental and vision benefits
  • Prescription drug coverage and virtual care services
  • Life, AD&D and disability insurance
  • Paid parental leave and family care support
  • Health and lifestyle spending account options
  • Mental health and wellness support, including Employee Assistance Programs
  • Career growth pathways, leadership development and mentorship programs
  • Access to world-class training through PCL's College of Construction and professional development courses
  • Ongoing opportunities to learn new skills, explore different roles and grow your career across sectors and regions

Here's how an Administrative Assistant for PCL Construction Resources Inc. within Resources contributes to our team:

Responsibilities
  • Provide coverage and support for reception and mail to ensure all duties are fulfilled
  • Assist with documenting and updating administrative and reception manuals and processes
  • Create and maintain templates, forms, letters, and spreadsheets
  • Assist with organizing meetings/events, including arranging catering, locations, and distribution of information
  • Orders and maintains office supplies, business cards and other special items for department
  • Assist in electronically filing and archiving documents
  • Assist in operating and maintaining department specific software
  • Provides accurate Word, Excel, and PowerPoint support by composing or editing a variety of documents
  • Creates and maintains specific contracts and purchase orders
  • Maintain and stock department kitchen
  • Maintain and update third party tenant and vendor contact information
  • Campus event booking management
  • All other duties as required
Qualifications
  • High School diploma or equivalent
  • Postsecondary degree or diploma or certificate in office administration program considered an asset
  • 1 year of experience in an administrative role or equivalent technical experience
  • Excellent verbal and written communication skills
  • Ability to multitask
  • Ability to deal with sensitive and confidential items of mail in accordance with PCL's code of conduct
  • Ability to effectively handle difficult calls or situations
  • Ability to remain calm under pressure
  • Ability to create, edit, proofread, and format documents
  • Basic skills in Word, Excel, PowerPoint, and Adobe
  • Must be able to walk distances, climb stairs and stand for periods of time
  • Ability to lift and carry up to 20 pounds consistently
  • Ability to safely climb a ladder to stack and retrieve supplies when required

Your Work Has Purpose Here

PCL projects are where life happens, where communities connect, careers begin, and progress is made. Regardless of the type of project, we are building something bigger: a future that's inclusive, resilient and full of opportunity.

At PCL Construction Resources Inc., we are committed to creating a workplace where everyone belongs. We value the diverse experiences, identities and perspectives our employees bring. Employment decisions are based on merit, potential and the drive to make a difference, regardless of race, gender, age, ability or background.

We know everyone's needs are different, if you require accommodation during the application process, please contact careers@pcl.com and include the position and location of interest.

This recruitment process does not involve the use of artificial intelligence (AI) to screen, assess, or select applicants. All hiring decisions are made by human reviewers.

Company: PCL Construction Resources Inc.

Primary Location: Edmonton, Alberta (Corporate)

Job Title: Administrative Assistant

Requisition ID: 13508


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