Angels Window Washing is seeking a friendly and organized Inside Sales Representative to support our growing exterior cleaning business. This remote, part-time role focuses on reconnecting with existing customers, scheduling services, and delivering exceptional customer experiences using our CRM tools. You'll be a key contributor within a small, collaborative sales team, helping maintain a full appointment calendar to keep our crews busy and customers satisfied.
Responsibilities
- Call past customers to schedule recurring services
- Follow up on previous estimates and inquiries
- Answer incoming customer questions promptly and professionally
- Schedule appointments and update customer details in the CRM
- Send follow-up texts and emails to nurture customer relationships
- Recommend maintenance plans based on customer needs
- Maintain accurate and up-to-date CRM notes after each interaction
- Help ensure a full, well-organized schedule for service crews
Required Qualifications
- Excellent communication and phone etiquette
- Comfortable engaging with customers throughout the workday
- Reliable internet and a quiet workspace suitable for remote work
- Basic computer skills and headset for calls
- Ability to work independently and manage time effectively
Preferred Qualifications
- Entry-level experience in inside sales or customer service
- High school diploma or equivalent
- Familiarity with Customer Relationship Management (CRM) software such as Housecall pro or Jobber
- Strong written communication skills for follow-up messaging
- Proficiency in appointment scheduling and sales techniques