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Inside Sales Support Jobs (NOW HIRING)

5th HQ

Inside Sales Support

Pompano Beach, FL

$18 - $20/hr

Inside Sales Support/Administrative Assistant Overview: Are you a proactive communicator with a knack for providing exceptional customer service? Join our team as an Inside Sales Support ...

Pella of Dayton

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Inside Sales Support

Dayton, OH · On-site

$20 - $22/hr

Inside Sales Support Work Location: Pella of Dayton - Kettering Location Position Overview: The Inside Sales Consultant role is designed to support the outside Trade and Commercial Sales team with ...

Living Earth

Inside Sales Support

Conroe, TX

The Inside Sales Support position provides sales, administrative, and customer service support for Living Earth's landscape materials operations. This role assists customers with pricing, quotes ...

Signarama

Inside Sales Support Specialist

Lynnwood, WA · On-site

$18 - $22/hr

As an Inside Sales Support Specialist at Signarama, you will be the first point of contact for our customers, helping them bring their signage visions to life while supporting our internal marketing ...

Signarama

Inside Sales Support Specialist

Tysons, VA · On-site

$20/hr

As an Inside Sales Support Specialist at Signarama, you will be the first point of contact for our customers, helping them bring their signage visions to life while supporting our internal marketing ...

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$51.5K

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How much do inside sales support jobs pay per year?

As of Jun 5, 2026, the average yearly pay for inside sales support in the United States is $51,470.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,500.00 and $59,000.00 per year, depending on experience, location, and employer.

What are some of the most common challenges faced in an Inside Sales Support role, and how can they be overcome?

One of the most common challenges in Inside Sales Support is managing a high volume of inquiries while maintaining accuracy and responsiveness. Balancing administrative tasks with proactive communication requires strong organizational skills and effective use of customer relationship management (CRM) tools. Additionally, collaborating with account managers and external sales teams to ensure consistent messaging and timely follow-ups can be demanding, but regular team meetings and clear documentation help streamline processes. Continual learning and adapting to new sales technologies also play a key role in overcoming these challenges and excelling in the position.

What is an Inside Sales Support role?

An Inside Sales Support role involves assisting the sales team with tasks such as managing customer accounts, processing orders, generating leads, and providing product information. These professionals typically work from an office or remotely, communicating with clients via phone, email, or other online platforms. Their main goal is to help the sales team achieve targets by handling administrative tasks, following up with prospects, and ensuring customer satisfaction throughout the sales process.

What is the difference between Inside Sales Support vs Customer Service Representative?

AspectInside Sales SupportCustomer Service Representative
Primary RoleSupports sales team by generating leads, processing orders, and assisting with sales activitiesHandles customer inquiries, provides product information, and resolves issues
Work EnvironmentOffice-based, sales-focused, often collaborating with sales and marketing teamsOffice or call center, customer-focused, interacting directly with clients
Required SkillsCommunication, sales support, CRM proficiency, product knowledgeCommunication, problem-solving, customer service skills, CRM familiarity

While both roles involve communication and support, Inside Sales Support primarily focuses on aiding the sales process and generating revenue, whereas Customer Service Representatives concentrate on maintaining customer satisfaction and resolving issues. Both roles often require similar skills and tools, but their main objectives differ within the customer and sales lifecycle.

What are the key skills and qualifications needed to thrive as an Inside Sales Support professional, and why are they important?

To thrive as an Inside Sales Support professional, you need strong communication skills, attention to detail, and a basic understanding of sales processes, often supported by a degree in business or related experience. Familiarity with CRM systems like Salesforce, proficiency in Microsoft Office, and possibly knowledge of order management software are typically required. Excellent organizational skills, problem-solving abilities, and a customer-oriented mindset help individuals stand out in this role. These skills are crucial for efficiently managing sales operations, supporting sales teams, and ensuring a seamless customer experience.
More about Inside Sales Support jobs
What cities are hiring for Inside Sales Support jobs? Cities with the most Inside Sales Support job openings:
What states have the most Inside Sales Support jobs? States with the most job openings for Inside Sales Support jobs include:
What job categories do people searching Inside Sales Support jobs look for? The top searched job categories for Inside Sales Support jobs are:
Inside Sales Support jobs near you
Infographic showing various Inside Sales Support job openings in the United States as of May 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $51,470 per year, or $24.7 per hour.
Inside Sales Support

Inside Sales Support

TopFlite Components

Homestead, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Job description

TopFlite Components, a division of kSARIA Corporation, is a vertically integrated manufacturer of electrical interconnect products. TopFlite Components manufactures a wide array of high-quality connector products from circular, D-Sub, push-pull, micro-miniature, PCB mount, Micro-D, power, hermetic, filter, Mil-Spec equivalent,with an extensive line of backshells, mold/shrink boot adapters, protective covers, shield termination and custom design interconnect products.
TopFlite is seeking an Inside Sales Support person who will be the primary interface between customers and the internal organization during the sales process. The Inside Sales Support Rep will support the sales team with new and existing accounts and orders, be able to effectively communicate the status of the daily work schedule with internal and external teams. This role will be responsible for all sales support tasks and working cross functionally to get updates and ensure follow through. Strict attention to detail is required to ensure customer satisfaction.
TopFlite offers a great suite of benefits including medical, dental, vision, group term life, long term disability, paid time off, 12 paid holidays, 401(k) with a match and several voluntary plans.
The Inside Sales Support Rep will have the following responsibilities:
  • Support sales team with new and existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales.
  • Manage incoming calls
  • Process Incoming and outgoing quotes
  • Submits pricing requests to the sales manager
  • Submits orders to sales manager for review and approval.
  • Place or cancel orders in ERP system
  • Support customer request for information
  • Submits RMA requests to QA Manager & Sales Team
  • Provides approved RMA's to customers
  • Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
  • Keep records of customer interactions, process customer accounts and file documents
  • Compile reports on overall customer satisfaction
  • Contributes to team effort by accomplishing related results as needed.
  • The Inside Sales Support Rep will report director to the VP Business Development at TopFlite.

PM19
Requirements
  • The Inside Sales Support Rep should be polished with an effective phone presence with excellent verbal and written communication skills
  • Time management skills
  • Exemplifies self-directed and focused work ethic
  • Proven qualification ability
  • Excellent sales and customer service skills
  • Strong analytical and problem-solving skills; attention to detail
  • Proven ability to build and maintain relationships with clients
  • Proficient with Microsoft Office Suite or related software.

TopFlite, a division of kSARIA Corporation is an Equal Opportunity Employer/Disabilities/Veterans

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