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Inside Sales Support Jobs in Michigan (NOW HIRING)

The Inside Sales Representative will have direct contact with both customers and vendors, and will ... Support sales team in administrative tasks. * Interact with both customers and vendors to complete ...

The Inside Sales Representative will have direct contact with both customers and vendors, and will ... Support sales team in administrative tasks. * Interact with both customers and vendors to complete ...

The Inside Sales Representative II supports the Garden Inside Sales team by identifying and qualifying new business, strengthening customer relationships, and executing sales strategies. This role ...

You will manage inbound calls, prepare and sell estimates, support technician scheduling and ... inside sales, customer service, or a related role Exceptional multitasking ability - comfortable ...

You will manage inbound calls, prepare and sell estimates, support technician scheduling and ... inside sales, customer service, or a related role • Exceptional multitasking ability ...

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Inside Sales Support information

See Michigan salary details

$20.9K

$44.9K

$73.2K

How much do inside sales support jobs pay per year?

As of Jul 30, 2026, the average yearly pay for inside sales support in Michigan is $44,861.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,400.00 and $51,400.00 per year, depending on experience, location, and employer.

What does an inside sales support do?

An inside sales support professional assists the sales team by managing customer inquiries, processing orders, and providing product information. They often use customer relationship management (CRM) software and communicate primarily via phone, email, or chat to help maintain client relationships and support sales activities.

What are some of the most common challenges faced in an Inside Sales Support role, and how can they be overcome?

One of the most common challenges in Inside Sales Support is managing a high volume of inquiries while maintaining accuracy and responsiveness. Balancing administrative tasks with proactive communication requires strong organizational skills and effective use of customer relationship management (CRM) tools. Additionally, collaborating with account managers and external sales teams to ensure consistent messaging and timely follow-ups can be demanding, but regular team meetings and clear documentation help streamline processes. Continual learning and adapting to new sales technologies also play a key role in overcoming these challenges and excelling in the position.

Can you make $500,000 a year in sales?

Inside sales support roles typically do not earn $500,000 annually, as salaries are usually based on base pay plus commissions or bonuses. High earnings in sales often depend on factors such as industry, sales volume, experience, and commission structure, with top performers in certain sectors potentially reaching high six-figure incomes. However, achieving $500,000 in a year is uncommon for this role alone without significant commission or additional incentives.

What is the highest salary for sales support?

The highest salary for an Inside Sales Support role can reach up to $70,000 to $80,000 annually, especially with experience, specialized skills, and in certain industries or regions. Top earners often have strong communication skills, familiarity with CRM tools, and a proven track record of supporting sales teams effectively.

What is an Inside Sales Support role?

An Inside Sales Support role involves assisting the sales team with tasks such as managing customer accounts, processing orders, generating leads, and providing product information. These professionals typically work from an office or remotely, communicating with clients via phone, email, or other online platforms. Their main goal is to help the sales team achieve targets by handling administrative tasks, following up with prospects, and ensuring customer satisfaction throughout the sales process.

What is the difference between Inside Sales Support vs Customer Service Representative?

AspectInside Sales SupportCustomer Service Representative
Primary RoleSupports sales team by generating leads, processing orders, and assisting with sales activitiesHandles customer inquiries, provides product information, and resolves issues
Work EnvironmentOffice-based, sales-focused, often collaborating with sales and marketing teamsOffice or call center, customer-focused, interacting directly with clients
Required SkillsCommunication, sales support, CRM proficiency, product knowledgeCommunication, problem-solving, customer service skills, CRM familiarity

While both roles involve communication and support, Inside Sales Support primarily focuses on aiding the sales process and generating revenue, whereas Customer Service Representatives concentrate on maintaining customer satisfaction and resolving issues. Both roles often require similar skills and tools, but their main objectives differ within the customer and sales lifecycle.

What are the key skills and qualifications needed to thrive as an Inside Sales Support professional, and why are they important?

To thrive as an Inside Sales Support professional, you need strong communication skills, attention to detail, and a basic understanding of sales processes, often supported by a degree in business or related experience. Familiarity with CRM systems like Salesforce, proficiency in Microsoft Office, and possibly knowledge of order management software are typically required. Excellent organizational skills, problem-solving abilities, and a customer-oriented mindset help individuals stand out in this role. These skills are crucial for efficiently managing sales operations, supporting sales teams, and ensuring a seamless customer experience.

What jobs pay 4000 a week without a degree?

Inside Sales Support roles can sometimes pay around $4,000 per week through commissions and bonuses, especially in high-demand industries like technology or medical sales. Success in such roles often depends on strong communication skills, product knowledge, and sales performance, with some positions offering uncapped earning potential without requiring a degree.
Infographic showing various Inside Sales Support job openings in Michigan as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $44,861 per year, or $21.6 per hour.

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Medical, Dental, Vision, Life, Retirement

Re-posted 18 days ago


Job description

Description

Inside Sales Support
Job Details


Hours: Full-time, Monday to Friday, NO holidays, NO weekends, OT is rarely available

Location: Troy, MI Inside Sales Department

Benefits: Medical, Dental, Vision, 401k, 401k Match, Long/Short-Term Disability, Voluntary/Life Insurance, and More!


Description

POSITION SUMMARY:

Responds to requests (via customer phone calls, e-mail inquiries, web orders and facsimile transmissions) for equipment parts, supplies and accessories.


ESSENTIAL RESPONSIBILITIES, AUTHORITIES AND EXPECTATIONS:

  • Respond to incoming calls, emails, and fax requests from customers.
  • Provide quotes to customers upon request.
  • Request current/updated vendor pricing and update in SAGE100 accordingly.
  • Enter sales orders into SAGE100 database.
  • Maintain consistent and accurate order entry.
  • Follow up with customers/vendors/TED warehouses on delinquent/backorders accordingly.
  • Acknowledge customer feedback and engage the proper parties for resolution and documentation/logging when applicable.
  • Enter new customer information into CRM and SAGE100 databases.
  • Maintain and update customer information in SAGE100.
  • Update film pricing for contract customers.
  • Work with Accounting team to correct customers on credit hold.
  • Cross train with other team members.
  • Perform other duties as assigned.

Requirements

Requirements

QUALIFICATIONS: Excellent oral/written communication skills. Knowledge of MS Office (Word, Excel). SAGE100 experience. Excellent phone etiquette. Detail-oriented (performs in a manner that will prevent errors and omissions). Ability to read and interpret complex customer purchase orders with minimal supervision.


EDUCATION and/or EXPERIENCE: High School Diploma or GED equivalent required. Associate's degree preferred. Minimum of 2 years Customer Service experience. NDT experience preferred. Ability to read and interpret documents such as safety rules, operating instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.