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Inside Sales Support Jobs in Michigan (NOW HIRING)

Moba Group

Inside Sales Representative

Wixom, MI · On-site

The Inside Sales Representative plays a key role in identifying new business opportunities and re ... This position focuses on proactive outreach, lead qualification, and pipeline support. It also ...

Foundation Building Materials

Inside Sales

Ypsilanti, MI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Service & Sales Support * Maintain professional, courteous communication with customers ... High school diploma or equivalent required * 2+ years inside sales experience (incoming call ...

Mr.Handyman

Inside Sales

Ann Arbor, MI · On-site

  • Medical

  • Retirement

  • PTO

You will manage inbound calls, prepare and sell estimates, support technician scheduling and ... inside sales, customer service, or a related role Exceptional multitasking ability - comfortable ...

Foundation Building Materials

Inside Sales

Ypsilanti, MI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Service & Sales Support * Maintain professional, courteous communication with customers ... High school diploma or equivalent required * 2+ years inside sales experience (incoming call ...

Foundation Building Materials

Inside Sales

Ypsilanti, MI

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Service & Sales Support * Maintain professional, courteous communication with customers ... High school diploma or equivalent required * 2+ years inside sales experience (incoming call ...

Mr. Handyman

Inside Sales

Ann Arbor, MI · On-site

  • Medical

  • Retirement

  • PTO

You will manage inbound calls, prepare and sell estimates, support technician scheduling and ... inside sales, customer service, or a related role • Exceptional multitasking ability ...

CaptiveAire

Technical Inside Sales Engineer

Farmington Hills, MI

$59K - $74K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This position will involve applications engineering and inside sales support. Sales Engineers should be comfortable working in a result-driven, fast-paced environment. Position will involve extensive ...

CrossFire Group

Inside Sales

Detroit, MI · On-site

$55K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Inside Sales Representative Detroit, MI (Onsite) Direct Hire | $55,000-$65,000 + Bonus + Phantom ... Partner with Regional Sales Managers to support customer retention and territory growth. * Track ...

CaptiveAire

Technical Inside Sales Engineer

Farmington Hills, MI · On-site

$59K - $74K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This position will involve applications engineering and inside sales support. Sales Engineers should be comfortable working in a result-driven, fast-paced environment. Position will involve extensive ...

gulfeagle

Inside Sales

Romulus, MI

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

INSIDE SALES Gulfeagle Supply is searching for a personable individual with a passion for people ... Provide support, product availability, pricing, and delivery information to the Territory Manager ...

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Showing results 21-40

All JobsInside Sales Support JobsInside Sales Support Jobs in Michigan

Inside Sales Support information

See Michigan salary details

$20.9K

$44.9K

$73.2K

How much do inside sales support jobs pay per year?

As of Aug 15, 2026, the average yearly pay for inside sales support in Michigan is $44,861.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,400.00 and $51,400.00 per year, depending on experience, location, and employer.

What are some of the most common challenges faced in an inside sales support role, and how can they be overcome?

One of the most common challenges in Inside Sales Support is managing a high volume of inquiries while maintaining accuracy and responsiveness. Balancing administrative tasks with proactive communication requires strong organizational skills and effective use of customer relationship management (CRM) tools. Additionally, collaborating with account managers and external sales teams to ensure consistent messaging and timely follow-ups can be demanding, but regular team meetings and clear documentation help streamline processes. Continual learning and adapting to new sales technologies also play a key role in overcoming these challenges and excelling in the position.

What is an inside sales support?

An Inside Sales Support role involves assisting the sales team with tasks such as managing customer accounts, processing orders, generating leads, and providing product information. These professionals typically work from an office or remotely, communicating with clients via phone, email, or other online platforms. Their main goal is to help the sales team achieve targets by handling administrative tasks, following up with prospects, and ensuring customer satisfaction throughout the sales process.

What is the difference between Inside Sales Support vs Customer Service Representative?

AspectInside Sales SupportCustomer Service Representative
Primary RoleSupports sales team by generating leads, processing orders, and assisting with sales activitiesHandles customer inquiries, provides product information, and resolves issues
Work EnvironmentOffice-based, sales-focused, often collaborating with sales and marketing teamsOffice or call center, customer-focused, interacting directly with clients
Required SkillsCommunication, sales support, CRM proficiency, product knowledgeCommunication, problem-solving, customer service skills, CRM familiarity

While both roles involve communication and support, Inside Sales Support primarily focuses on aiding the sales process and generating revenue, whereas Customer Service Representatives concentrate on maintaining customer satisfaction and resolving issues. Both roles often require similar skills and tools, but their main objectives differ within the customer and sales lifecycle.

What are the key skills and qualifications needed to thrive as an inside sales support professional?

To thrive as an Inside Sales Support professional, you need strong communication skills, attention to detail, and a basic understanding of sales processes, often supported by a degree in business or related experience. Familiarity with CRM systems like Salesforce, proficiency in Microsoft Office, and possibly knowledge of order management software are typically required. Excellent organizational skills, problem-solving abilities, and a customer-oriented mindset help individuals stand out in this role. These skills are crucial for efficiently managing sales operations, supporting sales teams, and ensuring a seamless customer experience.

What are popular job titles related to Inside Sales Support jobs in Michigan?

For Inside Sales Support jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Inside Sales Support jobs in Michigan look for?

The top searched job categories for Inside Sales Support jobs in Michigan are:

Inside Sales Support jobs near you
Infographic showing various Inside Sales Support job openings in Michigan as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $44,861 per year, or $21.6 per hour.

Inside Sales Representative

Moba Group

Wixom, MI • On-site

Full-time

Posted 4 days ago

Job description

Summary:
The Inside Sales Representative plays a key role in identifying new business opportunities and re-engaging inactive ("sleeping") customers. This position focuses on proactive outreach, lead qualification, and pipeline support. It also involves staying informed about product offerings and industry trends to ensure high-quality lead generation and value-based sales support. Leads are handed off to Area Sales Managers (ASMs) and Junior ASMs, The specialist will also follow up on these leads to support conversion, maintain CRM records, and ensure a consistent pipeline of opportunities
Essential Duties and Responsibilities:
Customer Reactivation & Lead Generation
  • Proactively reach out to dormant ("sleeping") customers to uncover sales opportunities.
  • Identify and research new prospects using outbound phone calls, emails, and digital tools.
  • Participate in industry trade shows and events to build brand awareness and generate leads.

Lead Qualification & Sales Support
  • Qualify prospects by conducting discovery conversations to assess interest and fit.
  • Apply a customer-centric, value-based selling approach to better understand customer pain points and what they value most.
  • Collaborate with ASMs and Jr. ASMs to ensure smooth lead handoffs and sales continuity.
  • Follow up on lead handoffs to monitor progress and assist with further engagement.

Product Knowledge & Collaboration
  • Stay current on product offerings, features, and benefits to confidently support sales discussions.
  • Work closely with the sales and product management teams to understand product advantages and market positioning.
  • Share relevant product information with customers during outreach to provide value-driven solutions.

CRM Management & Reporting
  • Maintain accurate lead data, activity records, and communication logs in the CRM system.
  • Generate and share weekly reports on outreach activity, lead status, and performance metrics.
  • Track response rates, lead conversion trends, and outreach effectiveness.

Market Research & Intelligence
  • Conduct market research to identify trends, customer behaviors, and competitor activities.
  • Gather and report insights to the sales and marketing teams to inform strategy.
  • Identify emerging customer needs and new areas of opportunity

Requirements
Qualifications/Skills/Experience: Proven sales experience in a technical or industrial equipment sales or sales support role, preferably within the agricultural or food processing sector.
  • Strong communication and customer service skills.
  • Proficiency in using CRM and office software (e.g., Microsoft Office Suite).
  • Excellent organizational and multitasking abilities.
  • Attention to detail and a high degree of accuracy.
  • Knowledge of the industry or products may be advantageous.

Education: Bachelor's degree in business, Engineering, Sales, Marketing, or a related field (or equivalent experience)
Other Requirements: Willingness to travel to meet with clients and attend industry events (if required), ability to work collaboratively in a team environment

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