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Inside Sales Rep Customer Service Jobs (NOW HIRING)

Glass Doctor

Customer Service Representative

Albany, NY · On-site

$16 - $21.50/hr

Inside Sales Representative/ Customer Service Representative Do you love meeting new people? Do you focus on customer service? Then keep reading How about growing your skills and income at a company ...

Southeastern Sign Supply

Be Seen First

Inside Sales Customer Service Representative

Apex, NC · On-site

$38K - $55K/yr

Job Summary The Inside Sales Customer Service Representative (CSR) receives incoming orders from customers by phone and email. Acts as a liaison between the customer, sales team, and production print ...

Reece Group

Inside Sales Representative

Fort Myers, FL · On-site

Account Manager, Account Representative, Inside Sales Rep, Parts Sales Representative, Customer Service Representative, Counter Sales Rep. Plumbing & Waterworks: Related Service Occupational Codes ...

Integr8staff

Inside Sales Representative

Union City, CA · On-site

$26 - $27/hr

Job Title -Inside Sales Representative Company Location -Union City, CA On-site, Full Time, Non ... He/she will provide customer service and serves as customer service points of contact as well as ...

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Inside Sales Rep Customer Service information

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$24K

$51.5K

$84K

How much do inside sales rep customer service jobs pay per year?

As of Jun 9, 2026, the average yearly pay for inside sales rep customer service in the United States is $51,470.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,500.00 and $59,000.00 per year, depending on experience, location, and employer.

What is the difference between Inside Sales Rep Customer Service vs Inside Sales Representative?

AspectInside Sales Rep Customer ServiceInside Sales Representative
Primary FocusCustomer support and retention, handling inquiries, resolving issuesGenerating sales, prospecting, closing deals
Required SkillsCustomer service, communication, problem-solvingSales techniques, negotiation, product knowledge
Work EnvironmentCall centers, customer support teamsSales teams, business offices
Common CertificationsCustomer service certifications, CRM trainingSales certifications, CRM experience

While both roles involve communication and client interaction, Inside Sales Rep Customer Service primarily focuses on supporting existing customers and resolving issues, whereas Inside Sales Representative emphasizes generating new sales and closing deals. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What are the key skills and qualifications needed to thrive as an Inside Sales Rep Customer Service, and why are they important?

To thrive as an Inside Sales Rep Customer Service, you need strong sales acumen, product knowledge, and a high school diploma or equivalent, often with additional training in sales or customer support. Familiarity with customer relationship management (CRM) software, phone systems, and order processing tools is typically required. Exceptional communication, active listening, and problem-solving skills help build rapport and resolve customer issues effectively. These abilities are crucial for driving sales, fostering customer loyalty, and achieving performance targets in a competitive environment.

What does an Inside Sales Rep Customer Service do?

An Inside Sales Rep Customer Service professional is responsible for handling sales activities and customer inquiries from within the office rather than meeting clients face-to-face. They proactively reach out to potential and existing customers, provide product or service information, and process sales orders. Additionally, they address customer questions, resolve issues, and ensure a positive experience to foster customer loyalty and repeat business.

How does an Inside Sales Rep Customer Service professional typically collaborate with other departments to ensure customer satisfaction?

Inside Sales Rep Customer Service professionals often work closely with teams such as marketing, logistics, and technical support to address customer inquiries and resolve issues efficiently. They may coordinate with the sales team to follow up on leads, update order statuses, and ensure client needs are met throughout the sales process. Regular communication and teamwork are essential, as these reps act as a bridge between customers and the company, helping to streamline solutions and deliver a positive customer experience.
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What job categories do people searching Inside Sales Rep Customer Service jobs look for? The top searched job categories for Inside Sales Rep Customer Service jobs are:
Inside Sales Rep Customer Service jobs near you

Customer Service / Inside Sales Representative

Primetime Vision Marketing

Buffalo, NY • On-site

Other

Posted 27 days ago

Job description

Company Description

At Primetime Vision Marketing we have developed many successful marketing campaigns that can reach your ideal customers where it matters most.

Primetime Vision Marketing works hand in hand with some of the biggest retailers in the world to offer their customers a unique shopping experience that can not only help educate the customer but also give each customer the right information to help make the best decision for them or their family. These campaigns happen in-store and can dramatically increase sales for our clients products or services.

Job Description

Primetime Vision Marketing is one of the top promotional marketing firms and is seeking motivated and hard-working Inside Sales Reps to join our growing team. The goal of this position is to expand our clients brand from face to face sales and marketing strategies inside Big Box Retail locations. If you are someone who is seeking a company to grow with and are looking to begin an exciting career in sales and marketing, this is the opportunity for you.

Job Responsibilities:

As an Inside Sales Rep, you will participate in face to face sales with customers. Inside Sales Reps will be cross-trained in promotional sales events, direct sales techniques, customer service, leadership skills, and in classroom training of products. Inside Sales Reps will have travel and networking opportunities. All Inside Sales Reps receive full, hands on training from top leaders in our company.

Our Inside Sales Rep team have backgrounds from a wide range of fields, however the following are an assset:

  • Sales
  • Management
  • Marketing
  • Public Relations
  • Retail
  • Customer Service
  • Sports
  • Military
  • Restaurant/Bartender
  • Events
  • Advertising

Benefits:

Our team loves working with us for more than just the fun, professional environment. All Inside Sales Reps receive:

  • Structured Growth Opportunities
  • Networking Opportunities
  • Travel Opportunities (Optional)
  • Teaching & Training
  • Guaranteed Weekly Base Pay
  • Bonus Opportunities
  • Leadership Training
Qualifications

We are looking for dynamic, motivated individuals to fill the Inside Sales Rep role who are driven to be successful in their chosen career. There will be management opportunities in the future for the right individual. 

  • Must be a Self-Starter
  • Strong Time Management Skills
  • Ability to Build Strong Relationships
  • Enjoys Being Around People
  • Positive Mental Attitude
  • Must be a Hard-Worker Motivated by Success
  • Excellent Communicaition Skills
Additional Information

All your information will be kept confidential according to EEO guidelines.

Apply