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Inside Sales Rep Customer Service Jobs (NOW HIRING)

Glass Doctor

Customer Service Representative

Albany, NY · On-site

$16 - $21.50/hr

Inside Sales Representative/ Customer Service Representative Do you love meeting new people? Do you focus on customer service? Then keep reading How about growing your skills and income at a company ...

Glass Doctor Canada

Customer Service Representative

Albany, NY · On-site

$16 - $21.50/hr

Inside Sales Representative/ Customer Service Representative Do you love meeting new people? Do you focus on customer service? Then keep reading How about growing your skills and income at a company ...

Southeastern Sign Supply

Be Seen First

Inside Sales Customer Service Representative

Apex, NC · On-site

$38K - $55K/yr

Job Summary The Inside Sales Customer Service Representative (CSR) receives incoming orders from customers by phone and email. Acts as a liaison between the customer, sales team, and production print ...

Glass Doctor®

Customer Service Representative

Colonie, NY · On-site

$15.50 - $21/hr

Inside Sales Representative/ Customer Service Representative Do you love meeting new people? Do you focus on customer service? Then keep reading How about growing your skills and income at a company ...

Mustang Cat

Inside Sales Representative

Willis, TX · On-site

Machinery Inside Sales Representative - Katy, TX (Inside Sales Representative | Heavy Equipment ... Excellent customer service and relationship-building skills * Professional communication skills ...

Reece Group

Inside Sales Representative

Haymarket, VA · On-site

Account Manager, Account Representative, Inside Sales Rep, Parts Sales Representative, Customer Service Representative, Counter Sales Rep. Plumbing & Waterworks: Related Service Occupational Codes ...

Integr8staff

Inside Sales Representative

Union City, CA · On-site

$26 - $27/hr

Job Title -Inside Sales Representative Company Location -Union City, CA On-site, Full Time, Non ... He/she will provide customer service and serves as customer service points of contact as well as ...

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How much do inside sales rep customer service jobs pay per year?

As of Jun 8, 2026, the average yearly pay for inside sales rep customer service in the United States is $51,470.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,500.00 and $59,000.00 per year, depending on experience, location, and employer.

What is the difference between Inside Sales Rep Customer Service vs Inside Sales Representative?

AspectInside Sales Rep Customer ServiceInside Sales Representative
Primary FocusCustomer support and retention, handling inquiries, resolving issuesGenerating sales, prospecting, closing deals
Required SkillsCustomer service, communication, problem-solvingSales techniques, negotiation, product knowledge
Work EnvironmentCall centers, customer support teamsSales teams, business offices
Common CertificationsCustomer service certifications, CRM trainingSales certifications, CRM experience

While both roles involve communication and client interaction, Inside Sales Rep Customer Service primarily focuses on supporting existing customers and resolving issues, whereas Inside Sales Representative emphasizes generating new sales and closing deals. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What are the key skills and qualifications needed to thrive as an Inside Sales Rep Customer Service, and why are they important?

To thrive as an Inside Sales Rep Customer Service, you need strong sales acumen, product knowledge, and a high school diploma or equivalent, often with additional training in sales or customer support. Familiarity with customer relationship management (CRM) software, phone systems, and order processing tools is typically required. Exceptional communication, active listening, and problem-solving skills help build rapport and resolve customer issues effectively. These abilities are crucial for driving sales, fostering customer loyalty, and achieving performance targets in a competitive environment.

What does an Inside Sales Rep Customer Service do?

An Inside Sales Rep Customer Service professional is responsible for handling sales activities and customer inquiries from within the office rather than meeting clients face-to-face. They proactively reach out to potential and existing customers, provide product or service information, and process sales orders. Additionally, they address customer questions, resolve issues, and ensure a positive experience to foster customer loyalty and repeat business.

How does an Inside Sales Rep Customer Service professional typically collaborate with other departments to ensure customer satisfaction?

Inside Sales Rep Customer Service professionals often work closely with teams such as marketing, logistics, and technical support to address customer inquiries and resolve issues efficiently. They may coordinate with the sales team to follow up on leads, update order statuses, and ensure client needs are met throughout the sales process. Regular communication and teamwork are essential, as these reps act as a bridge between customers and the company, helping to streamline solutions and deliver a positive customer experience.
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Inside Sales Rep Customer Service jobs near you

Inside Sales Representative

FASTSIGNS #122601

East Brunswick, NJ

$21/hr

Part-time

Posted 13 hours ago

Job description

Inside Sales Rep Position Also Known As:Customer Service Representative (CSR), Visual Communications Specialist (VCS), Sales Associate
Job Summary
FASTSIGNS of East Brunswick is looking for an individual with a strong desire to succeed, the ability to develop lasting relationships, and the skills to close sales through a consultative sales approach.
FastSigns in a national franchise leader in designing, producing, and installing signs and other visual communications.
Our ideal Inside Sales Rep is a detail oriented, outgoing, focused, and motivated individual with excellent listening skills who can deliver an extraordinary customer experience. You will be responsible for sales activities within the FASTSIGNS center and will serve as the first point of contact for walk-ins, emails, and telephone customers.
Responsibilities and Duties

  • The Inside Sales Rep sells consultatively and makes recommendations to prospects and clients using various FASTSIGNS products
  • Follows up on new leads and referrals resulting from telephone, marketing, and email activity
  • Demonstrates the ability to carry on a business conversation with customers
  • Prepares estimates and establishes/maintains estimate follow up procedures
  • Communicates with customers on order status and changes in the production schedule
  • Executes a variety of marketing functions, including database mailings, thank you cards, press releases, etc.
  • Helps as needed with reports, closeout, invoices, and required paperwork
  • Identifies and resolves customer satisfaction issues
  • Establishes and maintains effective team relationships with all support departments
  • Follows all company policies, procedures, and business ethics codes
  • Assist in sign production
Qualifications and Skills

  • High school diploma or GED required
  • At least 1 year in retail or inside sales with excellent customer service experience
  • Experience resolving customer satisfaction issues
  • Experience working under pressure with multiple tasks/projects
  • Proficient computer and internet skills
  • Strong verbal and written communication skills
  • Basic math skills
  • Strong organizational and time management skills
Benefits

  • Paid Holidays