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Inside Sales Rep Customer Service Jobs (NOW HIRING)

Glass Doctor Canada

Customer Service Rep

Watertown, NY · On-site

$17 - $23/hr

Inside Sales Representative/ Customer Service Representative Do you love meeting new people? Do you focus on customer service? Then keep reading How about growing your skills and income at a company ...

Air Duct Maintenance, Inc.

Be Seen First

Inside Sales Representative

Pittsburgh, PA · On-site

$45K/yr

Inside Sales Representative / Customer Service Location: Bakerstown, PA Schedule: Monday-Friday, 7:45 AM-4:30 PM Compensation: Base Salary + Commission Job Type: Full-Time, In-Office Start an ...

Black Diamond

Inside Sales Representative

Uniontown, PA · On-site

$18 - $20/hr

The Inside Sales Representative plays a critical role in driving revenue growth within the heavy ... Knowledge of the rental and leasing services industry trends and customer needs. * Proven ...

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How much do inside sales rep customer service jobs pay per year?

As of Aug 29, 2026, the average yearly pay for inside sales rep customer service in the United States is $51,470.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,500.00 and $59,000.00 per year, depending on experience, location, and employer.

What does an inside sales rep customer service do?

An Inside Sales Rep Customer Service professional is responsible for handling sales activities and customer inquiries from within the office rather than meeting clients face-to-face. They proactively reach out to potential and existing customers, provide product or service information, and process sales orders. Additionally, they address customer questions, resolve issues, and ensure a positive experience to foster customer loyalty and repeat business.

What are the key skills and qualifications needed to thrive as an inside sales rep customer service?

To thrive as an Inside Sales Rep Customer Service, you need strong sales acumen, product knowledge, and a high school diploma or equivalent, often with additional training in sales or customer support. Familiarity with customer relationship management (CRM) software, phone systems, and order processing tools is typically required. Exceptional communication, active listening, and problem-solving skills help build rapport and resolve customer issues effectively. These abilities are crucial for driving sales, fostering customer loyalty, and achieving performance targets in a competitive environment.

How does an inside sales rep customer service typically collaborate with other departments to ensure customer satisfaction?

Inside Sales Rep Customer Service professionals often work closely with teams such as marketing, logistics, and technical support to address customer inquiries and resolve issues efficiently. They may coordinate with the sales team to follow up on leads, update order statuses, and ensure client needs are met throughout the sales process. Regular communication and teamwork are essential, as these reps act as a bridge between customers and the company, helping to streamline solutions and deliver a positive customer experience.

What is the difference between Inside Sales Rep Customer Service vs Inside Sales Representative?

AspectInside Sales Rep Customer ServiceInside Sales Representative
Primary FocusCustomer support and retention, handling inquiries, resolving issuesGenerating sales, prospecting, closing deals
Required SkillsCustomer service, communication, problem-solvingSales techniques, negotiation, product knowledge
Work EnvironmentCall centers, customer support teamsSales teams, business offices
Common CertificationsCustomer service certifications, CRM trainingSales certifications, CRM experience

While both roles involve communication and client interaction, Inside Sales Rep Customer Service primarily focuses on supporting existing customers and resolving issues, whereas Inside Sales Representative emphasizes generating new sales and closing deals. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

Is inside sales a hard job?

Inside sales representatives often face a challenging workload that requires strong communication, persistence, and the ability to handle rejection. Success in this role depends on skills such as product knowledge, customer service, and using sales tools like CRM software, with many positions demanding consistent performance and meeting sales targets.

Is remote inside sales rep customer service a stressful job?

Remote inside sales representative customer service roles can be stressful due to targets, customer interactions, and the need for strong communication skills. Managing high call volumes and meeting sales goals while maintaining customer satisfaction are common challenges in this position.

What is inside sales customer service?

Inside sales customer service involves handling sales and customer interactions remotely, typically via phone, email, or online chat. It requires strong communication skills, product knowledge, and the use of customer relationship management (CRM) tools to support sales processes and ensure customer satisfaction.
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Inside Sales Rep Customer Service jobs near you

Inside Sales Representative

TWO MEN AND A TRUCK®

Wauwatosa, WI

$70K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Two Men and a Truck rating

4.8

Company rating: 4.8 out of 10

Based on 78 frontline employees who took The Breakroom Quiz

22nd of 29 rated removal and storage companies

Job description

Hiring Immediately!
Full-Time, Inside Sales Representative Positions Available at the Milwaukee TWO MEN AND A TRUCK® franchise!
The Inside Sales Representative is responsible for growing sales by partnering with other franchise staff to provide outstanding customer service to all TWO MEN AND A TRUCK® customers through in-depth knowledge of company products and services.
WHAT WE OFFER
  • Pay Rate: $50,000 - $70,000 average earning potential (hourly pay plus monthly incentives and uncapped commission), with top inside sales representatives earning over $70,000 annually.
  • Health, Vision, and Dental Insurance offered
  • Life Insurance provided to employees after 30 days
  • Paid training, career development, and advancement opportunities
  • Weekly paychecks amp; direct deposit available
  • 401(k), 401(k) match, and PTO
  • Employment Assistance Program
WHAT WE LOOK FOR
  • Previous sales (inside sales/outside sales), Customer Service Representative (CSR) and/or Account Representative experience preferred
  • Excellent customer service skills (friendly, courteous, and helpful)
  • Effective listening and communication skills; good grammar, voice and diction
  • Good organizational and time management skills
  • Ability to analyze and solve problems effectively
  • Accurate; consistent attention to detail
  • Demonstrated understanding and application of effective selling strategies and techniques
  • Confidence to initiate customer contact, and comfortable asking for the sale
  • Strong team player who works productively with a wide range of people and personalities
  • Comfortable in a fast-paced environment; able to adapt quickly to changing priorities
  • Basic computer and keyboarding skills; able to perform basic business math
  • Able to present a professional image at all times to customers and vendors
  • Demonstrated integrity, ethical standards, and commitment to TWO MEN AND A TRUCK® Core Values
  • Must be proficient with all Microsoft applications
  • Complete and pass a criminal background check and drug screening
  • Valid Wisconsin driver’s license with a clean driving record
  • Bilingual is a plus
WHAT YOU'LL DO
  • Provide outstanding customer service on all calls and online inquiries
  • Recommend moving services and products based on cost, availability, and customer specifications
  • Input information into internal move software to provide accurate moving estimates and schedule moves
  • Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns
  • Prepare move-related paperwork and documents
This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK® franchise located in Wauwatosa, Wisconsin. The employer at this location is Lightner and Lightner, Inc.

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