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Inside Sales Rep Customer Service Jobs (NOW HIRING)

Glass Doctor Canada

Customer Service Rep

Watertown, NY · On-site

$17 - $23/hr

Inside Sales Representative/ Customer Service Representative Do you love meeting new people? Do you focus on customer service? Then keep reading How about growing your skills and income at a company ...

Glass Doctor

Customer Service Representative

Albany, NY · On-site

$16 - $21.50/hr

Inside Sales Representative/ Customer Service Representative Do you love meeting new people? Do you focus on customer service? Then keep reading How about growing your skills and income at a company ...

Reece Group

Inside Sales Representative

Naples, FL · On-site

Account Manager, Account Representative, Inside Sales Rep, Parts Sales Representative, Customer Service Representative, Counter Sales Rep. Plumbing & Waterworks: Related Service Occupational Codes ...

Reece Group

Inside Sales Representative

Melbourne, FL · On-site

Account Manager, Account Representative, Inside Sales Rep, Parts Sales Representative, Customer Service Representative, Counter Sales Rep. Plumbing & Waterworks: Related Service Occupational Codes ...

RSI

Be Seen First

Inside Sales Representative

Austin, TX · On-site

$90K - $120K/yr

Distribution Inside Sales Representative * Essential Experience and Duties of Job Position ... Customer service skills and be able to address their needs. * Proven Successful Distribution Inside ...

Wieland

Inside Sales Representative

Birmingham, OH

$66K - $84K/yr

The Inside Sales Representative is a critical member of the Inside Sales/Customer Service team. This role focuses on fostering customer relationships, supporting the commercial strategy, and driving ...

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Inside Sales Rep Customer Service information

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$24K

$51.5K

$84K

How much do inside sales rep customer service jobs pay per year?

As of Jul 19, 2026, the average yearly pay for inside sales rep customer service in the United States is $51,470.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,500.00 and $59,000.00 per year, depending on experience, location, and employer.

What is the difference between Inside Sales Rep Customer Service vs Inside Sales Representative?

AspectInside Sales Rep Customer ServiceInside Sales Representative
Primary FocusCustomer support and retention, handling inquiries, resolving issuesGenerating sales, prospecting, closing deals
Required SkillsCustomer service, communication, problem-solvingSales techniques, negotiation, product knowledge
Work EnvironmentCall centers, customer support teamsSales teams, business offices
Common CertificationsCustomer service certifications, CRM trainingSales certifications, CRM experience

While both roles involve communication and client interaction, Inside Sales Rep Customer Service primarily focuses on supporting existing customers and resolving issues, whereas Inside Sales Representative emphasizes generating new sales and closing deals. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What are the key skills and qualifications needed to thrive as an Inside Sales Rep Customer Service, and why are they important?

To thrive as an Inside Sales Rep Customer Service, you need strong sales acumen, product knowledge, and a high school diploma or equivalent, often with additional training in sales or customer support. Familiarity with customer relationship management (CRM) software, phone systems, and order processing tools is typically required. Exceptional communication, active listening, and problem-solving skills help build rapport and resolve customer issues effectively. These abilities are crucial for driving sales, fostering customer loyalty, and achieving performance targets in a competitive environment.

What does an Inside Sales Rep Customer Service do?

An Inside Sales Rep Customer Service professional is responsible for handling sales activities and customer inquiries from within the office rather than meeting clients face-to-face. They proactively reach out to potential and existing customers, provide product or service information, and process sales orders. Additionally, they address customer questions, resolve issues, and ensure a positive experience to foster customer loyalty and repeat business.

How does an Inside Sales Rep Customer Service professional typically collaborate with other departments to ensure customer satisfaction?

Inside Sales Rep Customer Service professionals often work closely with teams such as marketing, logistics, and technical support to address customer inquiries and resolve issues efficiently. They may coordinate with the sales team to follow up on leads, update order statuses, and ensure client needs are met throughout the sales process. Regular communication and teamwork are essential, as these reps act as a bridge between customers and the company, helping to streamline solutions and deliver a positive customer experience.
More about Inside Sales Rep Customer Service jobs
What cities are hiring for Inside Sales Rep Customer Service jobs? Cities with the most Inside Sales Rep Customer Service job openings:
What job categories do people searching Inside Sales Rep Customer Service jobs look for? The top searched job categories for Inside Sales Rep Customer Service jobs are:
Inside Sales Rep Customer Service jobs near you

Customer Service / Inside Sales Representative

AlphaGraphics - US462

Sunnyvale, CA • On-site

$19 - $24/hr

Full-time

Re-posted 2 days ago

Job description

Benefits:
  • Bonus based on performance
  • Opportunity for advancement
  • Training & development

 Our tight-knit team in AlphaGraphics Sunnyvale is actively seeking a Customer Service / Inside Sales Representative (CSR) to join us full time. The Customer Service Representative (CSR) is primarily responsible for establishing and maintaining positive relationships with our customers by ensuring their requirements and needs are met.
Customer Service / Inside Sales Representative Perks and Benefits:
  • Competitive Compensation 
  • Hard work, collaboration, humanity, fun, and laughter
  • Career path development 

More than anything, we’re looking for a highly collaborative and dependable person who is driven by the opportunity to contribute to the success of the business. We are a small, passionate, and fast-paced team that is fully invested in our company's success, and we value contributions from each team member.
Customer Service / Inside Sales Representative (CSR) Daily Tasks:
  • Serve as the primary internal representative of the organization.
  • Convey to the customer our expertise in products, services, and capabilities.
  • Serve as an external key educator to our community and customers.
  • Communicate customer requirements to the support team in accordance with company policies and procedures.
  • Confer with customers by telephone or in-person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Attract potential customers by answering product and service questions and suggesting information about other products and services.
  • Executes a variety of marketing functions including:
    o   Mailings,
    o   New Customer appreciation program, such as hand written Thank you cards, etc.
    o   Website and Social Media postings
  • Assists with Print Bindery as needed, and manages the Blueprints production
 
Customer Service / Inside Sales Representative (CSR) Role Qualifications:
  • Experience conducting customer needs assessments, meeting quality standards for service, and evaluating customer satisfaction.
  • Ability to effectively build relationships with customers and teammates.
  • Strong written and verbal communication skills.
  • Desire to continuously look for ways to help people.
  • Critical thinking skills to identify the strengths and weaknesses of alternative solutions or approaches to a problem.
 
AlphaGraphics is an established leader in the Printing, Design, and Shipping industries. Our mission is to partner with other businesses and provide them with high-quality solutions that solve problems. 
Apply today!