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Inside Sales Rep Customer Service Jobs (NOW HIRING)

Glass Doctor Canada

Customer Service Rep

Syracuse, NY · On-site

$15.75 - $21.50/hr

Inside Sales Representative/ Customer Service Representative Do you love meeting new people? Do you focus on customer service? Then keep reading How about growing your skills and income at a company ...

Glass Doctor Canada

Customer Service Rep

Watertown, NY

$17 - $23/hr

Inside Sales Representative/ Customer Service Representative Do you love meeting new people? Do you focus on customer service? Then keep reading How about growing your skills and income at a company ...

Glass Doctor Canada

Customer Service Representative

Albany, NY · On-site

$16 - $21.50/hr

Inside Sales Representative/ Customer Service Representative Do you love meeting new people? Do you focus on customer service? Then keep reading How about growing your skills and income at a company ...

Glass Doctor

Customer Service Rep

Syracuse, NY · On-site

$15.75 - $21.50/hr

Inside Sales Representative/ Customer Service Representative Do you love meeting new people? Do you focus on customer service? Then keep reading How about growing your skills and income at a company ...

Southeastern Sign Supply

Be Seen First

Inside Sales Customer Service Representative

Apex, NC · On-site

$38K - $55K/yr

Job Summary The Inside Sales Customer Service Representative (CSR) receives incoming orders from customers by phone and email. Acts as a liaison between the customer, sales team, and production print ...

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Inside Sales Rep Customer Service information

See salary details

$24K

$51.5K

$84K

How much do inside sales rep customer service jobs pay per year?

As of Jun 29, 2026, the average yearly pay for inside sales rep customer service in the United States is $51,470.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,500.00 and $59,000.00 per year, depending on experience, location, and employer.

What is the difference between Inside Sales Rep Customer Service vs Inside Sales Representative?

AspectInside Sales Rep Customer ServiceInside Sales Representative
Primary FocusCustomer support and retention, handling inquiries, resolving issuesGenerating sales, prospecting, closing deals
Required SkillsCustomer service, communication, problem-solvingSales techniques, negotiation, product knowledge
Work EnvironmentCall centers, customer support teamsSales teams, business offices
Common CertificationsCustomer service certifications, CRM trainingSales certifications, CRM experience

While both roles involve communication and client interaction, Inside Sales Rep Customer Service primarily focuses on supporting existing customers and resolving issues, whereas Inside Sales Representative emphasizes generating new sales and closing deals. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What are the key skills and qualifications needed to thrive as an Inside Sales Rep Customer Service, and why are they important?

To thrive as an Inside Sales Rep Customer Service, you need strong sales acumen, product knowledge, and a high school diploma or equivalent, often with additional training in sales or customer support. Familiarity with customer relationship management (CRM) software, phone systems, and order processing tools is typically required. Exceptional communication, active listening, and problem-solving skills help build rapport and resolve customer issues effectively. These abilities are crucial for driving sales, fostering customer loyalty, and achieving performance targets in a competitive environment.

What do you need to be a SSR in Cintas?

To be an Inside Sales Rep (SSR) at Cintas, candidates typically need strong customer service skills, excellent communication abilities, and sales aptitude. A high school diploma or equivalent is usually required, along with the ability to use computer systems and sales tools. Prior experience in sales or customer service can be beneficial, and a positive attitude is essential for success in the role.

Is SDR an entry level position?

Sales Development Representative (SDR) roles are often considered entry-level positions in sales organizations, focusing on lead generation and qualification. Many companies require minimal prior experience, and skills such as communication and basic CRM knowledge are typically sufficient for starting in this role.

What does an Inside Sales Rep Customer Service do?

An Inside Sales Rep Customer Service professional is responsible for handling sales activities and customer inquiries from within the office rather than meeting clients face-to-face. They proactively reach out to potential and existing customers, provide product or service information, and process sales orders. Additionally, they address customer questions, resolve issues, and ensure a positive experience to foster customer loyalty and repeat business.

Is CSR a good entry level position?

A Customer Service Representative (CSR) position is often considered a good entry-level job because it requires basic communication and problem-solving skills, and provides experience in customer interactions and sales. It can serve as a stepping stone to roles in sales, account management, or other customer-focused careers. Many companies offer on-the-job training, making it accessible for those new to the workforce.

How does an Inside Sales Rep Customer Service professional typically collaborate with other departments to ensure customer satisfaction?

Inside Sales Rep Customer Service professionals often work closely with teams such as marketing, logistics, and technical support to address customer inquiries and resolve issues efficiently. They may coordinate with the sales team to follow up on leads, update order statuses, and ensure client needs are met throughout the sales process. Regular communication and teamwork are essential, as these reps act as a bridge between customers and the company, helping to streamline solutions and deliver a positive customer experience.

What does an inside sales rep do?

An inside sales representative is responsible for selling products or services remotely, often via phone, email, or online channels. They handle customer inquiries, provide product information, process orders, and maintain customer relationships to meet sales targets. Strong communication skills and familiarity with customer relationship management (CRM) tools are essential for this role.
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What job categories do people searching Inside Sales Rep Customer Service jobs look for? The top searched job categories for Inside Sales Rep Customer Service jobs are:
Inside Sales Rep Customer Service jobs near you
Inside Sales Rep/ Customer Service

Inside Sales Rep/ Customer Service

Manufacturers Reserve Supply

Irvington, NJ

$24 - $33/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Key responsibilities

  • Build and maintain strong relationships with an established base of wholesale customers.

  • Process orders, provide pricing and quotations, and ensure accurate order entry.

  • Handle incoming customer calls and emails with professionalism and urgency.

Job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Company parties
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Free food & snacks
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
  • Wellness resources

Inside Sales Representative / Customer Service

Build Relationships. Become a Trusted Resource. Grow With Us.

For 95 years, our family-owned business has built a reputation for expertise, reliability, and exceptional customer service. Now in our fourth generation of family leadership, we're continuing to grow our brand and are looking for an Inside Sales Representative / Customer Service professional to join our team.
This isn't a typical inside sales position filled with cold calls and one-time transactions. You'll work with many of the same customers every day, building long-term relationships with lumber yards and building supply dealers, who rely on your knowledge and service. Over time, you'll become a trusted resource and respected expert in our specialty building materials.
If you enjoy helping customers, solving problems, and developing lasting business relationships, we'd love to hear from you.
What You'll Do

  • Build and maintain strong relationships with an established base of wholesale customers
  • Process orders, provide pricing and quotations, and ensure accurate order entry
  • Handle incoming customer calls and emails with professionalism and urgency
  • Become knowledgeable about our products and industry to provide expert guidance and recommendations
  • Investigate customer concerns, order issues, and product questions to find effective solutions
  • Collaborate with our Outside Sales Team, Operations, and Warehouse departments to ensure exceptional customer experiences
  • Identify opportunities to grow existing accounts through cross-selling, upselling, and promotional programs
  • Deliver a level of service that keeps customers returning year after year
What Makes This Opportunity Different

  • No cold calling
  • Established customer base with long-term relationships
  • Opportunity to become a recognized expert in specialty building materials
  • A growth ladder for our specialty products with bonuses involved.
  • Fourth-generation leadership committed to long-term growth and employee success
  • Stable company with a strong reputation and loyal customer base
  • Collaborative team environment where your contributions matter
  • A growing company
What We're Looking For

  • Previous customer service, inside sales, account management, or call center experience
  • Building materials, lumber, construction, or related industry knowledge strongly preferred
  • Strong communication skills and a professional phone presence
  • Excellent organizational and multitasking abilities
  • Solid computer skills including Microsoft Office (Word, Excel, Outlook)
  • Basic math skills for pricing and quoting
  • Ability to learn technical product information and communicate it confidently
  • Strong problem-solving skills and a commitment to customer satisfaction
  • Logistics or supply chain experience is a plus
  • Bilingual skills are a plus
Schedule

Monday through Friday
7:30 AM 4:30 PM
Benefits

  • Medical, Dental, FSA, Group Term Life, and AD&D coverage
  • 401(k) with company match
  • Paid holidays and paid time off
  • On-site gym
  • Newly renovated caf with complimentary coffee
  • Safe, secure parking
  • Clean, organized offices and warehouse facilities
  • Special company events, - Ice cream truck, parties, recognition for years of service.
  • Salary: $25 - $32 an hour
  • Growth skills ladder with bonus
If you're looking for more than just another customer service joband want to build lasting relationships while growing with a respected industry leaderwe encourage you to apply.
Visit mrslumber.com to learn more