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Inside Sales Rep Customer Service Jobs (NOW HIRING)

Reece Group

Inside Sales Representative

Haymarket, VA · On-site

Account Manager, Account Representative, Inside Sales Rep, Parts Sales Representative, Customer Service Representative, Counter Sales Rep. Plumbing & Waterworks: Related Service Occupational Codes ...

Reece Group

Inside Sales Representative

Fort Myers, FL · On-site

Account Manager, Account Representative, Inside Sales Rep, Parts Sales Representative, Customer Service Representative, Counter Sales Rep. Plumbing & Waterworks: Related Service Occupational Codes ...

The Bug Master

Inside Sales Representative

Austin, TX · On-site +1

Description Inside Sales Representative - Position Overview As an Inside Sales Representative, you ... This role involves a combination of customer service and sales, including answering customer ...

Wieland

Inside Sales Representative

Birmingham, OH · On-site

The Inside Sales Representative is a critical member of the Inside Sales/Customer Service team. This role focuses on fostering customer relationships, supporting the commercial strategy, and driving ...

Wieland

Inside Sales Representative

Birmingham, OH

The Inside Sales Representative is a critical member of the Inside Sales/Customer Service team. This role focuses on fostering customer relationships, supporting the commercial strategy, and driving ...

Serigraph

Inside Sales Rep

West Bend, WI · On-site

Ensure a customer-focused approach, delivering high service and responsiveness. What we are looking for in an Inside Sales Rep - * Experience in inside sales, customer service, or a related role.

Glass Doctor

Inside Sales Representative

Lagrange, IN · On-site

Inside Sales Representative At Glass Doctor we are a family oriented, respectful, and customer ... Customer service * Strong phone presence and experience * Reliable * Quality Driven * Seeking a ...

United Rentals

Inside Sales Rep

Carroll, OH

Exceptional relationship-building and customer service skills * Strong ability to multitask in a ... Inside Sales Rep - PHVAC If you'd like the chance to make your mark with the world's largest ...

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Inside Sales Rep Customer Service information

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How much do inside sales rep customer service jobs pay per year?

As of Jun 8, 2026, the average yearly pay for inside sales rep customer service in the United States is $51,470.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,500.00 and $59,000.00 per year, depending on experience, location, and employer.

What is the difference between Inside Sales Rep Customer Service vs Inside Sales Representative?

AspectInside Sales Rep Customer ServiceInside Sales Representative
Primary FocusCustomer support and retention, handling inquiries, resolving issuesGenerating sales, prospecting, closing deals
Required SkillsCustomer service, communication, problem-solvingSales techniques, negotiation, product knowledge
Work EnvironmentCall centers, customer support teamsSales teams, business offices
Common CertificationsCustomer service certifications, CRM trainingSales certifications, CRM experience

While both roles involve communication and client interaction, Inside Sales Rep Customer Service primarily focuses on supporting existing customers and resolving issues, whereas Inside Sales Representative emphasizes generating new sales and closing deals. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What are the key skills and qualifications needed to thrive as an Inside Sales Rep Customer Service, and why are they important?

To thrive as an Inside Sales Rep Customer Service, you need strong sales acumen, product knowledge, and a high school diploma or equivalent, often with additional training in sales or customer support. Familiarity with customer relationship management (CRM) software, phone systems, and order processing tools is typically required. Exceptional communication, active listening, and problem-solving skills help build rapport and resolve customer issues effectively. These abilities are crucial for driving sales, fostering customer loyalty, and achieving performance targets in a competitive environment.

What does an Inside Sales Rep Customer Service do?

An Inside Sales Rep Customer Service professional is responsible for handling sales activities and customer inquiries from within the office rather than meeting clients face-to-face. They proactively reach out to potential and existing customers, provide product or service information, and process sales orders. Additionally, they address customer questions, resolve issues, and ensure a positive experience to foster customer loyalty and repeat business.

How does an Inside Sales Rep Customer Service professional typically collaborate with other departments to ensure customer satisfaction?

Inside Sales Rep Customer Service professionals often work closely with teams such as marketing, logistics, and technical support to address customer inquiries and resolve issues efficiently. They may coordinate with the sales team to follow up on leads, update order statuses, and ensure client needs are met throughout the sales process. Regular communication and teamwork are essential, as these reps act as a bridge between customers and the company, helping to streamline solutions and deliver a positive customer experience.
More about Inside Sales Rep Customer Service jobs
What cities are hiring for Inside Sales Rep Customer Service jobs? Cities with the most Inside Sales Rep Customer Service job openings:
What job categories do people searching Inside Sales Rep Customer Service jobs look for? The top searched job categories for Inside Sales Rep Customer Service jobs are:
Inside Sales Rep Customer Service jobs near you

Inside Sales Representative

Reece Group

Haymarket, VA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

Who We Are
Working at Reece & Fortiline means being part of a growing global company that brings our purpose and values to life every day. We celebrate our team members living our values and provide opportunities to build a long and remarkable career. We're proud to support essential industries helping bring clean air and water to everyone. To learn more about our purpose and values, visit our career site at https://careers.reece.com/us/
Inside Sales Representative
IMPACT YOU MAKE:
The inside sales role is empowered to team with outside sales to grow our customer base, so we keep more communities safe through delivering the supplies our customers need to provide access to clean water and HVAC.
Specific duties include:
• Deliver a consultative sales approach to deliver need solutions
• Working cooperatively with team members maintain inventory and sales standards
• Properly enter and track sales
Most importantly, you will deliver high quality customer service and professionalism!
WHAT YOU NEED TO SUCCEED:
• Knowledge and skills common with 1 or more years' experience in sales role for a wholesale distribution business.
• Highschool diploma or equivalent
WHAT YOU CAN LEARN OR DEVELOP ON THE JOB:
• Knowledge of assigned business line:
o Plumbing
o Waterworks
o HVAC
o Kitchen & Bath
• Experience in leadership
• Skills and knowledge to advance your career into leadership, outside sales, or other internal opportunities.
Additional physical demands of this role require bending, squatting, crouching, reaching, lifting 75 pounds or more, and working indoors/outdoors as required by the job during the assigned work hours. The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. Reasonable accommodations may be made to comply with applicable laws.
Related experience may include: Account Manager, Account Representative, Inside Sales Rep, Parts Sales Representative, Customer Service Representative, Counter Sales Rep.
Plumbing & Waterworks: Related Service Occupational Codes may include but are not limited to 001519, 001797, 003004, 003556, 1120, 1169, 1171, 120A, 12B, 12H, 12K, 1302, 1371, 13B, 19D, 21K, 313, 3E411, 3E431, 3E451, 3E451A, 3E471, 3E471A, 3E490, 3E4X1, 4205, 4230, 4250, 4260, 4340, 4952, 4999, 51K, 6199, 704, 748B, 91B, DC, FC, FCA, HT, MK, MM, MMA, U52A, UT
HVAC: Related Service Occupational Codes may include but are not limited to 001797, 003005, 003177, 003179, 003651, 003653, 1120, 1161, 1169, 120A, 12B, 12K, 13B, 19D, 19K, 2A612, 2A632, 2A652, 2A672, 2A692, 2A6X2, 2M013, 2M033, 2M053, 2M073, 2M0X3, 3E111, 3E131, 3E151, 3E171, 3E1X1, 3E490, 4223, 4228, 4245, 4250, 4260, 51L, 52C, 6073, 6074, 6104, 6199, 6499, 68W, 702, 742B, 881A, 915A, 919A, 91B, 91C, 91J, AS, B23A, DC, EN, F17A, F18A, MK, MM, MMA, Q31A, Q53A, U10A, U14A, U17A, UT
Following is a list of physical and mental requirements identified as necessary to achieve the essential functions of this role:
  • Attendance - Ability to maintain the scheduled days and hours, including onsite presence at the assigned location as specified.
  • Physical Capacities - Lift up to 25 pounds on occasion, sitting and standing for extended periods.
  • Operation of Office Equipment - Job requires operation of equipment common to office settings, including computers, copiers, and other office equipment, including Near Vision, Manual Dexterity, and working in proximity to equipment.
  • Oral Communication Skills - Speaking, Speech Clarity, and Speech Recognition.
  • Written Communication Skills - Writing, Reading and Written Comprehension, and Written Expression.
  • Mental Capacities - Achievement/Effort, Active Listening, Adaptability/Flexibility, Analytical Thinking, Attention to Detail, Category Flexibility, Concern for Others, Cooperation and Coordination, Critical Thinking, Deductive Reasoning, Dependability, Independence, Inductive Reasoning, Information Ordering, Initiative, Innovation, Maintenance of Relationships, Integrity, Oral Comprehension and Expression, Problem Sensitivity, Selective Attention, Self-Control, Service Orientation, Social Orientation, Social Perceptiveness, Stress Tolerance, Support, and Time Management.

Our commitment to excellent customer service is just part of our story. We're also dedicated to supporting our most valuable asset, our associates! One of the ways we do this is by offering a variety of high-quality benefits for our associates and their families.
All full-time associates are eligible for the following benefits:
  • Medical and Dental Insurance
  • Flexible Spending Accounts and Health Savings Accounts
  • Company-paid Life Insurance
  • Short Term Disability
  • 401(k) Plan
  • Paid Time Off (PTO) - plus paid holidays
  • Parental Leave

Voluntary benefits:
  • Vision
  • Long-term Disability
  • Voluntary Life and AD&D Insurance
  • Additional Voluntary Benefits through Corestream

We're an equal opportunity employer and we welcome diversity and inclusion! Reece USA is an Equal Opportunity Employer- Employer Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, and any other status protected by law.

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