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Customer Service Inside Sales Representative Jobs

Cannistraro

Inside Sales Representative

Waltham, MA · On-site

We're looking for a motivated Service Inside Sales Representative to join our growing Service team. If you enjoy solving problems, working with customers, collaborating with a high-performing team ...

Wanco, Inc.

Be Seen First

Customer Service - Inside Sales

Denver, CO · On-site

$22 - $27/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Wanco Inc. is seeking an Inside Sales Representative in our Arvada, CO production facility. Summary ... customer service. Possesses knowledge of the product lines both current and historical, to best ...

Glass Doctor

Inside Sales Representative

Boise, ID · On-site

$18 - $24/hr

  • Medical

  • Dental

  • Vision

  • PTO

Vision insurance Inside Sales/Customer Service Inside Sales Representative Do you love meeting new people and assisting them in making buying choices? Do you focus on customer service? Then keep ...

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Customer Service Inside Sales Representative information

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How much do customer service inside sales representative jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for customer service inside sales representative in the United States is $23.13, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $26.44 per hour, depending on experience, location, and employer.

What is a customer service inside sales representative?

A Customer Service Inside Sales Representative is a professional who handles customer inquiries, provides product or service information, and actively works to sell products or services from within the company’s office, rather than meeting clients face-to-face. They are responsible for building relationships with customers through phone calls, emails, or online chats, addressing concerns, and identifying opportunities to upsell or cross-sell. This role combines the responsibilities of customer support with proactive sales activities to help grow the business and ensure customer satisfaction.

What does a customer service inside sales representative do?

A Customer Service Inside Sales Representative often juggles both responding to customer inquiries and proactively reaching out to generate sales. This balance is achieved by prioritizing urgent customer needs while setting aside dedicated time for prospecting and follow-up calls. Many companies use CRM systems to help representatives track interactions and manage their pipeline efficiently. Collaboration with the broader sales and support teams is common, ensuring seamless customer experiences and meeting sales targets. Effective time management and clear communication are key to succeeding in this dual-focused role.

What are the key skills and qualifications needed to thrive as a customer service inside sales representative?

To thrive as a Customer Service Inside Sales Representative, you need strong communication, sales acumen, and a customer-focused mindset, often supported by a high school diploma or higher. Familiarity with CRM software, order management systems, and office productivity tools is typically required. Outstanding interpersonal skills, resilience, and problem-solving abilities help build rapport and handle objections effectively. These skills and qualities are crucial for driving sales growth, maintaining customer satisfaction, and achieving business targets.

What is the difference between Customer Service Inside Sales Representative vs Customer Support Specialist?

AspectCustomer Service Inside Sales RepresentativeCustomer Support Specialist
Primary FocusGenerating sales and upselling to existing customersProviding technical support and resolving customer issues
Work EnvironmentSales teams, call centers, or onlineCustomer service departments, call centers, or technical support teams
Required SkillsSales techniques, communication, product knowledgeProblem-solving, technical knowledge, communication
Common CertificationsNone specific, sales training often preferredTechnical certifications or product-specific training often preferred

While both roles involve customer interaction, the Customer Service Inside Sales Representative primarily focuses on sales and revenue generation, whereas the Customer Support Specialist concentrates on resolving customer issues and providing technical assistance. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

Is remote customer service inside sales representative a stressful job?

Remote customer service inside sales representatives often experience stress due to targets, high call volumes, and the need for strong communication skills. Managing customer expectations and meeting sales goals can contribute to job pressure, but the remote environment allows flexibility that may reduce some stressors. Proper training and time management are important for handling job demands effectively.
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States with the most job openings for Customer Service Inside Sales Representative jobs include:

What job categories do people searching Customer Service Inside Sales Representative jobs look for?

The top searched job categories for Customer Service Inside Sales Representative jobs are:

Customer Service Inside Sales Representative jobs near you
Infographic showing various Customer Service Inside Sales Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $48,105 per year, or $23.1 per hour.

Customer Service/Inside Sales Representative

CT Pest Solutions

Naugatuck, CT • On-site

$22 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description

CT Pest Solutions is an exciting, innovative, fast growing Pest and Wildlife company that services most of Connecticut. As protectors of public health, our mission is to improve the quality of life for both our employees and customers. CT Pest Solutions is seeking a reliable, motivated Customer Service/Inside Sales Representative to enjoy our culture of teamwork, growth, accountability, respect and integrity.


We offer:

  • Competitive pay and annual performance based bonuses
  • Health Insurance 70%Employer Paid
  • 401(k) with Company Matching
  • Dental Insurance 50% Employer Paid
  • Vision Insurance 50% Employer Paid
  • Life Insurance 100% Employer Paid
  • Accidental Death & Dismemberment
  • Short & Long Term Disability
  • PTO
  • Paid Holidays
  • Advancement Opportunity & Career Path


Responsibilities include communicating with customers by providing information regarding services and other administrative activities for the Company. The Customer Service/Inside Sales Representative is also responsible for selling pest and wildlife services via phone, email or text messaging to commercial organizations and / or residential settings to meet their needs.


Essential Duties and Responsibilities


The essential functions include, but are not limited to the following:


  • Answering phones, responding to emails and text messages.
  • Providing information about our services via phone, email and text messaging.
  • Providing Solutions to customer inquiries.
  • Receiving and delivering messages timely to technicians verbally and/or in writing.
  • Create estimates/service agreements for current or prospective customers.
  • Following up on pending estimates/service agreements.
  • Respond promptly to inquires from potential customers.
  • Scheduling and entering work orders for pest control jobs and wildlife services.
  • Collecting past-due receivables.
  • Proactively identifying and resolving scheduling conflicts. 
  • Other duties as assigned


To learn more about CT Pest Solutions employment opportunities please visit our career site at www.ctpestsolutions.com/about-us/career-opportunities/


Job Type: Full-time


Salary: $22.00-$25.00 per hour (based on experience) 


Benefits:

  • 401(k)
  • 401(k) matching
  • Flexible schedule
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Long Term & Short Term Disability
  • Accidental Death & Dismemberment
  • Paid time off
  • Referral program
  • Retirement plan


Schedule:

  • 8 hour shift
  • Weekend availability


Supplemental pay types:

  • Bonus pay


Education:

  • High school or equivalent (Required)


License/Certification:

  • Valid Driver's License