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Customer Service Inside Sales Representative Jobs

The CSR/Inside Sales Representative sells the organization's products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR ...

The CSR/Inside Sales Representative sells the organization's products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR ...

The CSR/Inside Sales Representative sells the organization's products and services for prospective and established customers. Whether face to face on the phone or through email or fax, the CSR ...

As an Inside Sales Rep, you will represent Priority1 Inc and promote our services to new customers, build and maintain your own book of business and provide an exceptional level of customer services.

As an Inside Sales Rep, you will represent Priority1 Inc and promote our services to new customers, build and maintain your own book of business and provide an exceptional level of customer services.

As an Inside Sales Rep, you will represent Priority1 Inc and promote our services to new customers, build and maintain your own book of business and provide an exceptional level of customer services.

As an Inside Sales Rep, you will represent Priority1 Inc and promote our services to new customers, build and maintain your own book of business and provide an exceptional level of customer services.

As an Inside Sales Rep, you will represent Priority1 Inc and promote our services to new customers, build and maintain your own book of business and provide an exceptional level of customer services.

As an Inside Sales Rep, you will represent Priority1 Inc and promote our services to new customers, build and maintain your own book of business and provide an exceptional level of customer services.

As an Inside Sales Rep, you will represent Priority1 Inc and promote our services to new customers, build and maintain your own book of business and provide an exceptional level of customer services.

As an Inside Sales Rep, you will represent Priority1 Inc and promote our services to new customers, build and maintain your own book of business and provide an exceptional level of customer services.

As an Inside Sales Rep, you will represent Priority1 Inc and promote our services to new customers, build and maintain your own book of business and provide an exceptional level of customer services.

As an Inside Sales Rep, you will represent Priority1 Inc and promote our services to new customers, build and maintain your own book of business and provide an exceptional level of customer services.

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Customer Service Inside Sales Representative information

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How much do customer service inside sales representative jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for customer service inside sales representative in the United States is $23.13, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $26.44 per hour, depending on experience, location, and employer.

How does a Customer Service Inside Sales Representative typically balance customer support with sales responsibilities?

A Customer Service Inside Sales Representative often juggles both responding to customer inquiries and proactively reaching out to generate sales. This balance is achieved by prioritizing urgent customer needs while setting aside dedicated time for prospecting and follow-up calls. Many companies use CRM systems to help representatives track interactions and manage their pipeline efficiently. Collaboration with the broader sales and support teams is common, ensuring seamless customer experiences and meeting sales targets. Effective time management and clear communication are key to succeeding in this dual-focused role.

What are the key skills and qualifications needed to thrive as a Customer Service Inside Sales Representative, and why are they important?

To thrive as a Customer Service Inside Sales Representative, you need strong communication, sales acumen, and a customer-focused mindset, often supported by a high school diploma or higher. Familiarity with CRM software, order management systems, and office productivity tools is typically required. Outstanding interpersonal skills, resilience, and problem-solving abilities help build rapport and handle objections effectively. These skills and qualities are crucial for driving sales growth, maintaining customer satisfaction, and achieving business targets.

What is a Customer Service Inside Sales Representative?

A Customer Service Inside Sales Representative is a professional who handles customer inquiries, provides product or service information, and actively works to sell products or services from within the company’s office, rather than meeting clients face-to-face. They are responsible for building relationships with customers through phone calls, emails, or online chats, addressing concerns, and identifying opportunities to upsell or cross-sell. This role combines the responsibilities of customer support with proactive sales activities to help grow the business and ensure customer satisfaction.

What is the difference between Customer Service Inside Sales Representative vs Customer Support Specialist?

AspectCustomer Service Inside Sales RepresentativeCustomer Support Specialist
Primary FocusGenerating sales and upselling to existing customersProviding technical support and resolving customer issues
Work EnvironmentSales teams, call centers, or onlineCustomer service departments, call centers, or technical support teams
Required SkillsSales techniques, communication, product knowledgeProblem-solving, technical knowledge, communication
Common CertificationsNone specific, sales training often preferredTechnical certifications or product-specific training often preferred

While both roles involve customer interaction, the Customer Service Inside Sales Representative primarily focuses on sales and revenue generation, whereas the Customer Support Specialist concentrates on resolving customer issues and providing technical assistance. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

More about Customer Service Inside Sales Representative jobs
What states have the most Customer Service Inside Sales Representative jobs? States with the most job openings for Customer Service Inside Sales Representative jobs include:
What job categories do people searching Customer Service Inside Sales Representative jobs look for? The top searched job categories for Customer Service Inside Sales Representative jobs are:
Infographic showing various Customer Service Inside Sales Representative job openings in the United States as of June 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $48,105 per year, or $23.1 per hour.
Customer Service/Inside Sales Representative

Customer Service/Inside Sales Representative

Daikin

Mesa, AZ

$21.50 - $22.70/hr

Full-time

Posted 5 days ago


Daikin rating

7.4

Company rating: 7.4 out of 10

Based on 120 frontline employees who took The Breakroom Quiz

235th of 417 rated machine equipment manufacturers


Job description

May include;

· Superior Customer Service: Whether at the counter, on the phone or through email or fax, the CSR handles customers’ needs by finding out what they need, answering questions, creating solutions and ensuring a smooth and quick sales process. Partner with region Territory Sales Managers to help drive territory coverage and maintain positive dealer relationships. Work as part of a team to make Dealers aware of upcoming training, literature availability and ensuring they are happy with the products and services. Recommend alternate products based on cost, availability or specifications as needed. Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction.

· Sales: Help the branch build its sales including the new business component by helping to maintain house accounts through active Dealer communication of new product launches, services, supplies, prices and new products sales and or discounts via outbound calls and in house counter discussions. Conduct outbound calls of existing and lost customer accounts.

· Conflict Resolution: Handles customer issues including warranties and returns. Under the direction of the Branch Manager, determines best method to resolve problems to ensure customer satisfaction and adherence to the organization’s policies. Coordinates problem resolution with appropriate departments. Informs customers of standard procedures or resolution of issues. Follows up, either verbally or in writing, to ensure customer satisfaction. Must be knowledgeable of the organization’s policies, procedures, practices, products and services.

· Order Management: Input and process orders and quote requests, handle cash. Coordinate deliveries as required working with manufacturing, sales, distribution and outside vendors as required. Monitor scheduled shipment dates to ensure timely delivery and expedite as needed.

· Relationship Management: Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible.

· Inventory Management: Provide accurate information regarding availability of in-stock items. Conduct cycle counts as required. Replenish the show room stock as needed.

· Other tasks as assigned including assisting in the warehouse, loading and unloading product using the forklift.

Saturday hours required during peak season

On-call required

Pay Range - $21.50 - 22.70 hourly

Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States.

The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.


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