ZipRecruiter

Log In

1

Customer Service Inside Sales Representative Jobs

Integr8staff

Inside Sales Representative

Union City, CA · On-site

$26 - $27/hr

Job Title -Inside Sales Representative Company Location -Union City, CA On-site, Full Time, Non ... He/she will provide customer service and serves as customer service points of contact as well as ...

Integr8staff

Inside Sales Representative

Union City, CA · On-site

$26 - $27/hr

Job Title -Inside Sales Representative Company Location -Union City, CA On-site, Full Time, Non ... He/she will provide customer service and serves as customer service points of contact as well as ...

The Bug Master

Inside Sales Representative

Austin, TX · On-site +1

Description Inside Sales Representative - Position Overview As an Inside Sales Representative, you ... This role involves a combination of customer service and sales, including answering customer ...

next page

Showing results 1-20

All JobsCustomer Service Inside Sales Representative Jobs

Customer Service Inside Sales Representative information

See salary details

$11

$23

$42

How much do customer service inside sales representative jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for customer service inside sales representative in the United States is $23.13, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $26.44 per hour, depending on experience, location, and employer.

How does a Customer Service Inside Sales Representative typically balance customer support with sales responsibilities?

A Customer Service Inside Sales Representative often juggles both responding to customer inquiries and proactively reaching out to generate sales. This balance is achieved by prioritizing urgent customer needs while setting aside dedicated time for prospecting and follow-up calls. Many companies use CRM systems to help representatives track interactions and manage their pipeline efficiently. Collaboration with the broader sales and support teams is common, ensuring seamless customer experiences and meeting sales targets. Effective time management and clear communication are key to succeeding in this dual-focused role.

What are the key skills and qualifications needed to thrive as a Customer Service Inside Sales Representative, and why are they important?

To thrive as a Customer Service Inside Sales Representative, you need strong communication, sales acumen, and a customer-focused mindset, often supported by a high school diploma or higher. Familiarity with CRM software, order management systems, and office productivity tools is typically required. Outstanding interpersonal skills, resilience, and problem-solving abilities help build rapport and handle objections effectively. These skills and qualities are crucial for driving sales growth, maintaining customer satisfaction, and achieving business targets.

What is a Customer Service Inside Sales Representative?

A Customer Service Inside Sales Representative is a professional who handles customer inquiries, provides product or service information, and actively works to sell products or services from within the company’s office, rather than meeting clients face-to-face. They are responsible for building relationships with customers through phone calls, emails, or online chats, addressing concerns, and identifying opportunities to upsell or cross-sell. This role combines the responsibilities of customer support with proactive sales activities to help grow the business and ensure customer satisfaction.

What does a customer service sales representative do?

A customer service inside sales representative interacts with customers primarily over the phone or online to address inquiries, provide product or service information, and promote sales. They handle order processing, resolve customer issues, and use CRM tools to track interactions, often working to meet sales targets and improve customer satisfaction.

What is the highest paid sales rep?

The highest paid sales representatives are often those in specialized or high-demand industries such as technology, pharmaceuticals, or enterprise software, where top performers can earn over $200,000 annually including commissions and bonuses. Factors influencing pay include experience, sales skills, product complexity, and the company's compensation structure. Inside sales roles with strong negotiation skills and product knowledge can also reach high earning levels, especially with performance-based incentives.

What is the difference between Customer Service Inside Sales Representative vs Customer Support Specialist?

AspectCustomer Service Inside Sales RepresentativeCustomer Support Specialist
Primary FocusGenerating sales and upselling to existing customersProviding technical support and resolving customer issues
Work EnvironmentSales teams, call centers, or onlineCustomer service departments, call centers, or technical support teams
Required SkillsSales techniques, communication, product knowledgeProblem-solving, technical knowledge, communication
Common CertificationsNone specific, sales training often preferredTechnical certifications or product-specific training often preferred

While both roles involve customer interaction, the Customer Service Inside Sales Representative primarily focuses on sales and revenue generation, whereas the Customer Support Specialist concentrates on resolving customer issues and providing technical assistance. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What is the job of an inside sales representative?

An inside sales representative is responsible for selling products or services remotely, typically via phone, email, or online channels. They handle customer inquiries, provide product information, and process orders, often using customer relationship management (CRM) software. Strong communication skills and product knowledge are essential for success in this role.

What does an inside sales representative do?

An inside sales representative is responsible for selling products or services remotely, primarily through phone calls, emails, and online communication. They handle customer inquiries, provide product information, process orders, and maintain customer relationships to meet sales targets. Strong communication skills and familiarity with customer relationship management (CRM) tools are essential for this role.
More about Customer Service Inside Sales Representative jobs
What states have the most Customer Service Inside Sales Representative jobs? States with the most job openings for Customer Service Inside Sales Representative jobs include:
What job categories do people searching Customer Service Inside Sales Representative jobs look for? The top searched job categories for Customer Service Inside Sales Representative jobs are:
Customer Service Inside Sales Representative jobs near you
Infographic showing various Customer Service Inside Sales Representative job openings in the United States as of June 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $48,105 per year, or $23.1 per hour.
Customer Service / Inside Sales

Customer Service / Inside Sales

Applied Industrial Technologies

Fort Smith, AR • On-site

Full-time

Retirement

Posted 20 days ago

Applied Industrial Technologies rating

6.9

Company rating: 6.9 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

208th of 337 rated retail wholesalers

Job description

Our company culture is friendly, fun with healthy competition and rewards. Applied Industrial Technologies offers integrity, inclusion, and career advancement. Individual contributorship and ideas are encouraged and welcomed.
We are hiring a full-time creative, resourceful customer service representative (CSR) in Ft. Smith, AR. In this role, you will provide professional and timely support to our sales team and customers. As a leading industrial distributor (and Fortune 1000 company), we realize we are only as strong as our dedicated team. Selling millions of industrial products to all types of customers takes special skill and that's where you come in.
This position is onsite at our service center, part of a great team. Hours are 8:00 am - 5:00 pm Monday through Friday.
Why join us?
Applied is listed as one of the World's Best Employers by Forbes for 2021. We have earned the Outstanding Employer Support award from the US Navy, are listed as #8 in the top 50 Industrial Distributors for 2025, and we are a GSA approved vendor. Applied has been fortunate to retain associates who have built long lasting careers. 25% of our U.S. team has 20+ years of service!
In addition to competitive hourly pay, monthly, quarterly, and annual bonus opportunities, and all the benefits you'd expect from an industry leader (401K with company match, insurance, time off, tuition reimbursement, employee assistance, etc.) you will also enjoy:
  • A LASTING CAREER - Career paths are available in sales, operations, or management throughout the country
  • Professional development and training
  • Great work / life balance
  • Team oriented company culture where it's called work for a reason but have fun in the process. Customers can hear that in your voice
  • Join a local team with company backing

What you'll do:
In our fast-paced team environment, you will partner with our customers and Account Manager to find products and services, solve customer needs, and build ongoing positive business relationships.
  • Customer inquiries, quotes, order processing, expediting / returns
  • Sourcing parts
  • Assist in generating sales
  • Help in the stockroom as needed, deliver orders to customers as needed

Qualifications:
  • 1+ year customer service or inside sales. Industrial distribution or parts counter environment a plus
  • Bearings or power transmission knowledge preferred
  • ERP & Excel experience. SAP knowledge a plus
  • Mechanical aptitude, attention to detail, accuracy, ability to multitask, sense of humor
  • Written and verbal communication skills, including English grammar
  • High school diploma or equivalent
  • Must be able to lift up to 50 lbs.
  • Valid driver's license & clean driving record (MVR)

  • This position is not eligible for relocation benefits and is expected to be performed on site.
  • Candidates must be authorized to work in the US. We are not able to offer sponsorship of work visas for this position.

Come for the job. Stay for the career. Apply for immediate consideration!
#LI-RH1 #LI-On site
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

What Applied Industrial Technologies employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply