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Customer Service Inside Sales Representative Jobs

As an Inside Sales Rep, you will represent Priority1 Inc and promote our services to new customers, build and maintain your own book of business and provide an exceptional level of customer services.

As an Inside Sales Rep, you will represent Priority1 Inc and promote our services to new customers, build and maintain your own book of business and provide an exceptional level of customer services.

As an Inside Sales Rep, you will represent Priority1 Inc and promote our services to new customers, build and maintain your own book of business and provide an exceptional level of customer services.

As an Inside Sales Rep, you will represent Priority1 Inc and promote our services to new customers, build and maintain your own book of business and provide an exceptional level of customer services.

As an Inside Sales Rep, you will represent Priority1 Inc and promote our services to new customers, build and maintain your own book of business and provide an exceptional level of customer services.

As an Inside Sales Rep, you will represent Priority1 Inc and promote our services to new customers, build and maintain your own book of business and provide an exceptional level of customer services.

As an Inside Sales Rep, you will represent Priority1 Inc and promote our services to new customers, build and maintain your own book of business and provide an exceptional level of customer services.

As an Inside Sales Rep, you will represent Priority1 Inc and promote our services to new customers, build and maintain your own book of business and provide an exceptional level of customer services.

As an Inside Sales Rep, you will represent Priority1 Inc and promote our services to new customers, build and maintain your own book of business and provide an exceptional level of customer services.

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Customer Service Inside Sales Representative information

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How much do customer service inside sales representative jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for customer service inside sales representative in the United States is $23.13, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $26.44 per hour, depending on experience, location, and employer.

What does a customer service inside sales representative do?

A Customer Service Inside Sales Representative often juggles both responding to customer inquiries and proactively reaching out to generate sales. This balance is achieved by prioritizing urgent customer needs while setting aside dedicated time for prospecting and follow-up calls. Many companies use CRM systems to help representatives track interactions and manage their pipeline efficiently. Collaboration with the broader sales and support teams is common, ensuring seamless customer experiences and meeting sales targets. Effective time management and clear communication are key to succeeding in this dual-focused role.

What are the key skills and qualifications needed to thrive as a customer service inside sales representative?

To thrive as a Customer Service Inside Sales Representative, you need strong communication, sales acumen, and a customer-focused mindset, often supported by a high school diploma or higher. Familiarity with CRM software, order management systems, and office productivity tools is typically required. Outstanding interpersonal skills, resilience, and problem-solving abilities help build rapport and handle objections effectively. These skills and qualities are crucial for driving sales growth, maintaining customer satisfaction, and achieving business targets.

What is a customer service inside sales representative?

A Customer Service Inside Sales Representative is a professional who handles customer inquiries, provides product or service information, and actively works to sell products or services from within the company’s office, rather than meeting clients face-to-face. They are responsible for building relationships with customers through phone calls, emails, or online chats, addressing concerns, and identifying opportunities to upsell or cross-sell. This role combines the responsibilities of customer support with proactive sales activities to help grow the business and ensure customer satisfaction.

Is remote customer service inside sales representative a stressful job?

Remote customer service inside sales representatives often experience stress due to targets, high call volumes, and the need for strong communication skills. Managing customer expectations and meeting sales goals can contribute to job pressure, but the remote environment allows flexibility that may reduce some stressors. Proper training and time management are important for handling job demands effectively.

What is the difference between Customer Service Inside Sales Representative vs Customer Support Specialist?

AspectCustomer Service Inside Sales RepresentativeCustomer Support Specialist
Primary FocusGenerating sales and upselling to existing customersProviding technical support and resolving customer issues
Work EnvironmentSales teams, call centers, or onlineCustomer service departments, call centers, or technical support teams
Required SkillsSales techniques, communication, product knowledgeProblem-solving, technical knowledge, communication
Common CertificationsNone specific, sales training often preferredTechnical certifications or product-specific training often preferred

While both roles involve customer interaction, the Customer Service Inside Sales Representative primarily focuses on sales and revenue generation, whereas the Customer Support Specialist concentrates on resolving customer issues and providing technical assistance. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

More about Customer Service Inside Sales Representative jobs
What states have the most Customer Service Inside Sales Representative jobs? States with the most job openings for Customer Service Inside Sales Representative jobs include:
What job categories do people searching Customer Service Inside Sales Representative jobs look for? The top searched job categories for Customer Service Inside Sales Representative jobs are:
Infographic showing various Customer Service Inside Sales Representative job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $48,105 per year, or $23.1 per hour.

Customer Service / Inside Sales

Applied Industrial Technologies

Santa Ana, CA • On-site

Full-time

Retirement

Posted 11 days ago


Applied Industrial Technologies rating

6.8

Company rating: 6.8 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

262nd of 415 rated retail wholesalers


Job description

Our company culture is friendly, fun with healthy competition and rewards. Applied Industrial Technologies offers integrity, inclusion, and career advancement. Individual contributorship and ideas are encouraged and welcomed.
We are hiring a full-time creative, resourceful customer service representative (CSR) focused on theme parks in Santa Ana, CA. In this role, you will provide professional and timely support to our sales team and customers. As a leading industrial distributor (and Fortune 1000 company), we realize we are only as strong as our dedicated team. Selling millions of industrial products to all types of customers takes special skill and that's where you come in.
This is a full time on-site position, Monday - Friday 8:00 am to 5:00 pm. Great work / life balance!
Why join us?
Applied is listed as one of the World's Best Employers by Forbes for 2021. We have earned the Outstanding Employer Support award from the US Navy, are listed as #8 in the top 50 Industrial Distributors for 2024, and we are a GSA approved vendor. Applied has been fortunate to retain associates who have built long lasting careers. 25% of our U.S. team has 20+ years of service!
We offer competitive hourly pay, monthly, quarterly, and annual bonus opportunities, and all the benefits you'd expect from an industry leader (401K with company match, insurance, time off, tuition reimbursement, employee assistance, etc.
The typical estimated hourly rate range for this position and location is $20.00 - 24.00/hr depending on experience. Potential bonus opportunity is tied to location and individual performance and has averaged $200 - 300 per month. No specific amount is guaranteed.
  • A LASTING CAREER - Career paths are available in sales, operations, or management throughout the country
  • Professional development and training
  • Great work / life balance
  • Team oriented company culture where it's called work for a reason but have fun in the process. Customers can hear that in your voice
  • Join a local team with company backing

What you'll do:
In our fast-paced team environment, you will partner with our customers and Account Managers to find products and services, solve customer needs, and build ongoing positive business relationships.
  • Customer inquiries, quotes, order processing, expediting / returns
  • Sourcing parts
  • Assist in generating sales
  • Help in the stockroom as needed, deliver orders to customers as needed

Qualifications:
  • 1+ year customer service or inside sales, mechanical or maintenance experience. Industrial distribution or parts counter environment preferred
  • Attention to detail, accuracy, ability to multitask, sense of humor
  • Written and verbal communication skills, including English grammar
  • High school diploma or equivalent
  • Must be able to lift up to 50 lbs.
  • Mechanical aptitude
  • Computer knowledge including Excel. SAP/ERP experience a plus
  • Valid driver's license & clean driving record (MVR)

  • This position is not eligible for relocation benefits and is expected to be performed on site.
  • Candidates must be authorized to work in the US. We are not able to offer sponsorship of work visas for this position.

Come for the job. Stay for the career. Apply for immediate consideration!
#LI-RH1
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

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