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Inside Sales Rep Customer Service Jobs (NOW HIRING)

Abbott Laboratories

Inside Sales Representative

Columbus, OH · On-site

$20.85 - $41.75/hr

Inside sales sells to and/or provides services to institutional customers, including, physicians, registered dietitians, nurses and various healthcare professionals. Inside sales representatives work ...

United Rentals

Inside Sales Rep

Carroll, OH · On-site

As an Inside Sales Rep, you will serve as a key customer contact and consultant at our Trench ... Customer Service & Communication: Serve as the primary point of contact for customer inquiries ...

United Rentals

Inside Sales Rep

Carroll, OH · On-site

As an Inside Sales Rep, you will serve as a key customer contact and consultant at our Trench ... Customer Service & Communication: Serve as the primary point of contact for customer inquiries ...

Abbott

Inside Sales Representative

Columbus, OH · On-site

Inside sales sells to and/or provides services to institutional customers, including, physicians, registered dietitians, nurses and various healthcare professionals. Inside sales representatives work ...

Quinn Company

Inside Sales Representative

Fresno, CA

$50K - $75K/yr

The goal of the Inside Sales Rep. is to re-establish, qualify and maintain contact with small to medium-sized customers in all industries to increase sales of machines, parts and service solutions.

ESP Enterprises Inc

Inside Sales Rep

Houston, TX

... inside sales role focused on supporting customers and outside sales reps. You will handle inbound ... Your focus is service, speed, and accuracy. What You Will Do Customer Support * Respond to incoming ...

Priority1

Inside Sales Representative

Little Rock, AR · On-site

$700/wk

As an Inside Sales Rep, you will represent Priority1 Inc and promote our services to new customers, build and maintain your own book of business and provide an exceptional level of customer services.

Priority1

Inside Sales Representative

Tempe, AZ · On-site

$700/wk

As an Inside Sales Rep, you will represent Priority1 Inc and promote our services to new customers, build and maintain your own book of business and provide an exceptional level of customer services.

Priority1

Inside Sales Representative

Tempe, AZ · On-site

$700/wk

As an Inside Sales Rep, you will represent Priority1 Inc and promote our services to new customers, build and maintain your own book of business and provide an exceptional level of customer services.

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How much do inside sales rep customer service jobs pay per year?

As of Jun 8, 2026, the average yearly pay for inside sales rep customer service in the United States is $51,470.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,500.00 and $59,000.00 per year, depending on experience, location, and employer.

What is the difference between Inside Sales Rep Customer Service vs Inside Sales Representative?

AspectInside Sales Rep Customer ServiceInside Sales Representative
Primary FocusCustomer support and retention, handling inquiries, resolving issuesGenerating sales, prospecting, closing deals
Required SkillsCustomer service, communication, problem-solvingSales techniques, negotiation, product knowledge
Work EnvironmentCall centers, customer support teamsSales teams, business offices
Common CertificationsCustomer service certifications, CRM trainingSales certifications, CRM experience

While both roles involve communication and client interaction, Inside Sales Rep Customer Service primarily focuses on supporting existing customers and resolving issues, whereas Inside Sales Representative emphasizes generating new sales and closing deals. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What are the key skills and qualifications needed to thrive as an Inside Sales Rep Customer Service, and why are they important?

To thrive as an Inside Sales Rep Customer Service, you need strong sales acumen, product knowledge, and a high school diploma or equivalent, often with additional training in sales or customer support. Familiarity with customer relationship management (CRM) software, phone systems, and order processing tools is typically required. Exceptional communication, active listening, and problem-solving skills help build rapport and resolve customer issues effectively. These abilities are crucial for driving sales, fostering customer loyalty, and achieving performance targets in a competitive environment.

What does an Inside Sales Rep Customer Service do?

An Inside Sales Rep Customer Service professional is responsible for handling sales activities and customer inquiries from within the office rather than meeting clients face-to-face. They proactively reach out to potential and existing customers, provide product or service information, and process sales orders. Additionally, they address customer questions, resolve issues, and ensure a positive experience to foster customer loyalty and repeat business.

How does an Inside Sales Rep Customer Service professional typically collaborate with other departments to ensure customer satisfaction?

Inside Sales Rep Customer Service professionals often work closely with teams such as marketing, logistics, and technical support to address customer inquiries and resolve issues efficiently. They may coordinate with the sales team to follow up on leads, update order statuses, and ensure client needs are met throughout the sales process. Regular communication and teamwork are essential, as these reps act as a bridge between customers and the company, helping to streamline solutions and deliver a positive customer experience.
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What job categories do people searching Inside Sales Rep Customer Service jobs look for? The top searched job categories for Inside Sales Rep Customer Service jobs are:
Inside Sales Rep Customer Service jobs near you
Rental Inside Sales Representative

Rental Inside Sales Representative

Mustang Cat

Bryan, TX • On-site

$18/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

Mustang CAT rating

8.2

Company rating: 8.2 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

38th of 140 rated vehicle equipment hire

Job description

Building Texas... Powering the WorldSince 1952, Mustang has proudly served the construction, oil & gas, power generation, marine, and manufacturing industries as the authorized Caterpillar® dealer for Southeast Texas. Start your career with Mustang Cat - one of America's Greatest Midsize Workplaces of 2025!
Now Hiring: Rental Inside Sales Representative - Bryan, TX
(Rental Equipment Sales | Inside Sales Representative | Heavy Equipment Rentals | Construction Equipment)
Mustang Cat is hiring a Rental Inside Sales Representative at our Bryan, TX branch to support customers across the construction, industrial, and infrastructure industries. In this role, you'll help customers identify the right heavy equipment rental solutions while managing rental orders from inquiry to invoice.
If you thrive in a fast-paced environment, enjoy customer interaction, and have a passion for sales and equipment solutions, this is your opportunity to join one of the most respected names in Texas equipment rental.
Top Benefits for Inside Sales Representatives
  • Great Work-Life Balance
  • Opportunity for Overtime and Incentive/Commission Pay
  • Tuition Reimbursement
  • Vast Growth Opportunities
  • Job Stability with an Industry Leader
  • Full-Time Benefits: Medical, Dental, Vision
  • 401(k) with Employer Match
  • Paid Vacation, Sick Time & Holidays

What You'll Do as a Rental Inside Sales Representative
As a Rental Inside Sales Representative, you'll serve as a key point of contact for rental customers while supporting branch operations, outside sales, dispatch coordination, and rental order management.
Responsibilities Include:
  • Serve as a primary point of contact for rental customers at the Bryan branch
  • Assist customers in selecting the right construction and heavy equipment rental solutions for their projects
  • Support Outside Sales Representatives with processing and completing rental orders
  • Coordinate equipment deliveries and pick-ups with transportation and dispatch teams
  • Manage rental contracts, quotes, extensions, exchanges, and billing activities
  • Ensure accurate order fulfillment using internal rental and CRM systems
  • Build strong customer relationships through responsive communication and service
  • Identify opportunities to upsell additional equipment, attachments, or rental solutions
  • Work closely with service, transportation, and operations teams to support customer needs
  • Represent Mustang Cat professionally in all customer interactions

Qualifications
Required:
  • College degree in Business, Management, Technical, or related field preferred
    (Equivalent work experience will be considered)
  • Strong communication and customer service skills
  • Ability to multitask and work effectively in a fast-paced environment
  • Proficiency in Microsoft Office (Word, Excel, Outlook)
  • Mechanical aptitude or familiarity with construction equipment applications

Preferred Experience:
  • Previous inside sales, rental coordination, or equipment industry experience
  • Knowledge of Caterpillar equipment and heavy equipment rental applications
  • Bilingual English/Spanish skills

Build Your Career with Mustang Cat
Join a company that values teamwork, customer service, and career growth. At Mustang Cat, we are proud to support the industries that keep Texas growing - and we're looking for driven individuals ready to grow with us.
Apply today to start your career in equipment rental sales with Mustang Cat - Leaders in Progress.
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Check out the Mustang Cat Anthem to see our mission in action!
Having trouble logging in? Create an account through the link on the "Sign In" pop-up window, and apply today!
Mustang Cat is an Equal Opportunity Employer.

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