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Inside Sales Support Jobs in Wisconsin (NOW HIRING)

As an Inside Sales Support team member, you will be the enthusiastic connector between our outside sales team and our valued customers. Your role is critical in effectively communicating our product ...

Inside Sales

Jackson, WI · On-site

$28 - $38/hr

As an Inside Sales Support team member, you will be the enthusiastic connector between our outside sales team and our valued customers. Your role is critical in effectively communicating our product ...

Marathon Electric is seeking an experienced Inside Sales Supervisor to lead and support our Inside Sales team. This is a hands-on leadership role for someone who enjoys developing people, improving ...

... teams to prepare quotes, support sales opportunities, and deliver an exceptional customer ... inside sales, sales support, account management, or customer service experience Experience with CRM ...

Marathon Electric is seeking an experienced Inside Sales Supervisor to lead and support our Inside Sales team. This is a hands-on leadership role for someone who enjoys developing people, improving ...

Marathon Electric is seeking an experienced Inside Sales Supervisor to lead and support our Inside Sales team. This is a hands-on leadership role for someone who enjoys developing people, improving ...

Support outside sales staff with vendor quotes and purchasing for outsourced products. * Coordinate project details with design, production, and installation teams. * Manage permits, schedules, and ...

Inside Sales Associate

Milwaukee, WI · On-site

$21 - $25/hr

Join a values-driven company that prioritizes safety, professional growth, and supporting our local ... What You'll Do As an Inside Sales Representative, you will act as our store's primary ...

The Associate Inside Sales Rep. is responsible for supporting the company's sales efforts by developing and maintaining strong customer relationships, identifying sales opportunities, assisting ...

The Associate Inside Sales Rep. is responsible for supporting the company's sales efforts by developing and maintaining strong customer relationships, identifying sales opportunities, assisting ...

Inside Sales Account Manager Job Summary: This position is primarily engaged in the development ... Sales support to both internal and external customers to include: * Product recommendation and ...

Inside Sales Essential Duties and Responsibilities: * Provide technical guidance to the sales team ... Proven ability to build and support teamwork. * Highly accountable and internally motivated by ...

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Inside Sales Support information

See Wisconsin salary details

$24.2K

$52K

$84.8K

How much do inside sales support jobs pay per year?

As of Aug 30, 2026, the average yearly pay for inside sales support in Wisconsin is $51,952.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,900.00 and $59,600.00 per year, depending on experience, location, and employer.

What is an inside sales support?

An Inside Sales Support role involves assisting the sales team with tasks such as managing customer accounts, processing orders, generating leads, and providing product information. These professionals typically work from an office or remotely, communicating with clients via phone, email, or other online platforms. Their main goal is to help the sales team achieve targets by handling administrative tasks, following up with prospects, and ensuring customer satisfaction throughout the sales process.

What are the key skills and qualifications needed to thrive as an inside sales support professional?

To thrive as an Inside Sales Support professional, you need strong communication skills, attention to detail, and a basic understanding of sales processes, often supported by a degree in business or related experience. Familiarity with CRM systems like Salesforce, proficiency in Microsoft Office, and possibly knowledge of order management software are typically required. Excellent organizational skills, problem-solving abilities, and a customer-oriented mindset help individuals stand out in this role. These skills are crucial for efficiently managing sales operations, supporting sales teams, and ensuring a seamless customer experience.

What are some of the most common challenges faced in an inside sales support role, and how can they be overcome?

One of the most common challenges in Inside Sales Support is managing a high volume of inquiries while maintaining accuracy and responsiveness. Balancing administrative tasks with proactive communication requires strong organizational skills and effective use of customer relationship management (CRM) tools. Additionally, collaborating with account managers and external sales teams to ensure consistent messaging and timely follow-ups can be demanding, but regular team meetings and clear documentation help streamline processes. Continual learning and adapting to new sales technologies also play a key role in overcoming these challenges and excelling in the position.

What is the difference between Inside Sales Support vs Customer Service Representative?

AspectInside Sales SupportCustomer Service Representative
Primary RoleSupports sales team by generating leads, processing orders, and assisting with sales activitiesHandles customer inquiries, provides product information, and resolves issues
Work EnvironmentOffice-based, sales-focused, often collaborating with sales and marketing teamsOffice or call center, customer-focused, interacting directly with clients
Required SkillsCommunication, sales support, CRM proficiency, product knowledgeCommunication, problem-solving, customer service skills, CRM familiarity

While both roles involve communication and support, Inside Sales Support primarily focuses on aiding the sales process and generating revenue, whereas Customer Service Representatives concentrate on maintaining customer satisfaction and resolving issues. Both roles often require similar skills and tools, but their main objectives differ within the customer and sales lifecycle.

What does an inside sales support do?

An inside sales support professional assists the sales team by managing customer inquiries, processing orders, and providing product information. They often use customer relationship management (CRM) software and communicate primarily via phone, email, or chat to help maintain client relationships and support sales activities.

What are popular job titles related to Inside Sales Support jobs in Wisconsin?

For Inside Sales Support jobs in Wisconsin, the most frequently searched job titles are:

Infographic showing various Inside Sales Support job openings in Wisconsin as of August 2026, with employment types broken down into 96% Full Time, 2% Part Time, and 2% Contract. Highlights an 98% In-person, and 2% Hybrid job distribution, with an average salary of $51,952 per year, or $25 per hour.

Inside Sales Support Specialist

First Supply LLC

Rhinelander, WI • On-site

Full-time

Posted 17 days ago


Job description

Overview
First Supply, a fifth-generation family-owned company, has served the Upper Midwest for over 125 years. Guided by our Employee Value Proposition, Where Tradition Meets Innovation, we foster a workplace where people learn, grow, and contribute to a company that values its heritage while embracing progress. Our teams take pride in supporting customers and communities, creating meaningful work and rewarding careers every day.
The Inside Sales Support Specialist is a customer-focused role dedicated to delivering outstanding service and operational support to the sales team. This position utilizes digital tools, ERP/CRM systems, and data insights to manage customer interactions, streamline order processing, and contribute to a seamless customer experience. Success in this role requires strong communication skills, a collaborative mindset, and attention to detail.
Responsibilities
  • Respond promptly and professionally to customer inquiries via phone, email, and digital platforms.
  • Support the sales team by preparing quotes, processing orders, and managing customer accounts in the ERP/CRM system.
  • Provide timely information regarding product availability, lead times, and alternatives for out-of-stock items.
  • Resolve customer issues by researching problems, coordinating solutions, or escalating to appropriate teams as needed.
  • Collaborate with sales and operations teams to ensure accurate and timely order fulfillment
  • Use ERP/CRM systems to track customer interactions, order history, and follow-up activities.
  • Maintain up-to-date knowledge of products, services, and industry trends.
  • Other duties/responsibilities as assigned

Qualifications
  • High School Diploma or equivalent required.
  • Previous experience in related trade fields (plumbing, HVAC, fluid handling) preferred.
  • Generalized product knowledge in specialized area preferred.
  • Computer knowledge and skills with the ability to learn First Supply LLC's business systems.
  • Ability to assess customer needs and provide customer satisfaction.
  • Ability to communicate information and ideas effectively with customers by telephone and in person.
  • Ability to identify solutions, conclusions or approaches to provide customer satisfaction; and still consider the relative costs and benefits to all involved.

About First Supply
First Supply® is a leading main channel wholesale distributor, providing industrial customers and building contractors with an extensive line of products and services. We offer a wide range of manufacturer product lines across the plumbing, heating, air conditioning, builder, waterworks, pump/well & septic, industrial, and municipal markets. Headquartered in Madison, Wisconsin, First Supply has more than 700 employees across 29 operating facilities serving Wisconsin, Minnesota, Iowa, Illinois, and Michigan.
First Supply also owns and operates 18 Kitchen & Bath Stores across five Midwestern states under the Gerhard's Kitchen, Bath & Lighting and KOHLER® Signature Store by First Supply brands. Gerhard's is the largest, most versatile kitchen and bath store in the Upper Midwest, offering a wide variety of styles-from contemporary to traditional-along with unmatched service. The KOHLER Signature Stores are immersive kitchen and bath showrooms that provide a distinguished experience where designers and homeowners can get hands-on with hundreds of exclusive KOHLER products.
With a 128-year legacy and a people-first culture, First Supply is committed to building a workplace where employees feel valued, supported, and inspired to grow their careers. That commitment has earned national recognition, including a spot on USA Today's 2024 Top Workplaces in the USA, as well as honors as a Woman-Led Top Workplace and an Industry Top Workplace for Distribution.
First Supply LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.