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Inside Sales Business Development Representative information

What does an inside sales business development representative do?

An Inside Sales Business Development Representative is responsible for generating new business opportunities by reaching out to potential clients, qualifying leads, and arranging meetings for sales executives. They primarily work remotely or from an office, using phone calls, emails, and other digital communication tools to connect with prospects. Their main goal is to build relationships with potential customers, understand their needs, and introduce products or services that could benefit them. This role is crucial for expanding a company’s customer base and driving revenue growth.

What is inside sales in business development?

Inside sales in business development involves selling products or services remotely, typically through phone calls, emails, and online meetings. Inside sales representatives focus on lead generation, qualifying prospects, and closing deals without face-to-face interaction, often using customer relationship management (CRM) tools. This role requires strong communication skills and product knowledge to build relationships and meet sales targets.

Is inside sales business development representative an entry level position?

Inside Sales Business Development Representative roles are often considered entry-level positions, suitable for candidates with strong communication skills and a willingness to learn sales processes. However, some companies may prefer prior sales or customer service experience, and roles can vary in complexity based on industry and company requirements.

What is the difference between Inside Sales Business Development Representative vs Inside Sales Representative?

AspectInside Sales Business Development RepresentativeInside Sales Representative
Primary FocusGenerating new leads and developing business opportunitiesManaging existing accounts and closing sales
Work EnvironmentOutbound calls, prospecting, and lead qualificationInbound inquiries, customer follow-up, and order processing
Required SkillsLead generation, prospecting, communicationCustomer service, product knowledge, closing skills

The Inside Sales Business Development Representative primarily focuses on identifying and developing new business opportunities through outbound efforts, while the Inside Sales Representative handles inbound inquiries and manages existing customer accounts. Both roles require strong communication skills, but their core responsibilities differ, with the Business Development role emphasizing prospecting and lead generation.

What are the key skills and qualifications needed to thrive as an inside sales business development representative?

To thrive as an Inside Sales Business Development Representative, you need strong communication skills, sales acumen, and a solid understanding of lead generation and prospecting, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms like Salesforce, lead management tools, and sales automation software is typically required. Outstanding candidates excel at relationship-building, resilience, active listening, and adaptability in dynamic environments. These skills and qualities drive successful outreach, nurture client relationships, and help achieve revenue targets in a competitive sales landscape.

How does an inside sales business development representative typically collaborate with other teams within the company?

Inside Sales Business Development Representatives frequently work closely with marketing, customer success, and product teams to align on lead generation strategies and understand customer needs. They often participate in regular meetings to share insights from customer interactions, contribute to campaign feedback, and ensure a smooth handoff of qualified leads to the sales team. This cross-functional collaboration helps ensure a consistent customer experience and maximizes the effectiveness of outreach efforts. Effective communication and teamwork are key aspects of success in this role.
What are popular job titles related to Inside Sales Business Development Representative jobs in Wisconsin? For Inside Sales Business Development Representative jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Inside Sales Business Development Representative jobs in Wisconsin look for? The top searched job categories for Inside Sales Business Development Representative jobs in Wisconsin are:
What cities in Wisconsin are hiring for Inside Sales Business Development Representative jobs? Cities in Wisconsin with the most Inside Sales Business Development Representative job openings:
Inside Sales Business Development Representative jobs near you
Infographic showing various Inside Sales Business Development Representative job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution.

Sales Business Development Representative

Staples, Inc.

Burlington, WI • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 22 days ago

Staples rating

5.8

Company rating: 5.8 out of 10

Based on 630 frontline employees who took The Breakroom Quiz

427th of 732 rated retailers

Job description

This position is a minimum of 4 days in the office at our Lincolnshire, IL location with flexibility for remote work on Fridays. 

Staples is business to business. You’re what binds us together.

At Quill, we make it easy for businesses to get the products they need to succeed.  We help organizations of all sizes simplify purchasing while delivering an outstanding customer experience.

We're looking for motivated, sales-driven professional who enjoy building relationships, solving customer challenges, and closing business. As a Category Inside Sales Specialist, Print & Promotional, you'll work with existing and prospective customers, uncover opportunities, recommend solutions, and help drive revenue growth. If you're competitive, goal-oriented, and energized by earning incentives for your success, this role offers an exciting opportunity to build your sales career with a trusted industry leader.

Why Join Quill?

  • Competitive base salary plus incentive opportunity
  • Established brand with a strong reputation and loyal customer base
  • Career development and growth opportunities within sales
  • Collaborative team environment with ongoing coaching and support
  • Opportunity to make a direct impact on customer success and company growth

What You'll Do

  • Convert leads and opportunities into profitable sales while delivering exceptional customer service.
  • Partner with Account Managers and Key Account Managers to support high-value customer accounts and strategic projects.
  • Manage inbound and outbound opportunities across multiple lead channels, including web, chat, and sales-generated leads.
  • Build relationships with customers to identify needs and recommend tailored solutions.
  • Maintain a healthy sales pipeline and accurately track opportunities within CRM systems.
  • Collaborate with cross-functional partners including sales teams, merchants, and vendors to deliver customer solutions.
  • Increase customer spend and share of wallet through consultative selling and trusted advisor relationships.
  • Consistently achieve or exceed sales, revenue, and margin goals.

What You Bring

  • A competitive spirit and passion for achieving results.
  • Strong communication, negotiation, and relationship-building skills.
  • Confidence engaging customers and influencing purchasing decisions.
  • Ability to thrive in a fast-paced, performance-driven environment.
  • Strong organizational and time management skills.
  • Resilience, persistence, and a positive attitude when facing challenges.
  • Customer-focused mindset with a commitment to delivering value.
  • Desire to learn, grow, and contribute to team success.

Basic Qualifications

  • Minimum 1 year of sales, business development, customer service, or related experience.
  • Strong verbal and written communication skills.
  • Proven ability to influence, present, and engage customers effectively.
  • Self-motivated with a track record of meeting goals.
  • High School Diploma or GED.

Prefered Qualifications

  • Experience selling or supporting print and promotional products and solutions.

What We Offer

  • Competitive base pay plus incentive opportunity
  • 112 hours of PTO
  • 7 paid holidays plus 1 floating holiday
  • 401(k) with company match
  • Medical, dental, vision, and wellness programs
  • Associate-led Business Resource Groups
  • Employee discounts across Staples and retail offerings

  • Professional development and career advancement opportunities

The salary range represents the expected compensation for this role at the time of posting.  The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity.   Some roles may also be eligible for overtime pay, in accordance with federal and state requirements.   

At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

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