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Inbound Sales Representative Jobs (NOW HIRING)

Fair Trade Outsourcing

Inbound Sales Representative

Alamo, TX · On-site

$15 - $16/hr

We are looking for competitive Inbound Sales Representatives with amazing customer service skills. No cold calling is necessary! If you are interested in making a positive difference in the lives of ...

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TaxRise

Inbound Sales Representative

Irvine, CA

$240K/yr

As an Inbound Sales Representative, you'll work exclusively with warm, pre-qualified leads who are actively seeking help. Your role is to guide them through their options, build trust, and enroll ...

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TaxRise

Inbound Sales Representative

Irvine, CA · On-site

$240K/yr

As an Inbound Sales Representative, you'll work exclusively with warm, pre-qualified leads who are actively seeking help. Your role is to guide them through their options, build trust, and enroll ...

Patriot Family Insurance

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Inbound Sales Representative

Nashua, NH · On-site

$80K - $250K/yr

Job Title: Inbound Sales Representative Location: Nashua, NH (Must live within 40 miles. Greater Boston) About Us: We are a leading provider of life insurance solutions, dedicated to helping ...

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Superior Home Protection

Inbound Sales Rep

Wentzville, MO · Remote

$120K/yr

We are looking for a dedicated and dynamic individual to join our team at Superior Home Protection in Wentzville, MO as an Inbound Sales Representative. The ideal candidate will be enthusiastic about ...

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Inbound Sales Representative information

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How much do inbound sales representative jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for inbound sales representative in the United States is $20.43, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $24.04 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Inbound Sales Representative, and why are they important?

To thrive as an Inbound Sales Representative, you need strong communication skills, persuasive selling abilities, and a foundational understanding of sales processes, often supported by a high school diploma or higher. Familiarity with Customer Relationship Management (CRM) systems, call center software, and sales tracking tools is typically required. Active listening, resilience, and a customer-oriented mindset are standout soft skills for this role. These skills and qualities are essential for building rapport, efficiently converting leads, and achieving sales targets in a competitive environment.

Can you make $500,000 a year in sales?

Inbound sales representatives typically do not earn $500,000 annually solely from base salary; high earnings depend on commissions, sales volume, and industry. Top performers in high-value sectors or with extensive experience and strong sales skills can achieve such income levels through commissions and bonuses. However, reaching this level is uncommon and usually requires significant sales success and a high-value client base.

What are Inbound Sales Representatives?

Inbound Sales Representatives are professionals who handle incoming inquiries from potential customers, usually via phone, email, or online chat. Their main responsibility is to engage with these leads, understand their needs, provide product or service information, and guide them through the purchasing process. Unlike outbound sales roles, inbound sales reps focus on leads who have already shown interest, making it a consultative and customer-focused position. They often collaborate with marketing and customer support teams to ensure a smooth sales experience and may also be responsible for meeting specific sales targets.

What does an inbound sales rep do?

An inbound sales representative handles incoming customer inquiries, identifies their needs, and offers appropriate products or services to close sales. They often use CRM tools, have strong communication skills, and focus on building customer relationships to achieve sales targets.

What are some common challenges faced by Inbound Sales Representatives, and how can they be effectively managed?

Inbound Sales Representatives often face challenges such as handling a high volume of inquiries, differentiating genuine leads from casual inquiries, and dealing with diverse customer needs in real time. Effective management involves developing strong listening skills, utilizing CRM tools to organize and prioritize leads, and continuously updating product knowledge to address customer questions confidently. Collaborating with marketing and customer support teams can also help streamline the sales process and improve conversion rates.

What is the difference between Inbound Sales Representative vs Customer Service Representative?

AspectInbound Sales RepresentativeCustomer Service Representative
Primary RoleSell products/services to inbound leadsAssist customers with inquiries and support
Skills NeededSales techniques, persuasion, product knowledgeCommunication, problem-solving, patience
Work EnvironmentSales-focused, target-drivenSupport-oriented, service-driven
Common CertificationsSales certifications, product trainingCustomer service certifications, communication skills

While both roles involve interacting with customers, Inbound Sales Representatives focus on converting inbound inquiries into sales, requiring sales skills and product knowledge. Customer Service Representatives primarily handle support and problem resolution, emphasizing communication and customer satisfaction. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

Is inbound sales difficult?

Inbound sales representatives often find the role manageable as it involves responding to customer inquiries and guiding prospects through the sales process. Success depends on communication skills, product knowledge, and the ability to handle rejection, but it generally requires less cold calling than outbound sales roles.

What is the role of an inbound representative?

An inbound sales representative handles incoming customer inquiries, providing product information, answering questions, and assisting with purchases or service issues. They often use CRM tools and require strong communication skills to convert inquiries into sales or support resolutions.
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Inbound Sales Representative jobs near you
Infographic showing various Inbound Sales Representative job openings in the United States as of June 2026, with employment types broken down into 91% Full Time, 8% Part Time, and 1% Contract. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution, with an average salary of $42,488 per year, or $20.4 per hour.
Inbound Sales Representative

Inbound Sales Representative

Fair Trade Outsourcing

Mcallen, TX • On-site

$15 - $16/hr

Full-time

Posted 4 days ago

Job description

Fair Trade Outsourcing™ (FTO) is a fast-growing BPO company and fair-trade outsourcing center that provides impact sourcing work for companies worldwide.
Our primary office is in Philadelphia, Pennsylvania with a global network of delivery centers in the Us, Philippines, Mexico, and Ghana.
Our Vision
We seek to reduce global poverty and economic insecurity by creating sustainable middle-class employment, eventually growing a new generation of capital owners from wage earners.
We are looking for competitive Inbound Sales Representatives with amazing customer service skills. No cold calling is necessary!
If you are interested in making a positive difference in the lives of others? We are looking for you!
About the position:
As an Sales Representative at Fair Trade Outsourcing, you will be a vital part of our sales team, handling incoming calls from customers interested in our insurance services. This entry-level position offers significant opportunities for growth within the BPO industry, allowing you to develop your skills and advance your career in a dynamic and supportive environment.
Responsibilities:
  • Handle inbound calls from customers regarding insurance services to establish new insurance policies.
  • Maintain proper telephone etiquette and provide accurate and timely responses to customer inquiries.
  • Adhere to established call center guidelines and company policies while answering calls.
  • Work effectively with co-workers, agents, policyholders, and other departments to resolve customer issues.
  • Research and resolve customer inquiries, communicating results via telephone and/or written correspondence to policyholders, agents, or other departments.
  • Perform computer inquiries and data entry related to customer accounts.
  • Record Maintenance: Maintain records and policy files according to established guidelines.
  • Ensure regular and predictable attendance in meetings with a defined work schedule.
  • Engage in bonus incentive programs upon successful completion of training and licensing requirements.

Requirements and Skills:
  • High School Diploma and/or GED
  • CSR experience of six months or English proficiency - Mid level
  • Ability to provide exceptional customer service with a customer-centric mindset.
  • Excellent oral and written communication skills with proficiency in telephone etiquette.
  • Proactive approach to researching and resolving inquiries promptly.
  • Excellent oral and written communication skills
  • Ability to handle multiple assignments
  • Must have the availability between 7am to 7pm CST Monday to Friday and Saturday 8am to 3pm CST
  • Flexibility for occasional and/or seasonal overtime
  • 1 - 2 years of experience working with customers

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