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Inbound Sales Representative Jobs (NOW HIRING)

Entyre Care

Inbound Sales Representative

Columbus, OH · On-site

$28 - $30/hr

About the Role We are hiring an Inbound Sales Representative to serve as the first point of contact for prospective and existing clients who call, text, or leave voicemails with questions about ...

Express Employment

Inbound Sales Rep

Scottsdale, AZ

$50K/yr

Top Job Located in Scottsdale, AZ Salary: $50,000 + Commission Inside Sales Representative (Inbound | High-Ticket | Scottsdale, AZ) Location: Scottsdale, AZ (In-Office Only) Compensation: Base ...

SPECTRUM

Inbound Sales Representative

Greensboro, NC

$20/hr

As an Inbound Sales Representative on our Community Solutions team at Spectrum, you'll be the driving force in converting potential leads into satisfied customers. Your role in promoting and selling ...

Superior Home Protection

Inbound Sales Rep

Wentzville, MO · On-site

$60K - $120K/yr

Description We are looking for a dedicated and dynamic individual to join our team at Superior Home Protection in Wentzville, MO as an Inbound Sales Representative. The ideal candidate will be ...

Spectrum

Inbound Sales Representative

Greensboro, NC

$20/hr

As an Inbound Sales Representative on our Community Solutions team at Spectrum, you'll be the driving force in converting potential leads into satisfied customers. Your role in promoting and selling ...

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How much do inbound sales representative jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for inbound sales representative in the United States is $20.43, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $24.04 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Inbound Sales Representative, and why are they important?

To thrive as an Inbound Sales Representative, you need strong communication skills, persuasive selling abilities, and a foundational understanding of sales processes, often supported by a high school diploma or higher. Familiarity with Customer Relationship Management (CRM) systems, call center software, and sales tracking tools is typically required. Active listening, resilience, and a customer-oriented mindset are standout soft skills for this role. These skills and qualities are essential for building rapport, efficiently converting leads, and achieving sales targets in a competitive environment.

What are Inbound Sales Representatives?

Inbound Sales Representatives are professionals who handle incoming inquiries from potential customers, usually via phone, email, or online chat. Their main responsibility is to engage with these leads, understand their needs, provide product or service information, and guide them through the purchasing process. Unlike outbound sales roles, inbound sales reps focus on leads who have already shown interest, making it a consultative and customer-focused position. They often collaborate with marketing and customer support teams to ensure a smooth sales experience and may also be responsible for meeting specific sales targets.

What are some common challenges faced by Inbound Sales Representatives, and how can they be effectively managed?

Inbound Sales Representatives often face challenges such as handling a high volume of inquiries, differentiating genuine leads from casual inquiries, and dealing with diverse customer needs in real time. Effective management involves developing strong listening skills, utilizing CRM tools to organize and prioritize leads, and continuously updating product knowledge to address customer questions confidently. Collaborating with marketing and customer support teams can also help streamline the sales process and improve conversion rates.

What is the difference between Inbound Sales Representative vs Customer Service Representative?

AspectInbound Sales RepresentativeCustomer Service Representative
Primary RoleSell products/services to inbound leadsAssist customers with inquiries and support
Skills NeededSales techniques, persuasion, product knowledgeCommunication, problem-solving, patience
Work EnvironmentSales-focused, target-drivenSupport-oriented, service-driven
Common CertificationsSales certifications, product trainingCustomer service certifications, communication skills

While both roles involve interacting with customers, Inbound Sales Representatives focus on converting inbound inquiries into sales, requiring sales skills and product knowledge. Customer Service Representatives primarily handle support and problem resolution, emphasizing communication and customer satisfaction. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

More about Inbound Sales Representative jobs
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What are the most commonly searched types of Inbound Sales Representative jobs? The most popular types of Inbound Sales Representative jobs are:
Who are the top companies hiring for Inbound Sales Representative jobs? The top employers for Inbound Sales Representative jobs are:
What states have the most Inbound Sales Representative jobs? States with the most job openings for Inbound Sales Representative jobs include:
What job categories do people searching Inbound Sales Representative jobs look for? The top searched job categories for Inbound Sales Representative jobs are:
What are popular job titles related to Inbound Sales Representative jobs? For Inbound Sales Representative jobs, the most frequently searched job titles are:
Inbound Sales Representative jobs near you
Infographic showing various Inbound Sales Representative job openings in the United States as of May 2026, with employment types broken down into 33% Full Time, 61% Part Time, and 6% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $42,488 per year, or $20.4 per hour.

Inbound Sales Representative

Entyre Care

Columbus, OH • On-site

$28 - $30/hr

Full-time

Posted 18 days ago

Job description

About the Role
We are hiring an Inbound Sales Representative to serve as the first point of contact for prospective and existing clients who call, text, or leave voicemails with questions about Entyre Care's program.
This is not a passive customer service role. The right person will be warm, clear, and highly organized, while also having the judgment and sales instincts to move clients to the next step. Many families we support are navigating healthcare, Medicaid, documentation, reimbursement, and onboarding requirements for the first time. This role requires someone who can explain complicated processes simply, build trust quickly, and keep clients moving forward.
You will own inbound communication, assess client needs, answer questions, document interactions accurately, and coordinate with internal teams when issues need escalation.
Key Responsibilities
  • Serve as the primary point of contact for inbound calls, voicemails, text messages, and client inquiries.
  • Build rapport quickly with prospective and current clients by being warm, professional, and clear.
  • Assess client needs, determine eligibility-related next steps, and guide clients through the onboarding process.
  • Use strong follow-up and sales instincts to encourage clients to complete required steps, submit documents, schedule appointments, or move to the next stage.
  • Explain Entyre Care's program, Medicaid waivers, service appointments, billing, background checks, reimbursement expectations, and related processes in a way clients can understand.
  • Manage high-volume inbound communication while maintaining accuracy, professionalism, and urgency.
  • Track client status, next steps, open issues, and follow-up needs in the appropriate systems.
  • Maintain accurate and up-to-date client contact information, records, notes, and documentation.
  • Identify issues, troubleshoot basic problems, and escalate appropriately to Billing, Compliance, Admin, Clinical, or other internal teams.
  • Coordinate communications related to payment discrepancies, discharges, reimbursement procedures, and other client-facing operational issues.
  • Follow established processes while using good judgment when situations are unclear or complex.
  • Help improve scripts, workflows, FAQs, and communication processes as recurring client questions or bottlenecks arise.

Qualifications
  • 1-3 years of experience in inbound sales, customer service, healthcare administration, client intake, call center operations, client support, or a related role.
  • Strong verbal and written communication skills, with the ability to explain complex processes clearly and professionally.
  • Personable, empathetic, and confident on the phone.
  • Strong follow-up instincts and comfort guiding clients toward a decision or next step.
  • High attention to detail and ability to maintain clean, accurate records.
  • Organized and able to manage multiple client conversations, tasks, systems, and deadlines at once.
  • Comfortable working in a fast-paced environment with frequent interruptions and shifting priorities.
  • Strong problem-solving skills, including the ability to identify the real issue behind a client's question.
  • Comfortable navigating multiple systems, databases, spreadsheets, and web-based platforms.
  • Able to handle sensitive or confidential information with professionalism.
  • Familiarity with Medicaid, healthcare services, waivers, billing, compliance, or reimbursement processes is preferred but not required.
  • Proficiency with Microsoft Office, Google Workspace, CRM systems, or similar tools.
  • Ability to work flexible hours or overtime as business needs require.
  • Associate's or bachelor's degree preferred, or equivalent relevant experience.

How We Operate - Non-Negotiable:
  • "Insanely Great" for Families - Delivered Now: Relentlessly solve caregiver needs with excellence and speed.
  • Speed is King - Ruthless Focus: Eliminate distractions and execute on critical objectives with urgency.
  • Raise the Bar: Demand A-player performance and continuous improvement from yourself and your team.
  • The Speed Algorithm: Question, delete, simplify, and accelerate every process. Remove bottlenecks and friction.
  • Act Like Owners - Bold Bets, Fast Action: Take initiative, make bold decisions, and move fast to drive results for families.

Apply