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Inbound Sales Representative Jobs in Chicago, IL

Air Flows Chicago

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Inbound Phone Sales Representative

Chicago, IL · On-site

$17 - $25/hr

Inbound Phone Sales Representative Air Flows Chicago Position Summary Air Flows Chicago is seeking a friendly, motivated, and customer-focused Inbound Phone Sales Representative to join our growing ...

SANINC

Inside Sales

Chicago, IL

$70K/yr

Inside Sales Representative Location Type: Service Center Metal Type: Full-Line Compensation Range ... Experience managing inbound sales leads, quoting, sales support, and customer service required * 3+ ...

New

SANINC

Inside Sales

Chicago, IL

$70K/yr

Inside Sales Representative Location Type: Service Center Metal Type: Full-Line Compensation Range ... Experience managing inbound sales leads, quoting, sales support, and customer service required * 3+ ...

New

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Inbound Sales Representative information

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How much do inbound sales representative jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for inbound sales representative in Chicago, IL is $21.04, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $24.76 per hour, depending on experience, location, and employer.

What is an inbound sales representative?

Inbound Sales Representatives are professionals who handle incoming inquiries from potential customers, usually via phone, email, or online chat. Their main responsibility is to engage with these leads, understand their needs, provide product or service information, and guide them through the purchasing process. Unlike outbound sales roles, inbound sales reps focus on leads who have already shown interest, making it a consultative and customer-focused position. They often collaborate with marketing and customer support teams to ensure a smooth sales experience and may also be responsible for meeting specific sales targets.

What are the key skills and qualifications needed to thrive as an inbound sales representative?

To thrive as an Inbound Sales Representative, you need strong communication skills, persuasive selling abilities, and a foundational understanding of sales processes, often supported by a high school diploma or higher. Familiarity with Customer Relationship Management (CRM) systems, call center software, and sales tracking tools is typically required. Active listening, resilience, and a customer-oriented mindset are standout soft skills for this role. These skills and qualities are essential for building rapport, efficiently converting leads, and achieving sales targets in a competitive environment.

What are some common challenges faced by inbound sales representatives, and how can they be effectively managed?

Inbound Sales Representatives often face challenges such as handling a high volume of inquiries, differentiating genuine leads from casual inquiries, and dealing with diverse customer needs in real time. Effective management involves developing strong listening skills, utilizing CRM tools to organize and prioritize leads, and continuously updating product knowledge to address customer questions confidently. Collaborating with marketing and customer support teams can also help streamline the sales process and improve conversion rates.

What is the difference between Inbound Sales Representative vs Customer Service Representative?

AspectInbound Sales RepresentativeCustomer Service Representative
Primary RoleSell products/services to inbound leadsAssist customers with inquiries and support
Skills NeededSales techniques, persuasion, product knowledgeCommunication, problem-solving, patience
Work EnvironmentSales-focused, target-drivenSupport-oriented, service-driven
Common CertificationsSales certifications, product trainingCustomer service certifications, communication skills

While both roles involve interacting with customers, Inbound Sales Representatives focus on converting inbound inquiries into sales, requiring sales skills and product knowledge. Customer Service Representatives primarily handle support and problem resolution, emphasizing communication and customer satisfaction. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

What are the most commonly searched types of Inbound Sales Representative jobs in Chicago, IL?

The most popular types of Inbound Sales Representative jobs in Chicago, IL are:

What are popular job titles related to Inbound Sales Representative jobs in Chicago, IL?

For Inbound Sales Representative jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Inbound Sales Representative jobs in Chicago, IL look for?

The top searched job categories for Inbound Sales Representative jobs in Chicago, IL are:

Inbound Sales Representative jobs near you
Infographic showing various Inbound Sales Representative job openings in Chicago, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 75% In-person, and 25% Remote job distribution, with an average salary of $43,769 per year, or $21 per hour.

Inbound Sales Development Representative

Flexport

Chicago, IL

Full-time

Re-posted 10 days ago

Flexport rating

4.4

Company rating: 4.4 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

Job description

Help Win New BusinessThe Opportunity: 

Operating at the intersection of logistics and tech has allowed Flexport to develop a unique value proposition that customers all over the globe love, resulting in exponential growth over the last 10+ years. Flexport today connects more than 10,000 clients across 100+ countries, and our role is to help businesses of all sizes find the global trade solutions that will empower their success.

With offices on three continents, our team is as global as our client base and we're excited to continue building a product and service they love. With revenue growing at breakneck speed, we're looking for a consultative and tenacious Inbound Sales Development Representative to join our growing Sales Team based out of our Chicago Office!

You will:

  • Identify and qualify new inbound sales opportunities for Flexport

  • Partner closely with marketing in developing, testing, and implementing new inbound funnels

  • Work with Account Executives to identify and prioritize strategic opportunities in your market segment 

  • Demonstrate the value of our offering through phone calls, email, and other social mediums

  • Shadow Account Executives in meetings and other activities to help you acquire the skills you'll need for the next role on the Flexport sales team.

You should have:  
  • Bachelor's/Associate's degree OR 1+ year of relevant experience preferred. New graduates are encouraged to apply!

  • Excellent communication, interpersonal, and organizational skills

  • An enthusiasm for cold-calling prospects and a willingness to hop on the phone with new people every day and explain Flexport's value propositions it relates to each individual you speak with

  • A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

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