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Bilingual Spanish Inbound Sales information

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How much do bilingual spanish inbound sales jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for bilingual spanish inbound sales in the United States is $12.86, according to ZipRecruiter salary data. Most workers in this role earn between $10.58 and $12.02 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Bilingual Spanish Inbound Sales Representative, and why are they important?

To thrive as a Bilingual Spanish Inbound Sales Representative, you need fluency in both Spanish and English, strong sales acumen, and experience or training in customer service or sales-related roles. Familiarity with CRM software, call center systems, and basic office applications is typically required. Outstanding communication, active listening, and problem-solving skills help build rapport and trust with diverse customers. These abilities are crucial for effectively engaging clients, closing sales, and driving customer satisfaction in a competitive sales environment.

How does being bilingual in Spanish enhance effectiveness in an inbound sales role?

Being bilingual in Spanish allows inbound sales professionals to connect authentically with Spanish-speaking customers, fostering trust and improving the overall customer experience. This skill enables you to clearly explain products, address concerns, and tailor your approach to meet the cultural and language needs of diverse clients. In many organizations, bilingual team members are highly valued for their ability to expand market reach and may have greater opportunities for advancement or leadership roles within multicultural sales teams.

What are Bilingual Spanish Inbound Sales jobs?

Bilingual Spanish Inbound Sales jobs involve handling sales inquiries from customers who speak both Spanish and English, typically over the phone, email, or chat. Professionals in this role answer incoming calls, provide product information, address customer questions, and help complete sales transactions. Strong communication skills in both languages are essential, as is the ability to understand customer needs and recommend appropriate products or services. These positions are common in industries like telecommunications, retail, and financial services where companies serve diverse, multilingual customer bases.

What is the difference between Bilingual Spanish Inbound Sales vs Bilingual Spanish Customer Service Representative?

AspectBilingual Spanish Inbound SalesBilingual Spanish Customer Service Representative
Primary RoleSell products/services and generate revenueAssist customers with inquiries and support
Required SkillsSales techniques, persuasion, product knowledgeCommunication, problem-solving, product info
Work EnvironmentSales-focused, target-drivenSupport-oriented, service-focused
Common CertificationsSales training, bilingual proficiency

While both roles require bilingual Spanish skills and customer interaction, Bilingual Spanish Inbound Sales focuses on selling and revenue generation, whereas Bilingual Spanish Customer Service Representatives primarily handle support and inquiries. The roles differ mainly in their objectives and sales versus service emphasis.

More about Bilingual Spanish Inbound Sales jobs
Who are the top companies hiring for Bilingual Spanish Inbound Sales jobs? The top employers for Bilingual Spanish Inbound Sales jobs are:
What job categories do people searching Bilingual Spanish Inbound Sales jobs look for? The top searched job categories for Bilingual Spanish Inbound Sales jobs are:
Bilingual Spanish Inbound Sales jobs near you
Infographic showing various Bilingual Spanish Inbound Sales job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 97% Full Time, 1% Part Time, and 1% Contract. Highlights an 81% Physical, 1% Hybrid, and 18% Remote job distribution, with an average salary of $26,754 per year, or $12.9 per hour.
Spanish Bilingual Inbound Sales Specialist - (Pacific Time Hours)

Spanish Bilingual Inbound Sales Specialist - (Pacific Time Hours)

Trupanion

Seattle, WA • On-site, Remote

$12.50 - $14.25/hr

Full-time

Medical, Dental, Vision, PTO

Posted 20 days ago

Trupanion rating

9.8

Company rating: 9.8 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

2nd of 260 rated insurance

Job description

Company Description
Trupanion is a leading provider of medical insurance for cats and dogs in North America. Our mission is to help loving, responsible pet owners budget and care for their pets. At Trupanion, we offer a collaborative, casual, and pet-friendly environment where everyone is encouraged to be themselves.
Join Our Sales Team: Meaningful work impacting pets' lives!
Job Description
At Trupanion, our Contact Center is powered by passionate Care, Sales, Retention, and Team Support Specialists who work together to deliver exceptional service. We're looking for people who are excited to educate pet owners and champion the value of protecting their pets with Trupanion coverage. Our Contact Center is open 24/7, 365 days a year - including nights, weekends, and federal holidays - so team members should be prepared to support pet parents whenever they need us most.
As a Spanish Bilingual Inbound Sales Specialist, you'll be on the front lines connecting with both English and Spanish speaking pet parents during important moments in their journey. You'll engage with warm inbound leads through meaningful conversations, educating potential customers on Trupanion's coverage and helping them make informed decisions about their pet's care and protection. With empathy, authenticity, confidence, and strong active listening skills, you'll uncover each customer's unique needs, answer questions thoughtfully, and guide them through the enrollment process with care. Success in this role comes from building trust, delivering an exceptional customer experience, and consistently achieving individual sales and productivity goals in a fast-paced environment - all while helping cats and dogs live longer, healthier lives.
Schedule (Pacific Time Hours)
This role is scheduled based on our coverage needs, with schedules published two weeks in advance. Team members work 40 hours per week across five scheduled days and receive two days off each week; however, days off and shift times may rotate based on business needs, including shifts scheduled as late as 8:00 PM Pacific Time. Candidates should be comfortable with a dynamic schedule and flexibility to work evenings and weekends.
Please Note: We are unable to consider applications submitted without weekend availability.
At Trupanion, we believe in a flexible workplace! We know that talented pet-loving professionals are everywhere. This is a remote position open to candidates anywhere in the US aside from Alabama, California, Florida, Georgia, Illinois, Nevada & New York. You must have a reliable and stable internet connection, delivered through a hard-wired Ethernet connection (cable or fiber). Wireless connections, including Wi-Fi, satellite, and mobile hotspots, are not permitted. If you enjoy a mix of on-site and remote work, you may choose to have a hybrid schedule in our Seattle office.
What you will do:
  • Support both English and Spanish speaking customers by delivering clear, professional, and empathetic communication across warm inbound leads, and email interactions
  • Seamlessly switch between English and Spanish while maintaining a high-quality customer experience and strong sales performance
  • Build genuine trust and rapport with pet parents by utilizing a consultative approach to understand their unique needs and recommend appropriate coverage solutions
  • Educate potential customers on the value and benefits of Trupanion coverage to empower informed decision-making
  • Effectively guide conversations by utilizing strong call control, active listening, and objection handling techniques throughout the sales process
  • Confidently navigate customer concerns and sensitive conversations with empathy, authenticity, professionalism, and solution-oriented communication
  • Guide customers through the enrollment process while ensuring a seamless, positive, and supportive customer experience
  • Manage high inbound call volumes while balancing customer experience, efficiency, productivity, and individual sales goals in a fast-paced environment
  • Demonstrate a strong sense of ownership, accountability, and adaptability while managing evolving responsibilities, processes, and workflows
  • Navigate multiple systems and tools to deliver a seamless and efficient customer experience
  • Prioritize and manage time effectively while maintaining strong attention to detail and productivity in a high-volume contact center environment
  • Accurately document customer interactions and maintain detailed records in the customer relationship management (CRM) system
  • Demonstrate strong technology acumen in a remote setting, including the ability to independently troubleshoot common technical issues and adapt to new tools or system updates

Experience you have:
  • Professional fluency in both Spanish and English, including verbal and written communication is required
  • 2+ years of successful sales experience in a high-volume business-to-customer sales or inbound call center environment is essential
  • 1+ years of experience in a customer service role is essential
  • Proven track record of meeting or exceeding individual sales goals, productivity expectations, and performance metrics in a fast-paced environment
  • Demonstrated ability to build genuine rapport quickly, overcome objections, and confidently guide customers through the sales process using a consultative and solution-oriented approach
  • Strong written and verbal communication skills with the ability to educate customers clearly, authentically, and effectively on coverage options and benefits
  • Experience handling high-volume inbound customer interactions while balancing empathy, professionalism, efficiency, productivity, and strong call control
  • Demonstrated sense of ownership, adaptability, and resilience while thriving in a metrics-driven and fast-paced environment
  • Experienced in navigating multiple digital platforms simultaneously while accurately documenting customer interactions and policy information in CRM systems
  • Strong aptitude for identifying customer needs, recommending tailored solutions, and building trust through empathetic and customer-focused communication
  • Self-motivated with strong time management skills and the ability to maintain productivity and focus in a remote work environment
  • Strong technical troubleshooting skills and comfort using technology independently in a remote environment
  • Experience working remotely in a private setting with a reliable hard-wired internet connection and a distraction-free home-office setup
  • Property and Casualty (P&C) licensing is a plus

Requirements:
  • Must be able to obtain and maintain active Property and Casualty (P&C) licensing in all 50 states and applicable jurisdictions, e.g. assigned Canadian Provinces.

Compensation:
  • The starting pay for this position is $21/hour on a full-time schedule. In locations where local minimum wage requirements exceed the posted rate, compensation will be adjusted accordingly. Along with the hourly pay, Trupanion employees are currently eligible for uncapped monthly bonuses based on individual performance.
  • We want all employees to be invested in Trupanion's success, so we grant Restricted Stock Units to all new team members. Our new hire grants vest over 4 years.
  • Property and Casualty licensing: There is a $1500 sign-on bonus for currently licensed candidates. If you are not licensed, Trupanion provides coursework and paid study time during the first three weeks of P&C training for all states in the US aside from Alabama, California, Florida, Georgia, Illinois, Nevada & New York.

Qualifications
Additional Information
All your information will be kept confidential according to EEO guidelines.
Benefits and Perks:
  • Full medical, dental, and vision benefits at no cost to the employee
  • Four weeks of paid time off and 9 paid float holidays (you can decide which days are most important to you!)
  • Five-week sabbatical after five years of employment
  • Open, casual, pet-friendly, and fun office environment
  • Free medical health insurance for your pet (1 dog or cat)
  • Paid time off to volunteer at nonprofit organizations
  • Seattle Office Amenities: Free on-site gym, free dog walking services for office pets during business hours, free parking, and paid ORCA cards.

For more information about Trupanion, visit https://trupanion.com/about
Learn more about how Trupanion has revolutionized our industry and the reimbursement model: https://www.youtube.com/watch?v=vdWZ4KHiPTQ
Trupanion is an equal-opportunity employer and embraces diversity. We are committed to building a team that represents a variety of backgrounds, abilities, perspectives, and skills.
We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodations.

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