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Inbound Sales Representative Jobs in Ohio (NOW HIRING)

As an Inbound Sales Representative at BrightEdge, you will manage end-to-end coverage of all incoming US inbound leads across multiple channels, run structured multi-channel cadences across phone ...

Inbound Sales Representative

Cleveland, OH ยท On-site

$41K - $52K/yr

As an Inbound Sales Representative at BrightEdge, you will manage end-to-end coverage of all incoming US inbound leads across multiple channels, run structured multi-channel cadences across phone ...

New

As an Inbound Sales Representative at BrightEdge, you will manage end-to-end coverage of all incoming US inbound leads across multiple channels, run structured multi-channel cadences across phone ...

High-quality inbound opportunitiesno cold calling * A nationally recognized brand clients already trust * A proven consultative sales process * Professional coaching and ongoing development

New

The Concierge - LiveEasy (an Inbound Sales Representative) serves as the primary point of contact for our customers, providing exceptional support throughout their moving journey. This role involves ...

The Concierge - LiveEasy (an Inbound Sales Representative) serves as the primary point of contact for our customers, providing exceptional support throughout their moving journey. This role involves ...

Inbound Sales Representative

Columbus, OH ยท On-site

$50K - $80K/yr

The Concierge - LiveEasy (an Inbound Sales Representative) serves as the primary point of contact for our customers, providing exceptional support throughout their moving journey. This role involves ...

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Inbound Sales Representative information

See Ohio salary details

$8

$19

$34

How much do inbound sales representative jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for inbound sales representative in Ohio is $19.42, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $22.84 per hour, depending on experience, location, and employer.

What is an inbound sales representative?

Inbound Sales Representatives are professionals who handle incoming inquiries from potential customers, usually via phone, email, or online chat. Their main responsibility is to engage with these leads, understand their needs, provide product or service information, and guide them through the purchasing process. Unlike outbound sales roles, inbound sales reps focus on leads who have already shown interest, making it a consultative and customer-focused position. They often collaborate with marketing and customer support teams to ensure a smooth sales experience and may also be responsible for meeting specific sales targets.

What are the key skills and qualifications needed to thrive as an inbound sales representative?

To thrive as an Inbound Sales Representative, you need strong communication skills, persuasive selling abilities, and a foundational understanding of sales processes, often supported by a high school diploma or higher. Familiarity with Customer Relationship Management (CRM) systems, call center software, and sales tracking tools is typically required. Active listening, resilience, and a customer-oriented mindset are standout soft skills for this role. These skills and qualities are essential for building rapport, efficiently converting leads, and achieving sales targets in a competitive environment.

What are some common challenges faced by inbound sales representatives, and how can they be effectively managed?

Inbound Sales Representatives often face challenges such as handling a high volume of inquiries, differentiating genuine leads from casual inquiries, and dealing with diverse customer needs in real time. Effective management involves developing strong listening skills, utilizing CRM tools to organize and prioritize leads, and continuously updating product knowledge to address customer questions confidently. Collaborating with marketing and customer support teams can also help streamline the sales process and improve conversion rates.

What is the difference between Inbound Sales Representative vs Customer Service Representative?

AspectInbound Sales RepresentativeCustomer Service Representative
Primary RoleSell products/services to inbound leadsAssist customers with inquiries and support
Skills NeededSales techniques, persuasion, product knowledgeCommunication, problem-solving, patience
Work EnvironmentSales-focused, target-drivenSupport-oriented, service-driven
Common CertificationsSales certifications, product trainingCustomer service certifications, communication skills

While both roles involve interacting with customers, Inbound Sales Representatives focus on converting inbound inquiries into sales, requiring sales skills and product knowledge. Customer Service Representatives primarily handle support and problem resolution, emphasizing communication and customer satisfaction. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

What are the most commonly searched types of Inbound Sales Representative jobs in Ohio?

The most popular types of Inbound Sales Representative jobs in Ohio are:

What are popular job titles related to Inbound Sales Representative jobs in Ohio?

For Inbound Sales Representative jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Inbound Sales Representative jobs in Ohio look for?

The top searched job categories for Inbound Sales Representative jobs in Ohio are:

Infographic showing various Inbound Sales Representative job openings in Ohio as of August 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 78% Physical, 1% Hybrid, and 21% Remote job distribution, with an average salary of $40,393 per year, or $19.4 per hour.

Inbound Sales Representative

BrightEdge

Cleveland, OH โ€ข On-site

Full-time

Medical, Dental, Vision

Posted 4 days ago


Job description

Shape the future of search.
ย 
About BrightEdgeย 
BrightEdge is a leading enterprise SEO and content performance platform that helps companies understand how their digital content drivesย real businessย results. Founded in 2007,ย we'reย trusted by thousands of organizations across more than 80 countries, including brands like Microsoft and Visa.ย Our platform combines powerful data and AI-driven insightsย allowing our customers to plan,ย optimize, and measure campaigns based on real-time content performance.ย 
ย 
What sets BrightEdge apart are our people. With 400+ global employees across 7 offices, we foster a collaborative, curious, and supportive environment where smart ideas are encouraged and impact is visible. If you enjoy solving meaningful problems, learning new things, and working alongside talented teammates while helping shape the future of digital marketing, BrightEdge is a great place to build your career.ย 
About the Role
Our Sales organization drives growth by introducing the world's most sophisticated marketing teams to a more effective way to unlock performance from organic search. Our teams are supported by strong onboarding, ongoing enablement, and clearly defined career paths that help sellers continuously sharpen their craft and grow their careers. We take a consultative, insight-led approach to sales and foster a culture that recognizes and rewards top performance.
ย 
BrightEdge is continuing to scale a world-class Sales Development Team to help expand our customer portfolio. ย Sales Development Representatives are responsible for sourcing, qualifying, and setting new customers demos for the Senior Sales Team to close.
ย 
As an Inbound Sales Representative at BrightEdge, you will manage end-to-end coverage of all incoming US inbound leads across multiple channels, run structured multi-channel cadences across phone, email and LinkedIn, generate pipeline for AEs, and maintain CRM & data hygiene in Salesforce.ย 
ย 
How you'll spend your time:
  • Inbound Lead Management & Speed-to-Lead Sole Inbound Ownership:
    • Manage end-to-end coverage of all incoming US inbound lead volume (~300 leads/month across demo requests, webinars, contact forms, case studies, and email campaigns).
      ย 
  • Strict SLA Compliance: Demo Requests (P0/P1):
    • Contact within 24 hours for all Demo request (target response time under 1 hour for high-value enterprise accounts).
    • All Other Inbound Inquiries (P2-P4): Reach out within 48 hours.
    • Prioritization & Scoring: Triage leads using demographic and behavioral scoring criteria.
      ย 
  • Outreach & Multi-Touch Cadences: Cadence Execution:
    • Run structured 7-day multi-channel cadences across Phone, Email, and LinkedIn (minimum 2-3 touches before moving to long-term nurture).
    • Consultative Pitching: Act as a trusted advisor on Enterprise SEO, AI Search (AEO/GEO), and organic growth solutions, articulating BrightEdge's value proposition clearly.
    • Backend Form Verification: Cross-check website and backend submission form data prior to outreach to ensure contact accuracy and context awareness.
      ย 
  • Pipeline Generation & AE Handoff: Monthly Quota:
    • Book and deliver a minimum of 12 AE-Accepted Qualified Opportunities per month (36 per quarter).
    • BANT-AI Qualification Framework: Qualify leads across Budget, Authority, Need, Timing, and AI Readiness.
    • Confirm at least 3 out of 4 criteria before scheduling an AE meeting. Briefing & Handoff: Provide AEs with concise 30-second briefings and structured CRM handoff notes prior to discovery calls.
    • Territory & Account Routing: Promptly route non-US leads (EMEA/APAC), existing customer inquiries, agency requests, or active opps to the appropriate regional SDRs, CSMs, or Aes.
      ย 
  • CRM & Data Hygiene:
    • Salesforce Record Management: Maintain clean CRM records by logging all calls, emails, voicemails, LinkedIn interactions, disposition tags, and marketing campaign sources.
    • Opportunity Logging: Convert qualified leads using standard naming conventions (Company Name - INBOUND - 3500), tag primary campaign sources, and assign to designated AEs via distro rules.
    • Recycled Lead Nurturing & Re-engagement: Periodically review non-converted or aged leads (30-90 days old) that show renewed digital engagement or job movement to unlock hidden pipeline.
    • Utilize tools like ZoomInfo, Clearbit, Apollo, and LinkedIn Sales Navigator to map tech stacks and identify organizational hierarchy prior to initial contact.
    • Maintain fluency in market positioning against competitors (e.g., Semrush, Conductor, Profound) to address top-of-funnel buyer queries effectively.
We're excited about you if you have:
  • Bachelor's degree with a strong academic background required
  • Passion for technology and possess a high level of integrity
  • Strong communication, analytic, and listening skills, with a positive approach
  • Self-starter and hardworking, with a track record of success and drive for achievement
  • Sales training, pre-call planning, or salesforce software experience is a plus
Benefits & Perks
  • Total Rewards package with uncapped commission
  • Three-week sales and technology training
  • Clear path for career growth
  • Collaborative and fun sales culture
  • Paid parental leave
  • Medical, Dental, and Vision Insurance
ย 
$41,000 - $52,000 a year
This role offers a base salary, uncapped monthly commission, and overtime pay. The listed range reflects the total on-target earnings (OTE) factoring in expected overtime.ย 
How we workย 
BrightEdge is an equal opportunity employer and is committed to building a diverse and inclusive workplace. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other legally protected status.

Ifย you'reย excited about this role butย don'tย meet every qualification, we encourage you to apply. Imposter syndrome can hold great candidates back, and we believe potential and willingness to learn matter just as much as checking every box. We value diverse perspectives, experiences, and ways of thinking, andย we'reย committed to building a team where everyone feels they belong and can do their best work.ย 
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