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Implementations Manager Jobs (NOW HIRING)

Cotiviti

Implementation Manager

Overview The Implementation Manager is accountable for the operational execution of the project ... Minimum of 2-4 years' experience leading projects and/or client implementations. * Willing/able to ...

Arcadia

Implementation Manager

Concord, NC

$100K - $135K/yr

Running product implementations, developing project plan and coordinating kickoff, product ... Managing tasks on a day-to-day basis and reports status * Escalating and leading resolution of ...

Dealpath

Implementation Manager

San Francisco, CA · On-site

$117K - $127K/yr

Efficiently manage 6-8 implementations, ensuring customers are setup with product and industry best practices * Improve existing implementation processes to increase speed, efficiency and customer ...

Multitude Insights

Implementation Manager

New York, NY · On-site +1

Lead End-to-End Implementations * Own the onboarding and implementation process from kickoff through go-live and stabilization. * Manage project timelines, milestones, stakeholder communication, and ...

Clear Demand

Implementation Manager

Phoenix, AZ · Remote

Manage multiple concurrent customer implementations, each potentially in a different stage of the process. * Ensure a smooth, well-documented handoff to the Customer Success team at go-live ...

VPL, Inc

Implementation Manager

Columbus, OH · Remote

Have 3-5 years' prior experience managing customer-facing projects and/or implementations, specifically with web-based software products; experience with software integration (e.g., API, Webhook ...

Atominvest

Implementation Manager

New York, NY · Remote

You will lead complex, multi-stakeholder implementations from first workshop to go-live, designing ... Proactively manage risks and customer health * Partner with Product to manage change and ...

Arcadia

Implementation Manager

Running product implementations, developing project plan and coordinating kickoff, product ... Managing tasks on a day-to-day basis and reports status * Escalating and leading resolution of ...

AssistIQ

Implementation Manager

Kansas City, MO · On-site

Led software and/or hardware implementations, ideally in healthcare IT (OR and supply chain a bonus but not a requirement) for multiple end user types with various training requirements and ...

AssistIQ

Implementation Manager

Saint Louis, MO · Remote

Led software and/or hardware implementations, ideally in healthcare IT (OR and supply chain a bonus but not a requirement) for multiple end user types with various training requirements and ...

FourKites

Implementation Manager

Chicago, IL · On-site +1

As an Implementation Manager at FourKites, you will serve as the strategic orchestrator behind ... You will execute implementations for each customer based upon their specific processes ...

Self Bill Pro

Implementation Manager

Clermont, FL · On-site +1

$80K - $100K/yr

About the Role: $80,000 - $100,000 per year The Implementation Manager plays a crucial role in ensuring the efficient and accurate exchange of critical enrollment data between benefit administration ...

AssistIQ

Implementation Manager

Chicago, IL · On-site +1

Led software and/or hardware implementations, ideally in healthcare IT (OR and supply chain a bonus but not a requirement) for multiple end user types with various training requirements and ...

FourKites

Implementation Manager

Chicago, IL · On-site +1

You will execute implementations for each customer based upon their specific processes ... You will develop comprehensive project roadmaps with clear milestones, managing scope changes while ...

AssistIQ

Implementation Manager

Columbus, OH · Remote

Led software and/or hardware implementations, ideally in healthcare IT (OR and supply chain a bonus but not a requirement) for multiple end user types with various training requirements and ...

AssistIQ

Implementation Manager

Minneapolis, MN · On-site

Led software and/or hardware implementations, ideally in healthcare IT (OR and supply chain a bonus but not a requirement) for multiple end user types with various training requirements and ...

Dealpath

Implementation Manager

New York, NY · On-site

$117K - $127K/yr

Efficiently manage 6-8 implementations, ensuring customers are setup with product and industry best practices * Improve existing implementation processes to increase speed, efficiency and customer ...

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Implementations Manager information

See salary details

$39K

$103.5K

$168K

How much do implementations manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for implementations manager in the United States is $103,518.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $121,000.00 per year, depending on experience, location, and employer.

What is an implementations manager?

Implementations Managers are professionals responsible for overseeing the onboarding and integration of new products, services, or systems within an organization or for clients. They coordinate with various departments, manage project timelines, and ensure that the implementation process runs smoothly from start to finish. Their role often involves communicating with stakeholders, troubleshooting issues, and ensuring that solutions meet client or organizational needs. Implementations Managers play a key role in client satisfaction and organizational efficiency by ensuring successful project rollouts.

What are the key skills and qualifications needed to thrive as an implementations manager, and why are they important?

To thrive as an Implementations Manager, you need strong project management skills, experience in process improvement, and a background in business or IT, often supported by a relevant bachelor's degree. Familiarity with project management tools like Asana or Jira, and certifications such as PMP or Six Sigma, are typically valuable. Exceptional communication, problem-solving, and stakeholder management abilities help you stand out in this client-facing role. These skills ensure successful project delivery, effective team coordination, and high client satisfaction during complex implementation processes.

What are some common challenges faced by an implementations manager when onboarding new clients, and how can they be addressed?

Implementations Managers often encounter challenges such as aligning client expectations with technical capabilities, coordinating cross-functional teams, and managing tight timelines. To address these, clear communication with clients and internal teams is essential, along with detailed project planning and proactive risk management. Building strong relationships with stakeholders and maintaining flexibility can help resolve issues quickly and ensure a smooth onboarding process.

What is the difference between Implementations Manager vs Project Coordinator?

AspectImplementations ManagerProject Coordinator
CredentialsTypically requires experience in project management, certifications like PMP, and industry-specific knowledgeOften requires a bachelor's degree, with some roles preferring project management or related certifications
Work EnvironmentLeads implementation projects, manages teams, and interacts with clients and stakeholdersSupports project teams, coordinates schedules, and assists in project planning
Employer & Industry UsageCommon in IT, software, and technology sectors for client implementationsUsed across various industries for supporting project execution

The Implementations Manager focuses on leading and executing client implementations, managing teams, and ensuring project success. In contrast, the Project Coordinator provides support, coordinates tasks, and assists in project planning. While both roles require organizational skills, the Implementations Manager has a more strategic and leadership-oriented scope.

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Implementations Manager jobs near you
Infographic showing various Implementations Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $103,518 per year, or $49.8 per hour.

Implementation Manager

Cotiviti

Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Cotiviti rating

8.3

Company rating: 8.3 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

51st of 224 rated it services

Job description

Overview
The Implementation Manager is accountable for the operational execution of the project plan for new customers or new projects specific to existing customers. They will partner with the client services organization to meet client expectations and revenue goals, as well as with any/all internal departments in support of the plan execution to include IT, product, product development, operations, finance, and training. They will define and lead the creation of project implementation project plans, identify process improvement opportunities, coordinate and manage the client implementation effort with cross-functional groups, monitor complex operational reporting, and facilitate resolution of delivery issues as needed.
Responsibilities
  • Lead and manage the implementation and operation team in day-to-day activities and collaborate as necessary to successfully complete the implementation.
  • Partner with internal product development, operations, and client services groups, as well as external clients, to ensure that all parties are engaged and notified as to the implementation process and operational status.
  • Work to continuously look for process improvement opportunities and provide necessary feedback to the process improvement team.
  • Mentors staff to maximize performance and potential.
  • Assists in maintaining and monitoring team members' job satisfaction and morale.
  • Handle remote project collaboration to execute milestones/tasks.
  • Complete all responsibilities as outlined in the annual performance review and/or goal setting
  • Complete all special projects and other duties as assigned.
  • Must be able to perform duties with or without reasonable accommodation.

This job description is intended to describe the general nature and level of work being performed and is not to be construed as an exhaustive list of responsibilities, duties and skills required. This job description does not constitute an employment agreement and is subject to change as the needs of Cotiviti and requirements of the job change.
Qualifications
  • Bachelor's degree in Computer Science or Business Management, or equivalent experience.
  • 2 years of experience overseeing all aspects of a client implementation effort operationally.
  • 2 years of experience leading cross-functional teams of implementation performers on multiple efforts simultaneously and driving the team to successful (on time, on budget, minimal issues) implementations.
  • 2 years of experience evaluating complex operational reports, identifying concerns, and working individually and through cross-functional teams to re-align delivery back to target performance.
  • 2 years of experience working within an enterprise Change management process.
  • Ability to oversee all aspects of a client implementation effort operationally, as well as seek solutions ensuring that key cross-functional groups are not over committed with multiple client request.
  • Excellent verbal and written communication and result oriented leadership skills with the ability to be a successful team builder in a time critical environment.
  • Continually monitors individual progress to ensure meeting of specific deadlines.
  • Experience and ability to report project status to executive level stakeholders.

Preferred Qualifications:
  • Healthcare industry experience.
  • Strong understanding of software development life cycles.
  • Knowledge of NCQA, HEDIS & CMS Stars.
  • Basic knowledge of IT applications, data processing, and medical claims processing.
  • PMP certification.
  • Minimum of 2-4 years' experience leading projects and/or client implementations.
  • Willing/able to work a flexible schedule around project deadlines and implementations, as necessary.

Mental Requirements:
  • Critical Thinking: Ability to think critically and evaluate information objectively, considering different perspectives and potential implications before drawing conclusions or making recommendations.
  • Attention to Detail: must have a keen eye for detail to ensure accuracy in data analysis, interpretation, and reporting.
  • Quantitative Aptitude: Strong numerical skills are essential for conducting quantitative analysis, working with statistical methods and models, and manipulating data using mathematical operations.
  • Data Interpretation: skilled in interpreting data visualizations, charts, graphs, and other forms of data presentation to extract meaningful insights and communicate findings effectively.
  • Communication Skills: Effective communication skills are crucial for conveying complex technical concepts and insights to non-technical stakeholders clearly and understandably through written reports, presentations, and verbal discussions.
  • Curiosity and Learning Agility: A strong desire to learn and explore new methodologies, techniques, and tools in the field of data analysis and insights generation is essential for staying current with industry trends and best practices.
  • Resilience: The ability to handle pressure, adapt to changing priorities, and overcome setbacks is important in a fast-paced and sometimes ambiguous analytical environment.
  • Ethical and Integrity: Upholding ethical standards and maintaining integrity in handling sensitive data and information is paramount for building trust and credibility in the insights provided

Physical Requirements and Working Conditions:
  • Remaining in a stationary position, often standing or sitting for prolonged periods.
  • Repeating motions that may include the wrists, hands, and/or fingers.
  • Must be able to provide a dedicated, secure work area.
  • be able to provide high-speed internet access/connectivity and office setup and maintenance.
  • No adverse environmental conditions expected.

Base compensation ranges from $85,000 to $117,000 per year. Specific offers are determined by various factors, such as experience, education, skills, certifications, and other business needs.
Cotiviti offers team members a competitive benefits package to address a wide range of personal and family needs, including medical, dental, vision, disability, and life insurance coverage, 401(k) savings plans, paid family leave, 9 paid holidays per year, and 17-27 days of Paid Time Off (PTO) per year, depending on specific level and length of service with Cotiviti. For information about our benefits package, please refer to our Careers page.
This role is based remotely and all interviews will be conducted virtually.
Date of reposting: xx/xx/2026
Applications are assessed on a rolling basis. We anticipate that the application window will close on xx/xx/2026, but the application window may change depending on the volume of applications received or close immediately if a qualified candidate is selected.
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