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Implementations Manager Jobs in Miami, FL (NOW HIRING)

Proven track record of managing complex, enterprise-level client implementations with multiple stakeholders. * Strong understanding of employer benefits ecosystems, health plans, and vendor ...

Job Responsibilities and Requirements The Client Implementation Manager will be responsible for developing and overseeing new client installations for the RSL portfolio of business. This includes ...

Lead NetSuite ERP implementations in several industries (with an emphasis on Manufacturing and Distribution) from discovery through post-go-live support. * Manage project scope, timelines, budgets ...

Lead NetSuite ERP implementations in several industries (with an emphasis on Manufacturing and Distribution) from discovery through post-go-live support. * Manage project scope, timelines, budgets ...

... Management • Identify, onboard, and support school-based RDI Implementation Leads (field champions) at each campus across active initiatives • Build and manage a virtual community of practice for ...

... Management • Identify, onboard, and support school-based RDI Implementation Leads (field champions) at each campus across active initiatives • Build and manage a virtual community of practice for ...

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Implementations Manager information

See Miami, FL salary details

$37.3K

$99K

$160.7K

How much do implementations manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for implementations manager in Miami, FL is $99,015.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,200.00 and $115,700.00 per year, depending on experience, location, and employer.

What are some common challenges faced by an Implementations Manager when onboarding new clients, and how can they be addressed?

Implementations Managers often encounter challenges such as aligning client expectations with technical capabilities, coordinating cross-functional teams, and managing tight timelines. To address these, clear communication with clients and internal teams is essential, along with detailed project planning and proactive risk management. Building strong relationships with stakeholders and maintaining flexibility can help resolve issues quickly and ensure a smooth onboarding process.

What are Implementations Managers?

Implementations Managers are professionals responsible for overseeing the onboarding and integration of new products, services, or systems within an organization or for clients. They coordinate with various departments, manage project timelines, and ensure that the implementation process runs smoothly from start to finish. Their role often involves communicating with stakeholders, troubleshooting issues, and ensuring that solutions meet client or organizational needs. Implementations Managers play a key role in client satisfaction and organizational efficiency by ensuring successful project rollouts.

What are the key skills and qualifications needed to thrive as an Implementations Manager, and why are they important?

To thrive as an Implementations Manager, you need strong project management skills, experience in process improvement, and a background in business or IT, often supported by a relevant bachelor's degree. Familiarity with project management tools like Asana or Jira, and certifications such as PMP or Six Sigma, are typically valuable. Exceptional communication, problem-solving, and stakeholder management abilities help you stand out in this client-facing role. These skills ensure successful project delivery, effective team coordination, and high client satisfaction during complex implementation processes.

What is the difference between Implementations Manager vs Project Coordinator?

AspectImplementations ManagerProject Coordinator
CredentialsTypically requires experience in project management, certifications like PMP, and industry-specific knowledgeOften requires a bachelor's degree, with some roles preferring project management or related certifications
Work EnvironmentLeads implementation projects, manages teams, and interacts with clients and stakeholdersSupports project teams, coordinates schedules, and assists in project planning
Employer & Industry UsageCommon in IT, software, and technology sectors for client implementationsUsed across various industries for supporting project execution

The Implementations Manager focuses on leading and executing client implementations, managing teams, and ensuring project success. In contrast, the Project Coordinator provides support, coordinates tasks, and assists in project planning. While both roles require organizational skills, the Implementations Manager has a more strategic and leadership-oriented scope.

What are popular job titles related to Implementations Manager jobs in Miami, FL? For Implementations Manager jobs in Miami, FL, the most frequently searched job titles are:
What job categories do people searching Implementations Manager jobs in Miami, FL look for? The top searched job categories for Implementations Manager jobs in Miami, FL are:
What cities near Miami, FL are hiring for Implementations Manager jobs? Cities near Miami, FL with the most Implementations Manager job openings:

Implementation Manager

eMed LLC

Miami, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago


Job description

Implementation Manager
Location: Miami, FL
Reports to: Director of Delivery
Department: Client Success
About eMed
eMed is a pioneering digital-health leader built on its Empathetic AI™ Population Health Platform. Our primary mission is to provide large employers, state/federal governments, unions, payers and directly to consumers with unique healthcare solutions aimed at reducing obesity, improving employee health, and lowering company healthcare costs. Our integrated GLP-1 medication weight management program utilizes state-of-the-art at-home blood collection kits and connected clinical telehealth services to screen, onboard, and manage qualified candidates, ensuring medication adherence and effective management of side effects through continuous telehealth support.
About the Role
As an Implementation Manager, you will manage the end-to-end implementation process for new enterprise clients joining eMed's GLP-1 Population Health Program. From contract signature through go-live, you will lead all aspects of onboarding to ensure a seamless, efficient, and successful launch. This highly cross-functional role requires strong project management, client communication, and operational execution skills to ensure new clients are set up for long-term success with eMed.
Who You'll Work With
  • Reports to and collaborates closely with the Director of Delivery.
  • Partners with Marketing, Product, Sales and Customer Experience teams.
What You'll Do
  • Serve as the primary operational point of contact for new enterprise clients from post-contract signature through successful program launch.
  • Lead the full implementation lifecycle, including kickoff, project planning, milestone tracking, status reporting, issue resolution, and go-live readiness.
  • Collaborate with internal teams (Sales, Clinical, Product, Engineering, Finance, Marketing, and Customer Experience) to coordinate deliverables and ensure alignment on timelines and responsibilities.
  • Gather and manage client-specific requirements, including eligibility file formats, data feeds, branding preferences, communication strategies, and reporting needs.
  • Work with client stakeholders (benefits leaders, consultants, IT, and others) to guide them through technical and operational onboarding activities.
  • Facilitate training sessions for client teams on program operations, reporting dashboards, and participant support workflows.
  • Develop and maintain detailed implementation project plans, timelines, and documentation.
  • Identify and mitigate risks to ensure smooth and timely launches.
  • Ensure a positive, professional, and solution-oriented experience for clients throughout the onboarding process.
What You Have
  • Proven track record of managing complex, enterprise-level client implementations with multiple stakeholders.
  • Strong understanding of employer benefits ecosystems, health plans, and vendor coordination preferred.
  • Exceptional project management skills with the ability to manage multiple implementations concurrently.
  • Excellent verbal and written communication skills with a client-first mindset.
  • Highly organized, detail-oriented, and proactive problem solver.
  • Comfortable working in a fast-paced, rapidly evolving environment.
  • Experience with project management tools (Asana, Monday.com, or similar).
What We Are Looking For
  • Bachelor's degree in Business, Marketing, Communications, or related field (or equivalent experience).
  • 3+ years of experience in client implementation, project management, or account management roles, preferably in digital health, healthcare services, benefits, or population health.

Why Join eMed
At eMed, we're redefining how care is delivered - empowering clients and partners with technology, access, and data. You'll join a collaborative, fast-moving team shaping the future of digital health partnerships - and helping businesses make healthcare more accessible, affordable, and effective.
Benefits
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k with Company Match)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off
  • Short Term & Long Term Disability
  • Training & Development
  • Daily Catered Breakfast and Lunch, & Snacks
  • Wellness Resources