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Implementations Manager Jobs in New Jersey (NOW HIRING)

If you thrive in a fast-paced environment, enjoy managing complex implementations, and are passionate about delivering outstanding customer experiences, we'd love to hear from you. Key ...

If you thrive in a fast-paced environment, enjoy managing complex implementations, and are passionate about delivering outstanding customer experiences, we'd love to hear from you. Key ...

If you thrive in a fast-paced environment, enjoy managing complex implementations, and are passionate about delivering outstanding customer experiences, we'd love to hear from you. Key ...

The expectation is to retain a strategic thinker who can effectively manage complex projects, liaise with cross-functional teams, and drive successful implementations. A proven track record of ...

The expectation is to retain a strategic thinker who can effectively manage complex projects, liaise with cross-functional teams, and drive successful implementations. A proven track record of ...

The expectation is to retain a strategic thinker who can effectively manage complex projects, liaise with cross-functional teams, and drive successful implementations. A proven track record of ...

The expectation is to retain a strategic thinker who can effectively manage complex projects, liaise with cross-functional teams, and drive successful implementations. A proven track record of ...

NJ

$140K - $175K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... implementations with clear accountability for outcomes * The ability to translate technical ... Remarkable stakeholder management across Product, Operations, Technology, Risk, and external client ...

SaaS Implementation Manager

Millburn, NJ ยท On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Lead Strategic Implementations : * Manage end-to-end implementation projects, ensuring milestones are met on time and within budget. * Follow and refine Binocs' proven implementation methodology ...

Client Implementation Manager

Whippany, NJ ยท On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... implementations with clear accountability for outcomes * The ability to translate technical ... Remarkable stakeholder management across Product, Operations, Technology, Risk, and external client ...

Manager, DC Design & Implementation

Edgewater Park, NJ ยท On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Proven success in managing large-scale material handling system implementations * Experience in off-price retail operations or high-throughput distribution models * Proven success in launching large ...

Manager, DC Design & Implementation

Beverly, NJ ยท On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Proven success in managing large-scale material handling system implementations * Experience in off-price retail operations or high-throughput distribution models * Proven success in launching large ...

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Showing results 1-20

Implementations Manager information

See New Jersey salary details

$39.6K

$105.1K

$170.6K

How much do implementations manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for implementations manager in New Jersey is $105,095.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,600.00 and $122,800.00 per year, depending on experience, location, and employer.

What are some common challenges faced by an implementations manager when onboarding new clients, and how can they be addressed?

Implementations Managers often encounter challenges such as aligning client expectations with technical capabilities, coordinating cross-functional teams, and managing tight timelines. To address these, clear communication with clients and internal teams is essential, along with detailed project planning and proactive risk management. Building strong relationships with stakeholders and maintaining flexibility can help resolve issues quickly and ensure a smooth onboarding process.

What is an implementations manager?

Implementations Managers are professionals responsible for overseeing the onboarding and integration of new products, services, or systems within an organization or for clients. They coordinate with various departments, manage project timelines, and ensure that the implementation process runs smoothly from start to finish. Their role often involves communicating with stakeholders, troubleshooting issues, and ensuring that solutions meet client or organizational needs. Implementations Managers play a key role in client satisfaction and organizational efficiency by ensuring successful project rollouts.

What are the key skills and qualifications needed to thrive as an implementations manager, and why are they important?

To thrive as an Implementations Manager, you need strong project management skills, experience in process improvement, and a background in business or IT, often supported by a relevant bachelor's degree. Familiarity with project management tools like Asana or Jira, and certifications such as PMP or Six Sigma, are typically valuable. Exceptional communication, problem-solving, and stakeholder management abilities help you stand out in this client-facing role. These skills ensure successful project delivery, effective team coordination, and high client satisfaction during complex implementation processes.

How much do implementations managers make?

Implementations managers in the US typically earn an average salary ranging from $70,000 to $120,000 annually, depending on experience, industry, and location. Senior roles or those in high-demand sectors may offer higher compensation, often including bonuses and benefits. Strong project management skills and familiarity with relevant tools can influence earning potential.

What is the difference between Implementations Manager vs Project Coordinator?

AspectImplementations ManagerProject Coordinator
CredentialsTypically requires experience in project management, certifications like PMP, and industry-specific knowledgeOften requires a bachelor's degree, with some roles preferring project management or related certifications
Work EnvironmentLeads implementation projects, manages teams, and interacts with clients and stakeholdersSupports project teams, coordinates schedules, and assists in project planning
Employer & Industry UsageCommon in IT, software, and technology sectors for client implementationsUsed across various industries for supporting project execution

The Implementations Manager focuses on leading and executing client implementations, managing teams, and ensuring project success. In contrast, the Project Coordinator provides support, coordinates tasks, and assists in project planning. While both roles require organizational skills, the Implementations Manager has a more strategic and leadership-oriented scope.

What are popular job titles related to Implementations Manager jobs in New Jersey? For Implementations Manager jobs in New Jersey, the most frequently searched job titles are:
What cities in New Jersey are hiring for Implementations Manager jobs? Cities in New Jersey with the most Implementations Manager job openings:
Infographic showing various Implementations Manager job openings in New Jersey as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 13% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $105,095 per year, or $50.5 per hour.

Implementation Manager

MetTel

Holmdel, NJ โ€ข On-site

Full-time

Re-posted 18 days ago


Job description

MetTel is a global communications solutions provider with the most complete suite of fully managed services that focus on secure connectivity, and network and mobility services. We simplify communications and networking for business and government agencies. Our customers include many of the Fortune 500, and Gartner recognizes us as an industry leader. We have the broadest portfolio of technology and integrated partnerships, as well as our private network, which we use to create tailored solutions design, deployment, and ongoing management, driving cost savings, efficiency, innovation, and the ability to focus on core objectives.
We believe that each team member is a key to the success and sustainability of the group. In order to achieve this, we offer an environment where all professionals can grow and develop their skills and competencies, collaborate with diverse professionals, share knowledge and enjoy a rewarding career.
Implementation Manager
At MetTel, we take pride in delivering exceptional customer experiences and helping organizations navigate the complex communications and connectivity landscape. As a Software Implementation Manager, you will play a critical role in shaping each customer's journey from day one.
As the first dedicated point of contact following contract execution, you will lead customers through the onboarding and implementation process, ensuring a seamless transition from sales to operational success. Within the Customer Onboarding team, you will own the end-to-end implementation experience, guiding customers through the setup and configuration of MetTel's Bruin-powered platform, driving adoption, and accelerating time-to-value.
This highly visible, customer-facing role combines relationship management, project leadership, and SaaS implementation expertise. You will manage onboarding projects from kickoff through successful handoff to New Client Services (NCS), ensuring customers are positioned for long-term success.
Our Implementation Managers currently onboard an average of four to six new customers per month, with project volume expected to increase as additional products are integrated into the team's scope. If you thrive in a fast-paced environment, enjoy managing complex implementations, and are passionate about delivering outstanding customer experiences, we'd love to hear from you.
Key Responsibilities
Customer Onboarding & Project Management
  • Manage end-to-end onboarding and implementation projects from kickoff through successful transition to New Client Services (NCS).
  • Partner closely with customers to define project scope, timelines, milestones, and desired outcomes.
  • Drive customer readiness and platform adoption through effective onboarding strategies.
  • Maintain clear project plans and execute a consistent cadence of status updates, action items, and stakeholder communications.
  • Manage multiple customer implementations simultaneously while ensuring high-quality execution and customer satisfaction.
  • Gather and communicate customer feedback and implementation insights to internal teams to support continuous improvement.

Customer Relationship Management
  • Serve as the primary customer contact throughout the onboarding lifecycle, delivering a professional, consultative, and welcoming experience.
  • Build trusted relationships with customer stakeholders at all levels, from operational teams to executive leadership.
  • Set clear expectations, proactively communicate progress, and advocate for customer needs across the organization.
  • Act as the first point of escalation, resolving issues and removing obstacles to ensure customer success.
  • Develop strong working relationships with customer project managers, technical teams, and business stakeholders.

SaaS Implementation & Platform Enablement
  • Lead the setup, configuration, and deployment of customer accounts within MetTel's Bruin platform.
  • Translate customer requirements and contractual commitments into accurate platform configurations.
  • Conduct customer training sessions to drive user adoption and long-term self-sufficiency.
  • Troubleshoot implementation issues and coordinate with technical teams to quickly resolve configuration or integration challenges.
  • Ensure customers are fully prepared to leverage the platform upon completion of onboarding.

Execution & Operational Excellence
  • Drive urgency throughout the onboarding process, proactively identifying and removing blockers to minimize implementation timelines.
  • Coordinate cross-functional teams to ensure timely delivery of onboarding milestones.
  • Partner closely with Sales, New Client Services, and technical teams to deliver a seamless customer experience.
  • Maintain accountability for project outcomes, adoption metrics, and successful customer transitions.

Qualifications
Required
  • Bachelor's degree required.
  • 5+ years of experience in software implementation, project management, customer success, professional services, management consulting, or a related client-facing role.
  • Demonstrated experience leading complex projects with cross-functional stakeholders from initiation through completion.
  • Strong customer-facing communication and relationship management skills.
  • Proven ability to manage multiple concurrent projects while maintaining exceptional attention to detail.
  • Excellent organizational, written, and verbal communication skills.
  • Experience working with technical teams and translating customer requirements into successful solutions.
  • Ability to thrive in fast-paced, high-growth environments with a strong sense of ownership and accountability.

Preferred
  • Experience working in B2B SaaS environments.
  • Familiarity with customer onboarding, software deployment, and enterprise implementation methodologies.
  • Experience training end users and driving technology adoption.

Success in This Role
The ideal candidate combines project management discipline, customer-centric relationship building, and technical problem-solving. You are highly organized, proactive, and able to navigate complex stakeholder environments while delivering a best-in-class onboarding experience that sets customers up for long-term success.
To learn more about our company, visit us at our website at MetTel | Business Telecom Voice, Network & Mobility Services
*The salary range reflected is a good faith estimate of base pay for the primary location of the position. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay for this position is up to $100,000 annually. Pay varies by work location and may also depend on job -related knowledge, skills, experience and abilities of the successful candidate. Your recruiter can share more about the specific salary range for the job location during the hiring process.
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MetTel is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.
To learn more about our company visit us at www.mettel.net