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Implementations Manager Jobs (NOW HIRING)

PermitFlow

Senior Manager, Implementations

New York, NY · On-site

$185K - $230K/yr

The Opportunity We are hiring a Senior Manager of Implementation to build and lead the team that owns customer onboarding from contract signature through their first 90 days of our partnership.

Brighthire

Mid-Market Customer Success Manager

Help Us Fix Hiring For Everyone Explore open roles Customer Success Implementations Manager Mid-Market Customer Success Manager Customer Support Representative Bogotá, Bogota D.C., Colombia ...

CVS Health

Senior Implementations Analyst

Scottsdale, AZ · On-site

$46K - $112K/yr

Implementations Managers play a critical role in onboarding new clients, ensuring their prescription benefits are active on day one. They also assist existing clients with adding new lines of ...

Premier, Inc.

Manager Implementation

$90K - $150K/yr

Manage multiple customer implementations concurrently, meeting timelines established in project plans * Collaborate and effectively communicate project and technical information to internal Stanson ...

Magna

Implementation Manager

Lowell, MA

Execute implementations aligned to defined implementation playbooks, processes, and standards * Utilize internal tools (e.g., Smartsheet, Jira, Salesforce, Confluence) to manage plans, tasks ...

Propio

Implementation Manager

Overland Park, KS · On-site

... implementations for clients, as well as supporting internal stakeholders. This role involves regular travel within the U.S. and requires strong project management, time management, and excellent ...

Propio

Implementation Manager

Overland Park, KS

... implementations for clients, as well as supporting internal stakeholders. This role involves regular travel within the U.S. and requires strong project management, time management, and excellent ...

Corestream

Implementation Manager

Tampa, FL · On-site +1

Implementation Manager Hybrid or Remote (from SE US) / Full-Time Corestream is seeking an ... Three years of related experience in software implementations - with particular value placed on ...

Ashby

Manager of Dedicated Implementations - EMEA

$110K - $165K/yr

Manager of Dedicated Implementations - EMEA Hi, I'm John and I'm the Head of Professional Services at Ashby. One of my favorite aspects of Ashby is our operating principle of Continuous Improvement.

AlertMedia

Implementation Manager

Austin, TX · On-site

Act as the primary owner of multiple concurrent customer implementations, balancing time to value ... Sensitively manage and interpret data, consulting on data imports and automations * Respond to ...

New

Collectly

Implementation Manager

San Francisco, CA · On-site

Successfully lead and deliver at least three customer implementations from kickoff through go-live ... Project Management Skills: Proven track record of successfully managing complex implementation ...

Workable

Implementation Manager

Boston, MA · On-site

As an Implementation Manager based in Boston, MA, you will play a pivotal role in guiding customers through the onboarding and deployment of Workable's Recruiting and HR solutions. You will own a ...

KNAPP

Implementation Manager

Kennesaw, GA · On-site

The Implementation Manager will collaborate with other project stakeholders to ensure the success and quality of the overall project. Essential Tasks and Responsibilities: * Support and guide ...

Valon Technologies, Inc

Implementation Manager

New York, NY · On-site

$166K - $195K/yr

As an Implementation Manager, you keep complex, multi‑stakeholder programs moving with clarity, pace, and trust. You are the client's primary day‑to‑day partner and the internal conductor who ...

eMed LLC

Implementation Manager

Miami, FL · On-site

Proven track record of managing complex, enterprise-level client implementations with multiple stakeholders. * Strong understanding of employer benefits ecosystems, health plans, and vendor ...

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Implementations Manager information

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$39K

$103.5K

$168K

How much do implementations manager jobs pay per year?

As of Jul 9, 2026, the average yearly pay for implementations manager in the United States is $103,518.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $121,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by an Implementations Manager when onboarding new clients, and how can they be addressed?

Implementations Managers often encounter challenges such as aligning client expectations with technical capabilities, coordinating cross-functional teams, and managing tight timelines. To address these, clear communication with clients and internal teams is essential, along with detailed project planning and proactive risk management. Building strong relationships with stakeholders and maintaining flexibility can help resolve issues quickly and ensure a smooth onboarding process.

What are Implementations Managers?

Implementations Managers are professionals responsible for overseeing the onboarding and integration of new products, services, or systems within an organization or for clients. They coordinate with various departments, manage project timelines, and ensure that the implementation process runs smoothly from start to finish. Their role often involves communicating with stakeholders, troubleshooting issues, and ensuring that solutions meet client or organizational needs. Implementations Managers play a key role in client satisfaction and organizational efficiency by ensuring successful project rollouts.

What are the key skills and qualifications needed to thrive as an Implementations Manager, and why are they important?

To thrive as an Implementations Manager, you need strong project management skills, experience in process improvement, and a background in business or IT, often supported by a relevant bachelor's degree. Familiarity with project management tools like Asana or Jira, and certifications such as PMP or Six Sigma, are typically valuable. Exceptional communication, problem-solving, and stakeholder management abilities help you stand out in this client-facing role. These skills ensure successful project delivery, effective team coordination, and high client satisfaction during complex implementation processes.

What is the difference between Implementations Manager vs Project Coordinator?

AspectImplementations ManagerProject Coordinator
CredentialsTypically requires experience in project management, certifications like PMP, and industry-specific knowledgeOften requires a bachelor's degree, with some roles preferring project management or related certifications
Work EnvironmentLeads implementation projects, manages teams, and interacts with clients and stakeholdersSupports project teams, coordinates schedules, and assists in project planning
Employer & Industry UsageCommon in IT, software, and technology sectors for client implementationsUsed across various industries for supporting project execution

The Implementations Manager focuses on leading and executing client implementations, managing teams, and ensuring project success. In contrast, the Project Coordinator provides support, coordinates tasks, and assists in project planning. While both roles require organizational skills, the Implementations Manager has a more strategic and leadership-oriented scope.

More about Implementations Manager jobs
What cities are hiring for Implementations Manager jobs? Cities with the most Implementations Manager job openings:
What are the most commonly searched types of Implementations jobs? The most popular types of Implementations jobs are:
What states have the most Implementations Manager jobs? States with the most job openings for Implementations Manager jobs include:
What job categories do people searching Implementations Manager jobs look for? The top searched job categories for Implementations Manager jobs are:
Implementations Manager jobs near you
Infographic showing various Implementations Manager job openings in the United States as of July 2026, with employment types broken down into 95% Full Time, 1% Part Time, and 4% Contract. Highlights an 78% Physical, 5% Hybrid, and 17% Remote job distribution, with an average salary of $103,518 per year, or $49.8 per hour.
Senior Manager, Implementations

Senior Manager, Implementations

PermitFlow

New York, NY • On-site

$185K - $230K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 28 days ago

Job description

PermitFlow is redefining how America builds. We're an applied AI company serving the nation's builders, tackling one of the largest information challenges in the economy: understanding what can be built, where, and how. Our AI agent workforce helps the fastest-growing construction companies navigate everything from permitting and licensing to inspections and project closeouts - accelerating housing, clean-energy, and infrastructure development across the country.
Despite being a $1.6T industry, construction still suffers from massive delays, wasted capital, and lost opportunity. PermitFlow has already delivered unprecedented speed, accuracy, and visibility to over $20B in development, helping contractors reduce compliance time, de-risk projects, and scale with confidence.
As the U.S. enters a new capex supercycle across data centers, factories, housing, and renewables, joining PermitFlow means building the AI infrastructure at the core of every construction project driving the next wave of reindustrialization.
We've raised over $90M, most recently completing our Series B, from top-tier investors including Accel, Kleiner Perkins, Initialized, Y Combinator, Felicis, and Altos Ventures, with backing from leaders at OpenAI, Google, Procore, ServiceTitan, Zillow, PlanGrid, and Uber.
The Opportunity
We are hiring a Senior Manager of Implementation to build and lead the team that owns customer onboarding from contract signature through their first 90 days of our partnership. Reporting to the VP Customer Success, this is a people-management position: you will hire, develop, and mentor a team of Implementation Managers and Specialists, set the bar for execution, and own the metrics that determine whether new customers stick.
This is an in-person position at our New York City office with a hybrid schedule (M/W/F in-office) and up to 25% travel.
What You'll Do
  • Coach Implementation Managers through complex enterprise launches, including escalations and at-risk accounts
  • Serve as the leadership sponsor on the highest-stakes launches and most complex at-risk accounts, and act as the internal advocate for the customer when tradeoffs come up across Product, Ops, and CS
  • Run a tight operating cadence: 1:1s, pipeline reviews, account health reviews, and post-mortems on every account
  • Partner with the Sales org on handoffs, with the Customer Success org on the transition to ongoing ownership, and with Ops on service delivery
  • Hire ahead of growth and ramp new IMs quickly to full ownership
  • Identify the recurring patterns behind launch slippage and customer friction, and close them through process, tooling, or training changes, codifying improvements into playbooks the team can run from
What We're Looking For
  • 4+ years managing an implementation, onboarding, or professional services team, including experience developing senior ICs or other managers
  • 8+ years in implementation, onboarding, or professional services
  • A track record of scaling B2B SaaS onboarding teams through a period of growth, not just running a steady-state one
  • Strong project management instincts: scoping, sequencing, milestone management, and unblocking work across internal and customer teams
  • Comfort operating in regulated or operationally complex environments where the work is not purely software
  • Clear, direct written communication and the ability to hold customers and internal partners to commitments without friction

What We Offer (Full-Time Roles Only)
  • Competitive salary and meaningful equity in a high-growth company
  • 100% company-paid base medical, dental, and vision coverage for employees + healthcare FSA
  • 401(k) savings plan
  • Unlimited PTO and paid family leave
  • Home office & equipment stipend
  • Daily in-office lunch and dinner provided
  • Commuter benefits (pre-tax transit and parking)

PermitFlow provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, gender expression, or family status, as protected by applicable law.
We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities. All employment decisions are based on merit, qualifications, and business needs.

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