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Implementations Manager Jobs (NOW HIRING)

Collectly

Implementation Manager

San Francisco, CA

Successfully lead and deliver at least three customer implementations from kickoff through go-live ... Project Management Skills: Proven track record of successfully managing complex implementation ...

Dealpath

Implementation Manager

Austin, TX · Hybrid

Efficiently manage 6-8 implementations, ensuring customers are setup with product and industry best practices * Improve existing implementation processes to increase speed, efficiency and customer ...

Berlitz

Implementation Manager

Princeton, NJ

The expectation is to retain a strategic thinker who can effectively manage complex projects, liaise with cross-functional teams, and drive successful implementations. A proven track record of ...

Dealpath

Implementation Manager

Austin, TX · On-site

Efficiently manage 6-8 implementations, ensuring customers are setup with product and industry best practices * Improve existing implementation processes to increase speed, efficiency and customer ...

Workable

Implementation Manager

Boston, MA · On-site

$80K - $95K/yr

As an Implementation Manager based in Boston, MA, you will play a pivotal role in guiding customers through the onboarding and deployment of Workable's Recruiting and HR solutions. You will own a ...

Dealpath

Implementation Manager

New York, NY

$117K - $127K/yr

Efficiently manage 6-8 implementations, ensuring customers are setup with product and industry best practices * Improve existing implementation processes to increase speed, efficiency and customer ...

Berlitz

Implementation Manager

Princeton, NJ

The expectation is to retain a strategic thinker who can effectively manage complex projects, liaise with cross-functional teams, and drive successful implementations. A proven track record of ...

Dealpath

Implementation Manager

San Francisco, CA

$117K - $127K/yr

Efficiently manage 6-8 implementations, ensuring customers are setup with product and industry best practices * Improve existing implementation processes to increase speed, efficiency and customer ...

Dealpath

Implementation Manager

San Francisco, CA · On-site

$117K - $127K/yr

Efficiently manage 6-8 implementations, ensuring customers are setup with product and industry best practices * Improve existing implementation processes to increase speed, efficiency and customer ...

Dealpath

Implementation Manager

San Francisco, CA · On-site

$117K - $127K/yr

Efficiently manage 6-8 implementations, ensuring customers are setup with product and industry best practices * Improve existing implementation processes to increase speed, efficiency and customer ...

Govini

Implementation Manager

Arlington, VA · On-site

In this role as an Implementation Manager, you will be responsible for defining and optimizing user engagement by driving new, outcome-oriented initiatives. You will own the implementation and ...

Arcadia

Implementation Manager

Boston, MA

Running product implementations, developing project plan and coordinating kickoff, product ... Managing tasks on a day-to-day basis and reports status * Escalating and leading resolution of ...

Gravie

Implementation Manager

Minneapolis, MN

$55K - $65K/yr

The ICHRA Implementation Manager takes lead to execute onboarding for new employers to help them prepare for their open enrollment and ongoing administration. The ICHRA Implementation Manager will ...

Lantern

Implementation Manager

Dallas, TX · On-site +1

Primary point of contact for initiating internal alignment for all client customization needs related to implementations (new clients) * Management and QA of all client launch deliverables. Manage ...

Amerit Fleet Solutions

Fleet Implementation Manager

$95K - $105K/yr

The Fleet Implementation Manager, as the Subject Matter Expert (SME), will be responsible for working closely with the New Business Integration (NBI) Team in launching new Shops successfully for ...

Clasp Group, Inc

Implementation Manager

Boston, MA · On-site

$1K/wk

Experience managing complex partner or customer implementations * Experience working closely with product and engineering teams to scope customer requirements and translate business needs into ...

AssistIQ

Implementation Manager

Minneapolis, MN · Remote

Led software and/or hardware implementations, ideally in healthcare IT (OR and supply chain a bonus but not a requirement) for multiple end user types with various training requirements and ...

Pinpoint

Implementation Manager

MD · Remote

S. * At full ramp, you'll manage 15-20 active implementations at once-a mix of around 10 lighter SMB rollouts (4-8 weeks), 6-7 mid-market projects, and 2-3 chunkier enterprise programs that run ...

New

Arcadia

Implementation Manager

Concord, NC · On-site

Running product implementations, developing project plan and coordinating kickoff, product ... Managing tasks on a day-to-day basis and reports status * Escalating and leading resolution of ...

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Implementations Manager information

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$103.5K

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How much do implementations manager jobs pay per year?

As of May 29, 2026, the average yearly pay for implementations manager in the United States is $103,518.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $121,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Implementations Manager, and why are they important?

To thrive as an Implementations Manager, you need strong project management skills, experience in process improvement, and a background in business or IT, often supported by a relevant bachelor's degree. Familiarity with project management tools like Asana or Jira, and certifications such as PMP or Six Sigma, are typically valuable. Exceptional communication, problem-solving, and stakeholder management abilities help you stand out in this client-facing role. These skills ensure successful project delivery, effective team coordination, and high client satisfaction during complex implementation processes.

What are some common challenges faced by an Implementations Manager when onboarding new clients, and how can they be addressed?

Implementations Managers often encounter challenges such as aligning client expectations with technical capabilities, coordinating cross-functional teams, and managing tight timelines. To address these, clear communication with clients and internal teams is essential, along with detailed project planning and proactive risk management. Building strong relationships with stakeholders and maintaining flexibility can help resolve issues quickly and ensure a smooth onboarding process.

What are Implementations Managers?

Implementations Managers are professionals responsible for overseeing the onboarding and integration of new products, services, or systems within an organization or for clients. They coordinate with various departments, manage project timelines, and ensure that the implementation process runs smoothly from start to finish. Their role often involves communicating with stakeholders, troubleshooting issues, and ensuring that solutions meet client or organizational needs. Implementations Managers play a key role in client satisfaction and organizational efficiency by ensuring successful project rollouts.

What is the difference between Implementations Manager vs Project Coordinator?

AspectImplementations ManagerProject Coordinator
CredentialsTypically requires experience in project management, certifications like PMP, and industry-specific knowledgeOften requires a bachelor's degree, with some roles preferring project management or related certifications
Work EnvironmentLeads implementation projects, manages teams, and interacts with clients and stakeholdersSupports project teams, coordinates schedules, and assists in project planning
Employer & Industry UsageCommon in IT, software, and technology sectors for client implementationsUsed across various industries for supporting project execution

The Implementations Manager focuses on leading and executing client implementations, managing teams, and ensuring project success. In contrast, the Project Coordinator provides support, coordinates tasks, and assists in project planning. While both roles require organizational skills, the Implementations Manager has a more strategic and leadership-oriented scope.

More about Implementations Manager jobs
What cities are hiring for Implementations Manager jobs? Cities with the most Implementations Manager job openings:
What are the most commonly searched types of Implementations jobs? The most popular types of Implementations jobs are:
What states have the most Implementations Manager jobs? States with the most job openings for Implementations Manager jobs include:
What job categories do people searching Implementations Manager jobs look for? The top searched job categories for Implementations Manager jobs are:
Implementations Manager jobs near you
Infographic showing various Implementations Manager job openings in the United States as of May 2026, with employment types broken down into 15% As Needed, 77% Full Time, and 8% Contract. Highlights an 14% Physical, 14% Hybrid, and 72% Remote job distribution, with an average salary of $103,518 per year, or $49.8 per hour.
Implementation Manager

Implementation Manager

Collectly

San Francisco, CA

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 29 days ago

Job description

About Collectly
Collectly is a fast-growing healthcare technology company transforming revenue cycle management (RCM) through AI-driven automation. Millions of patients navigate inefficient billing systems every day, while providers face delayed payments, rising administrative burden, and operational complexity.
 
Collectly applies artificial intelligence to automate workflows, accelerate cash flow, and modernize the patient financial experience; enabling healthcare organizations to operate more efficiently and focus on delivering care.
 
There could not be a hotter space to play in.  Healthcare is a $4.9T industry and is adopting AI technology at 2.2x the rate of the rest of the economy.  RCM is at the heart of this transformation as it has a clear and demonstrable ROI to our customers.  
 
The Opportunity
We are seeking a highly motivated and experienced Implementation Manager with experience in healthcare tech to join our team. As an Implementation Manager, you will play a pivotal role in overseeing the successful integration and deployment of our SaaS solutions within healthcare facilities and organizations.
 
Please note: This role is hybrid - candidates located in the San Francisco Bay Area only will be considered.
Key Responsibilities
  • Project Management: Lead end-to-end implementation projects, ensuring timelines, milestones, and deliverables are met according to client expectations.
  • Client Engagement: Serve as clients' primary point of contact during the implementation phase, understanding their needs, and providing expert guidance to align our solutions with their requirements.
  • Training and Onboarding: Develop and conduct comprehensive training sessions for client stakeholders, ensuring seamless adoption and utilization of our software.
  • Customization and Configuration: Collaborate closely with clients and internal teams to customize and configure our software solutions to meet specific client needs while adhering to best practices.
  • Issue Resolution: Proactively identify and address any implementation-related issues or challenges, providing timely resolutions to maintain project momentum. 
  • Documentation: Create detailed documentation of implementation processes, configurations, and client-specific requirements for future reference and improvement.
  • Cross Functional Collaboration: Working across multiple departments (Sales, Customer Success, Product, Engineering) to ensure successful implementation and deployment of new products.
What Success Looks Like
In the First 90 days, you will:
  • Complete the Healthcare Financial Management Association CRCR training with a passing score.
  • Successfully complete the Collectly Implementation Manager onboarding program.
  • Develop a strong foundational understanding of the Collectly platform, including core workflows and capabilities.
  • Gain fluency in the Collectly Implementation Framework and delivery methodology.
Within the First Two Quarters, You Will:
  • Successfully lead and deliver at least three customer implementations from kickoff through go-live.
  • Demonstrate a clear understanding of implementation nuances across Collectly's product lines, including Post-Service, Time of Service, and Pre-Service.
  • Build proficiency with implementation tools, systems, and best practices to drive efficient, high-quality deployments.
  • Establish strong, collaborative relationships across cross-functional teams, including Product, Engineering, Customer Success, and Sales.
Required Qualifications
  • Experience: 3+ years of experience in software implementation within the healthcare industry or healthcare SaaS.
  • Project Management Skills: Proven track record of successfully managing complex implementation projects from initiation to completion.
  • Communication Skills: Excellent written and verbal communication skills to convey project information clearly and concisely.
  • Technical Proficiency: Familiarity with healthcare software systems and ability to comprehend technical concepts for effective communication with development teams.
  • Client-Focused: Strong interpersonal skills with the ability to build and maintain excellent relationships with clients while understanding their unique needs.
  • Problem-Solving: Ability to analyze issues, think critically, and provide effective solutions in a fast-paced environment.
  • Team Player: Collaborative attitude with the ability to work effectively within a team and across departments. Adaptable team player who thrives in a fast-paced environment. Comfortable in a collaborative culture, both giving and receiving feedback.
  • Alignment with Collectly's GTM Values:
    • We are owners - we have humility and put the team first.
    • We know our numbers - we are data-driven and understand how to impact our business internally and our customers' business externally.
    • We are AI powered - we automate easy repetitive tasks and research so we can solve harder problems and have a greater impact.
    • We are one with the Buffalo - we expect that there will be challenges along the way and, like the Buffalo, we confront these challenges head on by running INTO the storm.
Core Competencies
  • Implementation & Project Management Excellence: Effectively plans, executes, and delivers implementations on time and within scope. Skilled in managing timelines, risks, dependencies, and stakeholder expectations across multiple concurrent projects.
  • Client-Facing Communication & Relationship Management: Builds trust with clients through clear, proactive communication. Able to lead meetings, manage expectations, navigate challenges, and drive alignment with diverse stakeholder groups.
  • Technical & Product Acumen: Develops a strong understanding of the Collectly platform and implementation tools. Comfortable translating business requirements into system configurations and troubleshooting issues in collaboration with technical teams.
  • Cross-Functional Collaboration: Works seamlessly with Product, Engineering, Sales, and Customer Success teams to ensure successful implementations. Advocates for client needs while aligning with internal priorities and processes.
Preferred
  • Revenue Cycle & Healthcare Domain Expertise: Demonstrates a foundational understanding of revenue cycle management, including patient billing, collections workflows, and payer dynamics. Able to translate industry concepts into effective software configurations and client guidance.
  • SaaS Implementation Experience: Experience implementing SaaS-based solutions, ideally in healthcare or revenue cycle management environments. Familiarity with cloud-based deployment models, system integrations (e.g., APIs, EHR/PM systems), data migration, and configuration best practices. Demonstrates an understanding of scalable implementation approaches and client onboarding in a SaaS environment.
Why You'll Love It Here
  • Unlimited PTO: We believe in work-life balance and encourage you to recharge when you need it.
    Comprehensive Health Coverage: Fully paid medical, dental, and vision insurance for you and your dependents, because your well-being matters to us.
  • Equity Opportunities: Share in our success with stock options - your hard work will drive our growth.
  • Retirement Planning Made Easy: Enjoy a 401(k) with a generous company match to secure your future.
  • Student Loan Support: We help lighten the load with contributions toward your student loans.
  • Compensation Range: $130,000 - $155,000 per year 
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