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It Operations Analyst Jobs (NOW HIRING)

Harvey

IT Operations Analyst

New York, NY · On-site

$109K - $150K/yr

The IT Operations Analyst joins Harvey's BizTech team to deliver seamless, high-touch technology support that keeps employees productive across a fast-moving AI company. The team's mission is to ...

Rayonier, Inc.

Senior IT Operations Analyst

Atlanta, GA · On-site

... IT Operations Analyst . Reporting directly to the Director of IT Operations, you will operate with a high degree of independence to ensure the stability, security, and efficiency of our enterprise ...

Seminolehardrock

The IT Operations Analyst I will be responsible for creating system and application accounts. When system outages occur the analyst will send emails reporting system outages and/or updates, update ...

BrightonONE

Senior IT Operations Analyst

Brighton, MA · On-site

$80K - $100K/yr

Title: Senior IT Operations Analyst Job Type: Full-time Location: Hybrid 4 days per week in Brighton, MA office; 1 day remote FLSA Status: Exempt About Us BrightonOne is a nonprofit social enterprise ...

Son

IT Operations Analyst III

Lincoln, NE · On-site

$36.11/hr

JR2026-00028391 IT Operations Analyst III (Open) Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed): The Office of the Chief Information Officer does not ...

Son

IT Operations Analyst III

Lincoln, NE · On-site

$36.11/hr

JR2026-00028750 IT Operations Analyst III (Open) Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed): The Office of the Chief Information Officer does not ...

Son

IT Operations Analyst II

Lincoln, NE · On-site

$30.99/hr

JR2026-00028382 IT Operations Analyst II (Open) Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed): 08-26-2026 Location: Nebraska Emergency Management ...

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Conduent, Inc.

IT Operations Analyst II

Sandy, UT · On-site

$54K - $71K/yr

Job Title: IT Operations Analyst II Work Schedule: (3 Days, noon to midnight with rotating on-call) Schedule could be M-W or W-F with some variances. 25% Travel Required Overview We are seeking a ...

Medclinicx

IT Operations Manager

Austin, TX · On-site

$110 - $150/hr

Job Overview We are seeking an IT Operations Manager to lead and optimize technology operations ... Cause Analyses (RCAs) on incidents. Access Governance SSO Manage enterprise active directories ...

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IT Operations Analyst information

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How much do it operations analyst jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for it operations analyst in the United States is $35.17, according to ZipRecruiter salary data. Most workers in this role earn between $25.24 and $41.83 per hour, depending on experience, location, and employer.

What does an IT Operations Analyst do?

An IT Operations Analyst is responsible for monitoring, managing, and improving the day-to-day operations of an organization's IT systems and infrastructure. They analyze system performance, troubleshoot technical issues, and ensure that IT services run smoothly and efficiently. Their duties may include maintaining servers, supporting network operations, implementing security measures, and collaborating with other IT professionals to optimize processes. By proactively identifying and resolving potential problems, IT Operations Analysts help minimize downtime and ensure business continuity.

How does an IT Operations Analyst typically interact with other departments within an organization?

As an IT Operations Analyst, you will frequently collaborate with various departments such as development, security, and customer support to ensure systems run smoothly and issues are resolved efficiently. This role often acts as a bridge between technical teams and business units, translating operational requirements and system updates across the organization. Regular communication and coordination are key, whether you're assisting with incident resolution, implementing system upgrades, or supporting end-users. Effective teamwork and problem-solving skills are essential for managing these cross-departmental interactions.

What are the key skills and qualifications needed to thrive as an IT Operations Analyst, and why are they important?

To thrive as an IT Operations Analyst, you need strong analytical skills, understanding of IT infrastructure, and a relevant degree or equivalent experience in information technology. Familiarity with network monitoring tools, ticketing systems, and certifications like CompTIA Network+ or ITIL Foundation are typically required. Attention to detail, problem-solving abilities, and effective communication help you excel in troubleshooting and collaborating with teams. These skills ensure smooth IT operations, quick resolution of issues, and reliable support for organizational technology needs.

What is the difference between It Operations Analyst vs Network Operations Analyst?

AspectIt Operations AnalystNetwork Operations Analyst
Required CertificationsITIL, CompTIA Network+, Cisco CCNACompTIA Network+, Cisco CCNA, CCNP
Work EnvironmentData centers, IT departments, enterprise networksNetwork monitoring centers, enterprise network environments
Employer & Industry UsageTech companies, large corporations, service providersTelecommunications, internet service providers, large enterprises
Common Search & ComparisonYesYes

The main difference between an It Operations Analyst and a Network Operations Analyst lies in their focus areas. It Operations Analysts oversee overall IT infrastructure, including servers, applications, and systems, ensuring smooth operations across the organization. Network Operations Analysts specifically focus on managing and troubleshooting network infrastructure, such as routers, switches, and network security. Both roles require similar certifications and work environments but differ in their scope of responsibilities within IT and network management.

How much does an IT operations analyst make in the US?

An IT Operations Analyst in the US typically earns a median annual salary of around $70,000 to $85,000, depending on experience, location, and certifications. Entry-level roles may start lower, while experienced analysts with specialized skills or certifications can earn over $100,000 annually.
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IT Operations Analyst jobs near you
Infographic showing various It Operations Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $73,156 per year, or $35.2 per hour.

IT Operations Analyst

Harvey

New York, NY • On-site

$109K - $150K/yr

Full-time

Re-posted 3 days ago

Job description

Why Harvey
At Harvey, we're transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we're reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We're scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth - personal, professional, and financial - is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission - operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today - and we're just getting started.
Role Overview
We're seeking an IT Operations Analyst to join our Business Technology (BizTech) team and help deliver a seamless employee experience through hands-on IT support in our New York City office. This role will be instrumental in ensuring our employees have the tools and technology they need to be productive, from their first day of onboarding through their entire lifecycle at Harvey.
The IT Operations Analyst joins Harvey's BizTech team to deliver seamless, high-touch technology support that keeps employees productive across a fast-moving AI company. The team's mission is to ensure every Harvey employee-from new hires to senior leadership-has frictionless access to the tools and systems they need to do their best work. This role drives day-to-day IT operations while contributing to automation, process improvement, and systems integration initiatives that scale support as the company grows. They partner closely with engineering, security, and cross-functional stakeholders to maintain reliable, secure infrastructure across Harvey's global offices. It is an opportunity to shape IT operations at a defining moment for legal AI-where initiative, technical curiosity, and a service-first mindset have outsized impact.
You'll handle employee onboarding, lifecycle tasks, and aid employees with technology issues and workplace technology (A/V). This is a role ideal for someone with past experience in a fast-paced environment who is ready to make an impact.
What You'll Do
  • Create a great employee experience through hands-on IT support for employees in our New York City office.
  • Support onboarding and offboarding processes to ensure new hires are productive from day one and departures are handled cleanly and securely.
  • Provide white-glove IT support to employees across all levels, triaging requests via Slack, ticketing systems, and in-person interactions with a focus on speed and empathy.
  • Administer and optimize core SaaS platforms including Google Workspace, Okta, Slack, Zoom, and MDM solutions (Jamf/InTune) to ensure secure and reliable access.
  • Assist with meeting room tech and corporate events to ensure smooth hybrid meetings and high-quality A/V experiences.
  • Troubleshoot employee problems with applications, laptops, access, peripherals, printers, video conferencing, and networking issues.
  • Maintain IT asset inventory and coordinate hardware repairs, upgrades, and procurement.
  • Identify and resolve systemic issues through root cause analysis, escalating patterns to improve reliability across the technology stack.
  • Collaborate with the IT team on automation, documentation, and process improvements.

What You Have
  • 3+ years of experience in IT support experience in a fast-paced startup or tech environment.
  • Strong proficiency with identity and access management platforms (Okta preferred), Google Workspace administration, and macOS device management.
  • Experience with Google Workspace, Okta (SSO/MFA), Slack, and other SaaS tools.
  • Hands-on scripting or automation experience (e.g., Python, Bash, Okta Workflows) that goes beyond basic helpdesk troubleshooting.
  • Excellent communication and customer service skills with the ability to support senior leaders and cross-functional stakeholders with patience and clarity.
  • A proactive, employee-first mindset-you notice problems before they're reported and take initiative to fix them.
  • Comfort working in a high-growth, ambiguous environment where priorities shift and resourcefulness is essential.

Bonus Points
  • Experience with scripting or automation (Python, Bash, PowerShell) to streamline IT tasks.
  • Experience managing MDM tools like Jamf, Kandji, or Intune.
  • Experience with Microsoft Office and Windows.

Compensation
$109,100 - $150,100 USD
Depending on your location, an Applicant Privacy Notice may apply to you. You can find all of our Applicant Privacy Notices here.
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Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

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