It Operations Analyst Jobs in Columbia, SC (NOW HIRING)

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Pour obtenir de plus amples renseignements, consultez notre **.****Work Location:**Columbia, Caroline du Sud, États-Unis d'Amérique**Hours:**40**Pay Details:**-TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.**Line of Business:**Solutions technologiques**Job Description:****Additional Information:**This role supports the delivery of technology training and adoption activities for enterprise platforms, helping ensure colleagues can effectively use new tools and capabilities. The position focuses on executing assigned training tasks, assisting with adoption initiatives, and providing day-to-day support to ensure consistent and high-quality rollout of technology solutions.Working under direction from senior team members, this role contributes to adoption success by supporting training logistics, reinforcing user readiness, and ensuring materials and activities are delivered accurately and on time.KEY ACCOUNTABILITIESCUSTOMER:- Support the delivery of training sessions, including coordinating logistics, preparing materials, and assisting facilitators.- Deliver basic training content and provide guidance to end users on standard features and capabilities of enterprise platforms.- Assist with execution of adoption activities such as communications, training campaigns, and user engagement efforts.- Respond to routine user questions related to training materials and technology usage, escalating more complex issues as needed.- Maintain and update training materials, job aids, and documentation to ensure accuracy and consistency.- Track participation in training sessions and assist with maintaining attendance and completion records.- Support onboarding of users to new tools by guiding them through standard processes and resources.SHAREHOLDER:- Follow established procedures and guidelines for training delivery and adoption activities.- Assist in collecting and recording adoption metrics such as training attendance and user engagement.- Ensure activities are completed in alignment with risk, compliance, and operational requirements.- Identify and flag issues impacting training delivery or adoption execution to senior team members.EMPLOYEE / TEAM:- Work collaboratively with team members to execute assigned tasks and support adoption initiatives.- Participate in team knowledge-sharing sessions and build familiarity with supported technologies.- Contribute to maintaining organized and accessible training resources and documentation.BREADTH & DEPTH:- Performs structured tasks within clearly defined processes and guidelines.- Develops foundational knowledge of enterprise platforms and training practices.- Supports multiple initiatives with a focus on accuracy, consistency, and timely execution.EXPERIENCE & EDUCATION:- Undergraduate degree or relevant technical certification preferred- 2-4 years relevant experience in training support, operations, or technology ennoblement- Experience with enterprise or productivity tools preferred**Depth & Scope:*** Provides day-to-day application/system support* Applications/systems and tasks are low to moderately complex and performed under management guidance and supervision* Participates in resolving client applications/system issues* May support the installation, configuration, upgrade of business applications/systems in co-ordination with appropriate stakeholders* Participates and contributes to change control, capacity planning and security* Performs basic problem determination**Education & Experience:*** Undergraduate degree or Technical Certificate* 2-3 years relevant experience**Physical Requirements:**Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%* Domestic Travel - Occasional* International Travel - Never* Performing sedentary work - Continuous* Performing multiple tasks - Continuous* Operating standard office equipment - Continuous* Responding quickly to sounds - Occasional* Sitting - Continuous* Standing - Occasional* Walking - Occasional* Moving safely in confined spaces - Occasional* Lifting/Carrying (under 25 lbs.) - Occasional* Lifting/Carrying (over 25 lbs.) - Never* Squatting - Occasional* Bending - Occasional* Kneeling - Never* Crawling - Never* Climbing - Never* Reaching overhead - Never* Reaching forward - Occasional* Pushing - Never* Pulling - Never* Twisting - Never* Concentrating for long periods of time - Continuous* Applying common sense to deal with problems involving standardized situations - Continuous* Reading, writing and comprehending instructions - Continuous* Adding, subtracting, multiplying and dividing - ContinuousThe above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.**Who We Are:**TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.**Our Total Rewards Package**Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, #J-18808-Ljbffr