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It Operations Analyst Jobs in Chicago, IL (NOW HIRING)

Procom

Director IT Operations

Addison, IL · On-site +1

Director IT Operations: On behalf of our IT client, Procom is searching for a Director IT Operations for a permanent role. This position is remote but preferably in larger markets such as Chicago ...

Glanbia

IT Operations Manager

Downers Grove, IL

$140K - $190K/yr

We are hiring an IT Operations Manager who will be responsible for overseeing the IT Operations team and ensuring the delivery of high-quality on site (office, warehouse, plant) IT support services ...

Glanbia

IT Operations Manager

Downers Grove, IL · On-site

$140K - $190K/yr

We are hiring an IT Operations Manager who will be responsible for overseeing the IT Operations team and ensuring the delivery of high-quality on site (office, warehouse, plant) IT support services ...

West Monroe

IT Operations Specialist

Chicago, IL · On-site

Use approved AI tools for appropriate operational work such as process analysis, draft ... Familiarity with IT service-management concepts such as incident, request, problem, change ...

West Monroe

IT Operations Specialist

Chicago, IL · On-site

Use approved AI tools for appropriate operational work such as process analysis, draft ... Familiarity with IT service-management concepts such as incident, request, problem, change ...

ECHO

IT Operations Manager

Lake Zurich, IL · On-site

$125K - $135K/yr

The IT Operations Manager is responsible for the day-to-day delivery, support, and performance of IT services across the organization. This role leads the IT support and operations team while ...

Echo Inc

IT Operations Manager

Lake Zurich, IL · On-site

$125 - $135/hr

The IT Operations Manager is responsible for the day-to-day delivery, support, and performance of IT services across the organization. This role leads the IT support and operations team while ...

Empire Today

IT Operations Coordinator

Northlake, IL · On-site

$25/hr

The IT Operations Coordinator is responsible for keeping the operational backbone of the department running smoothly through administration of IT billing, asset, and inventory management. The ideal ...

Empire Today LLC

IT Operations Coordinator

Northlake, IL · On-site

$25/hr

The IT Operations Coordinator is responsible for keeping the operational backbone of the department running smoothly through administration of IT billing, asset, and inventory management. The ideal ...

Brooksource

IT Analyst

Chicago, IL · On-site

$40 - $50/hr

IT Procurement Analyst Chicago, IL Hybrid Role (approximately 1 day/week onsite) $40 - $50 per hour ... This is a hands-on, operational role focused on process execution and asset tracking, rather than ...

New

FastTek

IT Operations Support Specialist

Chicago, IL

IT Operations Support Specialist #1058135 Position Description: * This is an Information Technology ... analysis & problem resolution for the applications & infrastructure on the plant floor and lead ...

Green Thumb

Associate IT Operations Engineer

Chicago, IL · On-site

$65K - $75K/yr

As part of our IT operations team, you will support day-to-day system operations, help resolve technical issues and maintain the health of our IT infrastructure. Over time, you will gain the ...

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All JobsIt Operations Analyst JobsIt Operations Analyst Jobs in Chicago, IL

It Operations Analyst information

See Chicago, IL salary details

$14

$36

$62

How much do it operations analyst jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for it operations analyst in Chicago, IL is $36.26, according to ZipRecruiter salary data. Most workers in this role earn between $26.01 and $43.12 per hour, depending on experience, location, and employer.

What does an IT Operations Analyst do?

An IT Operations Analyst is responsible for monitoring, managing, and improving the day-to-day operations of an organization's IT systems and infrastructure. They analyze system performance, troubleshoot technical issues, and ensure that IT services run smoothly and efficiently. Their duties may include maintaining servers, supporting network operations, implementing security measures, and collaborating with other IT professionals to optimize processes. By proactively identifying and resolving potential problems, IT Operations Analysts help minimize downtime and ensure business continuity.

How does an IT Operations Analyst typically interact with other departments within an organization?

As an IT Operations Analyst, you will frequently collaborate with various departments such as development, security, and customer support to ensure systems run smoothly and issues are resolved efficiently. This role often acts as a bridge between technical teams and business units, translating operational requirements and system updates across the organization. Regular communication and coordination are key, whether you're assisting with incident resolution, implementing system upgrades, or supporting end-users. Effective teamwork and problem-solving skills are essential for managing these cross-departmental interactions.

What are the key skills and qualifications needed to thrive as an IT Operations Analyst, and why are they important?

To thrive as an IT Operations Analyst, you need strong analytical skills, understanding of IT infrastructure, and a relevant degree or equivalent experience in information technology. Familiarity with network monitoring tools, ticketing systems, and certifications like CompTIA Network+ or ITIL Foundation are typically required. Attention to detail, problem-solving abilities, and effective communication help you excel in troubleshooting and collaborating with teams. These skills ensure smooth IT operations, quick resolution of issues, and reliable support for organizational technology needs.

What is the difference between It Operations Analyst vs Network Operations Analyst?

AspectIt Operations AnalystNetwork Operations Analyst
Required CertificationsITIL, CompTIA Network+, Cisco CCNACompTIA Network+, Cisco CCNA, CCNP
Work EnvironmentData centers, IT departments, enterprise networksNetwork monitoring centers, enterprise network environments
Employer & Industry UsageTech companies, large corporations, service providersTelecommunications, internet service providers, large enterprises
Common Search & ComparisonYesYes

The main difference between an It Operations Analyst and a Network Operations Analyst lies in their focus areas. It Operations Analysts oversee overall IT infrastructure, including servers, applications, and systems, ensuring smooth operations across the organization. Network Operations Analysts specifically focus on managing and troubleshooting network infrastructure, such as routers, switches, and network security. Both roles require similar certifications and work environments but differ in their scope of responsibilities within IT and network management.

How much does an IT operations analyst make in the US?

An IT Operations Analyst in the US typically earns a median annual salary of around $70,000 to $85,000, depending on experience, location, and certifications. Entry-level roles may start lower, while experienced analysts with specialized skills or certifications can earn over $100,000 annually.

What are popular job titles related to It Operations Analyst jobs in Chicago, IL?

For It Operations Analyst jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching It Operations Analyst jobs in Chicago, IL look for?

The top searched job categories for It Operations Analyst jobs in Chicago, IL are:

It Operations Analyst jobs near you
Infographic showing various It Operations Analyst job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 12% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $75,421 per year, or $36.3 per hour.

Director IT Operations

Procom

Addison, IL • On-site, Remote

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Director IT Operations:
On behalf of our IT client, Procom is searching for a Director IT Operations for a permanent role. This position is remote but preferably in larger markets such as Chicago, Charlotte, or Atlanta.
Director IT Operations - Job Description:
The Director of IT Operations is a newly created leadership position responsible for ensuring the reliable, resilient, secure, and consistent delivery of technology services across the division. This role will focus on establishing clear accountability, improving resilience, and aligning divisional technology services with business objectives and enterprise standards.
Director IT Operations - Responsibilities:
• Lead technology service delivery and infrastructure operations
• Oversee network infrastructure, communications, and end-user technologies
• Manage divisional cybersecurity operations and Microsoft 365 operations
• Develop and implement business continuity and disaster recovery plans
• Ensure operational documentation and knowledge transfer
• Use operational metrics for continual improvement and manage vendor performance
• Develop leadership and succession planning within the operational teams
• Partner with Group IT and other cross-functional teams
Director IT Operations - Mandatory Skills:
• Progressive leadership experience in enterprise IT Operations
• Strong understanding of infrastructure, cloud, networking, and endpoint services
• Experience improving service delivery and operational reliability
• Expertise in business continuity and disaster recovery
• Experience leading major incidents and service-restoration efforts
• Strong executive and stakeholder communication skills
• Ability to work effectively within a federated or matrixed organization
Director IT Operations - Nice-to-Have Skills:
• Experience with Microsoft Azure, Intune, and Cisco/Meraki technologies
• ITIL certification or practical service-management experience
• Experience with enterprise monitoring and lifecycle management
• Experience partnering with ERP and Enterprise Applications teams
• Experience managing operational budgets and strategic vendors
Director IT Operations - Assignment Length:
This is a permanent position.
Director IT Operations - Start Date:
ASAP
Director IT Operations - Assignment Location:
Remote, with preference for candidates in larger markets such as Chicago, Charlotte, or Atlanta. Regular travel for in-person collaboration is required.

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