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It Help Desk Jobs (NOW HIRING)

Technologix

IT Help Desk - Part-Time

Ruston, LA · On-site

Your goals will be to build value for clients that will help protect the company's character and business. IT Help Desk Part-Time Technician Responsibilities * Serve as a professional and competent ...

United Ag & Turf

IT Help Desk

Woodway, TX · On-site

$16 - $18/hr

Position Overview We are seeking an IT Help Desk technician to join our team! This is a full-time position working Monday - Friday with occasional Saturdays. This position will be responsible for the ...

Ensign Services, Inc.

IT Help Desk

Dallas, TX · On-site

$20 - $22/hr

IT Help Desk - Wednesday - Sunday 10:00 AM - 6:30 PM CST Position Type: Full Time. Compensation Range: $20.00 - $22.00 hourly, DOE; with a $1 differential for hours worked at night. Location: This ...

Ensign Services, Inc.

IT Help Desk

Dallas, TX · On-site

$20 - $22/hr

IT Help Desk - Wednesday - Sunday 8:00 AM - 5:00 PM CST Position Type: Full Time. Compensation Range: $20.00 - $22.00 hourly, DOE; with a $1 differential for hours worked at night. Location: This ...

Ensign Services, Inc.

IT Help Desk

Dallas, TX · On-site

$20 - $22/hr

IT Help Desk - Saturday - Wednesday 3:00 PM - 11:30 PM CST Position Type: Full Time. Compensation Range: $20.00 - $22.00 hourly, DOE; with a $1 differential for hours worked at night. Location: This ...

Technologix

IT Help Desk - Part-Time

Ruston, LA

Your goals will be to build value for clients that will help protect the company's character and business. IT Help Desk - Part-Time Technician Responsibilities * Serve as a professional and competent ...

Mondo

IT Help Desk Manager

Glenside, PA · Remote

$35 - $44/hr

Job Title: IT Help Desk Manager Location-Type: Onsite- 4 days Start Date: Early July Duration: C2H Compensation Range: $35-44/hr Benefits: Eligible for Health, Dental, Vision Visa Sponsorship: Not ...

Ensign Services

IT Help Desk

Salt Lake City, UT

$20 - $22/hr

IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE; with a $2 differential for hours worked at night. Location: This position is based at our Service ...

United Ag & Turf

IT Help Desk

Waco, TX · On-site

Position Overview We are seeking an IT Help Desk technician to join our team! This is a full-time position working Monday - Friday with occasional Saturdays. This position will be responsible for the ...

Managed Staffing

IT Help Desk Technician

Norwich, CT · On-site

$23 - $25/hr

This role is ideal for candidates with IT Help Desk or technical support experience who enjoy problem-solving, customer service, and hands-on work. What You'll Do * Respond to printer service ...

Ensign Services

IT Help Desk

Dallas, TX

$20 - $22/hr

IT Help Desk - Wednesday - Sunday 10:00 AM - 6:30 PM CST Position Type: Full Time. Compensation Range: $20.00 - $22.00 hourly, DOE; with a $1 differential for hours worked at night. Location: This ...

Ensign Services

IT Help Desk

Dallas, TX

$20 - $22/hr

IT Help Desk - Saturday - Wednesday 3:00 PM - 11:30 PM CST Position Type: Full Time. Compensation Range: $20.00 - $22.00 hourly, DOE; with a $1 differential for hours worked at night. Location: This ...

Harris Computer

IT Help Desk Manager

Mobile, AL · On-site

Harris Computer is seeking an IT Help Desk Manager to oversee the help desk team and ensure the smooth functionality of the organization's technology environment. The role involves managing technical ...

Tactacam

IT Help Desk Technician

Billings, MT · On-site

We are seeking a motivated and detail-oriented IT Help Desk Technician to join our growing team at Tactacam! In this role, you will be a key member of our exceptional IT Help Desk team, supporting ...

Technologix

IT Help Desk - Part-Time

Ruston, LA · On-site

Your goals will be to build value for clients that will help protect the company's character and business. IT Help Desk - Part-Time Technician Responsibilities * Serve as a professional and competent ...

Texas Wesleyan University

IT Help Desk

Fort Worth, TX · On-site

Posting Details Position Information Job Title IT Help Desk Position Summary Needing a student employee who loves IT, solving problems, and serving others. You will get to work with Blackboard ...

Mondo

IT Help Desk Manager

Glenside, PA

$35 - $44/hr

Job Title: IT Help Desk Manager Location-Type: Onsite- 4 days/week in Glenside, PA Start Date: Early July Duration: Contract to Hire Compensation Range: $35-44/hr W2 Benefits: Eligible for Health ...

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IT Help Desk information

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$12

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How much do it help desk jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for it help desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is the difference between It Help Desk vs Technical Support Specialist?

AspectIT Help DeskTechnical Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+
Work EnvironmentHelp desk, call centers, remote supportOn-site, remote, or hybrid support roles
Industry UsageIT service providers, corporate IT departmentsHardware/software vendors, IT service companies
Job FocusTroubleshooting, user support, ticket managementTechnical issue resolution, product support, troubleshooting

Both roles involve troubleshooting and supporting users, often requiring similar certifications. The IT Help Desk typically handles a broader range of user issues via help desk systems, while Technical Support Specialists may focus more on specific products or technical problems, often with more in-depth technical knowledge.

What jobs pay $2000 a day?

High-paying jobs that can reach $2000 a day often include specialized roles such as IT consultants, senior software engineers, or cybersecurity experts with advanced skills and certifications. These positions typically require extensive experience, expertise in specific tools or technologies, and often involve consulting, contract work, or freelance projects. Such roles are common in industries like technology, finance, and consulting, where daily rates reflect high-level expertise and demand.

Will IT help desk be replaced by AI?

IT Help Desk roles involve troubleshooting and customer support that require human judgment and communication skills, which AI can assist but not fully replace. AI tools can automate routine tasks and provide initial support, allowing help desk professionals to focus on complex issues that need human intervention.

What are the key skills and qualifications needed to thrive as an IT Help Desk professional, and why are they important?

To excel as an IT Help Desk professional, you need strong troubleshooting abilities, foundational knowledge of computer hardware and software, and typically a degree or certification such as CompTIA A+ or Microsoft Certified Professional. Familiarity with ticketing systems, remote support tools, and common operating systems is essential. Excellent communication, patience, and problem-solving skills help build trust and efficiently resolve user issues. These competencies ensure quick and effective technical support, minimizing downtime and enhancing user satisfaction.

What are some common challenges faced by IT Help Desk professionals, and how can they be managed effectively?

IT Help Desk professionals often encounter challenges such as handling high volumes of support tickets, dealing with frustrated users, and staying updated with rapidly changing technologies. Managing these challenges involves effective time management, strong communication skills, and ongoing technical training. Many teams use ticketing systems to prioritize requests and regular team meetings to share solutions, which can help reduce stress and improve overall efficiency. Building rapport with users and fostering a collaborative team environment also play a key role in successfully navigating daily obstacles.

What does an IT help desk worker do?

An IT help desk worker provides technical support to users by troubleshooting hardware, software, and network issues. They assist with system setup, perform repairs, and document problems and solutions, often using ticketing systems and remote support tools. Strong communication skills and basic knowledge of operating systems and networking are essential for this role.

What job makes $10,000 a month without a degree?

An IT Help Desk role typically does not reach $10,000 a month without significant experience or specialized certifications. High-paying tech jobs such as software development, cybersecurity, or cloud engineering often require advanced skills, but some roles in IT support or network administration can approach high salaries with certifications like CompTIA or Cisco and extensive experience.

What are IT Help Desk professionals?

IT Help Desk professionals are technical support specialists who assist users with computer, software, and network issues. They are often the first point of contact for employees or customers experiencing technical problems, providing troubleshooting, guidance, and solutions either remotely or in person. Their responsibilities include resolving hardware and software issues, answering technical questions, and escalating complex problems to higher-level IT staff when necessary. IT Help Desk workers play a crucial role in maintaining productivity by ensuring that technology runs smoothly and efficiently.
More about IT Help Desk jobs
What cities are hiring for It Help Desk jobs? Cities with the most It Help Desk job openings:
What are the most commonly searched types of It Help Desk jobs? The most popular types of It Help Desk jobs are:
What states have the most It Help Desk jobs? States with the most job openings for It Help Desk jobs include:
What job categories do people searching It Help Desk jobs look for? The top searched job categories for It Help Desk jobs are:
IT Help Desk jobs near you
Infographic showing various It Help Desk job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 14% Full Time, 70% Part Time, 13% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.
IT Help Desk - Part-Time

IT Help Desk - Part-Time

Technologix

Ruston, LA • On-site

Part-time

Posted 1 hour ago

Be an early applicant

Job description

Quarterly Part-Time in Ruston, LA - Entry Level

Open to current Louisiana Tech University students

Summary

We are looking for a qualified Help Desk Technician to provide fast and useful technical assistance on computer systems. You will answer queries on underlying technical issues and offer advice to solve them.

An excellent Help Desk Technician must have sufficient technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and composed.

Your goals will be to build value for clients that will help protect the company's character and business.

IT Help Desk Part-Time Technician Responsibilities

  • Serve as a professional and competent point of contact for customers seeking technical assistance over the phone or via service ticket
  • Follow Technologix standard operating procedures (SOPs) during training and production phases of employment
  • Complete remote troubleshooting through diagnostic techniques and pertinent questions
  • Discover the best solution based on the issue and details provided by customers
  • Walk the customer through the problem-solving process
  • Direct unsolved issues to the next level of support personnel
  • Provide detailed information on IT products or services
  • Record events and problems and their resolution in logs
  • Follow-up and update customer status and information
  • Pass on / escalate any client feedback or suggestions to the appropriate internal team
  • Identify and suggest possible improvements to procedures

IT Help Desk Part-Time Technician Requirements

  • Actively pursuing a degree in Cyber Engineering, CIS, or related field
  • Some experience as a help desk technician or other customer support role
  • Tech savvy with working knowledge of office automation products, databases, and remote control
  • Good understanding of computer systems, mobile devices, and other tech products
  • Ability to diagnose and solve basic technical issues
  • Proficiency in English
  • Excellent verbal and written communication skills
  • Customer-oriented and cool-tempered
  • Must be eligible to work in the US without sponsorship