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It Helpdesk Student Worker Jobs (NOW HIRING)

About the Role We are seeking a customer-focused and motivated IT Helpdesk associate to join our ... This position offers the opportunity to learn a variety of business technologies while working ...

We are looking for an enthusiastic and motivated Desktop Support Specialist to join our IT team. ... Respond to and resolve helpdesk tickets in a timely and professional manner. * Perform system ...

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IT Helpdesk Technologist

Dallas, TX · On-site

$22 - $28/hr

Job Title: IT Helpdesk Technologist Location: Dallas , TX (100% Onsite) Client: Fortune 50 midstream Oil & Gas Company Contract Duration: 6-12 Months Shift Schedule: · Initial assignment: 11:00 AM ...

Together, you will help our clients make critical changes to improve their performance and realize ... Identify IT automation and self-service options * Provide clear, customer-focused communication

JSSA IT Helpdesk

Ridgecrest, CA · On-site

$45K - $65K/yr

Working Microsoft Office knowledge. Ability to work under pressure and meet deadlines while ... IT helpdesk experience. Minimum 1 year of Windows 10/11 OS experience. Must be able to obtain a ...

Respond to and resolve helpdesk tickets in a timely and professional manner. * Perform system ... Escalate complex problems to senior IT staff as needed. * Assist with new user onboarding and ...

Together, you will help our clients make critical changes to improve their performance and realize ... Identify IT automation and self-service options * Provide clear, customer-focused communication

Agile Decision Sciences LLC is seeking an experienced and upbeat IT Helpdesk Manager to lead daily IT support operations for an Environmental Protection Agency (EPA) contract in San Francisco, CA.

Arthur Lawrence is looking for a IT Helpdesk Technologist one of our clients in Dallas, TX. Please ... Our in-depth technical knowledge and broad experience in working with world-class companies enable ...

We are seeking an IT Helpdesk professional who is responsible for overseeing the daily operations ... Strong working knowledge of: * Microsoft 365 * Microsoft Azure * Windows operating systems * Active ...

The IT Helpdesk Technician serves as the first point of contact for technology incidents, service ... Employees must be comfortable working outdoors in varying weather conditions including heat, cold ...

IT Helpdesk Technician

Rochester, NY · On-site

$40K - $60K/yr

The IT Helpdesk Technician is routinely required to sit, stand, walk, touch, see, and hear. * The IT Helpdesk Technician must occasionally lift or move up to 50 pounds. * While performing the regular ...

IT Helpdesk Technician

Rochester, NY · On-site

$40K - $60K/yr

The IT Helpdesk Technician is routinely required to sit, stand, walk, touch, see, and hear. * The IT Helpdesk Technician must occasionally lift or move up to 50 pounds. * While performing the regular ...

Role Overview Amphenol Fiber Systems International (AFSI) is seeking a IT HelpDesk Technician who leverages automation to drive efficiency. You will be responsible for the stability and security of ...

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It Helpdesk Student Worker information

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$12

$23

$33

How much do it helpdesk student worker jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for it helpdesk student worker in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.
More about It Helpdesk Student Worker jobs
Infographic showing various It Helpdesk Student Worker job openings in the United States as of June 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 100% In-person job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

Full-time

Posted 9 days ago


Job description

About the Role

We are seeking a customer-focused and motivated IT Helpdesk associate to join our Information Technology team. In this role, you will serve as the first point of contact for technical support requests, assisting end users with troubleshooting, issue resolution, and technology support across the organization.

The ideal candidate is a strong communicator who enjoys problem-solving, works well in a fast-paced environment, and is passionate about delivering excellent customer service. This position offers the opportunity to learn a variety of business technologies while working closely with an experienced IT team.

Schedule

This position follows a rotating Monday through Friday schedule, including:

8:00 a.m. - 5:00 p.m.

9:00 a.m. - 6:00 p.m.

Participation in an on-call rotation is required and includes evenings/nights and Saturdays.

Responsibilities

  • Provide first-level technical support for phone, email, and ticketing requests
  • Troubleshoot hardware, software, browser, and basic network issues
  • Escalate complex technical issues to appropriate IT team members
  • Maintain accurate ticket documentation and resolution notes
  • Create and update technical and end-user documentation
  • Communicate professionally with employees and leadership across the organization
  • Support users in both remote and in-office environments
  • Learn and support various internal business systems and technologies
  • Meet service level agreement (SLA) expectations for response and resolution times
  • Collaborate with team members to continuously improve support processes and
  • documentation

Qualifications

Preferred Technical Experience

  • Active Directory user management
  • Google Workspace administration
  • Basic network troubleshooting
  • Basic hardware and software troubleshooting
  • Experience with Jira Service Management or similar ticketing systems
  • Browser troubleshooting experience (Microsoft Edge and Google Chrome)

Preferred Education & Certifications

  • Associate degree in Computer Science, Information Technology, or related field preferred
  • Equivalent work experience considered
  • CompTIA A+ certification preferred

What We're Looking For

  • Strong verbal and written communication skills
  • Excellent customer service and interpersonal skills
  • Ability to work independently and collaboratively within a team
  • Adaptability and willingness to learn new technologies
  • Strong attention to detail and organizational skills
  • Dependable work ethic with a proactive mindset
  • Ability to remain calm and professional while solving technical issues

Why Join Us?

  • Collaborative and supportive IT team environment
  • Opportunity to grow technical skills and business knowledge
  • Exposure to a variety of technologies and systems
  • Hybrid work environment
  • Stable full-time opportunity with career growth potential